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[0FBC:07C8][2016-08-04T11:43:00]i001: Burn v3.10.2.2516, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\Pablo\AppData\Local\Temp\{927AC074-995D-480D-BAEE-C10153FC41DB}\.cr\keybase_setup_386.exe
[0FBC:07C8][2016-08-04T11:43:00]i000: Initializing string variable 'DokanProduct64' to value '{65A3A964-3DC3-0100-0000-160621082245}'
[0FBC:07C8][2016-08-04T11:43:00]i000: Initializing string variable 'DokanProduct86' to value '{65A3A986-3DC3-0100-0000-160621082245}'
[0FBC:07C8][2016-08-04T11:43:00]i009: Command Line: '-burn.clean.room=C:\Users\Pablo\Downloads\keybase_setup_386.exe'
[0FBC:07C8][2016-08-04T11:43:00]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Pablo\Downloads\keybase_setup_386.exe'
[0FBC:07C8][2016-08-04T11:43:00]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Pablo\Downloads\'
[0FBC:07C8][2016-08-04T11:43:00]i000: Setting string variable 'LOGPATH_PROP' to value 'C:\Users\Pablo\AppData\Local\Temp\Keybase_20160804114300.log'
[0FBC:07C8][2016-08-04T11:43:00]i000: Setting string variable 'WixBundleName' to value 'Keybase'
[0FBC:07C8][2016-08-04T11:43:00]i000: Setting string variable 'WixBundleManufacturer' to value 'Keybase, Inc.'
[0FBC:19E8][2016-08-04T11:43:00]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[0FBC:19E8][2016-08-04T11:43:00]i000: Setting version variable 'WixBundleFileVersion' to value '1.0.16.79'
[0FBC:07C8][2016-08-04T11:43:00]i100: Detect begin, 3 packages
[0FBC:07C8][2016-08-04T11:43:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{65A3A986-3DC3-0100-0000-160621082245}'
[0FBC:07C8][2016-08-04T11:43:00]i052: Condition 'NOT DokanUninstallString' evaluates to true.
[0FBC:07C8][2016-08-04T11:43:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{65A3A986-3DC3-0100-0000-160621082245}'
[0FBC:07C8][2016-08-04T11:43:00]i052: Condition 'NOT DokanUninstallString' evaluates to true.
[0FBC:07C8][2016-08-04T11:43:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{65A3A964-3DC3-0100-0000-160621082245}'
[0FBC:07C8][2016-08-04T11:43:00]i052: Condition 'NOT DokanUninstallString' evaluates to true.
[0FBC:07C8][2016-08-04T11:43:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{65A3A964-3DC3-0100-0000-160621082245}'
[0FBC:07C8][2016-08-04T11:43:00]i000: Registry key not found. Key = 'Software\Microsoft\Windows\CurrentVersion\Uninstall\{70E747DE-4E09-44B0-ACAD-784AA9D79C02}_is1'
[0FBC:07C8][2016-08-04T11:43:00]i000: Setting numeric variable 'InnoCLIInstalled' to value 0
[0FBC:07C8][2016-08-04T11:43:00]i000: Registry key not found. Key = 'Software\Microsoft\Windows\CurrentVersion\Uninstall\{70E747DE-4E09-44B0-ACAD-784AA9D79C02}_is1'
[0FBC:07C8][2016-08-04T11:43:00]i000: Setting numeric variable 'InnoCLIInstalled64' to value 0
[0FBC:07C8][2016-08-04T11:43:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{357F272E-BE0E-409F-8E39-0BB9827F5716}_is1'
[0FBC:07C8][2016-08-04T11:43:00]i052: Condition 'NOT InnoUninstallString' evaluates to true.
[0FBC:07C8][2016-08-04T11:43:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{357F272E-BE0E-409F-8E39-0BB9827F5716}_is1'
