Printer WOES

gistfile1.txt

Upgrading the firmware to H.08.67

From HP's site:
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?sp4ts.oid=27316&spf_p.tpst=kbDocDisplay&spf_p.prp_kbDocDisplay=wsrp-navigationalState%3DdocId%253Demr_na-bpj07129-4%257CdocLocale%253Den_US%257CcalledBy%253D&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

1. Type: ftp HP_Jetdirect_IP_address
2. At the prompt for a user name/account, press Enter . (The HP Jetdirect print server will accept all passwords or blanks for the username, so in most cases just press Enter).
3. At the Password prompt, press Enter . (The HP Jetdirect print server will accept all passwords or blanks for the password, so in most cases just press Enter. However, If Telnet is enabled and an administrator password is set, the administrator password must be entered at the password prompt).
4. At the ftp prompt, type: bin
5. Type hash
6. Type: cd DOWNLOAD
This will tell you if the particular version of the HP Jetdirect has a DOWNLOAD directory. If this command gets a reply, “no such file or directory”, skip this command and use the “put” command in the next step.
7. Type: put c:\filename.dld
"filename.dld" is the firmware image file. Be sure to type in the full path to the file and be sure to type the filename in correctly. For this reason it is easiest to make sure the dld file is at the root directory. This command is case-sensitive.
8. Wait a couple of minutes. The firmware upgrade is complete when the message, "Transfer complete" is displayed.
If a message is seen that reads, Netout: Software caused connection abort , simply use FTP again to upgrade the firmware a second time.
This is not an error message; the new firmware image is complete and functional with only one firmware upgrade. If the second upgrade is not performed, the HP Jetdirect print server will only have English language for any of the management interfaces (print control panel menus, embedded Web server, as well as the configuration page). Upgrade a second time to get all of the languages installed.
9. Type bye

Unfortunately, following HP's instructions caused the printer to *print* the firmware update file, which was only learned when CUSTOMER reported the printer was printing "large amounts of gibberish":

me@server1:~> ftp 10.0.2.133
Connected to 10.0.2.133.
220 JD FTP Server Ready
Name (10.0.2.133:me): 
331 Username OK, send identity (email address) as password.
Password:
230- Hewlett-Packard J3263A FTP Server Version 1.0
Directory: Description:
---------------------------
PORT1 Print to port 1 PM4410

To print a file, use the command: put <filename> [portx]
or 'cd' to a desired port and use: put <filename>.

Ready to print to PORT1

230 User logged in.
Remote system type is UNIX.
Using binary mode to transfer files.
ftp> cd DOWNLOAD
550 No such file or directory.
ftp> cd /DOWNLOAD
550 No such file or directory.
ftp> hash
Hash mark printing on (1024 bytes/hash mark).
ftp> put 300X_H0867.dld
local: 300X_H0867.dld remote: 300X_H0867.dld
227 Entering Passive Mode (10,0,2,133,20,1)
150 Opening data connection.
################################################################
send aborted. Waiting for remote to finish abort.
226- Ready
226- Processing job
226- PrinterError: off line