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RobertAKARobin/customer_service.md

Last active August 29, 2015 14:23
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Customer service
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customer_service.md

cuss-tomer service

amazon verizon netflix

:)

bottom line

make it personal

without

taking it personal

##perspective: chat-based

(click)

"we sincerely apologize for any inconvenience"

"mentally-impaired chicken"

listen

fast > thorough

copy and paste

be human

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