gistfile1.txt

def create_interaction(self, client_key, client_secret, subdomain,
 48             visitor_email, chat_description, visitor_name, subject='',
 49             case_id=None):
 50     
 51         if visitor_name == '':
 52             visitor_name = 'Olark Visitor'
 53 
 54         if visitor_email == '':
 55             cust_id = self.create_lead(client_key, client_secret, subdomain,
 56                     visitor_email, visitor_name.replace(",",""))
 57 
 58         url = 'https://%s.assistly.com/api/v1/interactions.json' % subdomain
 59 
 60         data = {}
 61         data['interaction_channel'] = 'phone'
 62         if visitor_email == '':
 63             data['customer_id'] = cust_id
 64         else:
 65             data['interaction_channel'] = 'email'
 66 
 67         data['customer_email'] = visitor_email
 68 
 69         if subject == '':
 70             if visitor_email == '':
 71                 data['interaction_subject'] = 'Olark chat with %s' % visitor_name
 72             else:
 73                 data['interaction_subject'] = 'Olark chat with %s' % visitor_email
 74         else:
 75             data['interaction_subject'] = subject
 76 
 77         data['interaction_body'] = chat_description
 78 
 79         if visitor_name != '':
 80             visitor_name = visitor_name.replace(",", "")
 81             data['customer_name'] = visitor_name
 82 
 83         if case_id is not None:
 84             data['case_id'] = case_id
 85 
 86         try:
 87             request, response = oauth_request(
 88                     url=url,
 89                     key=client_key,
 90                     secret=client_secret,
 91                     consumer_key=self.__consumer_key,
 92                     consumer_secret=self.__consumer_secret,
 93                     http_method="POST",
 94                     post_body=urlencode(data))
 95         except httplib2.HttpLib2Error, e:
 96             request = e
 97 
 98         if request['status'] != '200':
 99             raise ValueError(response)
100 
101         print "Made request to ", url
102 
103         ret_dict = simplejson.loads(response)