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How to fix the AMAG Installation on MacOS Catalina

I Purchased this mini keyboard to extend my editor with combinations of keys that I will never remember. Sadly installing the App was problematic as it does not work right away.

  1. The App is written in Adobe air (!). Download and install their library
  2. Install and run this command to overcome Catalina problems (Steve we miss you) (from this thread)[https://community.adobe.com/t5/air/adobe-air-error-message-macosx-catalina/td-p/10683302?page=1]:
sudo xattr -r -d com.apple.quarantine /Library/Frameworks/Adobe\ AIR.framework
  1. Downloaded the online software from Koolertron as of today (2020 June 20) is this link
  1. Unzip it
  2. Delete the Air.framework inside amag.app/Contents/Frameworks/Adobe\ AIR.framework
  3. Copy the Air.framework from inside the /Library/Frameworks
  4. Enable execution flags:
  • chmod u+x /Applications/amag.app/Contents/Resources/bin/gbmgr
  • chmod u+x /Applications/amag.app/Contents/MacOS/Bootmapper This is because the authors zipped the contents but did not preserve the permissions
  1. Run it
  2. Check if the keys highlight when you press them after you select Key Action Tracking (the orange button)
  3. Watch https://www.youtube.com/watch?v=cknF8YnK-2U and
  4. Enjoy

Tips appreciated!

Buy Me A Coffee

@benster99
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Did you figure out how to get this going in Monterey? I tried following your instructions but I need a little more instruction.
I got stuck at "download and install their library". Link didn't seem to work. If you could get me past installing the framework, I'm sure there could be some coffee in your future from me!
possible?
thanks!

@stonyc
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stonyc commented Dec 13, 2021

You could try the runtime link here: https://airsdk.harman.com/

EDIT: archived versions of Adobe AIR can be found here: https://helpx.adobe.com/air/kb/archived-air-sdk-version.html

@stonyc
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stonyc commented Dec 13, 2021

Going to add a separate comment to verify that I got the amag app working on Monterey (v12.0.01).

  1. Download the Adobe AIR runtime from: https://mac.softpedia.com/get/HTML-Tools/Adobe-AIR.shtml

The Harman runtime is v33 and would not work... I kept getting a 'version is not supported' (can't remember exact error message) after following the above steps.

The Adobe page contains links to the SDK and compiler. The runtime (linked above) is what is needed, and it seems like the highest acceptable version is v32.

  1. After following the above steps, try running the amag app. You should get an error message that the amag is 'not verified'. DO NOT DELETE the app, instead...

  2. Enter the following command to add the amag app to the OS X quarantine registry:

sudo xattr -dr com.apple.quarantine /Applications/amag.app

  1. Try running the amag app, it should now open.

Good luck!

EDIT: screenshot

@kurttr
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kurttr commented May 18, 2022

I got the application running on Monterey 12.3.1. But when I click "connect" it just displays "downloading" and does not progress beyond that point. I have no trouble using the keyboard on Mac after programming it on PC. I just can't connect to program from Mac

@Handsomfreddy
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I got the application running on Monterey 12.3.1. But when I click "connect" it just displays "downloading" and does not progress beyond that point. I have no trouble using the keyboard on Mac after programming it on PC. I just can't connect to program from Mac

I am having the same issue as kurttr - stuck on "downloading" in Monterey 12.4 - any ideas? much appreciated.

@amtrxangel
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I got the application running on Monterey 12.3.1. But when I click "connect" it just displays "downloading" and does not progress beyond that point. I have no trouble using the keyboard on Mac after programming it on PC. I just can't connect to program from Mac

I am having the same issue as kurttr - stuck on "downloading" in Monterey 12.4 - any ideas? much appreciated.

I also have the same issue. When I click "connect" It just stays on "downloading..." I would love to have a solution to this as much as the others. I have a Monterey 12.4

@Handsomfreddy
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I got the application running on Monterey 12.3.1. But when I click "connect" it just displays "downloading" and does not progress beyond that point. I have no trouble using the keyboard on Mac after programming it on PC. I just can't connect to program from Mac

Any update on this?

@slowpokezzz
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Now that Adobe does not officially support Adobe AIR, do you need help locating the file?
Use HomeBrew (in Terminal)
brew install --cask adobe-air

@adamwong246
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adamwong246 commented Feb 19, 2023

This is a ridiculous amount of work for a keyboard which should be plug-and-play! I think I will return mine.

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