[0FBC:07C8][2016-08-04T11:43:00]i052: Condition 'NOT InnoUninstallString' evaluates to true.
[0FBC:07C8][2016-08-04T11:43:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{DEB2E54C-C39F-4DC8-93A7-ABE0AB91DDCA}_is1'
[0FBC:07C8][2016-08-04T11:43:00]i052: Condition 'NOT InnoUninstallString' evaluates to true.
[0FBC:07C8][2016-08-04T11:43:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{DEB2E54C-C39F-4DC8-93A7-ABE0AB91DDCA}_is1'
[0FBC:07C8][2016-08-04T11:43:00]i052: Condition 'NOT InnoUninstallString' evaluates to true.
[0FBC:07C8][2016-08-04T11:43:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1B2672D9-2BAD-4C11-BA53-A75AF6FD7789}_is1'
[0FBC:07C8][2016-08-04T11:43:00]i052: Condition 'NOT InnoUninstallString' evaluates to true.
[0FBC:07C8][2016-08-04T11:43:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1B2672D9-2BAD-4C11-BA53-A75AF6FD7789}_is1'
[0FBC:07C8][2016-08-04T11:43:00]i000: Registry key not found. Key = 'SOFTWARE\Keybase'
[0FBC:07C8][2016-08-04T11:43:00]i052: Condition 'NOT TargetDokanUninstallKey' evaluates to true.
[0FBC:07C8][2016-08-04T11:43:00]i000: Registry key not found. Key = 'SOFTWARE\Keybase'
[0FBC:07C8][2016-08-04T11:43:00]i000: Setting version variable 'WINTRUSTVERSION' to value '6.1.7601.18839'
[0FBC:07C8][2016-08-04T11:43:00]i052: Condition 'NOT InnoUninstallString' evaluates to true.
[0FBC:07C8][2016-08-04T11:43:00]i052: Condition 'DokanUninstallString and NOT (WixBundleAction=3 AND ( TargetDokanUninstallKey <> DokanProduct64 AND TargetDokanUninstallKey <> DokanProduct86 ))' evaluates to false.
[0FBC:07C8][2016-08-04T11:43:00]i101: Detected package: runquiet.exe, state: Present, cached: None
[0FBC:07C8][2016-08-04T11:43:00]i101: Detected package: DokanSetup_redist.exe, state: Absent, cached: None
[0FBC:07C8][2016-08-04T11:43:00]i101: Detected package: KeybasePrograms, state: Absent, cached: None
[0FBC:07C8][2016-08-04T11:43:00]i052: Condition 'Installed OR VersionNT > v6.1 OR (VersionNT = v6.1 AND WINTRUSTVERSION >= v6.1.7601.18741)' evaluates to true.
[0FBC:07C8][2016-08-04T11:43:00]i052: Condition 'NOT InnoCLIInstalled AND NOT InnoCLIInstalled64' evaluates to true.
[0FBC:07C8][2016-08-04T11:43:00]i199: Detect complete, result: 0x0
[0FBC:07C8][2016-08-04T11:43:04]i200: Plan begin, 3 packages, action: Install
[0FBC:07C8][2016-08-04T11:43:04]w321: Skipping dependency registration on package with no dependency providers: runquiet.exe
[0FBC:07C8][2016-08-04T11:43:04]w321: Skipping dependency registration on package with no dependency providers: DokanSetup_redist.exe
[0FBC:07C8][2016-08-04T11:43:04]i000: Setting string variable 'WixBundleLog_DokanSetup_redist.exe' to value 'C:\Users\Pablo\AppData\Local\Temp\Keybase_20160804114300_000_DokanSetup_redist.exe.log'
[0FBC:07C8][2016-08-04T11:43:04]i000: Setting string variable 'WixBundleRollbackLog_KeybasePrograms' to value 'C:\Users\Pablo\AppData\Local\Temp\Keybase_20160804114300_001_KeybasePrograms_rollback.log'
[0FBC:07C8][2016-08-04T11:43:04]i000: Setting string variable 'WixBundleLog_KeybasePrograms' to value 'C:\Users\Pablo\AppData\Local\Temp\Keybase_20160804114300_001_KeybasePrograms.log'
