Skip to content

Instantly share code, notes, and snippets.

@LMG23
Created January 16, 2023 20:20
Show Gist options
  • Star 0 You must be signed in to star a gist
  • Fork 0 You must be signed in to fork a gist
  • Save LMG23/4c8d2bb6a0d3c79765ff9fff6a7a2083 to your computer and use it in GitHub Desktop.
Save LMG23/4c8d2bb6a0d3c79765ff9fff6a7a2083 to your computer and use it in GitHub Desktop.
findOrCreate.saveToTranscript
liveagent.findOrCreate('Case')
.map('Subject', 'Case Subject', false, false, true)
.map('Status', 'Case Status', false, false, true)
.saveToTranscript('CaseId').showOnCreate();
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment