Example of how to process AutoResponder requests with your web server 🤖 Add this php file to your web server and enter the complete URL in AutoResponder (e.g. https://www.example.com/api_autoresponder.php).

api_autoresponder.php

<?php
// required headers
header("Access-Control-Allow-Origin: *");
header("Content-Type: application/json; charset=UTF-8");
header("Access-Control-Allow-Methods: POST");
header("Access-Control-Max-Age: 3600");
header("Access-Control-Allow-Headers: Content-Type, Access-Control-Allow-Headers, Authorization, X-Requested-With");

// add this php file to your web server and enter the complete url in AutoResponder (e.g. https://www.example.com/api_autoresponder.php)

// to allow only authorized requests, you need to configure your .htaccess file and set the credentials with the Basic Auth option in AutoResponder

// access a custom header added in your AutoResponder rule
// replace XXXXXX_XXXX with the name of the header in UPPERCASE (and with '-' replaced by '_')
$myheader = $_SERVER['HTTP_XXXXXX_XXXX'];
  
// get posted data
$data = json_decode(file_get_contents("php://input"));
  
// make sure json data is not incomplete
if(
	!empty($data->query) &&
	!empty($data->appPackageName) &&
	!empty($data->messengerPackageName) &&
	!empty($data->query->sender) &&
	!empty($data->query->message)
){
	
	// package name of AutoResponder to detect which AutoResponder the message comes from
	$appPackageName = $data->appPackageName;
	// package name of messenger to detect which messenger the message comes from
	$messengerPackageName = $data->messengerPackageName;
	// name/number of the message sender (like shown in the Android notification)
	$sender = $data->query->sender;
	// text of the incoming message
	$message = $data->query->message;
	// is the sender a group? true or false
	$isGroup = $data->query->isGroup;
	// name/number of the group participant who sent the message if it was sent in a group, otherwise empty
	$groupParticipant = $data->query->groupParticipant;
	// id of the AutoResponder rule which has sent the web server request
	$ruleId = $data->query->ruleId;
	// is this a test message from AutoResponder? true or false
	$isTestMessage = $data->query->isTestMessage;
	
	
	
	// process messages here
	
	
	
	// set response code - 200 success
	http_response_code(200);

	// send one or multiple replies to AutoResponder
	echo json_encode(array("replies" => array(
		array("message" => "Hey " . $sender . "!\nThanks for sending: " . $message),
		array("message" => "Success ✅")
	)));
	
	// or this instead for no reply:
	// echo json_encode(array("replies" => array()));
}

// tell the user json data is incomplete
else{
	
	// set response code - 400 bad request
	http_response_code(400);
	
	// send error
	echo json_encode(array("replies" => array(
		array("message" => "Error ❌"),
		array("message" => "JSON data is incomplete. Was the request sent by AutoResponder?")
	)));
}
?>

@nikoboomer That may happen if the notification looks different. Can you please check how the notification of FM looks if this happens? Is there some pattern? For example always the first unread message etc?

Yes it is correct so notice sometimes the facebook notifications are different sometimes it contains the name of the product other times it doesn't.

I think FB autoresponder receives the $data from the notification right?

Is there an option to receive the $data of the message itself?

Have you tried any other option where the notification is always received with the product? either on facebook messenger lite or facebook workplace

It would be very useful to always get the product name from the marketplace messages

@nikoboomer Can you please send me screenshots of the different notifications to info@autoresponder.ai?
This is important for me to correct reproduce the issue :)

@nikoboomer Can you please send me screenshots of the different notifications to info@autoresponder.ai? This is important for me to correct reproduce the issue :)

Hello, I sent you the detailed information, thank you.

How do I create a welcome message from a web server?

How to write a welcome message How do I create a welcome message from a web server?

You either manage it yourself with your webserver or you use the welcome message option of AutoResponder and maybe connect your webserver with it. In this welcome rule you can then for example use custom headers to tell your webserver that it's the welcome rule and not a general one.

How to pass Answer Replacements value eg. %prev_message_ID_1% value to the php script which will be called in the submenu rule?

@Ravi-34 this is currently not possible. See if you can store these values on the webserver yourself for now :)

@Ravi-34 this is currently not possible. See if you can store these values on the webserver yourself for now :)

Oh Ok
A suggestion, In next version can you encode Answer Replacements value in the Headers Value input and then post the php script for us to use it from ther.

@Ravi-34 Great idea! I'm currently adding answer replacements for the headers value field. It will be available in the next version. There is no specific server side code necessary.

@T1mmyK0 In a rule, can we set a fixed reply message and also then connect to our web server?
Example. In a rule, show a reply message "Please Wait...." and then show the replies from the web sever code.

Is this possible in the app now or technically possible in later version?

Thanks

@Ravi-34 No, I think it's not needed. Because as a user I'm waiting for the reply anyways. And if I leave the chat I only want to receive a notification about the final reply.

@Ravi-34 No, I think it's not needed. Because as a user I'm waiting for the reply anyways. And if I leave the chat I only want to receive a notification about the final reply.

@T1mmyK0 Thanks for reply.

Just had a thought, it would be nice from our side to inform user that information has received and also is being processed.

@Ravi-34 Yea, would be cool too. But I think it makes things just way more complicated.