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RStankov/template_postmortem.md

Created March 7, 2024 17:26
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Post postmortem template
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template_postmortem.md

[REPLACE TITLE] Postmortem

Summary:

[TLD of what happened]

Responders:

[who handled the issue]

Impact:

[what was the impact?]

Root causes:

[what was the root cause this incident?]

Trigger:

[what triggered this incident?]

Resolution:

[how did we fixed the issue?]

Action items:

  • [how to improve Emergency Kit]
  • [what will do next]

Lessons learn:

What went well

  • [item]

What went wrong

  • [item]

Where we go lucky

  • [item]

Timeline

(all time is PST)

  • [item]

Support information

  • [Segment links]
  • [Charts screenshots]
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