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@JustinChristensen
Created November 6, 2012 04:54
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array(10) {
[0]=>
object(stdClass)#877 (104) {
["address"]=>
object(stdClass)#434 (5) {
["address1"]=>
string(16) "650 Dresher Road"
["city"]=>
string(7) "Horsham"
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["state"]=>
string(12) "Pennsylvania"
["zip"]=>
string(5) "19044"
}
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string(5401) "<div>
<p style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none" class="MsoNormal"><b><span style="COLOR: black"><font size="3"><font face="Times New Roman">About SDI:<!--?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /--><o:p></o:p></font></font></span></b></p>
<p style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none" class="MsoNormal"><b><span style="COLOR: black"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></b></p>
<p style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none" class="MsoNormal"><span style="COLOR: black"><font size="3"><font face="Times New Roman">Since 1982, SDI has been delivering innovative healthcare data products and analytic services to the pharmaceutical, biotech, healthcare, medical device, financial services, and consumer packaged goods industries. SDI is the leading provider of de-identified patient-level data analytics and offers a broad array of solutions and insights across the continuum of care. These include custom and syndicated patient-level data studies; localized disease and treatment surveillance and projection; market research audits; healthcare profiles; comprehensive managed care offerings; clinical trial optimization; direct-to-patient pharmacy programs; marketing effectiveness; sales targeting and compensation products; data integration, warehousing, and mining; list services; and direct marketing services. Its current roster includes the top 50 pharmaceutical/biotech companies. <o:p></o:p></font></font></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><u><font size="3"><font face="Times New Roman">Key Responsibilities:<o:p></o:p></font></font></u></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><u><o:p><span style="TEXT-DECORATION: none"><font size="3" face="Times New Roman">&nbsp;</font></span></o:p></u></b></p>
<ul style="MARGIN-TOP: 0in" type="disc">
<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">Organize and prioritize daily, monthly or quarterly work load </font></li>
<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">Review account history or existing facility information prior to making call </font></li>
<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">Call targeted lists to recruit, survey, introduce products and or services offered</font></li>
<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">Place follow up calls to remind respondents of appointments, outstanding faxes, incomplete or non response to surveys, survey deadlines, verify data received etc.</font></li>
<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">Accurately record information obtained via phone, Internet or through fax responses into the data base via computer</font></li>
<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">QC, verify responses &amp; probe for details while conducting telephone interview or via hard copy received from respondent before entry into the data base </font></li>
<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">Accurately log information and fill out appropriate paperwork for completed profiles, recruits, drops etc as necessary</font></li>
<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">Field and handle all inbound telephone calls</font></li>
<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">Communicate necessary information, which requires follow-up, to the appropriate individual or department (<i>i.e. honoraria requests, customer service issues, data enhancements etc</i>.)</font></li>
<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">Use additional resources (<i>internal databases, directory assistance, Internet sites etc</i>) to obtain or verify information as necessary</font></li>
<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">Record &amp; prepare status of work assigned and report to appropriate supervisor/manager</font></li>
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<p style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none" class="MsoNormal"><b><span style="COLOR: black"><font size="3"><font face="Times New Roman">About SDI:<!--?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /--><o:p></o:p></font></font></span></b></p>
<p style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none" class="MsoNormal"><b><span style="COLOR: black"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></b></p>
<p style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none" class="MsoNormal"><span style="COLOR: black"><font size="3"><font face="Times New Roman">Since 1982, SDI has been delivering innovative healthcare data products and analytic services to the pharmaceutical, biotech, healthcare, medical device, financial services, and consumer packaged goods industries. SDI is the leading provider of de-identified patient-level data analytics and offers a broad array of solutions and insights across the continuum of care. These include custom and syndicated patient-level data studies; localized disease and treatment surveillance and projection; market research audits; healthcare profiles; comprehensive managed care offerings; clinical trial optimization; direct-to-patient pharmacy programs; marketing effectiveness; sales targeting and compensation products; data integration, warehousing, and mining; list services; and direct marketing services. Its current roster includes the top 50 pharmaceutical/biotech companies. <o:p></o:p></font></font></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><u><font size="3"><font face="Times New Roman">Key Responsibilities:<o:p></o:p></font></font></u></b></p>
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<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">Organize and prioritize daily, monthly or quarterly work load </font></li>
<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">Review account history or existing facility information prior to making call </font></li>
<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">Call targeted lists to recruit, survey, introduce products and or services offered</font></li>
<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">Place follow up calls to remind respondents of appointments, outstanding faxes, incomplete or non response to surveys, survey deadlines, verify data received etc.</font></li>
<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">Accurately record information obtained via phone, Internet or through fax responses into the data base via computer</font></li>
<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">QC, verify responses &amp; probe for details while conducting telephone interview or via hard copy received from respondent before entry into the data base </font></li>
<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">Accurately log information and fill out appropriate paperwork for completed profiles, recruits, drops etc as necessary</font></li>
<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">Field and handle all inbound telephone calls</font></li>
<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">Communicate necessary information, which requires follow-up, to the appropriate individual or department (<i>i.e. honoraria requests, customer service issues, data enhancements etc</i>.)</font></li>
<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">Use additional resources (<i>internal databases, directory assistance, Internet sites etc</i>) to obtain or verify information as necessary</font></li>
<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">Record &amp; prepare status of work assigned and report to appropriate supervisor/manager</font></li>
<li style="MARGIN: 0in 0in 0pt; mso-pagination: none; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><font size="3" face="Times New Roman">Keep current of events and changes occurring in the healthcare industry </font></li></ul></div>"
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["startDate"]=&gt;
string(25) "2011-07-15T00:00:00-04:00"
["status"]=&gt;
string(20) "Accepting Candidates"
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string(10) "SDI Health"
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}
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object(stdClass)#863 (5) {
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["city"]=&gt;
string(8) "Chalfont"
["countryID"]=&gt;
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["state"]=&gt;
string(12) "Pennsylvania"
["zip"]=&gt;
string(5) "18914"
}
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string(10353) "<div>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><strong><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">The Membership Development Representative </span></strong><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">is a terrific opportunity to blend strong customer service skills with unlimited earnings potential. &nbsp;<!--?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /--><o:p></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">&nbsp;<o:p></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Outbound Sales Agents use lead lists provided to contact potential new members and conduct needs analyses and describe the applicable benefits of joining our clubs in order to complete the sale. Agents will also contact existing TSI members to offer select ancillary programs and services that could appeal to them based on their profile and behaviors. <o:p></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">&nbsp;<o:p></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">The ideal candidate has a passion for health and fitness, excellent communication skills, an energetic personality and a desire to meet or exceed monthly sales and revenue targets. Paid on the job training will be provided. As a successful Outbound Sales Agents you are rewarded with <strong><span style="FONT-FAMILY: Arial">significant incentive-based </span></strong>earnings,&nbsp;on top of a competitive base salary plus a full benefits package, free club membership and a chance to have fun at work. <em><span style="FONT-FAMILY: Arial">&nbsp;</span></em><o:p></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">&nbsp;<o:p></o:p></span></p>
<p style="MARGIN: 0in 0in 12pt" class="MsoNormal"><span style="FONT-FAMILY: Arial; FONT-SIZE: 9pt"><o:p>&nbsp;</o:p></span></p>
<div style="BORDER-BOTTOM: #999999 1pt solid; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: medium none; BORDER-RIGHT: medium none; PADDING-TOP: 0in; mso-border-bottom-alt: solid #999999 .75pt; mso-element: para-border-div">
<p style="MARGIN: auto 0in" class="header"><strong><font color="#b31516">Job Requirements&nbsp;</font></strong></p></div>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">2-4 years prior sales or customer-service call-center experience conducting needs analysis and value selling<o:p></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Must be results oriented and have the ability to perform multiple tasks efficiently and effectively. <o:p></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Customer service, sales or marketing experience in a call center environment is highly preferred. <o:p></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Must possess a relatively high level of interpersonal and communication skills to accurately convey membership information. <o:p></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Ability to sell products to new customers and sell new or additional products to existing customers. <o:p></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Efficient and accurate membership entry using the company’s computer system. <o:p></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Exceed or maintain minimum performance standards required. <o:p></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Demonstrate courtesy and patience in customer relations. <o:p></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Ability to work in a structured environment with a diverse workforce. <o:p></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Accountable for sales, call quality, attendance, and adherence to work schedules.&nbsp; <o:p></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Answering customer inquiries regarding pricing, billing and product questions. <o:p></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Experience in the fitness/sports industry or personal training is a plus but is not required. <o:p></o:p></span></p></div>"
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string(10353) "<div>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><strong><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">The Membership Development Representative </span></strong><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">is a terrific opportunity to blend strong customer service skills with unlimited earnings potential. &nbsp;<!--?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /--><o:p></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">&nbsp;<o:p></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Outbound Sales Agents use lead lists provided to contact potential new members and conduct needs analyses and describe the applicable benefits of joining our clubs in order to complete the sale. Agents will also contact existing TSI members to offer select ancillary programs and services that could appeal to them based on their profile and behaviors. <o:p></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">&nbsp;<o:p></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">The ideal candidate has a passion for health and fitness, excellent communication skills, an energetic personality and a desire to meet or exceed monthly sales and revenue targets. Paid on the job training will be provided. As a successful Outbound Sales Agents you are rewarded with <strong><span style="FONT-FAMILY: Arial">significant incentive-based </span></strong>earnings,&nbsp;on top of a competitive base salary plus a full benefits package, free club membership and a chance to have fun at work. <em><span style="FONT-FAMILY: Arial">&nbsp;</span></em><o:p></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">&nbsp;<o:p></o:p></span></p>
<p style="MARGIN: 0in 0in 12pt" class="MsoNormal"><span style="FONT-FAMILY: Arial; FONT-SIZE: 9pt"><o:p>&nbsp;</o:p></span></p>
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<p style="MARGIN: auto 0in" class="header"><strong><font color="#b31516">Job Requirements&nbsp;</font></strong></p></div>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">2-4 years prior sales or customer-service call-center experience conducting needs analysis and value selling<o:p></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Must be results oriented and have the ability to perform multiple tasks efficiently and effectively. <o:p></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Customer service, sales or marketing experience in a call center environment is highly preferred. <o:p></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Must possess a relatively high level of interpersonal and communication skills to accurately convey membership information. <o:p></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Ability to sell products to new customers and sell new or additional products to existing customers. <o:p></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Efficient and accurate membership entry using the company’s computer system. <o:p></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Exceed or maintain minimum performance standards required. <o:p></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Demonstrate courtesy and patience in customer relations. <o:p></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Ability to work in a structured environment with a diverse workforce. <o:p></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Accountable for sales, call quality, attendance, and adherence to work schedules.&nbsp; <o:p></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Answering customer inquiries regarding pricing, billing and product questions. <o:p></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 51pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 9pt">Experience in the fitness/sports industry or personal training is a plus but is not required. <o:p></o:p></span></p></div>"
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<p style="MARGIN: 0in 0in 10pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><u><span style="LINE-HEIGHT: 115%; FONT-SIZE: 18pt"><font face="Calibri">MedClaims Liaison(MCL)<span style="mso-tab-count: 3">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Position Description<!--?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /--><o:p></o:p></font></span></u></b></p>
