Desk.com Customer WOW Team DeskWOW

## openssl_multipass.php
<?php
$subdomain = 'YOUR DESK.COM SUBDOMAIN';
$api_key   = 'YOUR MULTIPASS API KEY';

// Create the encryption key using a 16 byte SHA1 digest of your api key and subdomain
$salted = $api_key . $subdomain;
$digest = hash('sha1', $salted, true);
$key    = substr($digest, 0, 16);

// Generate a random 16 byte IV

## desk-search-results

<!--
.M"""bgd `7MM"""YMM        db      `7MM"""Mq.   .g8"""bgd `7MMF'  `7MMF'
,MI    "Y   MM    `7       ;MM:       MM   `MM..dP'     `M   MM      MM
`MMb.       MM   d        ,V^MM.      MM   ,M9 dM'       `   MM      MM
`YMMNq.   MMmmMM       ,M  `MM      MMmmdM9  MM            MMmmmmmmMM
.     `MM   MM   Y  ,    AbmmmqMA     MM  YM.  MM.           MM      MM
Mb     dM   MM     ,M   A'     VML    MM   `Mb.`Mb.     ,'   MM      MM
P"Ybmmd"  .JMMmmmmMMM .AMA.   .AMMA..JMML. .JMM. `"bmmmd'  .JMML.  .JMML.
BEGIN SEARCH PAGE

## 1 - index code
<div id="content">
  <div class="container index">
    <div class="row">
      <div class="col-md-12">
        <div class="col-md-8 {% if desk.page.theme.layout != 'left' %} col-md-push-4 {% endif %}">
          <div class="row topic">
            {% assign col = 0 %}
            {%for topic in topics%}
            {%if topic.desc contains 'heading' and col == 0 %}
          </div><div class="row topic">

## 1 - Read Me
1) Must be used in conjunction with a Case Resolved rule.
2) Email must go to assigned agent or assigned group so add this liquid to the To field: {% if case.user %}{{case.user.email}}{% elsif case.group %}{{case.group.emails}}{% else %}{{site.admin_emails}}{% endif %}
3) The first interaction from the customer is the case subject so can be added to the subject field by referencing {{case.subject}}.

## 1) Header
{% if desk.apps.get_satisfaction.enabled %}
{{ gsinit }}
{% endif %}

{% if favicon.size > 0 %}
<link rel="SHORTCUT ICON" type='image/ico' href='{{favicon}}' />
<link rel="icon" type='image/png' href='{{favicon}}' />
{% else %}
<link rel="icon" type='image/vnd.microsoft.icon' href='{{ "/favicon.ico" | portal_image_url: image_asset_host }}' />
<link rel="icon" type='image/png' href='{{ "/favicon.png" | portal_image_url: image_asset_host }}' />

## gmail_style_email_reply_theme.html
{% assign emails = case.emails_for_reply_theme %}
{% assign threadlength = emails.size|minus:1 %}
{% for email in emails reversed %}

{% if forloop.first %}

{{email.new_html}}

{% if email.agent %}
{% if email.agent.signature %}

## 1 - Read Me
This is a custom theme for the Desk.com Auto-Acknowledgement Email. It is styled to match the look and feel of the default email notification theme. If the private portal is enabled the My Cases link will display in the email.

## 1-subject.txt
[Case #{{case.id}} Activity] {{ case.emails.last.subject }}

## final_index_js
var express  = require('express'),
  bodyParser = require('body-parser'),
  app        = express(),
  path       = require('path'),
  CryptoJS   = require("crypto-js");

app.use(express.static(path.join(__dirname, 'public')));
app.use(express.static(path.join(__dirname, 'bower_components')));

app.use(bodyParser.json()); // create application/json parser

## canvas_conditional
if (hashedContext === b64Hash) {
   res.sendFile(path.join(views, 'index.html'));
  } else {
   res.send("authentication failed");
};
	<?php
	$subdomain = 'YOUR DESK.COM SUBDOMAIN';
	$api_key = 'YOUR MULTIPASS API KEY';

	// Create the encryption key using a 16 byte SHA1 digest of your api key and subdomain
	$salted = $api_key . $subdomain;
	$digest = hash('sha1', $salted, true);
	$key = substr($digest, 0, 16);

	// Generate a random 16 byte IV

	<!--
	.M"""bgd `7MM"""YMM db `7MM"""Mq. .g8"""bgd `7MMF' `7MMF'
	,MI "Y MM `7 ;MM: MM `MM..dP' `M MM MM
	`MMb. MM d ,V^MM. MM ,M9 dM' ` MM MM
	`YMMNq. MMmmMM ,M `MM MMmmdM9 MM MMmmmmmmMM
	. `MM MM Y , AbmmmqMA MM YM. MM. MM MM
	Mb dM MM ,M A' VML MM `Mb.`Mb. ,' MM MM
	P"Ybmmd" .JMMmmmmMMM .AMA. .AMMA..JMML. .JMM. `"bmmmd' .JMML. .JMML.
	BEGIN SEARCH PAGE
	<div id="content">
	<div class="container index">
	<div class="row">
	<div class="col-md-12">
	<div class="col-md-8 {% if desk.page.theme.layout != 'left' %} col-md-push-4 {% endif %}">
	<div class="row topic">
	{% assign col = 0 %}
	{%for topic in topics%}
	{%if topic.desc contains 'heading' and col == 0 %}
	</div><div class="row topic">
	1) Must be used in conjunction with a Case Resolved rule.
	2) Email must go to assigned agent or assigned group so add this liquid to the To field: {% if case.user %}{{case.user.email}}{% elsif case.group %}{{case.group.emails}}{% else %}{{site.admin_emails}}{% endif %}
	3) The first interaction from the customer is the case subject so can be added to the subject field by referencing {{case.subject}}.
	{% assign emails = case.emails_for_reply_theme %}
	{% assign threadlength = emails.size\|minus:1 %}
	{% for email in emails reversed %}

	{% if forloop.first %}

	{{email.new_html}}

	{% if email.agent %}
	{% if email.agent.signature %}
	var express = require('express'),
	bodyParser = require('body-parser'),
	app = express(),
	path = require('path'),
	CryptoJS = require("crypto-js");

	app.use(express.static(path.join(__dirname, 'public')));
	app.use(express.static(path.join(__dirname, 'bower_components')));

	app.use(bodyParser.json()); // create application/json parser
	if (hashedContext === b64Hash) {
	res.sendFile(path.join(views, 'index.html'));
	} else {
	res.send("authentication failed");
	};