The incident management steps I have in mind when being on-call and getting an alert are:
- Verify the issue
- Triage
- Communicate and scalate if needed
- Mitigate
const sids = { | |
main: 0, | |
compsoc: 1, | |
comsoc: 2, | |
pes: 3, | |
aps: 4, | |
sps: 5, | |
ras: 6, | |
wie: 7, | |
sight: 8, |