gistfile1.txt

                                     # Sabuna Adhikari Timilsina
Lakewood, WA, 98498 | 214-404-8417 | [sabuna.adhikari2019@outlook.com] | [https://www.linkedin.com/in/sabuna-t]

**SUMMARY**

**Technical Program Manager**

**Technical Program Manager** with 5+ years of proven experience in collaborating with cross-functional teams to produce successful outcomes.  Possess a comprehensive background in designing, developing, implementing, and providing technical support of multi-platform, multi-system cloud services. Possess extensive knowledge in project management, administrative processes, problem solving and customer service, within corporate settings, educational and community arenas. Career supported by a Master's in Sociology.

Microsoft Azure Solutions |Server and Cloud Computing| Communication and Collaboration| Leadership| Problem Solving| Basic PowerShell| Troubleshoot |Hyper-V| Install Configure and Secure Windows Server 2016| DNS|DHCP |JAVA|HTML |CSS |Community Minded | Research| Business Analysis

**PROFESSIONAL WORK EXPERIENCE**

**Microsoft,** Military Spouse Technology Academy, Lakewood, WA                                           September 2018 - February 2019

Qualified for the Military Spouse Technology Academy (MSTA). It is an intensive, full-time, five-and-a-half-month-long program that includes academic and technical training and practical exercises aligned to meet industry needs for Information Technology professionals. The program combines academics and hands-on training with soft skill development, with the goal of preparing Military Spouses for technical opportunities at Microsoft and their partners.

Specializing in Server and Cloud Administration:

- **Configure:** Set up, configure and maintain company networks and system infrastructure; generate system improvements based on business needs. Install and configure Windows Server 2016.
- **Monitor:** Develop and monitor security related policies and guidelines; monitor the implementation of a security infrastructure; install and implement security programs.
- **Deploy:** Deploy virtual systems and network resources according to specifications based on established guidelines on premise and inside the Azure portal.
- **Troubleshoot:** Troubleshoot and resolve network connectivity and stability issues and test networks for weaknesses. Implement Microsoft Azure Infrastructure Solutions.
- **Communication and Collaboration:** Collaborated and communicated with various group members to plan and execute the mini-class-projects to meet the team's goals.

**North America Med Technology Group** , Quality Assurance Analyst Tester                                      October 2017 - March 2018

- **Project Management and Leadership:** Managed and led a project in an agile environment using JIRA, Version One Tool. Ensured 100% quality software production by following Software Development Life Cycle and Software Testing Life cycle (SDLC and STLC) procedures.

- **Communication and Collaboration:** Communicated and collaborated with business teams to ensure involvement in business requirements and testing process. Analyzed, coordinated and collaborated with multiple teams to ensure client's needs were met.
- **Troubleshooting and Problem Solving:** Solved 100% test cases and validated the data using Toad SQL. Created test data for Quality Assurance (QA) and User Accepted Testing (UAT). Executed the Webservices Test cases by passing the XML request in SOAPUI.
- **Testing:** Liaised with testing team by using LoadRunner for performance testing for client-server applications to determine the system's behavior under both the normal and anticipated peak load conditions.

**TriWest HealthCare Alliance,** Peer Support Specialist|Suicide Prevention Specialist                                   December 2016 – June 2017

-   **Communication and Problem Solving** : Communicated with over 100 peers via telephone queue calls, live chat, text and email inquiries and resolved the issues with 100% integrity and confidentiality.
-   **Coaching and Mentoring:** Coached and mentored peers by assisting with issues such as anger management, grief and loss, the deployment cycle, parent-child relationships, couples communication, marital issues, relationships and relocations.
-   **Data Reporting:** Analyzed reports to drive key decision making by extracting cases related to interaction, referral resources information, incoming and outgoing crisis calls to ensure the peers' status is progressing.
-   **Training and Collaboration:** Trained staff members, supported and collaborated with peers to develop training modules for future reference.

**Matrix assigned to Wells Fargo,** IT Consultant| Application| Web Developer                                                     October 2014 - April 2015

-   **Business Analysis and Collaboration:** Analyzed business requirements and converted them into well designed solutions by collaborating in developing E-Signature services with JAVA, HTML and CSS.



**EDUCATION**

**Microsoft Military Spouse Technology Academy,** Lakewood September; 2018- February 2019

**Master's degree in Sociology,** University of Texas, Arlington (UTA), Texas December 2013.

Collected and analyzed data to predict the impact of the university wide faculty implementation of service learning on student's responsibility towards the community.

Graduate Dean Masters Fellowship: 2012- 2013.

Dean's List College of Liberal Arts: 2008, 2009, 2012.

**Bachelor's degree in Sociology,** UTA, Texas May 2010.

Modern Language Department's Outstanding Student Awards in Spanish at UTA: 2010

Outstanding Transfer Scholarship at UTA: 2008-2010.

**Associate Degree in Liberal Arts,** Brookhaven Community College, Texas May 2008.

**TRAINING**

Microsoft Military Spouse Technology Academy (MSTA)

**CERTIFICATIONS**

MTA: Networking Fundamentals -Certified 2018 (License: 16108096)

**VOLUNTEER EXPERIENCE**

Participant at Women in Tech, Union Arts Center: 2019

Participant at Women in Cloud at Microsoft:  2019

Rainier Elementary School, WA: 2018

Special Olympics of Washington: 2018

Translated series of Documentary Films: Chapter 4 The Lady by the Lake -Life Equation Interactive: 2013 ([http://lifeequationinteractive.com/chapter-4-the-lady-by-the-lake/](http://lifeequationinteractive.com/chapter-4-the-lady-by-the-lake/))

Volunteer and Board Member for Nepalese Student Association (NSA) at UTA: 2010 -2013

Expanding your Horizon at UTA: 2011

Women in Leadership Conference at UTA: 2010

Service-Learning volunteering at MOSAIC (Institution for mentally and physically challenged people): 2006-2007

**SKILLS**

Microsoft Office Suite| Toad SQL | SDLC|STLC|JIRA| VersionOne |

Hp LoadRunner| Requirements Gathering |Hp Quality Center| SOAPUI |Data Reporting| Manual and Automation Testing

Foreign Languages:  Nepali| Hindi| Basic Spanish