[0FBC:07C8][2016-08-04T11:43:04]i201: Planned package: runquiet.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0FBC:07C8][2016-08-04T11:43:04]i201: Planned package: DokanSetup_redist.exe, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[0FBC:07C8][2016-08-04T11:43:04]i201: Planned package: KeybasePrograms, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0FBC:07C8][2016-08-04T11:43:04]i299: Plan complete, result: 0x0
[0FBC:07C8][2016-08-04T11:43:04]i300: Apply begin
[0FBC:07C8][2016-08-04T11:43:04]i010: Launching elevated engine process.
[0FBC:07C8][2016-08-04T11:43:06]i011: Launched elevated engine process.
[0FBC:07C8][2016-08-04T11:43:06]i012: Connected to elevated engine.
[11CC:1BA8][2016-08-04T11:43:06]i358: Pausing automatic updates.
[11CC:1BA8][2016-08-04T11:43:06]i359: Paused automatic updates.
[11CC:1BA8][2016-08-04T11:43:06]i360: Creating a system restore point.
[11CC:1BA8][2016-08-04T11:43:06]w363: Could not create system restore point, error: 0x80070422. Continuing...
[0FBC:07C8][2016-08-04T11:43:06]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{445406b3-3d58-4ff0-8c26-ad704a1b95ac}, options: 0x7, disable resume: No
[0FBC:07C8][2016-08-04T11:43:06]i000: Caching bundle from: 'C:\Users\Pablo\AppData\Local\Temp\{53CE52F9-384A-48BB-8FB7-DD50282B8766}\.be\Keybase_1.0.16-20160713110422+a1c00b3.386.exe' to: 'C:\Users\Pablo\AppData\Local\Package Cache\{445406b3-3d58-4ff0-8c26-ad704a1b95ac}\Keybase_1.0.16-20160713110422+a1c00b3.386.exe'
[0FBC:07C8][2016-08-04T11:43:06]i320: Registering bundle dependency provider: {445406b3-3d58-4ff0-8c26-ad704a1b95ac}, version: 1.0.16.79
[0FBC:07C8][2016-08-04T11:43:06]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{445406b3-3d58-4ff0-8c26-ad704a1b95ac}, resume: Active, restart initiated: No, disable resume: No
[0FBC:1890][2016-08-04T11:43:06]i336: Acquiring container: WixAttachedContainer, copy from: C:\Users\Pablo\Downloads\keybase_setup_386.exe
[0FBC:1890][2016-08-04T11:43:06]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\Pablo\Downloads\'
[11CC:1564][2016-08-04T11:43:07]i305: Verified acquired payload: DokanSetup_redist.exe at path: C:\ProgramData\Package Cache\.unverified\DokanSetup_redist.exe, moving to: C:\ProgramData\Package Cache\2FC376A125AB31E0BA39FC5C83ED7905A36BF2B9\DokanSetup_redist.exe.
[0FBC:1890][2016-08-04T11:43:07]i305: Verified acquired payload: KeybasePrograms at path: C:\Users\Pablo\AppData\Local\Package Cache\.unverified\KeybasePrograms, moving to: C:\Users\Pablo\AppData\Local\Package Cache\{803E48B3-ECDB-4B7D-9795-63FAD60A2E26}v1.0.16.79\Keybase.msi.
[11CC:1BA8][2016-08-04T11:43:07]i301: Applying execute package: DokanSetup_redist.exe, action: Install, path: C:\ProgramData\Package Cache\2FC376A125AB31E0BA39FC5C83ED7905A36BF2B9\DokanSetup_redist.exe, arguments: '"C:\ProgramData\Package Cache\2FC376A125AB31E0BA39FC5C83ED7905A36BF2B9\DokanSetup_redist.exe" /quiet'
[0FBC:07C8][2016-08-04T11:47:40]i319: Applied execute package: DokanSetup_redist.exe, result: 0x0, restart: None
[0FBC:07C8][2016-08-04T11:47:40]i323: Registering package dependency provider: {803E48B3-ECDB-4B7D-9795-63FAD60A2E26}, version: 1.0.16.79, package: KeybasePrograms
