Saibot942/KanOpener_2020.02.05.ahk

## KanOpener_2020.02.05.ahk
; ========================================================================
; Ticket handling tools for Kronos Cloud teams
; ========================================================================
;
; Version:  2020.02.05
; Updated:  Toby Garcia
; Source:   https://gist.github.com/Saibot942/100698e08bd9284aaf738a6ac11c5ceb
;
; ========================================================================
;
; IMPORTANT INFO ABOUT GETTING STARTED: Lines that start with a semicolon,
; such as this one, are comments.  They are not executed.

; Please read the QUICK-START TUTORIAL near the top of the help file.
; It explains how to perform common automation tasks such as sending
; keystrokes and mouse clicks.  It also explains more about hotkeys.

; http://www.autohotkey.com/docs/Tutorial.htm
; # is windows key
; ^ is control
; ! is alt
; + is Shift
; & An ampersand may be used between any two keys or mouse buttons to combine them into a custom hotkey.

;https://www.autohotkey.com/docs/commands.htm


; This script has a special filename and path because it is automatically
; launched when you run the program directly.  Also, any text file whose
; name ends in .ahk is associated with the program, which means that it
; can be launched simply by double-clicking it.  You can have as many .ahk
; files as you want, located in any folder.  You can also run more than
; one .ahk file simultaneously and each will get its own tray icon.

; SAMPLE HOTKEYS: Below are two sample hotkeys.  The first is Win+Z and it
; launches a web site in the default browser.  The second is Control+Alt+N
; and it launches a new Notepad window (or activates an existing one).  To
; try out these hotkeys, run AutoHotkey again, which will load this file.

;#z::Run www.autohotkey.com

;^!n::
;IfWinExist Untitled - Notepad
;	WinActivate
;else
;	Run Notepad
;return


; Note: From now on whenever you run AutoHotkey directly, this script
; will be loaded.  So feel free to customize it to suit your needs.


;  ----------  USER VARIABLES  ----------  USER VARIABLES  ----------  USER VARIABLES  ----------
;  These variables may be specific to your environment.

browserTitle := "kronoscloud.service-now.com"						; Partial title of your preferred browser window for SNOW + SF search (win+w and win+f)
outlookTitle := "@kronos.com - Outlook"				; Partial title of your Outlook window for email search functionality (win+s)


;  ----------  METASCRIPTS  ----------  METASCRIPTS  ----------  METASCRIPTS  ----------
;  These few scripts are specifically related to this overall program.

;#####################################################
;## Ctrl + Alt + Shift + l # List the functionality ##
;#####################################################
^!+l::
	MsgBox,
	(
Creator: toby.garcia@kronos.com
Source: https://gist.github.com/Saibot942/100698e08bd9284aaf738a6ac11c5ceb
AutoHotkey version: %A_AHKVersion%
`n<ctrl + alt + shift + L>`nDisplay this list
`n<ctrl + alt + shift + x>`nExit this AHK program
`n<win+w>`nOpen highlighted INC, RITM, TASK, etc. in ServiceNow
`n<win+f>`nOpen highlighted case or SID in SalesForce
`n<win+v>`nShow Clipboard contents in a popup message box
`n<ctrl+d>`nRemaps [ctrl]+d (bookmark shortcut) to [ctrl]+f in browsers
`n<ctrl+alt+d>`nInsert current date using [alt]+[shift]+d (Windows default) or [ctrl]+[alt]+d
`n<ctrl+alt+v>`nPaste unicode checkmark
`n<ctrl+alt+x>`nPaste unicode eckskmark
`n<ctrl+shift+v>`nPaste formatted text from clipboard in plaintext
`n<ctrl+shift+x>`nEmpty the Windows clipboard
`n<ctrl+shift+c>`nAppend a selected text to the end of existing clipboard
`n<ctrl+shift+u>`nPaste your signature
`n<ctrl+shift+g>`nPaste your greeting
`n<ctrl+shift+y>`nPaste the PAR template
`n<ctrl+shift+h>`nPaste reference hashtags
`ncut01 - 03`nPaste Cutover emails
`n"cut01-03"`nCutover Emails
`n<ctrl+Win+alt+v>`nCyberArk Paste Raw
	)
return


;  ----------


;############################################
;## Ctrl + Alt + Shift + x to exit program ##
;############################################
^!+x::
	DetectHiddenWindows, On
	SetTitleMatchMode, 2
	Loop {
	   WinClose, .ahk
	   IfWinNotExist, .ahk
		  Break     ;No [more] matching windows found
	}


