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Guidance
Coronavirus (COVID-19): safer travel guidance for passengers
Walking, cycling, and travelling in vehicles or on public transport during the coronavirus outbreak.

Published 12 May 2020
Last updated 3 July 2020 — see all updates
From:
Department for Transport
Applies to:
England (see guidance for Wales, Scotland, and Northern Ireland)
Contents
Travel safely during the coronavirus outbreak
Social distancing
Face coverings
Walking and cycling
Private cars and other vehicles
Public transport
Taxis and private hire vehicles
Aviation, ferries and maritime transport
Travelling abroad
Exemptions - people who do not have to wear a face covering
Checklists for safer travel
Safer travel information sheet
See also
Travel safely during the coronavirus outbreak
You can help control coronavirus and travel safely by:

working from home where possible
shopping locally and less often
considering all other forms of transport, such as cycling and walking, before using public transport
avoiding the busiest times and routes
keeping your distance when your travel, where possible
washing or sanitising your hands regularly
You should not travel at all if you:

are experiencing any coronavirus symptoms
are self-isolating as a result of coronavirus symptoms or sharing a household or support bubble with somebody with symptoms
are clinically extremely vulnerable and cannot shield during your journey
have been advised by the NHS test and trace service that you should self-isolate
If you have any symptoms of coronavirus you should self-isolate at home and arrange to have a test to see if you have coronavirus.

If anyone in your household or support bubble has symptoms of coronavirus you should self-isolate.

Social distancing
You should maintain a 2 metre distance where possible, because the risk of transmission is small at this distance.

From 4 July 2020, government guidance on social distancing is changing. If you cannot keep a 2 metre distance, reduce the risk to yourself and others by maintaining a 1 metre distance where possible, and taking suitable precautions.

Help keep yourself, other passengers and transport staff safe, by taking the following precautions:

limit the number of people or households that you come into contact with, for example avoid peak travel where possible
wash or sanitise your hands regularly
use a face covering
avoid touching your face
cover your mouth and nose with a tissue or the inside of your elbow when coughing or sneezing
travel side by side or behind other people, rather than facing them, where seating arrangements allow
touch as few surfaces as possible
stay outdoors, rather than indoors, where possible
minimise the time spent close to other people, where possible
avoid loud talking, shouting or singing
dispose of waste safely, including items such as used disposable face coverings
Face coverings
From 15 June 2020, it is the law that you must wear a face covering when travelling in England on a:

bus or coach
train or tram
ferry or hovercraft or other vessel
aircraft
cable car
If you do not wear a face covering you will be breaking the law and could be fined £100, or £50 if you pay the fine within 14 days.

A face covering is a covering of any type which covers your nose and mouth.

How to wear and make a face covering.

Some people don’t have to wear a face covering including for health, age or equality reasons. Some transport staff may not wear a face covering if it is not required for their job.

You should also wear a face covering in other enclosed spaces where it is difficult to maintain social distancing. For example, at stations, interchanges, ports and airports and in taxis and private hire vehicles. A taxi driver or private hire vehicle operator may be entitled to refuse to accept you if you do not wear a face covering.

The rule applies in situations where individuals from different households or support bubbles could be travelling together on a service such as a charter boat, but not if you are giving a lift to someone from another household or support bubble in your private car.

Surgical masks or respirators used by healthcare and other workers as part of personal protective equipment (PPE) should continue to be reserved for people who need to wear them at work.

Face coverings are not a substitute for maintaining social distancing and good hand hygiene.

The law requiring you to wear a face covering on public transport applies while you are in England.

Scotland, Wales and Northern Ireland have different rules and laws from England.

If travelling from any other UK nation, you will be required to wear a face covering when you enter England, regardless of the rules in the nation you are transiting from.

When you can remove your face covering
You should remove your face covering if asked to do so by a police officer or other relevant person.

It is important to wash or sanitise your hands before and after touching your face covering. For longer journeys, take more than one face covering and a plastic bag for used face coverings.

You do not need to wear a face covering if you have a legitimate reason not to. This includes:

not being able to put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
if putting on, wearing or removing a face covering will cause you severe distress
if you are travelling with or providing assistance to someone who relies on lip reading to communicate
to avoid harm or injury, or the risk of harm or injury, to yourself or others
to avoid injury, or to escape a risk of harm, and you do not have a face covering with you
to eat or drink, but only if you need to
to take medication
if a police officer or other official requests you remove your face covering
Walking and cycling
Walk or cycle if you can.