<p style="MARGIN: 0in 0in 10pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Position Title:<span style="mso-spacerun: yes">&nbsp; </span><u>MCL Call Center Telephone Sales Representative</u><o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 10pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Position Reports To:<span style="mso-spacerun: yes">&nbsp; </span><u>Director, Inside Sales &amp; Service</u><o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 10pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Creation Date:<span style="mso-spacerun: yes">&nbsp; </span><u>May 23, 2011</u><o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 10pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><u><span style="LINE-HEIGHT: 115%; FONT-SIZE: 18pt"><font face="Calibri">Position Overview Summary Description:<o:p></o:p></font></span></u></b></p>
<p style="MARGIN: 0in 0in 10pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">The MCL Call Center Telephone Sales Representative performs both inbound and outbound telephone sales for the membership and services provided by MedClaimsLiaison in accordance with MCL procedural guidelines, scripting and technical specifications and requirements.<o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 10pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><u><span style="LINE-HEIGHT: 115%; FONT-SIZE: 18pt"><font face="Calibri">Essential Functions &amp; Responsibilities:<o:p></o:p></font></span></u></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo1" class="ListParagraphCxSpFirst"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">1.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri"><span style="mso-spacerun: yes">&nbsp;</span>Handles incoming telephone sales calls and inquiries.<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo1" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">2.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri"><span style="mso-spacerun: yes">&nbsp;</span>Makes outbound telephone sales calls to perspective MCL<span style="mso-spacerun: yes">&nbsp;&nbsp;&nbsp; </span>members.<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo1" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">3.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri"><span style="mso-spacerun: yes">&nbsp;</span>Performs all sales follow up and follow through based on service and time standards.<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo1" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">4.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri"><span style="mso-spacerun: yes">&nbsp;</span>Records on ticksheets the results of each incoming and outgoing telephone sales calls.<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo1" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">5.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri"><span style="mso-spacerun: yes">&nbsp;</span>Adheres to inbound and outbound telephone schedules as directed by superior.<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo1" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">6.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri"><span style="mso-spacerun: yes">&nbsp;</span>Meets telephone key performance measures and standards; <o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 0pt 0.5in" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">e. g., call durations, ASA, abandon rates, talk time, TSF, productivity and quality standards.<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo1" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">7.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri"><span style="mso-spacerun: yes">&nbsp;</span>Documents the sales call results in the CRM System.<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo1" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">8.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri"><span style="mso-spacerun: yes">&nbsp;</span>Adheres to MCL attendance and punctuality guidelines and standards.<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 10pt 0.5in; mso-list: l1 level1 lfo1" class="ListParagraphCxSpLast"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">9.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri"><span style="mso-spacerun: yes">&nbsp;</span>Presents MCL to prospective members/clients in positive terms throughout all telephone conversations.<o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 10pt 0.25in" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">10. Maintains all MCL privacy and proprietary information standards and requirements.<o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 10pt 0.25in" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">11. Achieves established sales close ratios.<o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 10pt 0.25in" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">12. Effectively handles client objections and issues.<o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 10pt 0.25in" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">13. Works with colleagues in a team environment.<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: 0.25in; MARGIN: 0in 0in 10pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">14. Performs additional duties as requested by superior.<o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 10pt 0.25in" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><u><span style="LINE-HEIGHT: 115%; FONT-SIZE: 18pt"><o:p><span style="TEXT-DECORATION: none"><font face="Calibri">&nbsp;</font></span></o:p></span></u></b></p>
<p style="MARGIN: 0in 0in 10pt 0.25in" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><u><span style="LINE-HEIGHT: 115%; FONT-SIZE: 18pt"><font face="Calibri">Position Requirements:<span style="mso-spacerun: yes">&nbsp; </span>Knowledge, Skills &amp; Abilities:<o:p></o:p></font></span></u></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2" class="ListParagraphCxSpFirst"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">1.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Bachelor’s Degree or equivalent work experience<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">2.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Inbound &amp; Outbound Call Center Sales background<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">3.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Health Insurance knowledge &amp; experience<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">4.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Exemplary telephone skills and presence<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">5.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Ability to handle diverse clients/customers<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">6.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Capability to effectively express empathy and client concern as necessary<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">7.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Must possess sharp sales skills and be able to close sales <o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">8.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Be able to perform effectively in a Call Center environment and understand Call Center demands and responsibilities<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 10pt 0.5in; mso-list: l0 level1 lfo2" class="ListParagraphCxSpLast"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">9.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Exhibit flexibility with Call Center telephone assignment shifts and hours<o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 10pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><o:p><font face="Calibri">&nbsp;</font></o:p></span></b></p></div>"
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<p style="MARGIN: 0in 0in 10pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><u><span style="LINE-HEIGHT: 115%; FONT-SIZE: 18pt"><font face="Calibri">MedClaims Liaison(MCL)<span style="mso-tab-count: 3">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Position Description<!--?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /--><o:p></o:p></font></span></u></b></p>
<p style="MARGIN: 0in 0in 10pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Position Title:<span style="mso-spacerun: yes">&nbsp; </span><u>MCL Call Center Telephone Sales Representative</u><o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 10pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Position Reports To:<span style="mso-spacerun: yes">&nbsp; </span><u>Director, Inside Sales &amp; Service</u><o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 10pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Creation Date:<span style="mso-spacerun: yes">&nbsp; </span><u>May 23, 2011</u><o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 10pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><u><span style="LINE-HEIGHT: 115%; FONT-SIZE: 18pt"><font face="Calibri">Position Overview Summary Description:<o:p></o:p></font></span></u></b></p>
<p style="MARGIN: 0in 0in 10pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">The MCL Call Center Telephone Sales Representative performs both inbound and outbound telephone sales for the membership and services provided by MedClaimsLiaison in accordance with MCL procedural guidelines, scripting and technical specifications and requirements.<o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 10pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><u><span style="LINE-HEIGHT: 115%; FONT-SIZE: 18pt"><font face="Calibri">Essential Functions &amp; Responsibilities:<o:p></o:p></font></span></u></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo1" class="ListParagraphCxSpFirst"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">1.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri"><span style="mso-spacerun: yes">&nbsp;</span>Handles incoming telephone sales calls and inquiries.<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo1" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">2.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri"><span style="mso-spacerun: yes">&nbsp;</span>Makes outbound telephone sales calls to perspective MCL<span style="mso-spacerun: yes">&nbsp;&nbsp;&nbsp; </span>members.<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo1" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">3.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri"><span style="mso-spacerun: yes">&nbsp;</span>Performs all sales follow up and follow through based on service and time standards.<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo1" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">4.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri"><span style="mso-spacerun: yes">&nbsp;</span>Records on ticksheets the results of each incoming and outgoing telephone sales calls.<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo1" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">5.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri"><span style="mso-spacerun: yes">&nbsp;</span>Adheres to inbound and outbound telephone schedules as directed by superior.<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo1" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">6.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri"><span style="mso-spacerun: yes">&nbsp;</span>Meets telephone key performance measures and standards; <o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 0pt 0.5in" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">e. g., call durations, ASA, abandon rates, talk time, TSF, productivity and quality standards.<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo1" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">7.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri"><span style="mso-spacerun: yes">&nbsp;</span>Documents the sales call results in the CRM System.<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo1" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">8.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri"><span style="mso-spacerun: yes">&nbsp;</span>Adheres to MCL attendance and punctuality guidelines and standards.<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 10pt 0.5in; mso-list: l1 level1 lfo1" class="ListParagraphCxSpLast"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">9.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri"><span style="mso-spacerun: yes">&nbsp;</span>Presents MCL to prospective members/clients in positive terms throughout all telephone conversations.<o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 10pt 0.25in" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">10. Maintains all MCL privacy and proprietary information standards and requirements.<o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 10pt 0.25in" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">11. Achieves established sales close ratios.<o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 10pt 0.25in" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">12. Effectively handles client objections and issues.<o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 10pt 0.25in" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">13. Works with colleagues in a team environment.<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: 0.25in; MARGIN: 0in 0in 10pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">14. Performs additional duties as requested by superior.<o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 10pt 0.25in" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><u><span style="LINE-HEIGHT: 115%; FONT-SIZE: 18pt"><o:p><span style="TEXT-DECORATION: none"><font face="Calibri">&nbsp;</font></span></o:p></span></u></b></p>
<p style="MARGIN: 0in 0in 10pt 0.25in" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><u><span style="LINE-HEIGHT: 115%; FONT-SIZE: 18pt"><font face="Calibri">Position Requirements:<span style="mso-spacerun: yes">&nbsp; </span>Knowledge, Skills &amp; Abilities:<o:p></o:p></font></span></u></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2" class="ListParagraphCxSpFirst"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">1.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Bachelor’s Degree or equivalent work experience<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">2.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Inbound &amp; Outbound Call Center Sales background<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">3.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Health Insurance knowledge &amp; experience<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">4.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Exemplary telephone skills and presence<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">5.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Ability to handle diverse clients/customers<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">6.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Capability to effectively express empathy and client concern as necessary<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">7.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Must possess sharp sales skills and be able to close sales <o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo2" class="ListParagraphCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">8.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Be able to perform effectively in a Call Center environment and understand Call Center demands and responsibilities<o:p></o:p></font></span></b></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 10pt 0.5in; mso-list: l0 level1 lfo2" class="ListParagraphCxSpLast"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri"><span style="mso-list: Ignore"><font face="Calibri">9.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp; </span></span></span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><font face="Calibri">Exhibit flexibility with Call Center telephone assignment shifts and hours<o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 10pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 115%; FONT-SIZE: 16pt"><o:p><font face="Calibri">&nbsp;</font></o:p></span></b></p></div>"
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string(32) "PO Box 1980, Bethlehem, PA 18016"
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string(9) "Bethlehem"
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string(12) "Pennsylvania"
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string(5) "19001"
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[4]=&gt;
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["address"]=&gt;
object(stdClass)#857 (5) {
["address1"]=&gt;
string(51) "630 W Germantown Pike # 100Building 600, 3rd floor."