;  ----------  GENERAL  SETTINGS  ----------  GENERAL  SETTINGS  ----------  GENERAL  SETTINGS  ----------


;To disable the key history shown below, add the line "#KeyHistory 0" anywhere in the script.
#KeyHistory 0

;#SingleInstance [force|ignore|off]
#SingleInstance force ;skips the dialog box and replaces the old instance automatically, which is similar in effect to the Reload command

;hide tray icon
;#NoTrayIcon ;ctrl alt shift x to exit


;  ----------    FUNCTIONS    ----------    FUNCTIONS    ----------    FUNCTIONS    ----------


;function stores the current contents of the system clipboard in origClipboard, then copies currently hilighted text into the clipboard
f_returnOrigClipboardAndCtrlC() {
    ;Msgbox,, f_returnOrigClipboardAndCtrlC, f_returnOrigClipboardAndCtrlC called!
    sleep 100										;Doesn't work without this pause!!!
    origClipboard := Clipboard						;Save the system clipboard to our new variable origClipboard
    Clipboard := ""									;Clear Clipboard so we can use ClipWait later...
    SendInput ^c									;Copy whatever is hilighted
    ClipWait, 1										;Wait up to 1 second for Clipboard to contain text
    if ErrorLevel
        {
        MsgBox,,f_returnOrigClipboardAndCtrlC, The attempt to copy text onto the clipboard failed. Did you highlight anything?
        Exit, 1
    }
    ;Msgbox,, f_returnOrigClipboardAndCtrlC, returning origClipboard:`n'%origClipboard%'`nto caller...
    return, (origClipboard)							;Return [, Expression] (Variable names in an expression are not enclosed in percent signs, literal strings should be in "" quotes)
}


;  ----------


;function restores the origClipboard value to the system clipboard, then exits
f_restoreSystemClipboardAndExit(origClipboard) {
    ;MsgBox,, f_restoreSystemClipboardAndExit, origClipboard contents:`n`n%origClipboard%, 2
    Sleep 100											;Doesn't work without this pause!!!
    if ( strLen(origClipboard) > 0 ) {
        Clipboard := ""									;Clear system clipboard so we can use ClipWait
        Clipboard := origClipboard						;Restore original clipboard contents
        ClipWait, 1										;Wait up to 1 second for Clipboard to contain text
        if ErrorLevel
            {
            MsgBox,,f_restoreSystemClipboardAndExit, The attempt to copy text onto the clipboard failed.
            Exit, 1
        }
        origClipboard := ""								;free memory
        Exit, 0											;Exit
    } else {
        Exit, 0
    }
}


;  ----------


;Function to perform regex verification on clipboard contents and return it as an object with a type and a val
;val will have spaces and `r`n's removed
;Currently called from win+w and win+f
f_identifyClipboard() {
    ;Msgbox,, f_identifyClipboard, !!!
    ahkInput := Clipboard											;Set hilighted text to ahkInput
    StringReplace, ahkInput, ahkInput, `r`n, , All					;Remove all carrige returns and line feeds
    StringReplace, ahkInput, ahkInput, %A_SPACE%, , All				;Remove all spaces
    StringLen, ahkInputLen, ahkInput								;Set ahkInputLen to length of ahkInput
    BugID := RegExMatch(ahkInput, "i)^ID")							;Set BugID to 1 if clipboard starts with id, not case sensitive
    sfCase := RegExMatch(ahkInput, "[0,1][0-9]{7}")					;Set sfCase to 1 if clipboard is an 8 digit number, starting with 0
    sfSID := RegExMatch(ahkInput, "6[0-9]{6}")						;Set sfSID to 1 if clipboard is a 7 digit number starting with 6
    sfKB := RegExMatch(ahkInput, "i)^KB")							;Set sfSID to 1 if clipboard is a 7 digit number starting with 6
    snowINC := RegExMatch(ahkInput, "i)^INC")						;Set snowINC to 1 if clipboard starts with INC, not case sensitive
    snowCHG := RegExMatch(ahkInput, "i)^CHG")						;Set snowCHG to 1 if clipboard starts with CHG, not case sensitive
    snowPRB := RegExMatch(ahkInput, "i)^PRB")						;Set snowPRB to 1 if clipboard starts with PRB, not case sensitive
    snowPRJ := RegExMatch(ahkInput, "i)^PRJ")						;Set snowPRJ to 1 if clipboard starts with PRJ, not case sensitive
    snowREQ := RegExMatch(ahkInput, "i)^REQ")						;Set snowREQ to 1 if clipboard starts with CHG, not case sensitive
    snowRITM := RegExMatch(ahkInput, "i)^RITM")						;Set snowRITM to 1 if clipboard starts with RITM, not case sensitive
    snowTASK := RegExMatch(ahkInput, "i)^SCTASK")					;Set snowTASK to 1 if clipboard starts with RITM, not case sensitive
    ;Msgbox,, f_identifyClipboard, ahkInput: '%ahkInput%'			;(DISABLED) Enable for debug messagging
    ;Msgbox,, f_identifyClipboard, ahkInputLen: '%ahkInputLen%'		;(DISABLED) Enable for debug messagging