This will reduce pressure on public transport and the road network.

Your local council can help you plan your journey by providing maps showing dedicated paths and routes.

Where possible, keep a suitable distance from other people. For example, when waiting at crossings and traffic lights. Take precautions where this is not possible.

Wash your hands for at least 20 seconds or sanitise your hands before and after cycling.

Consider making a list of items to take with you.

Private cars and other vehicles
Plan your journey
Plan your route, including any breaks, before setting out. Routes may be different as local areas make changes to enable social distancing.

Check that your vehicle is safe and roadworthy if you haven’t used it for several weeks.

People from a household or support bubble can travel together in a vehicle.

You should wear a face covering in an enclosed space where social distancing isn’t possible and where you will come into contact with people outside your household or support bubble. Take care to use face coverings properly.

Consider making a list of items to take with you.

Car sharing
If you normally share a vehicle with people from other households or support bubbles for essential journeys, we recommend you find a different way to travel so that you can maintain social distancing. For example, consider walking, cycling or using your own vehicle if you can.

If you do have to travel with people outside your household or support bubble try to:

share the transport with the same people each time
keep to small groups of people at any one time
open windows for ventilation
travel side by side or behind other people, rather than facing them, where seating arrangements allow
face away from each other
consider seating arrangements to maximise distance between people in the vehicle
clean your car between journeys using standard cleaning products - make sure you clean door handles and other areas that people may touch
ask the driver and passengers to wear a face covering
On your journey
Expect more pedestrians and cyclists, especially at peak times of day. Where possible, allow other road users to maintain social distancing. For example, give cyclists space at traffic lights.

Limit the time you spend at garages, petrol stations and motorway services. Try to keep your distance from other people and if possible pay by contactless.

Wash your hands for at least 20 seconds or sanitise your hands often, and always when exiting or re-entering your vehicle.

Completing your journey
When finishing your journey wash your hands for at least 20 seconds or sanitise your hands as soon as possible

Public transport
From 15 June 2020, you must wear a face covering on public transport in England. You will be breaking the law if you fail to do so and could be fined.

A face covering is a covering of any type which covers your nose and mouth.

How to wear and make a face covering.

Some people don’t have to wear a face covering for health, age or equality reasons.

You should remove your face covering if asked to do so by a police officer or other relevant person.

It is important to wash or sanitise your hands before and after touching your face covering.

Plan your journey
Consider all other forms of transport before using public transport.

Before and during your journey, check with your transport operator for the latest travel advice on your route:

bus, coach, tram and ferry operators
National Rail
TfL
Travel may take longer than normal on some routes due to social distancing measures. Allow more time if your journey involves changes between different forms of transport.

If you can:

travel at off-peak times
use quieter stations and stops – get off a stop early if it’s less busy
keep changes to a minimum, for example, between bus and train
walk for more of your journey, for example the first or last mile
book your tickets online in advance or pay by contactless
Consider making a list of items to take with you and minimise the luggage you take.

On your journey
From 15 June 2020, you must wear a face covering on public transport in England. You will be breaking the law if you fail to do so and could be fined.

Some people don’t have to wear a face covering for health, age or equality reasons.

The risk of transmission is small at 2 metres and where possible, you should maintain 2 metres distance. From 4 July 2020, government guidance on social distancing is changing.

If you cannot keep a 2 metre distance, reduce the risk to yourself and others by maintaining a 1 metre distance where possible, and taking suitable precautions.

Help keep yourself, other passengers and transport staff safe by taking the following precautions:

ensure you maintain social distancing, where possible, including at busy entrances, exits, under canopies, bus stops, platforms or outside of stations
limit the number of people that you come into contact with, for example avoid peak travel
wash or sanitise your hands regularly
avoid touching your face
cover your mouth and nose with a tissue or the inside of your elbow when coughing or sneezing
travel side by side or behind other people, rather than facing them, where seating arrangements allow
touch as few surfaces as possible
stay outdoors, rather than indoors, where possible
minimise the time spent close to other people, where possible
avoid loud talking, shouting or singing
dispose of waste safely, including items such as disposable face coverings
be prepared to queue or take a different entrance or exit at stations
wait for passengers to get off first before you board
wait for the next service if you cannot safely keep your distance on board a train, bus or coach
avoid consuming food and drink on public transport, where possible
respect other people’s space while travelling
be aware of pregnant, older and disabled people who may require a seat or extra space
be aware that not all disability is visible and some people may be exempt from wearing a face covering
Treat transport staff with respect and follow instructions from your transport operator. This may include:

notices about which seats to use or how to queue
additional screens, barriers or floor markings
requests to board through different doors or to move to less busy areas
Seek assistance if you need it
If you require assistance when travelling, contact your transport operator as you would normally do.