["city"]=&gt;
string(16) "Plymouth Meeting"
["countryID"]=&gt;
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string(12) "Pennsylvania"
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string(5) "19462"
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<p style="TEXT-ALIGN: center; MARGIN: 0in 0in 0pt" class="MsoNormal" align="center"><b style="mso-bidi-font-weight: normal"><span style="FONT-FAMILY: Cambria; COLOR: black; FONT-SIZE: 20pt">Job Description<!--?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /--><o:p></o:p></span></b></p>
<p style="TEXT-ALIGN: center; MARGIN: 0in 0in 0pt" class="MsoNormal" align="center"><span style="FONT-FAMILY: Cambria; COLOR: black; FONT-SIZE: 20pt">Client Support Associate<o:p></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="FONT-FAMILY: Cambria; COLOR: black; FONT-SIZE: 11pt"><o:p>&nbsp;</o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="FONT-FAMILY: Cambria; COLOR: black; FONT-SIZE: 11pt; mso-bidi-font-family: Arial">Job Mission Summary:</span></b><span style="FONT-FAMILY: Cambria; COLOR: black; FONT-SIZE: 11pt; mso-bidi-font-family: Arial"> <o:p></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="FONT-FAMILY: Cambria; FONT-SIZE: 11pt; mso-bidi-font-weight: bold">Accolade is a company dedicated to helping the employees of our large employer customers make better, individual health care decisions. &nbsp; </span><span style="FONT-FAMILY: Cambria"><font size="3">Our unique model provides services for our clients for all their health care needs, from benefits and claims troubleshooting to help making difficult treatment decisions connected with serious diagnosis.<span style="mso-spacerun: yes">&nbsp;&nbsp; </span><o:p></o:p></font></span></p>
<p style="MARGIN: 0in 0in 0pt" class="NoSpacing"><b style="mso-bidi-font-weight: normal"><span style="FONT-FAMILY: Cambria"><o:p><font size="3">&nbsp;</font></o:p></span></b></p>
<p style="MARGIN: 0in 0in 0pt" class="NoSpacing"><b style="mso-bidi-font-weight: normal"><span style="FONT-FAMILY: Cambria"><font size="3">Job Overview:<o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoPlainText"><span style="FONT-FAMILY: Cambria; FONT-SIZE: 11pt">As a client support associate and a specialist in provider selection you will work to provide your colleagues accurate and timely solutions to their clients’ problems and add value to their clients’ selection of doctors and facilities.<span style="mso-spacerun: yes">&nbsp; </span>This job requires critical thinking, creative problem solving, persistence and a high degree of organization. <span style="mso-spacerun: yes">&nbsp;</span><span style="mso-spacerun: yes">&nbsp;&nbsp;</span>As a Client Support Associate you are a member of a team of professionals, including clinical and benefits experts all dedicated to serving our clients in a telephonic environment.<span style="mso-spacerun: yes">&nbsp; </span>You will provide key support to your colleagues’ work with their clients.<span style="mso-spacerun: yes">&nbsp; </span><o:p></o:p></span></p>
<h2 style="MARGIN: 0in 0in 12pt"><span style="FONT-FAMILY: Cambria; COLOR: black; FONT-SIZE: 11pt; mso-bidi-font-family: Arial"><o:p>&nbsp;</o:p></span></h2>
<h2 style="MARGIN: 0in 0in 12pt"><span style="FONT-FAMILY: Cambria; COLOR: black; FONT-SIZE: 11pt; mso-bidi-font-family: Arial">Responsibilities:<o:p></o:p></span></h2>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l2 level1 lfo1" class="ListParagraphCxSpFirst"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">1.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Support the Accolade Health Assistants’ work to enable clients to get the right care at the right time<o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l2 level1 lfo1" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">2.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">In support of the work of Accolade Health Assistants, find providers based on client needs and preferences <o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 10pt 1in; mso-add-space: auto; mso-list: l3 level2 lfo4" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Assure availability and the right specialty and sub-specialty is available at a given practice<o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l2 level1 lfo1" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">3.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Collaborate with Accolade team mates to help them the deliver best possible service experience for Accolade clients<o:p></o:p></font></span></p>
<p style="MARGIN: 0in 0in 0pt 0.5in" class="ListParagraph"><span style="FONT-FAMILY: Cambria"><o:p><font size="3">&nbsp;</font></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt 0.25in" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="FONT-FAMILY: Cambria; FONT-SIZE: 11pt; mso-bidi-font-family: Arial">Activities/Tasks:</span></b><span style="FONT-FAMILY: Cambria; FONT-SIZE: 11pt"><o:p></o:p></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l0 level1 lfo2" class="ListParagraphCxSpFirst"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">1.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Use a combination of IT tools, direct contacts and personal influence to find provider options for clients<o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l0 level1 lfo2" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">2.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Maintain a record of provider engagement experiences to continuously improve our search processes and results<o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l0 level1 lfo2" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">3.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Educate providers on basic benefit coverage design (e.g., deductible, out-of-pocket costs, co-pays) for specific treatment options Comply with Company and HIPAA guidelines<o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l0 level1 lfo2" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria; mso-no-proof: yes"><span style="mso-list: Ignore"><font size="3">4.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria; mso-no-proof: yes"><font size="3">Special adminstrative projects as requested<o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l0 level1 lfo2" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria; mso-no-proof: yes"><span style="mso-list: Ignore"><font size="3">5.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria; mso-no-proof: yes"><font size="3">Able to do all of the above in a telephonic environment and in a collaborative environmentt with colleagues<o:p></o:p></font></span></p>
<p style="MARGIN: 0in 0in 0pt" class="ListParagraph"><span style="FONT-FAMILY: Cambria"><o:p><font size="3">&nbsp;</font></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="NoSpacing"><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 12pt"><font face="Calibri">Qualifications and Experience<span style="mso-spacerun: yes">&nbsp; </span><o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l1 level1 lfo3" class="ListParagraphCxSpFirst"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">1.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3"><span style="FONT-FAMILY: Cambria">Bachelors’ Degree preferred<span style="mso-spacerun: yes">&nbsp; </span>but not required</span><span style="FONT-FAMILY: Cambria; COLOR: black; mso-bidi-font-family: Arial"> </span><span style="FONT-FAMILY: Cambria"><o:p></o:p></span></font></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l1 level1 lfo3" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">2.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Possess excellent communications skill and the ability to represent Accolade in a professional manner. <o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l1 level1 lfo3" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">3.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Strong ability to collaborate with teammates to get best outcome for clients. <o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l1 level1 lfo3" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">4.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Organized, dependable and meticulous<o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l1 level1 lfo3" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">5.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">The ability for self-reflection and the capacity to accept and utilize feedback <o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l1 level1 lfo3" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">6.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Must be computer literate at an intermediate or advanced level<o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 10pt 1in; mso-add-space: auto; mso-list: l1 level2 lfo3" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">a.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">This needs to include Microsoft Office Word and Excel and the ability to do targeted searches on the web for providers and resources<o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l1 level1 lfo3" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">7.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Flexible and highly reliable. <o:p></o:p></font></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo3" class="ListParagraph"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">8.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Bilingual (English/Spanish) desirable but not required. <o:p></o:p></font></span></p>
<p style="MARGIN: 0in 0in 0pt 0.5in" class="MsoNormal"><span style="FONT-FAMILY: Cambria"><o:p><font size="3">&nbsp;</font></o:p></span></p></div>"
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<p style="TEXT-ALIGN: center; MARGIN: 0in 0in 0pt" class="MsoNormal" align="center"><b style="mso-bidi-font-weight: normal"><span style="FONT-FAMILY: Cambria; COLOR: black; FONT-SIZE: 20pt">Job Description<!--?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /--><o:p></o:p></span></b></p>
<p style="TEXT-ALIGN: center; MARGIN: 0in 0in 0pt" class="MsoNormal" align="center"><span style="FONT-FAMILY: Cambria; COLOR: black; FONT-SIZE: 20pt">Client Support Associate<o:p></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="FONT-FAMILY: Cambria; COLOR: black; FONT-SIZE: 11pt"><o:p>&nbsp;</o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="FONT-FAMILY: Cambria; COLOR: black; FONT-SIZE: 11pt; mso-bidi-font-family: Arial">Job Mission Summary:</span></b><span style="FONT-FAMILY: Cambria; COLOR: black; FONT-SIZE: 11pt; mso-bidi-font-family: Arial"> <o:p></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="FONT-FAMILY: Cambria; FONT-SIZE: 11pt; mso-bidi-font-weight: bold">Accolade is a company dedicated to helping the employees of our large employer customers make better, individual health care decisions. &nbsp; </span><span style="FONT-FAMILY: Cambria"><font size="3">Our unique model provides services for our clients for all their health care needs, from benefits and claims troubleshooting to help making difficult treatment decisions connected with serious diagnosis.<span style="mso-spacerun: yes">&nbsp;&nbsp; </span><o:p></o:p></font></span></p>
<p style="MARGIN: 0in 0in 0pt" class="NoSpacing"><b style="mso-bidi-font-weight: normal"><span style="FONT-FAMILY: Cambria"><o:p><font size="3">&nbsp;</font></o:p></span></b></p>
<p style="MARGIN: 0in 0in 0pt" class="NoSpacing"><b style="mso-bidi-font-weight: normal"><span style="FONT-FAMILY: Cambria"><font size="3">Job Overview:<o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoPlainText"><span style="FONT-FAMILY: Cambria; FONT-SIZE: 11pt">As a client support associate and a specialist in provider selection you will work to provide your colleagues accurate and timely solutions to their clients’ problems and add value to their clients’ selection of doctors and facilities.<span style="mso-spacerun: yes">&nbsp; </span>This job requires critical thinking, creative problem solving, persistence and a high degree of organization. <span style="mso-spacerun: yes">&nbsp;</span><span style="mso-spacerun: yes">&nbsp;&nbsp;</span>As a Client Support Associate you are a member of a team of professionals, including clinical and benefits experts all dedicated to serving our clients in a telephonic environment.<span style="mso-spacerun: yes">&nbsp; </span>You will provide key support to your colleagues’ work with their clients.<span style="mso-spacerun: yes">&nbsp; </span><o:p></o:p></span></p>
<h2 style="MARGIN: 0in 0in 12pt"><span style="FONT-FAMILY: Cambria; COLOR: black; FONT-SIZE: 11pt; mso-bidi-font-family: Arial"><o:p>&nbsp;</o:p></span></h2>
<h2 style="MARGIN: 0in 0in 12pt"><span style="FONT-FAMILY: Cambria; COLOR: black; FONT-SIZE: 11pt; mso-bidi-font-family: Arial">Responsibilities:<o:p></o:p></span></h2>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l2 level1 lfo1" class="ListParagraphCxSpFirst"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">1.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Support the Accolade Health Assistants’ work to enable clients to get the right care at the right time<o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l2 level1 lfo1" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">2.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">In support of the work of Accolade Health Assistants, find providers based on client needs and preferences <o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 10pt 1in; mso-add-space: auto; mso-list: l3 level2 lfo4" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Assure availability and the right specialty and sub-specialty is available at a given practice<o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l2 level1 lfo1" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">3.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Collaborate with Accolade team mates to help them the deliver best possible service experience for Accolade clients<o:p></o:p></font></span></p>
<p style="MARGIN: 0in 0in 0pt 0.5in" class="ListParagraph"><span style="FONT-FAMILY: Cambria"><o:p><font size="3">&nbsp;</font></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt 0.25in" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="FONT-FAMILY: Cambria; FONT-SIZE: 11pt; mso-bidi-font-family: Arial">Activities/Tasks:</span></b><span style="FONT-FAMILY: Cambria; FONT-SIZE: 11pt"><o:p></o:p></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l0 level1 lfo2" class="ListParagraphCxSpFirst"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">1.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Use a combination of IT tools, direct contacts and personal influence to find provider options for clients<o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l0 level1 lfo2" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">2.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Maintain a record of provider engagement experiences to continuously improve our search processes and results<o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l0 level1 lfo2" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">3.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Educate providers on basic benefit coverage design (e.g., deductible, out-of-pocket costs, co-pays) for specific treatment options Comply with Company and HIPAA guidelines<o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l0 level1 lfo2" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria; mso-no-proof: yes"><span style="mso-list: Ignore"><font size="3">4.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria; mso-no-proof: yes"><font size="3">Special adminstrative projects as requested<o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l0 level1 lfo2" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria; mso-no-proof: yes"><span style="mso-list: Ignore"><font size="3">5.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria; mso-no-proof: yes"><font size="3">Able to do all of the above in a telephonic environment and in a collaborative environmentt with colleagues<o:p></o:p></font></span></p>
<p style="MARGIN: 0in 0in 0pt" class="ListParagraph"><span style="FONT-FAMILY: Cambria"><o:p><font size="3">&nbsp;</font></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="NoSpacing"><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 12pt"><font face="Calibri">Qualifications and Experience<span style="mso-spacerun: yes">&nbsp; </span><o:p></o:p></font></span></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l1 level1 lfo3" class="ListParagraphCxSpFirst"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">1.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3"><span style="FONT-FAMILY: Cambria">Bachelors’ Degree preferred<span style="mso-spacerun: yes">&nbsp; </span>but not required</span><span style="FONT-FAMILY: Cambria; COLOR: black; mso-bidi-font-family: Arial"> </span><span style="FONT-FAMILY: Cambria"><o:p></o:p></span></font></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l1 level1 lfo3" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">2.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Possess excellent communications skill and the ability to represent Accolade in a professional manner. <o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l1 level1 lfo3" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">3.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Strong ability to collaborate with teammates to get best outcome for clients. <o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l1 level1 lfo3" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">4.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Organized, dependable and meticulous<o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l1 level1 lfo3" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">5.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">The ability for self-reflection and the capacity to accept and utilize feedback <o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l1 level1 lfo3" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">6.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Must be computer literate at an intermediate or advanced level<o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 10pt 1in; mso-add-space: auto; mso-list: l1 level2 lfo3" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">a.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">This needs to include Microsoft Office Word and Excel and the ability to do targeted searches on the web for providers and resources<o:p></o:p></font></span></p>
<p style="LINE-HEIGHT: 115%; TEXT-INDENT: -0.25in; MARGIN: auto auto 10pt; mso-add-space: auto; mso-list: l1 level1 lfo3" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">7.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Flexible and highly reliable. <o:p></o:p></font></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l1 level1 lfo3" class="ListParagraph"><span style="FONT-FAMILY: Cambria; mso-fareast-font-family: Cambria; mso-bidi-font-family: Cambria"><span style="mso-list: Ignore"><font size="3">8.</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: Cambria"><font size="3">Bilingual (English/Spanish) desirable but not required. <o:p></o:p></font></span></p>
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<p class=" description"><u><em><strong>This position is in Wall, NJ.</strong></em></u></p>
<p class=" description">&nbsp;</p>
<p class=" description">&nbsp;Investigation and settlement of property damage insurance claims. Contacted claimants, insureds and witnesses to determine liability. Order inspections and appraisals of loss vehicles. Experience in 1st and 3rd party claims, UM/UIM claim, total loss and arbitration. Extensive use of office equipment and software and internet databases. </p>
<p class=" description">My understanding from the director is that he would like to have a seasoned adjuster who is familiar with the <u><em><strong>Reg’s and Unfair Claims Act. </strong></em></u></p>
<p class=" description">
</p><table border="0" cellspacing="0" cellpadding="0" width="100%">
<tbody>
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<th align="left">Title: </th>
<th valign="top" align="left">Claims Representative(s), Property Damage - 2 openings</th></tr>
<tr bgcolor="#ecf4fa">
<td valign="top" align="left">Abstract: </td>
<td align="left">This position is responsible for the handling of Auto Property Claims in accordance with NJ Unfair Practices Act... </td></tr>
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<td height="10" colspan="2"></td></tr>
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<td colspan="2"><b>
</b><p><b>General Purpose of Job:</b></p>This position is responsible for the handling of Auto Property Claims in accordance with NJ Unfair Practices Act. The environment is fast paced with heavy phone work. Strong customer service, organizational, verbal, and written skills are required. The position requires patience and the ability to function professionally in adversarial situations.