if (ahkInputLen > 15) {
        waffles := {type: "tooLong", val: ahkInputLen}
    } else if (BugID) {
        waffles := {type: "bugID", val: ahkInput}
    } else if (sfCase) {
        waffles := {type: "sfCase", val: ahkInput}
    } else if (sfSID) {
        waffles := {type: "sfSID", val: ahkInput}
    } else if (sfKB) {
        waffles := {type: "sfKB", val: ahkInput}
    } else if (snowINC) {
        waffles := {type: "snowINC", val: ahkInput}
    } else if (snowCHG) {
        waffles := {type: "snowCHG", val: ahkInput}
    } else if (snowPRB) {
        waffles := {type: "snowPRB", val: ahkInput}
    } else if (snowPRJ) {
        waffles := {type: "snowPRJ", val: ahkInput}
    } else if (snowREQ) {
        waffles := {type: "snowREQ", val: ahkInput}
    } else if (snowRITM) {
        waffles := {type: "snowRITM", val: ahkInput}
    } else if (snowTASK) {
        waffles := {type: "snowTASK", val: ahkInput}
    } else {
        waffles := {type: "noMatch", val: ahkInput}
    }
	return (waffles)
}


;  ----------


;Activates the appropriate application window before any attempt to perform search.
;Currently called from win+w, win+f, and win+s
f_winAct(titleText) {
	SetTitleMatchMode, 2								; mode 1=starts with, 2=contains, 3=ends with
	IfWinExist, %titleText%								; if a browser exists that matches the titleText
		WinActivate 									; use it
	else												; otherwise
		Msgbox, Launch or activate application			; you need to launch it and try again
	return
}


;  ----------


;win+w function
f_winW(winW, typeW) {									; determines the correct URL
    if (typeW = "sfCase" or typeW = "sfSID") {
		winWURL = "https://kronoscloud.service-now.com/nav_to.do?uri=/incident_list.do?sysparm_query=123TEXTQUERY321=%winW%^active=true"
	} else if (typeW = "snowINC") {
		winWURL = "https://kronoscloud.service-now.com/incident.do?sys_id=%winW%"
	} else if (typeW = "snowCHG") {
    	winWURL = "https://kronoscloud.service-now.com/change_request.do?sys_id=%winW%"
	} else if (typeW = "snowPRB") {
    	winWURL = "https://kronoscloud.service-now.com/problem_list.do?sys_id=%winW%"
	} else if (typeW = "snowREQ") {
    	winWURL = "https://kronoscloud.service-now.com/sc_request.do?sys_id=%winW%"
	} else if (typeW = "snowRITM") {
    	winWURL = "https://kronoscloud.service-now.com/sc_req_item.do?sys_id=%winW%"
	} else if (typeW = "snowTASK") {
    	winWURL = "https://kronoscloud.service-now.com/sc_task.do?sys_id=%winW%"
	}
	SplashTextOn,1000,50,Opening %typeW%,%winWURL%		; splash message indicating URL action
    Run, %winWURL%										; actually opening the website
    Sleep, 2000
    SplashTextOff
    return
}


