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5 super exciting things: | |
1. Write and maintain thousands of pages of help documentation | |
2. Ghostwrite documentation for partners to publish on thier own sites | |
3. Create video tutorials to help teach users a specific feature or use case | |
4. Make Zap templates to help showcase the thousands of ways customers can use Zapier | |
5. Work with people to figure out if Zapier can solve a particular workflow or integration challenge they have | |
5 less exciting things: | |
1. Recieve 20+ inbound phone calls per day and help them solve their issues | |
2. Help resolve billing issues for customers over the phone |