Walmart gives up on my order

walmart_chat.txt

[WALMART] Hi, my name is -----. I will be assisting you today
5/28/2022, 4:41:35 PM

[WALMART] Hello! Welcome to Walmart Canada. Hope you’re doing well.
5/28/2022, 4:41:40 PM

[ME] Hi my order yesterday was not delivered. An agent yesterday told me to contact support today to deal with its pending status.
5/28/2022, 4:42:03 PM

[WALMART] I sincerely apologize for the inconvenience caused you. Certainly, this is not what we want our customers to experience. 
Please don’t worry, I’ll help you in resolving this issue. Are you talking about this order number ----------?
5/28/2022, 4:42:50 PM

[ME] Yes.
5/28/2022, 4:43:05 PM

[WALMART] Thank you for the verification and Samuel as I can check the order delivery date is for today and I would request you 
to wait till the end of the day in case you do not get the order today, so please contact us back and we will do the needful for you.
5/28/2022, 4:43:12 PM

[ME] So the order was rescheduled?
5/28/2022, 4:43:30 PM

[ME] I didn't input anything today.
5/28/2022, 4:43:36 PM

[WALMART] I would request you to please wait till day end If in case you are not getting the order 
please contact us after the delivery date and we will help you accordingly.
5/28/2022, 4:44:09 PM

[ME] The order delivery date is for yesterday.
5/28/2022, 4:44:19 PM

[WALMART] I apologize for the inconvenience and from my end, I am issuing a refund to you for this and you will get 
the confirmation email as well. The amount will be credited back to your payment method within 3-5 business days as 
well and also you will be getting the details over your registered mail as well. Total Refund : $92.56.
5/28/2022, 4:45:13 PM

[ME] I am beyond confused.
5/28/2022, 4:45:31 PM

[ME] So the order is cancelled now?
5/28/2022, 4:45:43 PM

[WALMART] As you are unable to wait till day end I have refunded for the full order please place a new order again for the same.
5/28/2022, 4:46:04 PM

[ME] Okay bye.
5/28/2022, 4:46:22 PM

[WALMART] Are there any other questions I can help you with today?
5/28/2022, 4:46:25 PM