[0FBC:07C8][2016-08-04T11:47:40]i301: Applying execute package: KeybasePrograms, action: Install, path: C:\Users\Pablo\AppData\Local\Package Cache\{803E48B3-ECDB-4B7D-9795-63FAD60A2E26}v1.0.16.79\Keybase.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[0FBC:07C8][2016-08-04T11:47:41]e000: Error 0x80070659: Failed to install MSI package.
[0FBC:07C8][2016-08-04T11:47:41]e000: Error 0x80070659: Failed to configure per-user MSI package.
[0FBC:07C8][2016-08-04T11:47:41]i319: Applied execute package: KeybasePrograms, result: 0x80070659, restart: None
[0FBC:07C8][2016-08-04T11:47:41]e000: Error 0x80070659: Failed to execute MSI package.
[0FBC:07C8][2016-08-04T11:47:41]i318: Skipped rollback of package: KeybasePrograms, action: Uninstall, already: Absent
[0FBC:07C8][2016-08-04T11:47:41]i319: Applied rollback package: KeybasePrograms, result: 0x0, restart: None
[0FBC:07C8][2016-08-04T11:47:41]i329: Removed package dependency provider: {803E48B3-ECDB-4B7D-9795-63FAD60A2E26}, package: KeybasePrograms
[0FBC:07C8][2016-08-04T11:47:41]i351: Removing cached package: KeybasePrograms, from path: C:\Users\Pablo\AppData\Local\Package Cache\{803E48B3-ECDB-4B7D-9795-63FAD60A2E26}v1.0.16.79\
[11CC:1BA8][2016-08-04T11:47:41]i351: Removing cached package: DokanSetup_redist.exe, from path: C:\ProgramData\Package Cache\2FC376A125AB31E0BA39FC5C83ED7905A36BF2B9\
[0FBC:07C8][2016-08-04T11:47:41]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{445406b3-3d58-4ff0-8c26-ad704a1b95ac}, resume: None, restart: None, disable resume: No
[0FBC:07C8][2016-08-04T11:47:41]i330: Removed bundle dependency provider: {445406b3-3d58-4ff0-8c26-ad704a1b95ac}
[0FBC:07C8][2016-08-04T11:47:41]i352: Removing cached bundle: {445406b3-3d58-4ff0-8c26-ad704a1b95ac}, from path: C:\Users\Pablo\AppData\Local\Package Cache\{445406b3-3d58-4ff0-8c26-ad704a1b95ac}\
[0FBC:07C8][2016-08-04T11:47:41]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{445406b3-3d58-4ff0-8c26-ad704a1b95ac}, resume: None, restart initiated: No, disable resume: No
[0FBC:07C8][2016-08-04T11:47:41]i399: Apply complete, result: 0x80070659, restart: None, ba requested restart: No
@zanderz

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@zanderz zanderz commented Aug 10, 2016

Installing as admin is not recommended - keybase programs need to run in the user context.

This top level bundle log is helpful, showing that Keybase programs could not be installed, but the log from that package would tell more about why it failed. Please look in your %temp% directory for a file named similar to Keybase_20160718140622_000_KeybasePrograms.log (yours will be named with a different timestamp) and send that. Thanks for the report.

@cbarnettx

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@cbarnettx cbarnettx commented Jan 15, 2018

having the same issue @zanderz . Win7 Pro
"Setup Failed"

keybase_setup_386.exe
version: 1.0.38.13

github won't let me paste txt file
Keybase_20180115024213.log
Keybase_20180115024213_000_KeybasePrograms.log

Any help would be appreciated.

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