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Created June 7, 2023 23:02
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MacOS Office 365 - "Another account from your organisation is already signed in on this device"
Raw
readme.txt
URL:
https://answers.microsoft.com/en-us/officeinsider/forum/all/macos-another-account-from-your-organisation-is/53e99843-9069-4d54-a269-71d7112458a0?page=5
Answer:
Not sure if this has been listed here yet: https://learn.microsoft.com/en-us/office/troubleshoot/activation/another-account-already-signed-in
I had tried the Keychain steps as well as using office-reset tool. Completely uninstalling and restarting the machine etc. None of that worked.
Finally found the above on Microsofts website - the terminal command worked without issues:
Open Terminal and paste the following command:
defaults write com.microsoft.Word ResetOneAuthCreds -bool YES
AMAZING - read through this entire thread... this was the first thing I tried.... took about 5 seconds and it fixed it. Thank you.
Open spotlight, paste that command, open word, resign in and boom!
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