;  ----------


;win+f function
f_winF(winF, typeF) {									; determines the correct URL
    if (typeF = "sfCase") {
		winFURL = "https://kronos.my.salesforce.com/_ui/search/ui/UnifiedSearchResults?searchType=2#!/fen=500&initialViewMode=detail&str=%winF%"
	} else if (typeF = "sfSID") {
		winFURL = "https://kronos.my.salesforce.com/_ui/search/ui/UnifiedSearchResults?searchType=2#!/fen=001&initialViewMode=detail&str=%winF%"
	} else if (typeF = "sfKB") {
		;winFURL = "https://community.kronos.com/s/article/%winF%"
		winFURL = "https://kronos.my.salesforce.com/_ui/search/ui/UnifiedSearchResults?searchType=2#!/fen=ka&initialViewMode=detail&str=%winF%"
	}

    SplashTextOn,1000,50,Opening %typeF%,%winFURL%		; splash message indicating URL action
    Run, %winFURL%										; actually opening the website
    Sleep, 2000
    SplashTextOff
    return
}


;  ----------


;  ----------  SCRIPTS w/FUNCTIONS  ----------  SCRIPTS w/FUNCTIONS  ----------  SCRIPTS w/FUNCTIONS  ----------


;#######################################
;##  'win+w' # goto selected in SNOW  ##
;#######################################
;Set your preferred browser title in the global variables section at the top of this file if you use multiple browsers.
#w::
    origClipboard := f_returnOrigClipboardAndCtrlC()
    pancakes := f_identifyClipboard()
    ;Msgbox % "Clipboard: "Clipboard "`nType: "pancakes.type "`nVal: "pancakes.val "`norigClipboard: "origClipboard
    if (pancakes.type = "sfCase" or pancakes.type = "sfSID" or pancakes.type = "snowINC" or pancakes.type = "snowCHG" or pancakes.type = "snowPRJ" or pancakes.type = "snowPRB" or pancakes.type = "snowREQ" or pancakes.type = "snowRITM" or pancakes.type = "snowTASK") {
		f_winAct(browserTitle)
        f_winW(pancakes.val, pancakes.type)
	} else {
        Msgbox,,% "Selection: "pancakes.type ,% "("pancakes.type ") is not valid for ServiceNow, try again.", 2
    }
    f_restoreSystemClipboardAndExit(origClipboard)


;  ----------


;######################################
;##  'win+f' # goto SalesForce case  ##
;######################################
;This script sometimes fails when you're not already logged into SF.  It seems to be an SSO issue and not something I can work around.
;Set your preferred browser title in the global variables section at the top of this file if you use multiple browsers.
#f::
    origClipboard := f_returnOrigClipboardAndCtrlC()
    pancakes := f_identifyClipboard()
    ;Msgbox % "Clipboard: "Clipboard "`nType: "pancakes.type "`nVal: "pancakes.val "`norigClipboard: "origClipboard
    if (pancakes.type = "sfCase" or pancakes.type = "sfSID" or pancakes.type = "sfKB") {
        f_winAct(browserTitle)
		f_winF(pancakes.val, pancakes.type)
	} else {
        Msgbox,,% "Selection: "pancakes.type ,% "("pancakes.type ") is not valid for SalesForce try again.", 2
    }
    f_restoreSystemClipboardAndExit(origClipboard)


;  ----------


;############################################
;##  'win+s' # search selected in Outlook  ##
;############################################
;This script works surprisingly well.  :D  If it becomes fragile on slower or heavily taxed systems, disable the unified command and enable the prior lines with comments.
;You can customize the Outlook title in the global variables section at the top of this file if you find it has trouble activating the correct Outlook window.
#s::
    origClipboard := f_returnOrigClipboardAndCtrlC()
    SplashTextOn,1000,50,Searching for email related to %Clipboard%		; splash message indicating URL action
	f_winAct(outlookTitle)								; activate the main Outlook window (could be Inbox, Calendar, Tasks)
	;SendInput ^1										; Send Ctrl+1 to ensure we're in the Inbox
	;Sleep, 250
    ;SendInput ^e										; send Ctrl-E to get into the search box
	;Sleep, 250
    ;SendInput ^a{delete}								; select any text already in the search box and delete
	SendInput ^1^e^a{delete}							; single unified send of the above
	Sleep, 250
    SendInput, %Clipboard%								; paste the clipboard contents and go
	Sleep, 2000
    SplashTextOff
    f_restoreSystemClipboardAndExit(origClipboard)


;  ----------


;  ----------    UTILITIES   ----------   UTILITIES    ----------   UTILITIES    ----------


;########################################
;##  'ctrl+shift+v' # paste plaintext  ##
;########################################
^+v::
    clipboard = %clipboard%			; will remove formatting from windows clipboard
    SendInput ^v					; ctrl + v (paste windows clipboard)
return								; To execute multiple commands, put the first line beneath the hotkey definition and make the last line a return


;  ----------


;##########################################
;##  'ctrl+win+alt+v' # CyberArk paster  ##
;##########################################
^#!v::
    SendInput ^c									;Copy selected text
    ClipWait, 1										;Wait up to 1 second for Clipboard to contain text
	if ErrorLevel
        {
        MsgBox,,, The attempt to copy text onto the clipboard failed. Did you highlight anything?
        Exit, 1
    }
	MsgBox, 4097, , Activate the window into which you wish to paste text and click OK.`n`nText block to be pasted:`n`n%Clipboard%
	IfMsgBox, Cancel								;CANCEL handler
		{
		SplashTextOn,,, Canceled
		Sleep 750
		SplashTextOff
		Return
	}
	Sleep, 250
	SendRaw, %Clipboard%							;sends raw keystrokes to type windows clipboard contents
	return


;  ----------


;################################
;##  'win+v' # show clipboard  ##
;################################
; Show Clipboard contents in a popup message box
#v::
    MsgBox,,Clipboard contents:, %Clipboard%, 25
return


;  ----------


;################################
;## 'ctrl+alt+d' = alt+shift+d ##
;################################
; insert current date using [alt]+[shift]+d (Windows default) or [ctrl]+[alt]+d
^!d::send, !+d


;  ----------


;#########################
;##  'ctrl+d' = ctrl+f  ##
;#########################
; remaps [ctrl]+d (bookmark shortcut) to [ctrl]+f to perform search within webpage
^d::send, ^f


;  ----------


;################################
;##  Windows Search = Refresh  ##
;################################
; remaps the Windows search button on MS Ergonomic keyboard to F5 (Refresh)
;+#SC06C::send, {F5}		; (DISABLED)


;  ----------


;########################################
;##  'ctrl+alt+v' # unicode checkmark  ##
;########################################
; [ctrl]+[alt]+v -- insert unicode checkmark)
^!v::
    SendInput, {U+2714}
return


;  ----------


;########################################
;##  'ctrl+alt+x' # unicode eckskmark  ##
;########################################
; [ctrl]+[alt]+x -- insert unicode ecksmark [x])
^!x::
    SendInput, {U+2718}
return


;  ----------


;######################################
;## 'ctrl+shift+x' # clear clipboard ##
;######################################
; Empty the Windows clibboard
^+x::
    if ( StrLen(Clipboard) > 0 ) {
        Msgbox, 4, Crtl + Alt + x, Clear Clipboard?
        IfMsgBox, Yes
        {
            Clipboard := ""
            Msgbox,, Hey`, Listen!, Clipboard Cleared!, 1
            return
        }
        return
    } else {
        Msgbox,, Hey`, Listen!, Clipboard already empty!, 1
        return
    }


;  ----------


;###############################################
;## 'ctrl+shift+c' # Copy Append (non-binary) ##
;###############################################
; Append a selected text to the end of existing clipboard using expressional assignment.
^+c::
    origClipboard := f_returnOrigClipboardAndCtrlC()
    if ( StrLen(origClipboard) > 0 ) {
        newClipboard := "`r`n`r`n" . Clipboard                 ;whatever was highlighted is now in our new variable newClipboard (appending two return line feeds)
        Clipboard := ""                                        ;orig and new clipboards saved, clear system clipboard
        Clipboard := origClipboard . newClipboard              ;Set system clipboard with the newClipboard appended to the origClipboard
        ClipWait, 1
        if ErrorLevel
            {
            MsgBox,,Ctrl+Shift+c (Copy Append), The attempt to copy text onto the clipboard failed.
            Exit, 1
        }
        newClipboard := ""                                     ;free memory
        origClipboard := ""                                    ;free memory
        return
    } else {
        return
    }


;  ----------    MY SCRIPTS    ----------    MY SCRIPTS    ----------    MY SCRIPTS    ----------


;######################################
;## 'ctrl+shift+u' # paste signature ##
;######################################
;Will paste your signature super fast, saves original clipboard content (non-binary)
^+u::
    origClipboard := Clipboard                                       ;store original clipboard contents to restore later
    Clipboard := ""                                                  ;clear Clipboard so we can use ClipWait
    Clipboard := "Please let me know if you have any additional questions.`n`nKind regards,`nToby Garcia | Cloud Operations Lead | Kronos Incorporated`ntel: 978-947-1661 | Kronos Global Support: 800-394-4357`n`nKronos | Workforce Innovation That Works`nJoin Kronos on: kronos.com | Facebook | Twitter | LinkedIn | YouTube"
    ClipWait, 1
    SendInput ^v                                                     ;Paste Sig
    f_restoreSystemClipboardAndExit(origClipboard)


;  ----------


;###################################
;##  'ctrl+shift+g'  #  Greeting  ##
;###################################
;Will paste your greeting email super fast, saves original clipboard content (non-binary)
^+g::
    origClipboard := Clipboard                                       ;store original clipboard contents to restore later
    Clipboard := ""                                                  ;clear Clipboard so we can use ClipWait
    Clipboard := "Hello,`nMy name is Toby and I have the privilege to be your engineer for this service request."
    ClipWait, 1
    SendInput ^v                                                     ;Paste Greeting
    f_restoreSystemClipboardAndExit(origClipboard)


;  ----------


;################################
;## 'ctrl+shift+y' # paste PAR ##
;################################
;Will paste the PAR template super fast, saves original clipboard content (non-binary content)
^+y::
    origClipboard := Clipboard                                       ;store original clipboard contents to restore later
    Clipboard := ""                                                  ;clear Clipboard so we can use ClipWait
    Clipboard := "PAR Summary`n`nPROBLEM:`n<Concise problem statement>`n`nANALYSIS:`n<One to three bullets>`n`nRESOLUTION:`n<Keep it short & sweet>"
    Clipboard := "Problem Specification:`n  (Clear, confirmed, specific restatement of the actual problem)`n`nAnalysis:`n  (Assertions proven or disproven through troubleshooting, relevant objects or messages, assumptions challenged, triggers for recognizing specified problem)`n`nResolution:`n  (critical analysis of actual resolution to specified problem, consider 5 whys, list IDs or KBs)`n`n#PAR"
    ClipWait, 1
    SendInput ^v                                                     ;Paste PAR
    f_restoreSystemClipboardAndExit(origClipboard)


;  ----------


;###################################
;## 'ctrl+shift+h' # ref hashtags ##
;###################################
;Will paste the reference hashtags super fast, saves original clipboard content (non-binary content)
^+h::
    origClipboard := Clipboard                                       ;store original clipboard contents to restore later
    Clipboard := ""                                                  ;clear Clipboard so we can use ClipWait
    Clipboard := "`n`n`n#refINC: #refRITM #refCase #refCHG"
    ClipWait, 1
    SendInput ^v                                                     ;Paste hashtags
    f_restoreSystemClipboardAndExit(origClipboard)


;  ----------    HOTSTRINGS    ----------    HOTSTRINGS    ----------    HOTSTRINGS    ----------


;To define a hotstring, enclose the triggering abbreviation between pairs of colons as in this example:
; ::btw::by the way
;
; For the previous example, you must type an ending character (e.g. Tab or Enter) after the hotstring abbreviation to trigger it.
; Asterisk option: An ending character (e.g. Space, ., or Enter) is not required to trigger the hotstring. For example:
; :*:j@::jsmith@somedomain.com


:*:newinc::kronoscloud@service-now.com

::!shrug::¯\_(ツ)_/¯

:*:cadocs::
( Join`r`n
Access via CyberArk: https://kronos.my.salesforce.com/kA361000000fy8S?srPos=1&srKp=ka3&lang=en_US
Move files via SFTP: https://kronos.my.salesforce.com/kA34M000000kABX?srPos=0&srKp=ka3&lang=en_US


)
::td::
SendInput %A_YYYY%-%A_MM%-%A_DD%
return

::dt::
SendInput %A_YYYY%-%A_MM%-%A_DD% %A_Hour%:%A_Min%
return

::Cut01::
(
GM ,
Cloud teams are standing by to perform this cutover at HH:MM.  Please confirm when pre-cutover tasks are complete and we will proceed.


Thanks,
)

::Cut02::
(
Thank you !

Cloud teams proceed with your assigned cutover tasks for RITM.


Best,
)

::Cut03::
(
Thank you !

, you may resume post-cutover TC tasks.

Cloud teams, please finalize any outstanding cutover tasks.


Thanks again to all,
)