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First lockdown came just after I moved into a new flat and a lot of the stuff in the boxes required 
refrigeration and or were days from going off, a lot of the time the perishables I got were already going bad in the boxes 
and also I am lactose intolerant and they kept sending litres of milk about to go off.

at the time I didn't have a fridge, microwave or an oven so I couldn't use a lot of the stuff and ended up giving away
the usable stuff to a local friend. I told the council of the issue and they once went out and bought me some stuff from
local shops but that was it, I told them I wanted a change to the food boxes and they said they would deal with it but
nothing came of it leading to a lot of it just going straight in the bin.

They (council) offered but then didn't follow through with helping me get a supermarket delivery slot so I spent a lot
of time over all the lockdowns and shielding relying on a local friend to do shopping for me. 
This last year has been complete hell, and honestly, the boxes were nearly useless, 
I'm upset they got paid to deliver stuff which otherwise wouldn't have gone straight in the bin,
but with extra steps to deliver it to my door before getting binned.