<p></p>
<p><b>Essential Duties and Responsibilities:</b></p>
<p>
</p><li>Investigates and interprets policy provisions, endorsements and conditions to make a coverage determination in the automobile property claim. Identify and investigate Contested Coverage Claims with recommendation prepared for coverage committee.
</li><li>Responsible for the investigation of the auto accident to make a liability assessment. This includes interviewing first and third party claimants, witnesses, investigating officers and other relevant parties, along with securing pertinent records, documentation and loss scene information.
</li><li>Analzyes the investigation to determine proximate cause, negligence, and damages. Evaluates and adjusts reserves as necessary
</li><li>Prepares dispatch instructions for field personnel to inspect vehicles
</li><li>Negotiates and settles claims within his/her individual authority. Submits claims for approval to supervisor when over his/her authority or for guidance, review and/or referral when appropriate.
</li><li>Maintains an effective follow-up system on pending files. Prioritize and handle multiple tasks simultaneously. Adjust to fluctuating workload. Advises insureds, claimants, brokers on the status of the claim. Acts as an intermediary between the Company, preferred vendors and customers. Resolves all disputes that may arise.
</li><li>Ensures that service, loss and expense control are maintained at all times.
</li><li>Adheres to privacy guidelines, law and regulations pertaining to claims handling.
</li><li>Investigate and initiate subrogation when applicable. Handle and respond to arbitration and special civil part lawsuits pertaining to property damage.
</li><li>Participate in catastrophic claim handling as requested/needed. This may include traveling to other locations, extended hours and up to a three-week stay.
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<p></p>
<p><b>Education and Experience:</b></p>
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</li><li>Bachelor’s degree (B.A.) from a four-year college or university, or equivalent combination of education and experience.
</li><li>0 - 5 years related experience and/or training.
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<p><b>Computer Skills and Knowledge:</b></p>
<p>Basic personal computer skills including working knowledge of Microsoft Office Suite products.</p></li></td></tr></tbody></table><p></p></div>"
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</p><table border="0" cellspacing="0" cellpadding="0" width="100%">
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<tr bgcolor="#d5e6f2">
<th align="left">Title: </th>
<th valign="top" align="left">Claims Representative(s), Property Damage - 2 openings</th></tr>
<tr bgcolor="#ecf4fa">
<td valign="top" align="left">Abstract: </td>
<td align="left">This position is responsible for the handling of Auto Property Claims in accordance with NJ Unfair Practices Act... </td></tr>
<tr bgcolor="#ecf4fa">
<td height="10" colspan="2"></td></tr>
<tr bgcolor="#ecf4fa">
<td colspan="2"><b>
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<p></p>
<p><b>Essential Duties and Responsibilities:</b></p>
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</p><li>Investigates and interprets policy provisions, endorsements and conditions to make a coverage determination in the automobile property claim. Identify and investigate Contested Coverage Claims with recommendation prepared for coverage committee.
</li><li>Responsible for the investigation of the auto accident to make a liability assessment. This includes interviewing first and third party claimants, witnesses, investigating officers and other relevant parties, along with securing pertinent records, documentation and loss scene information.
</li><li>Analzyes the investigation to determine proximate cause, negligence, and damages. Evaluates and adjusts reserves as necessary
</li><li>Prepares dispatch instructions for field personnel to inspect vehicles
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</li><li>Maintains an effective follow-up system on pending files. Prioritize and handle multiple tasks simultaneously. Adjust to fluctuating workload. Advises insureds, claimants, brokers on the status of the claim. Acts as an intermediary between the Company, preferred vendors and customers. Resolves all disputes that may arise.
</li><li>Ensures that service, loss and expense control are maintained at all times.
</li><li>Adheres to privacy guidelines, law and regulations pertaining to claims handling.
</li><li>Investigate and initiate subrogation when applicable. Handle and respond to arbitration and special civil part lawsuits pertaining to property damage.
</li><li>Participate in catastrophic claim handling as requested/needed. This may include traveling to other locations, extended hours and up to a three-week stay.
</li><li>Other duties as assigned.
<p></p>
<p><b>Education and Experience:</b></p>
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</li><li>Bachelor’s degree (B.A.) from a four-year college or university, or equivalent combination of education and experience.
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<p><b>Computer Skills and Knowledge:</b></p>
<p>Basic personal computer skills including working knowledge of Microsoft Office Suite products.</p></li></td></tr></tbody></table><p></p></div>"
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<h2 style="MARGIN: 0in 0in 0pt"><font size="3" face="Times New Roman">ASSET MANAGEMENT SPECIALISTS</font></h2>
<h3 style="TEXT-ALIGN: center; LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" align="center"><span style="LAYOUT-GRID-MODE: both"><font size="3"><font face="Times New Roman">*****Position Announcement*****<!--?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /--><o:p></o:p></font></font></span></h3>
<h3 style="TEXT-ALIGN: center; LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" align="center"><span style="LAYOUT-GRID-MODE: both"><font size="3"><font face="Times New Roman">HUD Closing Department—Homeowner Association Pre-closing Clerk<o:p></o:p></font></font></span></h3>
<h3 style="TEXT-ALIGN: center; LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" align="center"><!--?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /--><st1:place w:st="on"><font size="3"><font face="Times New Roman"><st1:city w:st="on">Bristol</st1:city>, <st1:state w:st="on">Pennsylvania</st1:state></font></font></st1:place></h3>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">HUD Closing Department—Homeowner Association (HOA) Pre-closing Clerk (Temporary, long-term assignment)<o:p></o:p></font></font></span></b></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></b></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">This position is a part of the HUD Closing Department staff and performs specific clerical tasks to meet this growing department’s fast-paced and critical timelines.<span style="mso-spacerun: yes">&nbsp; </span>This individual’s work is assigned by the department manager to support the department’s HOA research team.<span style="mso-spacerun: yes">&nbsp; </span><span style="mso-spacerun: yes">&nbsp;</span><o:p></o:p></font></font></span></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: auto auto auto 0.5in; mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpLast"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">Tasks may include:<i style="mso-bidi-font-style: normal"><span style="COLOR: #7f7f7f"><o:p></o:p></span></i></font></font></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpFirst"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Mail HOA notification letters to obtain invoice.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Upload notifications into the <st1:place w:st="on">EMS</st1:place> application.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Create and maintain spreadsheet of HOA properties and billing information.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Prepare and maintain a spreadsheet to track responses to notification letters.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Place calls to HOA, after 15 days to collect information about outstanding balances and obtain invoice.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Upload invoice into <st1:place w:st="on">EMS</st1:place>.<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 10pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpLast"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Work with research staff to resolve problems.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -1.0in .25in" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<h5 style="MARGIN: 0in 0in 0pt"><em><font size="3" face="Times New Roman">Additional Responsibilities</font></em></h5>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 10pt 0.25in; mso-add-space: auto; mso-list: l0 level1 lfo1; tab-stops: list .25in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraph"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Contribute to and participate in tasks and special work as assigned by HUD Closing Department Manager. <o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l0 level1 lfo1; tab-stops: -1.0in list .25in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">When needed, work closely with other staff to enhance work flow, establish back-up systems and cross-training to assure smooth office operations during peak periods.<b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -1.0in" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -.75in -.5in 0in .25in" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><font face="Times New Roman"><font size="3">Requirements<o:p></o:p></font></font></b></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l3 level1 lfo4; tab-stops: .5in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Comfortable with assertive verbal or written communication to obtain prompt delivery of HOA information.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l3 level1 lfo4; tab-stops: -.75in -.5in 0in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Demonstrated organizational skills; able to manage a fast-paced daily workload, to meet critical timelines without prompting. Able to work independently and autonomously.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt 0.25in; tab-stops: -.75in -.5in 0in" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l3 level1 lfo4; tab-stops: -.75in -.5in 0in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Plan each day for optimum productivity with minimal supervision.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3; tab-stops: .5in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Keen attention to detail and an insistence on accuracy.<span style="mso-spacerun: yes">&nbsp; </span><b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3; tab-stops: -.75in -.5in 0in .25in" class="a"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Demonstrated experience with information technology specifically, Microsoft Office Suite.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: 0in; MARGIN: 0in 0in 0pt; tab-stops: -.75in -.5in 0in .25in" class="a"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-pagination: widow-orphan; mso-list: l2 level1 lfo3" class="MsoNormal"><span style="LAYOUT-GRID-MODE: both; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="LAYOUT-GRID-MODE: both; mso-bidi-font-size: 12.0pt"><font face="Times New Roman"><font size="3">Experience with <st1:place w:st="on">EMS</st1:place> systems is preferred.<o:p></o:p></font></font></span></p>
<p style="MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" class="MsoNormal"><span style="LAYOUT-GRID-MODE: both; mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3; tab-stops: .5in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Able to work in teams and cooperate with others to ensure deadlines are met.</font></p>
<p style="MARGIN: 0in 0in 10pt 0.5in" class="ListParagraph"><o:p><font size="3" face="Calibri">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3; tab-stops: -.75in -.5in -.4in 0in .25in .5in 1.0in 1.5in 2.1in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 6.0in 6.5in 7.0in 7.5in 8.0in 8.5in 9.0in 9.5in 10.0in 10.5in 11.0in 11.5in 12.0in 12.5in 13.0in" class="a"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Able to learn quickly.<span style="mso-spacerun: yes">&nbsp; </span><span style="mso-bidi-font-size: 12.0pt"><o:p></o:p></span></font></font></p>
<p style="MARGIN: 0in 0in 10pt 0.5in" class="ListParagraph"><span style="LINE-HEIGHT: 115%; mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Calibri">&nbsp;</font></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3; tab-stops: -.75in -.5in -.4in 0in .25in .5in 1.0in 1.5in 2.1in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 6.0in 6.5in 7.0in 7.5in 8.0in 8.5in 9.0in 9.5in 10.0in 10.5in 11.0in 11.5in 12.0in 12.5in 13.0in" class="a"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Three to five years of experience administrative-level and clerical function.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="MARGIN: 0in 0in 10pt 0.5in" class="ListParagraph"><span style="LINE-HEIGHT: 115%; mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Calibri">&nbsp;</font></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3" class="MsoBodyText"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3"><span style="mso-bidi-font-size: 12.0pt">Two (2) or more years experience in a mortgage lending or affiliated work environment. &nbsp;</span><b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="MARGIN: 0in 0in 10pt 0.5in" class="ListParagraph"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Calibri">&nbsp;</font></o:p></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><font size="3"><font face="Times New Roman"><span style="mso-spacerun: yes">&nbsp;</span>Travel<o:p></o:p></font></font></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><font size="3" face="Times New Roman">None</font></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><font size="3"><font face="Times New Roman">Compensation<o:p></o:p></font></font></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><font size="3" face="Times New Roman">We offer a competitive salary and a benefits package.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: 13.5pt" class="MsoNormal"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><font size="3"><font face="Times New Roman">Equal Opportunity Employer<o:p></o:p></font></font></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><font size="3" face="Times New Roman">We are an equal opportunity employer.<span style="mso-spacerun: yes">&nbsp; </span>As a condition of employment, successful job applicants will be required to complete a background investigation.</font></p></div>"
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<h2 style="MARGIN: 0in 0in 0pt"><font size="3" face="Times New Roman">ASSET MANAGEMENT SPECIALISTS</font></h2>
<h3 style="TEXT-ALIGN: center; LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" align="center"><span style="LAYOUT-GRID-MODE: both"><font size="3"><font face="Times New Roman">*****Position Announcement*****<!--?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /--><o:p></o:p></font></font></span></h3>
<h3 style="TEXT-ALIGN: center; LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" align="center"><span style="LAYOUT-GRID-MODE: both"><font size="3"><font face="Times New Roman">HUD Closing Department—Homeowner Association Pre-closing Clerk<o:p></o:p></font></font></span></h3>