If any problems arise or you feel ill during your journey, speak to a member of transport staff. In the case of an emergency, contact the emergency services as you normally would.

If you need help, try to keep a suitable distance from members of staff. If this isn’t possible, try to avoid physical contact and keep the time you spend near staff as short as possible.

Children on public transport
Where travel is necessary, consider whether children could walk or cycle, accompanied by a responsible adult or carer, where appropriate.

Social distancing applies to children as well as adults. Children should keep their distance from people who are not in their household or support bubble, while on public transport. If this isn’t possible children should:

avoid physical contact
face away from others
keep the time spent near others as short as possible
Children under the age of 3 should not wear face coverings. Children aged from 3 to 10 can wear face coverings, but they are not required to.

If you are the responsible adult or carer travelling with children, please help them:

minimise the surfaces they touch
maintain their distance from others
wear their face covering
wash their hands for at least 20 seconds or sanitise your hands as soon as possible after the end of your journey
Where relevant, consider travel guidance for educational settings.

Completing your journey
When finishing your journey:

consider walking or cycling from the station or stop you arrived at
wash your hands for at least 20 seconds or sanitise your hands as soon as possible - do the same for children who have travelled with you
Taxis and private hire vehicles
You should wear a face covering when using taxis or private hire vehicles. A taxi driver or private hire vehicle operator may be entitled to refuse to accept you if you do not wear a face covering.

The risk of transmission is small at 2 metres and where possible, you should maintain 2 metres distance.

From 4 July 2020, government guidance on social distancing is changing.

If you cannot keep a 2 metre distance, reduce the risk to yourself and others by maintaining a 1 metre distance where possible, and taking suitable precautions.

Follow the advice of the driver. For example, you may be asked to sit in the back left-hand seat if travelling alone. You may want to check with your taxi or private hire operator before travelling if they have put any additional measures in place.

You should use contactless payment if possible, or find out if you can pay online in advance.

Be aware of the surfaces you touch. Be careful not to touch your face. Cover your mouth and nose with a tissue or the inside of your elbow when coughing or sneezing.

When finishing your journey wash your hands for at least 20 seconds or sanitise your hands as soon as possible

Aviation, ferries and maritime transport
From 15 June 2020, you must wear a face covering when travelling on a ferry, hovercraft or aircraft in England. You will be breaking the law if you fail to do so and could be fined.

This applies:

in English airspace, when you are on board an aircraft which took off from, or is to land at, a place in England
in the English territorial sea, when you are on board a vessel which departed from, or is to dock at, a place in England
Some people don’t have to wear a face covering for health, age or equality reasons.

It is important to wash or sanitise your hands before and after touching your face covering.

How to wear and make a face covering.

Plan your journey
Before you travel, check with your travel operator and port, or airline and airport for the latest travel advice on your route.

There is specific guidance for passengers in airports and on aircraft.

Consider making a list of items to take with you.

On your journey
The risk of transmission is small at 2 metres and where possible, you should maintain 2 metres distance.

From 4 July 2020, government guidance on social distancing is changing.

If you cannot keep a 2 metre distance, reduce the risk to yourself and others by maintaining a 1 metre distance where possible, and taking suitable precautions.

Be aware of the surfaces you touch. Be careful not to touch your face. Cover your mouth and nose with a tissue or the inside of your elbow when coughing or sneezing.

Be considerate to your fellow passengers and to transport staff:

do not congregate near entrances or exits while waiting
be aware of pregnant, older and disabled people who may require a seat or extra space
be aware that not all disability is visible and some people may be exempt from wearing a face covering
Treat transport staff with respect and follow instructions from your transport operator. This may include:

notices about which seats to use or how to queue
additional screens, barriers or floor markings
requests to board through different doors or to move to less busy areas
Completing your journey
When finishing your journey wash your hands for at least 20 seconds or sanitise your hands as soon as possible.

Travelling abroad
COVID-19 travel guidance
The Foreign and Commonwealth Office (FCO) currently advises British nationals against all but essential international travel. This advice is being kept under constant review. From 4 July 2020 travel to some countries and territories will be exempt.

If you travel abroad, make sure you understand the:

public health requirements of your destination country
restrictions on re-entering the UK
Also read the following guidance:

Essential international travel guidance
Guidance for British citizens travelling abroad
Guidance for passengers in airports and on aircraft
Check your specific plans with your airline, ferry, train operator and accommodation provider, and where relevant with your travel insurance provider.

Your transport provider may put measures in place to help you follow the public health guidance of the destination country.

On arrival in the UK
On arriving in the UK, you must comply with border and immigration requirements.

If you’re travelling to the UK from outside the common travel area (CTA), you must provide journey and contact details before you travel.

You may also need to self-isolate for 14 days when you arrive in the UK.

From 10 July, you don’t need to self-isolate if you are travelling from one of the countries on the travel corridors exemption list.

However, you will need to self-isolate if you have been in, or stopped in, a country that is not on the travel corridors exemption list in the 14 days before you arrive back in the UK.

Certain other groups of people are exempt from the need to self-isolate - you will need to check self-isolation requirements before you travel. 

These measures apply to anyone entering the UK, regardless of nationality or length of trip.

You should leave the port, airport or station as quickly as possible. Access to ports or airports may be limited to passengers, crew members and staff.

Non-passengers should only enter airports where needed. For example, accompanying or picking up a passenger requiring assistance or unaccompanied children.

Completing your journey
When finishing your journey:

follow all local guidance
wash your hands for at least 20 seconds or sanitise your hands as soon as possible
Exemptions - people who do not have to wear a face covering
The requirement to wear a face covering does not apply to:

a child under the age of 11
passengers in an allocated cabin, berth or other similar accommodation, when they are alone or with members of their household or support bubble
passengers who remain in their private vehicle while on board public transport, for example on a car ferry
an employee of the transport operator, when they are acting in the course of their employment
any other person providing services to the transport operator, under arrangements made with the transport operator, who is providing those services
a constable or police community support officer acting in the course of their duty
an emergency responder such as a paramedic or fire officer acting in the course of their duty
an official, for example a border force officer, acting in the course of their duties
You also do not need to wear a face covering if you have a good reason not to. This includes:

if you have a physical or mental illness or impairment, or a disability that means you cannot put on, wear or remove a face covering
if putting on, wearing or removing a face covering would cause you severe distress
if you are travelling with, or providing assistance to, someone who relies on lip reading to communicate
if you are travelling to avoid injury or escape the risk of harm, and you do not have a face covering with you
if you need to remove it during your journey to avoid harm or injury or the risk of harm or injury to yourself or others
if you need to eat, drink, or take medication you can remove your face covering
if you are asked to remove your face covering by a police officer or other official, for example to check your railcard
Enforcement of face coverings on public transport
You are not allowed to get on public transport if you are not wearing a face covering, unless you have a legitimate reason for not wearing one. Transport staff may tell you not to board or ask you to get off.

If you refuse to wear a face covering, you can receive a fine from the police or Transport for London enforcement officers. The fixed penalty notice will require you to pay £100 (reduced to £50 if paid within 14 days).

Checklists for safer travel
Plan your journey
can I walk or cycle to my destination?
have I checked the latest travel advice from my transport operator?
have I booked my travel ticket online, bought a pass or checked if contactless payment is possible?
have I planned my journey to minimise crowded areas and allow for delays?
am I taking the most direct route to my destination?
What to take with you
a face covering -for longer journeys, take more than one face covering and a plastic bag for used face coverings
a plan for the journey
tickets, contactless payment card or pass
phone, if needed for travel updates, tickets, contactless payments
hand sanitiser
essential medicines
tissues
Safer travel information sheet

Safer travel guidance for passengers information sheet
PDF, 92.8KB, 1 page

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See also
Coronavirus (COVID-19): safer transport guidance for operators

Published 12 May 2020
Last updated 3 July 2020 - hide all updates
3 July 2020
Linking to the list of countries and territories on the travel corridors exemption list.

29 June 2020
Social distancing guidance updated.

14 June 2020
Updated to reflect the upcoming requirement for passengers to wear face coverings on public transport in England.

28 May 2020
Added details of how people with coronavirus symptoms can arrange to have a test to see if they have COVID-19.

23 May 2020
Addition of text 'You should be prepared to remove your face covering if asked to do so by police officers and police staff for the purposes of identification.'

12 May 2020
First published.