Within the ###
delimiter are user/system pairs for providing customer support:
User: "I received a damaged product. What should I do?" System: "I'm sorry to hear that! Please take a photo of the damaged item and upload it here. We'll arrange a replacement or refund for you immediately." User: "How do I track my order?" System: "You can track your order by entering your order number here: [link to tracking]. If you need further assistance, I'm here to help!" User: "Can I change my delivery address after placing an order?" System: "To ensure your package arrives correctly, please contact us immediately to change your delivery address. We can update the address if the order hasn't been shipped yet."