<h3 style="TEXT-ALIGN: center; LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" align="center"><!--?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /--><st1:place w:st="on"><font size="3"><font face="Times New Roman"><st1:city w:st="on">Bristol</st1:city>, <st1:state w:st="on">Pennsylvania</st1:state></font></font></st1:place></h3>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">HUD Closing Department—Homeowner Association (HOA) Pre-closing Clerk (Temporary, long-term assignment)<o:p></o:p></font></font></span></b></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></b></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">This position is a part of the HUD Closing Department staff and performs specific clerical tasks to meet this growing department’s fast-paced and critical timelines.<span style="mso-spacerun: yes">&nbsp; </span>This individual’s work is assigned by the department manager to support the department’s HOA research team.<span style="mso-spacerun: yes">&nbsp; </span><span style="mso-spacerun: yes">&nbsp;</span><o:p></o:p></font></font></span></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: auto auto auto 0.5in; mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpLast"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">Tasks may include:<i style="mso-bidi-font-style: normal"><span style="COLOR: #7f7f7f"><o:p></o:p></span></i></font></font></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpFirst"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Mail HOA notification letters to obtain invoice.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Upload notifications into the <st1:place w:st="on">EMS</st1:place> application.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Create and maintain spreadsheet of HOA properties and billing information.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Prepare and maintain a spreadsheet to track responses to notification letters.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Place calls to HOA, after 15 days to collect information about outstanding balances and obtain invoice.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Upload invoice into <st1:place w:st="on">EMS</st1:place>.<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 10pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpLast"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Work with research staff to resolve problems.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -1.0in .25in" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<h5 style="MARGIN: 0in 0in 0pt"><em><font size="3" face="Times New Roman">Additional Responsibilities</font></em></h5>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 10pt 0.25in; mso-add-space: auto; mso-list: l0 level1 lfo1; tab-stops: list .25in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraph"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Contribute to and participate in tasks and special work as assigned by HUD Closing Department Manager. <o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l0 level1 lfo1; tab-stops: -1.0in list .25in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">When needed, work closely with other staff to enhance work flow, establish back-up systems and cross-training to assure smooth office operations during peak periods.<b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -1.0in" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -.75in -.5in 0in .25in" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><font face="Times New Roman"><font size="3">Requirements<o:p></o:p></font></font></b></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l3 level1 lfo4; tab-stops: .5in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Comfortable with assertive verbal or written communication to obtain prompt delivery of HOA information.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l3 level1 lfo4; tab-stops: -.75in -.5in 0in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Demonstrated organizational skills; able to manage a fast-paced daily workload, to meet critical timelines without prompting. Able to work independently and autonomously.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt 0.25in; tab-stops: -.75in -.5in 0in" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l3 level1 lfo4; tab-stops: -.75in -.5in 0in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Plan each day for optimum productivity with minimal supervision.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3; tab-stops: .5in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Keen attention to detail and an insistence on accuracy.<span style="mso-spacerun: yes">&nbsp; </span><b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3; tab-stops: -.75in -.5in 0in .25in" class="a"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Demonstrated experience with information technology specifically, Microsoft Office Suite.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: 0in; MARGIN: 0in 0in 0pt; tab-stops: -.75in -.5in 0in .25in" class="a"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-pagination: widow-orphan; mso-list: l2 level1 lfo3" class="MsoNormal"><span style="LAYOUT-GRID-MODE: both; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="LAYOUT-GRID-MODE: both; mso-bidi-font-size: 12.0pt"><font face="Times New Roman"><font size="3">Experience with <st1:place w:st="on">EMS</st1:place> systems is preferred.<o:p></o:p></font></font></span></p>
<p style="MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" class="MsoNormal"><span style="LAYOUT-GRID-MODE: both; mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3; tab-stops: .5in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Able to work in teams and cooperate with others to ensure deadlines are met.</font></p>
<p style="MARGIN: 0in 0in 10pt 0.5in" class="ListParagraph"><o:p><font size="3" face="Calibri">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3; tab-stops: -.75in -.5in -.4in 0in .25in .5in 1.0in 1.5in 2.1in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 6.0in 6.5in 7.0in 7.5in 8.0in 8.5in 9.0in 9.5in 10.0in 10.5in 11.0in 11.5in 12.0in 12.5in 13.0in" class="a"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Able to learn quickly.<span style="mso-spacerun: yes">&nbsp; </span><span style="mso-bidi-font-size: 12.0pt"><o:p></o:p></span></font></font></p>
<p style="MARGIN: 0in 0in 10pt 0.5in" class="ListParagraph"><span style="LINE-HEIGHT: 115%; mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Calibri">&nbsp;</font></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3; tab-stops: -.75in -.5in -.4in 0in .25in .5in 1.0in 1.5in 2.1in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 6.0in 6.5in 7.0in 7.5in 8.0in 8.5in 9.0in 9.5in 10.0in 10.5in 11.0in 11.5in 12.0in 12.5in 13.0in" class="a"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Three to five years of experience administrative-level and clerical function.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="MARGIN: 0in 0in 10pt 0.5in" class="ListParagraph"><span style="LINE-HEIGHT: 115%; mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Calibri">&nbsp;</font></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3" class="MsoBodyText"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3"><span style="mso-bidi-font-size: 12.0pt">Two (2) or more years experience in a mortgage lending or affiliated work environment. &nbsp;</span><b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="MARGIN: 0in 0in 10pt 0.5in" class="ListParagraph"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Calibri">&nbsp;</font></o:p></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><font size="3"><font face="Times New Roman"><span style="mso-spacerun: yes">&nbsp;</span>Travel<o:p></o:p></font></font></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><font size="3" face="Times New Roman">None</font></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><font size="3"><font face="Times New Roman">Compensation<o:p></o:p></font></font></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><font size="3" face="Times New Roman">We offer a competitive salary and a benefits package.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: 13.5pt" class="MsoNormal"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><font size="3"><font face="Times New Roman">Equal Opportunity Employer<o:p></o:p></font></font></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><font size="3" face="Times New Roman">We are an equal opportunity employer.<span style="mso-spacerun: yes">&nbsp; </span>As a condition of employment, successful job applicants will be required to complete a background investigation.</font></p></div>"
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string(26054) "<div>Nights </div>
<div>&nbsp;</div>
<div>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpFirst"><b style="mso-bidi-font-weight: normal"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">Functional Help and State Representative <!--?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /--><o:p></o:p></font></font></span></b></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></b></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">This position executes all operations related to acquisition services while ensuring reliability, quality, and delivery which meet or exceed client’s requirements.<span style="mso-spacerun: yes">&nbsp; </span>This individual approves and tracks all project related initial services including daily negotiation with vendors. Critical to the role is communication across all departments to ensure timely and quality deliverables related to acquisition services.<span style="mso-spacerun: yes">&nbsp; </span>Support the delivery of standard processes and contribute to continuous improvement for the benefit of the department. Processes include document review, information consistency, and service performance evaluation.<o:p></o:p></font></font></span></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: auto auto auto 0.5in; mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpLast"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">Tasks may include:<o:p></o:p></font></font></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpFirst"><i style="mso-bidi-font-style: normal"><span style="FONT-FAMILY: 'Times New Roman'; COLOR: #7f7f7f; FONT-SIZE: 12pt"><o:p>&nbsp;</o:p></span></i></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l3 level1 lfo9; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Reviews and approves all Initial Service assignment before work orders created<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l3 level1 lfo9; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Monitors Open, Completed Work Orders daily<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l3 level1 lfo9; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Manages Acquisition Service Representatives<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l3 level1 lfo9; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Develops assignment maps in conjunction with Vendor Management for all new acquisitions<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l3 level1 lfo9; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Works in conjunction with Analyst to monitor timelines for deliverables.<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l3 level1 lfo9; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">All issues reassignments approved by manager<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l3 level1 lfo9; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Notifies vendor management of volume of contractors required</span><span style="mso-bidi-font-size: 12.0pt"><o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l5 level3 lfo10; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Monitors daily broker service rating<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l5 level3 lfo10; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Monitors daily failed quality control inspections<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l5 level3 lfo10; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Oversees Acquisition Service Representatives in issuing call backs or reassignments from failed quality control inspections<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l5 level3 lfo10; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Monitors weekly contractor timeliness, scorecard from provided by Analyst<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l5 level3 lfo10; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Makes suggestions on terminations and new vendors<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l5 level3 lfo10; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Sends task orders to Vendor Management ordering Existing Contractor Review<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 10pt 1.5in; mso-add-space: auto; mso-list: l5 level3 lfo10; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpLast"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Notifies vendor management of contractors failing AMS policy and procedures<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -.75in -.5in .25in" class="MsoNormal"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -1.0in .25in" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<h5 style="MARGIN: 0in 0in 0pt"><em><font size="3" face="Times New Roman">Additional Responsibilities</font></em></h5>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l2 level1 lfo1; tab-stops: -1.0in list .25in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Contribute to and participate in tasks and special projects as assigned.<span style="mso-spacerun: yes">&nbsp; </span>Participate in projects related to Office Services across the Trusts.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -1.0in" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l2 level1 lfo1; tab-stops: -1.0in list .25in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">When needed, work closely with other staff to enhance work flow, establish back-up systems and cross-training to assure smooth office operations during peak periods.<b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -1.0in" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -.75in -.5in 0in .25in" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><font face="Times New Roman"><font size="3">Requirements<o:p></o:p></font></font></b></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l7 level1 lfo8; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Excellent verbal and written communication skills to demonstrate a clear expression of ideas, thoughts and concepts.<span style="mso-spacerun: yes">&nbsp; </span>Comfortable in asserting oneself. </font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l7 level1 lfo8; tab-stops: -.75in -.5in 0in .25in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Demonstrated organizational skills; able to manage multiple projects and move quickly from one to another while maintaining thorough records. <span style="mso-spacerun: yes">&nbsp;</span>Ability to be flexible and balance competing priorities.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -.75in -.5in 0in" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l7 level1 lfo8; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Excellent customer service orientation.<span style="mso-spacerun: yes">&nbsp; </span>Demonstrates initiative and a high degree of results orientation.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l7 level1 lfo8; tab-stops: -1.0in list .25in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Experience identifying, researching, establishing relationships with and managing vendors.<span style="mso-spacerun: yes">&nbsp; </span>Ability to negotiate and evaluate vendor pricing within parameters established by management.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l6 level1 lfo6; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Ability to quickly understand and work through administrative processes. Use as appropriate this knowledge to continue to develop procedures and systems that enhance efficiency and staff productivity.<b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l4 level1 lfo3; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Strong interpersonal skills; able to communicate with diverse audiences and quickly establish credibility and maintain ongoing relationships.<span style="mso-spacerun: yes">&nbsp; </span>Demonstrated experience communicating in a compelling way in order to enhance necessary contract negotiations.<b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-pagination: widow-orphan; mso-list: l1 level1 lfo4; tab-stops: list .25in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Quick-thinking, creative, flexible, diplomatic and entrepreneurial; able to work independently and autonomously; to think imaginatively about processes and workflow and respond with innovative approaches to addressing an issue.<span style="mso-spacerun: yes">&nbsp; </span>Comfort with ambiguity and an ability to swiftly bring about clarity. <b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l4 level1 lfo3; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Solid judgment.<span style="mso-spacerun: yes">&nbsp; </span>Able to learn quickly.<span style="mso-spacerun: yes">&nbsp; </span>Proactive, independent problem solving ability making decisions after reviewing various courses of action.<b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l4 level1 lfo3; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Keen attention to detail and an insistence on accuracy.<span style="mso-spacerun: yes">&nbsp; </span><b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l8 level1 lfo5; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Able to work in teams and cooperate with others to ensure deadlines are met.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l9 level1 lfo7; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Able to allocate resources based on priorities.<b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: 0in; MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo2; tab-stops: -.75in -.5in 0in .25in" class="a"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Demonstrated experience with information technology specifically, Microsoft Office.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: 0in; MARGIN: 0in 0in 0pt; tab-stops: -.75in -.5in 0in .25in" class="a"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt 0.25in; mso-list: l0 level1 lfo2; tab-stops: -.75in -.5in -.4in 0in .25in .5in 1.0in 1.5in 2.1in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 6.0in 6.5in 7.0in 7.5in 8.0in 8.5in 9.0in 9.5in 10.0in 10.5in 11.0in 11.5in 12.0in 12.5in 13.0in" class="a"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3"><font face="Times New Roman">Three to five years of experience administrative and clerical<span style="mso-spacerun: yes">&nbsp; </span>or customer service function.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><font size="3"><font face="Times New Roman">Travel<o:p></o:p></font></font></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><font size="3" face="Times New Roman">None</font></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><font size="3"><font face="Times New Roman">Compensation<o:p></o:p></font></font></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><font size="3" face="Times New Roman">We offer a competitive salary and a benefits package.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: 13.5pt" class="MsoNormal"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: 13.5pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">EOE<o:p></o:p></font></font></span></b></p></div>"
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string(26054) "<div>Nights </div>
<div>&nbsp;</div>
<div>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpFirst"><b style="mso-bidi-font-weight: normal"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">Functional Help and State Representative <!--?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /--><o:p></o:p></font></font></span></b></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></b></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">This position executes all operations related to acquisition services while ensuring reliability, quality, and delivery which meet or exceed client’s requirements.<span style="mso-spacerun: yes">&nbsp; </span>This individual approves and tracks all project related initial services including daily negotiation with vendors. Critical to the role is communication across all departments to ensure timely and quality deliverables related to acquisition services.<span style="mso-spacerun: yes">&nbsp; </span>Support the delivery of standard processes and contribute to continuous improvement for the benefit of the department. Processes include document review, information consistency, and service performance evaluation.<o:p></o:p></font></font></span></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: auto auto auto 0.5in; mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpLast"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">Tasks may include:<o:p></o:p></font></font></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpFirst"><i style="mso-bidi-font-style: normal"><span style="FONT-FAMILY: 'Times New Roman'; COLOR: #7f7f7f; FONT-SIZE: 12pt"><o:p>&nbsp;</o:p></span></i></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l3 level1 lfo9; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Reviews and approves all Initial Service assignment before work orders created<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l3 level1 lfo9; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Monitors Open, Completed Work Orders daily<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l3 level1 lfo9; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Manages Acquisition Service Representatives<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l3 level1 lfo9; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Develops assignment maps in conjunction with Vendor Management for all new acquisitions<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l3 level1 lfo9; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Works in conjunction with Analyst to monitor timelines for deliverables.<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l3 level1 lfo9; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">All issues reassignments approved by manager<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l3 level1 lfo9; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Notifies vendor management of volume of contractors required</span><span style="mso-bidi-font-size: 12.0pt"><o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l5 level3 lfo10; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Monitors daily broker service rating<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l5 level3 lfo10; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Monitors daily failed quality control inspections<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l5 level3 lfo10; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Oversees Acquisition Service Representatives in issuing call backs or reassignments from failed quality control inspections<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l5 level3 lfo10; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Monitors weekly contractor timeliness, scorecard from provided by Analyst<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l5 level3 lfo10; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Makes suggestions on terminations and new vendors<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l5 level3 lfo10; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Sends task orders to Vendor Management ordering Existing Contractor Review<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 10pt 1.5in; mso-add-space: auto; mso-list: l5 level3 lfo10; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpLast"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Notifies vendor management of contractors failing AMS policy and procedures<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -.75in -.5in .25in" class="MsoNormal"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -1.0in .25in" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<h5 style="MARGIN: 0in 0in 0pt"><em><font size="3" face="Times New Roman">Additional Responsibilities</font></em></h5>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l2 level1 lfo1; tab-stops: -1.0in list .25in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Contribute to and participate in tasks and special projects as assigned.<span style="mso-spacerun: yes">&nbsp; </span>Participate in projects related to Office Services across the Trusts.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -1.0in" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l2 level1 lfo1; tab-stops: -1.0in list .25in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">When needed, work closely with other staff to enhance work flow, establish back-up systems and cross-training to assure smooth office operations during peak periods.<b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -1.0in" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -.75in -.5in 0in .25in" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><font face="Times New Roman"><font size="3">Requirements<o:p></o:p></font></font></b></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l7 level1 lfo8; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Excellent verbal and written communication skills to demonstrate a clear expression of ideas, thoughts and concepts.<span style="mso-spacerun: yes">&nbsp; </span>Comfortable in asserting oneself. </font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l7 level1 lfo8; tab-stops: -.75in -.5in 0in .25in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Demonstrated organizational skills; able to manage multiple projects and move quickly from one to another while maintaining thorough records. <span style="mso-spacerun: yes">&nbsp;</span>Ability to be flexible and balance competing priorities.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -.75in -.5in 0in" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l7 level1 lfo8; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Excellent customer service orientation.<span style="mso-spacerun: yes">&nbsp; </span>Demonstrates initiative and a high degree of results orientation.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l7 level1 lfo8; tab-stops: -1.0in list .25in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Experience identifying, researching, establishing relationships with and managing vendors.<span style="mso-spacerun: yes">&nbsp; </span>Ability to negotiate and evaluate vendor pricing within parameters established by management.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l6 level1 lfo6; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Ability to quickly understand and work through administrative processes. Use as appropriate this knowledge to continue to develop procedures and systems that enhance efficiency and staff productivity.<b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l4 level1 lfo3; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Strong interpersonal skills; able to communicate with diverse audiences and quickly establish credibility and maintain ongoing relationships.<span style="mso-spacerun: yes">&nbsp; </span>Demonstrated experience communicating in a compelling way in order to enhance necessary contract negotiations.<b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-pagination: widow-orphan; mso-list: l1 level1 lfo4; tab-stops: list .25in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Quick-thinking, creative, flexible, diplomatic and entrepreneurial; able to work independently and autonomously; to think imaginatively about processes and workflow and respond with innovative approaches to addressing an issue.<span style="mso-spacerun: yes">&nbsp; </span>Comfort with ambiguity and an ability to swiftly bring about clarity. <b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l4 level1 lfo3; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Solid judgment.<span style="mso-spacerun: yes">&nbsp; </span>Able to learn quickly.<span style="mso-spacerun: yes">&nbsp; </span>Proactive, independent problem solving ability making decisions after reviewing various courses of action.<b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l4 level1 lfo3; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Keen attention to detail and an insistence on accuracy.<span style="mso-spacerun: yes">&nbsp; </span><b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l8 level1 lfo5; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Able to work in teams and cooperate with others to ensure deadlines are met.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l9 level1 lfo7; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Able to allocate resources based on priorities.<b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: 0in; MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo2; tab-stops: -.75in -.5in 0in .25in" class="a"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Demonstrated experience with information technology specifically, Microsoft Office.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: 0in; MARGIN: 0in 0in 0pt; tab-stops: -.75in -.5in 0in .25in" class="a"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt 0.25in; mso-list: l0 level1 lfo2; tab-stops: -.75in -.5in -.4in 0in .25in .5in 1.0in 1.5in 2.1in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 6.0in 6.5in 7.0in 7.5in 8.0in 8.5in 9.0in 9.5in 10.0in 10.5in 11.0in 11.5in 12.0in 12.5in 13.0in" class="a"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3"><font face="Times New Roman">Three to five years of experience administrative and clerical<span style="mso-spacerun: yes">&nbsp; </span>or customer service function.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><font size="3"><font face="Times New Roman">Travel<o:p></o:p></font></font></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><font size="3" face="Times New Roman">None</font></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><font size="3"><font face="Times New Roman">Compensation<o:p></o:p></font></font></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><font size="3" face="Times New Roman">We offer a competitive salary and a benefits package.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: 13.5pt" class="MsoNormal"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></p>
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<h2 style="MARGIN: 0in 0in 0pt"><font size="3" face="Times New Roman">ASSET MANAGEMENT SPECIALISTS</font></h2>
<h3 style="TEXT-ALIGN: center; LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" align="center"><span style="LAYOUT-GRID-MODE: both"><font size="3"><font face="Times New Roman">*****Position Announcement*****<!--?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /--><o:p></o:p></font></font></span></h3>
<h3 style="TEXT-ALIGN: center; LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" align="center"><span style="LAYOUT-GRID-MODE: both"><font size="3"><font face="Times New Roman">HUD Closing Department—Support Clerk<o:p></o:p></font></font></span></h3>
<h3 style="TEXT-ALIGN: center; LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" align="center"><!--?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /--><st1:place w:st="on"><font size="3"><font face="Times New Roman"><st1:city w:st="on">Bristol</st1:city>, <st1:state w:st="on">Pennsylvania</st1:state></font></font></st1:place></h3>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">HUD Closing Department—Support Clerk (Temporary, long-term assignment)<o:p></o:p></font></font></span></b></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></b></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">This position supports the HUD Closing Department staff by performing specific and general clerical tasks to meet this growing department’s fast-paced and critical timelines.<span style="mso-spacerun: yes">&nbsp; </span>This individual’s work is assigned by the department manager to support different levels of work within the department.<span style="mso-spacerun: yes">&nbsp; </span><span style="mso-spacerun: yes">&nbsp;</span><o:p></o:p></font></font></span></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: auto auto auto 0.5in; mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpLast"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">Tasks may include:<i style="mso-bidi-font-style: normal"><span style="COLOR: #7f7f7f"><o:p></o:p></span></i></font></font></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpFirst"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Open and sort daily mail.<span style="mso-spacerun: yes">&nbsp; </span>Separate legal mail that is not for HOA properties.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Scan invoices into <st1:place w:st="on">EMS</st1:place>.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; COLOR: black; FONT-SIZE: 12pt">Input data into the appropriate software applications. Ensure accuracy of data.</span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt"><o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Reviews projected closing reports and organize by closing date to assist the department in prioritizing work.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Create files for paper closing reports.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Select and sort information from a database to appropriately escalate work for properties ready to close.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Prepare and audit weekly reports from the HUD database to identify missing HOA notification letters.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Produce a report to track future recurring due dates to prepare HOA notification letters.<span style="mso-spacerun: yes">&nbsp; </span><o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 10pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpLast"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Work with research and pre-closing staff to resolve problems.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -1.0in .25in" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<h5 style="MARGIN: 0in 0in 0pt"><em><font size="3" face="Times New Roman">Additional Responsibilities</font></em></h5>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 10pt 0.25in; mso-add-space: auto; mso-list: l0 level1 lfo1; tab-stops: list .25in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraph"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Contribute to and participate in tasks and special work as assigned by HUD Closing Department Manager. <o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l0 level1 lfo1; tab-stops: -1.0in list .25in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">When needed, work closely with other staff to enhance work flow, establish back-up systems and cross-training to assure smooth office operations during peak periods.<b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -1.0in" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -.75in -.5in 0in .25in" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><font face="Times New Roman"><font size="3">Requirements<o:p></o:p></font></font></b></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l3 level1 lfo4; tab-stops: .5in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Comfortable with verbal or written communication to convey policies and procedures.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l3 level1 lfo4; tab-stops: -.75in -.5in 0in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Demonstrated organizational skills; able to manage a fast-paced daily workload, to meet critical timelines without prompting. Able to work independently and autonomously.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="MARGIN: 0in 0in 10pt 0.5in" class="ListParagraph"><o:p><font size="3" face="Calibri">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l3 level1 lfo4; tab-stops: -.75in -.5in 0in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Plan each day for optimum productivity with minimal supervision.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3; tab-stops: .5in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Keen attention to detail and an insistence on accuracy.<span style="mso-spacerun: yes">&nbsp; </span><b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3; tab-stops: -.75in -.5in 0in .25in" class="a"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Demonstrated experience with information technology specifically, Microsoft Office Suite.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: 0in; MARGIN: 0in 0in 0pt; tab-stops: -.75in -.5in 0in .25in" class="a"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-pagination: widow-orphan; mso-list: l2 level1 lfo3" class="MsoNormal"><span style="LAYOUT-GRID-MODE: both; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="LAYOUT-GRID-MODE: both; mso-bidi-font-size: 12.0pt"><font face="Times New Roman"><font size="3">Experience with HUD P260, Yardi, and <st1:place w:st="on">EMS</st1:place> systems is preferred.<o:p></o:p></font></font></span></p>
<p style="MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" class="MsoNormal"><span style="LAYOUT-GRID-MODE: both; mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3; tab-stops: .5in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Able to work in teams and cooperate with others to ensure deadlines are met.</font></p>
<p style="MARGIN: 0in 0in 10pt 0.5in" class="ListParagraph"><o:p><font size="3" face="Calibri">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3; tab-stops: -.75in -.5in -.4in 0in .25in .5in 1.0in 1.5in 2.1in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 6.0in 6.5in 7.0in 7.5in 8.0in 8.5in 9.0in 9.5in 10.0in 10.5in 11.0in 11.5in 12.0in 12.5in 13.0in" class="a"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Able to learn quickly.<span style="mso-spacerun: yes">&nbsp; </span><span style="mso-bidi-font-size: 12.0pt"><o:p></o:p></span></font></font></p>
<p style="MARGIN: 0in 0in 10pt 0.5in" class="ListParagraph"><span style="LINE-HEIGHT: 115%; mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Calibri">&nbsp;</font></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3; tab-stops: -.75in -.5in -.4in 0in .25in .5in 1.0in 1.5in 2.1in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 6.0in 6.5in 7.0in 7.5in 8.0in 8.5in 9.0in 9.5in 10.0in 10.5in 11.0in 11.5in 12.0in 12.5in 13.0in" class="a"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Three to five years of experience administrative-level and clerical function.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="MARGIN: 0in 0in 10pt 0.5in" class="ListParagraph"><span style="LINE-HEIGHT: 115%; mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Calibri">&nbsp;</font></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3" class="MsoBodyText"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3"><span style="mso-bidi-font-size: 12.0pt">Two (2) or more years experience in a mortgage lending or affiliated work environment. &nbsp;</span><b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="MARGIN: 0in 0in 10pt 0.5in" class="ListParagraph"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Calibri">&nbsp;</font></o:p></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><font size="3"><font face="Times New Roman"><span style="mso-spacerun: yes">&nbsp;</span>Travel<o:p></o:p></font></font></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><font size="3" face="Times New Roman">None</font></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><font size="3"><font face="Times New Roman">Compensation<o:p></o:p></font></font></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><font size="3" face="Times New Roman">We offer a competitive salary and a benefits package.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: 13.5pt" class="MsoNormal"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><font size="3"><font face="Times New Roman">Equal Opportunity Employer<o:p></o:p></font></font></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><font size="3" face="Times New Roman">We are an equal opportunity employer.<span style="mso-spacerun: yes">&nbsp; </span>As a condition of employment, successful job applicants will be required to complete a background investigation.</font></p></div>"
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<h2 style="MARGIN: 0in 0in 0pt"><font size="3" face="Times New Roman">ASSET MANAGEMENT SPECIALISTS</font></h2>
<h3 style="TEXT-ALIGN: center; LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" align="center"><span style="LAYOUT-GRID-MODE: both"><font size="3"><font face="Times New Roman">*****Position Announcement*****<!--?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /--><o:p></o:p></font></font></span></h3>
<h3 style="TEXT-ALIGN: center; LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" align="center"><span style="LAYOUT-GRID-MODE: both"><font size="3"><font face="Times New Roman">HUD Closing Department—Support Clerk<o:p></o:p></font></font></span></h3>
<h3 style="TEXT-ALIGN: center; LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" align="center"><!--?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /--><st1:place w:st="on"><font size="3"><font face="Times New Roman"><st1:city w:st="on">Bristol</st1:city>, <st1:state w:st="on">Pennsylvania</st1:state></font></font></st1:place></h3>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">HUD Closing Department—Support Clerk (Temporary, long-term assignment)<o:p></o:p></font></font></span></b></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></b></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">This position supports the HUD Closing Department staff by performing specific and general clerical tasks to meet this growing department’s fast-paced and critical timelines.<span style="mso-spacerun: yes">&nbsp; </span>This individual’s work is assigned by the department manager to support different levels of work within the department.<span style="mso-spacerun: yes">&nbsp; </span><span style="mso-spacerun: yes">&nbsp;</span><o:p></o:p></font></font></span></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: auto auto auto 0.5in; mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpLast"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">Tasks may include:<i style="mso-bidi-font-style: normal"><span style="COLOR: #7f7f7f"><o:p></o:p></span></i></font></font></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpFirst"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Open and sort daily mail.<span style="mso-spacerun: yes">&nbsp; </span>Separate legal mail that is not for HOA properties.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Scan invoices into <st1:place w:st="on">EMS</st1:place>.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; COLOR: black; FONT-SIZE: 12pt">Input data into the appropriate software applications. Ensure accuracy of data.</span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt"><o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Reviews projected closing reports and organize by closing date to assist the department in prioritizing work.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Create files for paper closing reports.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Select and sort information from a database to appropriately escalate work for properties ready to close.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Prepare and audit weekly reports from the HUD database to identify missing HOA notification letters.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Produce a report to track future recurring due dates to prepare HOA notification letters.<span style="mso-spacerun: yes">&nbsp; </span><o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 10pt 1.5in; mso-add-space: auto; mso-list: l1 level1 lfo2; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpLast"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Work with research and pre-closing staff to resolve problems.<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -1.0in .25in" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<h5 style="MARGIN: 0in 0in 0pt"><em><font size="3" face="Times New Roman">Additional Responsibilities</font></em></h5>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 10pt 0.25in; mso-add-space: auto; mso-list: l0 level1 lfo1; tab-stops: list .25in; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraph"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Contribute to and participate in tasks and special work as assigned by HUD Closing Department Manager. <o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l0 level1 lfo1; tab-stops: -1.0in list .25in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">When needed, work closely with other staff to enhance work flow, establish back-up systems and cross-training to assure smooth office operations during peak periods.<b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -1.0in" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -.75in -.5in 0in .25in" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><font face="Times New Roman"><font size="3">Requirements<o:p></o:p></font></font></b></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l3 level1 lfo4; tab-stops: .5in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Comfortable with verbal or written communication to convey policies and procedures.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l3 level1 lfo4; tab-stops: -.75in -.5in 0in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Demonstrated organizational skills; able to manage a fast-paced daily workload, to meet critical timelines without prompting. Able to work independently and autonomously.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="MARGIN: 0in 0in 10pt 0.5in" class="ListParagraph"><o:p><font size="3" face="Calibri">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l3 level1 lfo4; tab-stops: -.75in -.5in 0in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Plan each day for optimum productivity with minimal supervision.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3; tab-stops: .5in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Keen attention to detail and an insistence on accuracy.<span style="mso-spacerun: yes">&nbsp; </span><b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3; tab-stops: -.75in -.5in 0in .25in" class="a"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Demonstrated experience with information technology specifically, Microsoft Office Suite.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: 0in; MARGIN: 0in 0in 0pt; tab-stops: -.75in -.5in 0in .25in" class="a"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-pagination: widow-orphan; mso-list: l2 level1 lfo3" class="MsoNormal"><span style="LAYOUT-GRID-MODE: both; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="LAYOUT-GRID-MODE: both; mso-bidi-font-size: 12.0pt"><font face="Times New Roman"><font size="3">Experience with HUD P260, Yardi, and <st1:place w:st="on">EMS</st1:place> systems is preferred.<o:p></o:p></font></font></span></p>
<p style="MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" class="MsoNormal"><span style="LAYOUT-GRID-MODE: both; mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3; tab-stops: .5in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Able to work in teams and cooperate with others to ensure deadlines are met.</font></p>
<p style="MARGIN: 0in 0in 10pt 0.5in" class="ListParagraph"><o:p><font size="3" face="Calibri">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3; tab-stops: -.75in -.5in -.4in 0in .25in .5in 1.0in 1.5in 2.1in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 6.0in 6.5in 7.0in 7.5in 8.0in 8.5in 9.0in 9.5in 10.0in 10.5in 11.0in 11.5in 12.0in 12.5in 13.0in" class="a"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Able to learn quickly.<span style="mso-spacerun: yes">&nbsp; </span><span style="mso-bidi-font-size: 12.0pt"><o:p></o:p></span></font></font></p>
<p style="MARGIN: 0in 0in 10pt 0.5in" class="ListParagraph"><span style="LINE-HEIGHT: 115%; mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Calibri">&nbsp;</font></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3; tab-stops: -.75in -.5in -.4in 0in .25in .5in 1.0in 1.5in 2.1in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 6.0in 6.5in 7.0in 7.5in 8.0in 8.5in 9.0in 9.5in 10.0in 10.5in 11.0in 11.5in 12.0in 12.5in 13.0in" class="a"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Three to five years of experience administrative-level and clerical function.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="MARGIN: 0in 0in 10pt 0.5in" class="ListParagraph"><span style="LINE-HEIGHT: 115%; mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Calibri">&nbsp;</font></o:p></span></p>
<p style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l2 level1 lfo3" class="MsoBodyText"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3"><span style="mso-bidi-font-size: 12.0pt">Two (2) or more years experience in a mortgage lending or affiliated work environment. &nbsp;</span><b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="MARGIN: 0in 0in 10pt 0.5in" class="ListParagraph"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Calibri">&nbsp;</font></o:p></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><font size="3"><font face="Times New Roman"><span style="mso-spacerun: yes">&nbsp;</span>Travel<o:p></o:p></font></font></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><font size="3" face="Times New Roman">None</font></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><font size="3"><font face="Times New Roman">Compensation<o:p></o:p></font></font></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><font size="3" face="Times New Roman">We offer a competitive salary and a benefits package.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: 13.5pt" class="MsoNormal"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><font size="3"><font face="Times New Roman">Equal Opportunity Employer<o:p></o:p></font></font></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><font size="3" face="Times New Roman">We are an equal opportunity employer.<span style="mso-spacerun: yes">&nbsp; </span>As a condition of employment, successful job applicants will be required to complete a background investigation.</font></p></div>"
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<h2 style="MARGIN: 0in 0in 0pt"><font size="3" face="Times New Roman">ASSET MANAGEMENT SPECIALISTS</font></h2>
<h3 style="TEXT-ALIGN: center; LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" align="center"><span style="LAYOUT-GRID-MODE: both"><font size="3"><font face="Times New Roman">*****Position Announcement*****<!--?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /--><o:p></o:p></font></font></span></h3>
<h3 style="TEXT-ALIGN: center; LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" align="center"><span style="LAYOUT-GRID-MODE: both"><font size="3"><font face="Times New Roman">Vendor Quality Assurance Department—Vendor Quality Agent<o:p></o:p></font></font></span></h3>
<h3 style="TEXT-ALIGN: center; LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" align="center"><!--?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /--><st1:place w:st="on"><font size="3"><font face="Times New Roman"><st1:city w:st="on">Bristol</st1:city>, <st1:state w:st="on">Pennsylvania</st1:state></font></font></st1:place></h3>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">Vendor Quality Assurance Department—Vendor Quality Agent<o:p></o:p></font></font></span></b></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></b></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">This position reviews digital documentation to verify proof of work prior to payment of services to contractors.<span style="mso-spacerun: yes">&nbsp; </span>Process includes photo review for quality and timeliness of work.<span style="mso-spacerun: yes">&nbsp; </span>This individual’s decisions are critical to balancing payments with service performance. Makes payment decision in conformance with client and organizational policies.<o:p></o:p></font></font></span></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: auto auto auto 0.5in; mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpLast"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">Tasks may include:<i style="mso-bidi-font-style: normal"><span style="COLOR: #7f7f7f"><o:p></o:p></span></i></font></font></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l2 level1 lfo5; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpFirst"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Reviews and approves digital pictures of all assigned work to ensure contractors have performed the work on time and in accordance with AMS’s clients’ scope of work.<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l2 level1 lfo5; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Daily monitor completed work orders and routine services by reviewing pictures to prove the work was completed as assigned and on –time.<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l2 level1 lfo5; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Work with state reps in other departments to resolve problems with contractor’s work.<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l2 level1 lfo5; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Call contractors to address faulty documentation and use this as a teaching opportunity to improve the contractor’s quality of work and quality of digital documentation.<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l2 level1 lfo5; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Provide direct guidance to contractors to improve quality of documentation by demonstrating uploads via ghosting software.<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l2 level1 lfo5; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Share policies and materials published by Vendor Management to contractors to clarify policies, to improve the contractors’ performance and documentation.<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 10pt 1.5in; mso-add-space: auto; mso-list: l2 level1 lfo5; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpLast"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt"><span style="mso-spacerun: yes">&nbsp;</span>Notify Vendor Management of contractors failing AMS policy and procedures<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -1.0in .25in" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<h5 style="MARGIN: 0in 0in 0pt"><em><font size="3" face="Times New Roman">Additional Responsibilities</font></em></h5>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l1 level1 lfo1; tab-stops: -1.0in list .25in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Contribute to and participate in tasks and special projects as assigned by Vendor Quality Assurance Manager.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l1 level1 lfo1; tab-stops: -1.0in list .25in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">When needed, work closely with other staff to enhance work flow, establish back-up systems and cross-training to assure smooth office operations during peak periods.<b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -1.0in" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -.75in -.5in 0in .25in" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><font face="Times New Roman"><font size="3">Requirements<o:p></o:p></font></font></b></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l4 level1 lfo4; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Ability to sit for several hours and work independently to review digital documentation on a computer.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l4 level1 lfo4; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Comfortable with verbal or written communication to contractors to convey policies and procedures.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l4 level1 lfo4; tab-stops: -.75in -.5in 0in .25in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Demonstrated organizational skills; able to manage daily workload, to meet critical timelines without prompting. Able to work independently and autonomously;</font></p>
<p style="MARGIN: 0in 0in 10pt 0.5in" class="ListParagraph"><o:p><font size="3" face="Calibri">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l4 level1 lfo4; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Excellent customer service orientation.<span style="mso-spacerun: yes">&nbsp; </span>Able to communicate with diverse audiences and quickly establish credibility and maintain ongoing relationships.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l3 level1 lfo3; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Demonstrated experience communicating in a compelling way in order to enforce policies to satisfy clients’ scope of work.<b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l3 level1 lfo3; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Proactive, independent problem solving ability, making decisions after reviewing various courses of action. Solution oriented.<b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l3 level1 lfo3; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Keen attention to detail and an insistence on accuracy.<span style="mso-spacerun: yes">&nbsp; </span><b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: 0in; MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo2; tab-stops: -.75in -.5in 0in .25in" class="a"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Demonstrated experience with information technology specifically, Microsoft Office Suite.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: 0in; MARGIN: 0in 0in 0pt; tab-stops: -.75in -.5in 0in .25in" class="a"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt 0.25in; mso-list: l0 level1 lfo2; tab-stops: -.75in -.5in -.4in 0in .25in .5in 1.0in 1.5in 2.1in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 6.0in 6.5in 7.0in 7.5in 8.0in 8.5in 9.0in 9.5in 10.0in 10.5in 11.0in 11.5in 12.0in 12.5in 13.0in" class="a"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3"><font face="Times New Roman">Three to five years of experience administrative-level function.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><font size="3"><font face="Times New Roman">Travel<o:p></o:p></font></font></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><font size="3" face="Times New Roman">None</font></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><font size="3"><font face="Times New Roman">Compensation<o:p></o:p></font></font></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><font size="3" face="Times New Roman">We offer a competitive salary and a benefits package.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: 13.5pt" class="MsoNormal"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><font size="3"><font face="Times New Roman">Equal Opportunity Employer<o:p></o:p></font></font></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><font size="3" face="Times New Roman">We are an equal opportunity employer.<span style="mso-spacerun: yes">&nbsp; </span>As a condition of employment, successful job applicants will be required to complete a background investigation.</font></p></div>"
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<h2 style="MARGIN: 0in 0in 0pt"><font size="3" face="Times New Roman">ASSET MANAGEMENT SPECIALISTS</font></h2>
<h3 style="TEXT-ALIGN: center; LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" align="center"><span style="LAYOUT-GRID-MODE: both"><font size="3"><font face="Times New Roman">*****Position Announcement*****<!--?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /--><o:p></o:p></font></font></span></h3>
<h3 style="TEXT-ALIGN: center; LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" align="center"><span style="LAYOUT-GRID-MODE: both"><font size="3"><font face="Times New Roman">Vendor Quality Assurance Department—Vendor Quality Agent<o:p></o:p></font></font></span></h3>
<h3 style="TEXT-ALIGN: center; LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt; mso-pagination: widow-orphan" align="center"><!--?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /--><st1:place w:st="on"><font size="3"><font face="Times New Roman"><st1:city w:st="on">Bristol</st1:city>, <st1:state w:st="on">Pennsylvania</st1:state></font></font></st1:place></h3>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">Vendor Quality Assurance Department—Vendor Quality Agent<o:p></o:p></font></font></span></b></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><b style="mso-bidi-font-weight: normal"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></b></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">This position reviews digital documentation to verify proof of work prior to payment of services to contractors.<span style="mso-spacerun: yes">&nbsp; </span>Process includes photo review for quality and timeliness of work.<span style="mso-spacerun: yes">&nbsp; </span>This individual’s decisions are critical to balancing payments with service performance. Makes payment decision in conformance with client and organizational policies.<o:p></o:p></font></font></span></p>
<p style="mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpMiddle"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: auto auto auto 0.5in; mso-add-space: auto; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="MsoNormalCxSpLast"><span style="mso-bidi-font-size: 12.0pt"><font size="3"><font face="Times New Roman">Tasks may include:<i style="mso-bidi-font-style: normal"><span style="COLOR: #7f7f7f"><o:p></o:p></span></i></font></font></span></p>
<p style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l2 level1 lfo5; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpFirst"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Reviews and approves digital pictures of all assigned work to ensure contractors have performed the work on time and in accordance with AMS’s clients’ scope of work.<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l2 level1 lfo5; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Daily monitor completed work orders and routine services by reviewing pictures to prove the work was completed as assigned and on –time.<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l2 level1 lfo5; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Work with state reps in other departments to resolve problems with contractor’s work.<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l2 level1 lfo5; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Call contractors to address faulty documentation and use this as a teaching opportunity to improve the contractor’s quality of work and quality of digital documentation.<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l2 level1 lfo5; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Provide direct guidance to contractors to improve quality of documentation by demonstrating uploads via ghosting software.<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 1.5in; mso-add-space: auto; mso-list: l2 level1 lfo5; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpMiddle"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt">Share policies and materials published by Vendor Management to contractors to clarify policies, to improve the contractors’ performance and documentation.<o:p></o:p></span></p>
<p style="LINE-HEIGHT: normal; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 10pt 1.5in; mso-add-space: auto; mso-list: l2 level1 lfo5; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class="ListParagraphCxSpLast"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 12pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 12pt"><span style="mso-spacerun: yes">&nbsp;</span>Notify Vendor Management of contractors failing AMS policy and procedures<o:p></o:p></span></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -1.0in .25in" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<h5 style="MARGIN: 0in 0in 0pt"><em><font size="3" face="Times New Roman">Additional Responsibilities</font></em></h5>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l1 level1 lfo1; tab-stops: -1.0in list .25in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Contribute to and participate in tasks and special projects as assigned by Vendor Quality Assurance Manager.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l1 level1 lfo1; tab-stops: -1.0in list .25in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">When needed, work closely with other staff to enhance work flow, establish back-up systems and cross-training to assure smooth office operations during peak periods.<b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -1.0in" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: -.75in -.5in 0in .25in" class="MsoNormal"><b style="mso-bidi-font-weight: normal"><font face="Times New Roman"><font size="3">Requirements<o:p></o:p></font></font></b></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l4 level1 lfo4; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Ability to sit for several hours and work independently to review digital documentation on a computer.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l4 level1 lfo4; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Comfortable with verbal or written communication to contractors to convey policies and procedures.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l4 level1 lfo4; tab-stops: -.75in -.5in 0in .25in" class="MsoNormal"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3" face="Times New Roman">Demonstrated organizational skills; able to manage daily workload, to meet critical timelines without prompting. Able to work independently and autonomously;</font></p>
<p style="MARGIN: 0in 0in 10pt 0.5in" class="ListParagraph"><o:p><font size="3" face="Calibri">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l4 level1 lfo4; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Excellent customer service orientation.<span style="mso-spacerun: yes">&nbsp; </span>Able to communicate with diverse audiences and quickly establish credibility and maintain ongoing relationships.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l3 level1 lfo3; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Demonstrated experience communicating in a compelling way in order to enforce policies to satisfy clients’ scope of work.<b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l3 level1 lfo3; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Proactive, independent problem solving ability, making decisions after reviewing various courses of action. Solution oriented.<b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.25in; mso-list: l3 level1 lfo3; tab-stops: list .25in" class="MsoHeader"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Keen attention to detail and an insistence on accuracy.<span style="mso-spacerun: yes">&nbsp; </span><b style="mso-bidi-font-weight: normal"><o:p></o:p></b></font></font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: .5in" class="MsoHeader"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: 0in; MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo2; tab-stops: -.75in -.5in 0in .25in" class="a"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Times New Roman"><font size="3">Demonstrated experience with information technology specifically, Microsoft Office Suite.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="TEXT-ALIGN: justify; TEXT-INDENT: 0in; MARGIN: 0in 0in 0pt; tab-stops: -.75in -.5in 0in .25in" class="a"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt 0.25in; mso-list: l0 level1 lfo2; tab-stops: -.75in -.5in -.4in 0in .25in .5in 1.0in 1.5in 2.1in 2.5in 3.0in 3.5in 4.0in 4.5in 5.0in 5.5in 6.0in 6.5in 7.0in 7.5in 8.0in 8.5in 9.0in 9.5in 10.0in 10.5in 11.0in 11.5in 12.0in 12.5in 13.0in" class="a"><span style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore"><font size="3">·</font><span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font size="3"><font face="Times New Roman">Three to five years of experience administrative-level function.<span style="mso-spacerun: yes">&nbsp; </span></font></font></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><font size="3"><font face="Times New Roman">Travel<o:p></o:p></font></font></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><font size="3" face="Times New Roman">None</font></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><font size="3"><font face="Times New Roman">Compensation<o:p></o:p></font></font></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><font size="3" face="Times New Roman">We offer a competitive salary and a benefits package.</font></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt" class="MsoNormal"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></p>
<p style="TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt; tab-stops: 13.5pt" class="MsoNormal"><span style="mso-bidi-font-size: 12.0pt"><o:p><font size="3" face="Times New Roman">&nbsp;</font></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><b style="mso-bidi-font-weight: normal"><font size="3"><font face="Times New Roman">Equal Opportunity Employer<o:p></o:p></font></font></b></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoBodyText"><font size="3" face="Times New Roman">We are an equal opportunity employer.<span style="mso-spacerun: yes">&nbsp; </span>As a condition of employment, successful job applicants will be required to complete a background investigation.</font></p></div>"
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