Twilio Studio Flow to create SMS based interactions

sms-flow.json

{
  "description": "A New Flow",
  "states": [
    {
      "type": "InitialState",
      "name": "Trigger",
      "properties": {
        "offset": {
          "x": -10,
          "y": 0
        },
        "flow_url": "https://webhooks.twilio.com/v1/Accounts/AC2335a74ad5fd08ca1030e3d53e1f7ff9/Flows/FWe823d9a8953e5c4f9f1c9066798fb8e3"
      },
      "transitions": [
        {
          "event": "incomingMessage",
          "conditions": [],
          "next": "FF2b1b799d7be91cb161598e68a073e59c",
          "uuid": "97cbed86-47ec-40d8-9e73-ceaf00b71924"
        },
        {
          "event": "incomingCall",
          "conditions": [],
          "next": null,
          "uuid": "45e815b0-2f4f-4256-b2f3-b4d50690d204"
        },
        {
          "event": "incomingRequest",
          "conditions": [],
          "next": null,
          "uuid": "3e0300e5-b2dd-4d97-a6ed-49dd34cd173f"
        }
      ],
      "sid": "FF6cf7ed89193019a46c5e786b9a1bde84"
    },
    {
      "type": "Branch",
      "name": "MainCTA",
      "properties": {
        "offset": {
          "x": -140,
          "y": 370
        },
        "input": "{{trigger.message.Body}}"
      },
      "transitions": [
        {
          "event": "noMatch",
          "conditions": [],
          "next": "FF2941daecae4b62e90ecb8c0df4f42194",
          "uuid": "10266856-8a37-43a5-8a51-a1b8b88360fd"
        },
        {
          "event": "match",
          "conditions": [
            {
              "friendly_name": "If value contains OPTION1",
              "type": "contains",
              "arguments": [
                "{{trigger.message.Body}}"
              ],
              "value": "OPTION1"
            }
          ],
          "next": "FFd69f30251aac7afa3dec2210a46cb76a",
          "uuid": "e1c51b05-2b2f-44f9-9d52-989b1c5675d0"
        },
        {
          "event": "match",
          "conditions": [
            {
              "friendly_name": "If value contains OPTION2",
              "type": "contains",
              "arguments": [
                "{{trigger.message.Body}}"
              ],
              "value": "OPTION2"
            }
          ],
          "next": "FFb0afd9b1d8812a7654ab0f9e917f0a38",
          "uuid": "195fd6c7-c13b-428e-b94b-f32f01215392"
        },
        {
          "event": "match",
          "conditions": [
            {
              "friendly_name": "If value contains OPTION3",
              "type": "contains",
              "arguments": [
                "{{trigger.message.Body}}"
              ],
              "value": "OPTION3"
            }
          ],
          "next": "FF216ed3e1f62fc75175cf9d07bfca55b1",
          "uuid": "62cac55c-82af-4a55-95d0-2ac5b6916f10"
        },
        {
          "event": "match",
          "conditions": [
            {
              "friendly_name": "If value contains OPTION4",
              "type": "contains",
              "arguments": [
                "{{trigger.message.Body}}"
              ],
              "value": "OPTION4"
            }
          ],
          "next": "FF23c0fca40c9414b6976c2c02389ec5bd",
          "uuid": "ba2f868a-d245-4121-8391-9066a73595c9"
        },
        {
          "event": "match",
          "conditions": [
            {
              "friendly_name": "If value contains OPTION5",
              "type": "contains",
              "arguments": [
                "{{trigger.message.Body}}"
              ],
              "value": "OPTION5"
            }
          ],
          "next": "FFefc410ba74c5b2abcc06fc44b4de418c",
          "uuid": "a640af19-7ce6-435e-bfba-c6aa851de392"
        }
      ],
      "sid": "FF2b1b799d7be91cb161598e68a073e59c"
    },
    {
      "type": "Message",
      "name": "OPTION1",
      "properties": {
        "offset": {
          "x": -230,
          "y": 780
        },
        "body": "This is information about Option 1",
        "from": "{{flow.channel.address}}",
        "to": "{{contact.channel.address}}",
        "media_url": null,
        "service": "{{trigger.message.InstanceSid}}",
        "channel": "{{trigger.message.ChannelSid}}",
        "attributes": null
      },
      "transitions": [
        {
          "event": "sent",
          "conditions": [],
          "next": "FFb190e062e080497afa31f82b127f055f",
          "uuid": "d471d19d-079b-42b8-8ed7-539c588f3bc9"
        },
        {
          "event": "failed",
          "conditions": [],
          "next": null,
          "uuid": "4f7068b8-26dd-4bae-9da7-744686ca98cd"
        }
      ],
      "sid": "FFd69f30251aac7afa3dec2210a46cb76a"
    },
    {
      "type": "Message",
      "name": "OPTION2",
      "properties": {
        "offset": {
          "x": 110,
          "y": 780
        },
        "body": "This is information about Option 2",
        "from": "{{flow.channel.address}}",
        "to": "{{contact.channel.address}}",
        "media_url": null,
        "service": "{{trigger.message.InstanceSid}}",
        "channel": "{{trigger.message.ChannelSid}}",
        "attributes": null
      },
      "transitions": [
        {
          "event": "sent",
          "conditions": [],
          "next": "FFb190e062e080497afa31f82b127f055f",
          "uuid": "b07ed766-009c-4bdc-8ff9-d8cd60762677"
        },
        {
          "event": "failed",
          "conditions": [],
          "next": null,
          "uuid": "760c3d4d-8d74-4eae-b3e9-647f5643f9c1"
        }
      ],
      "sid": "FFb0afd9b1d8812a7654ab0f9e917f0a38"
    },
    {
      "type": "Message",
      "name": "OPTION3",
      "properties": {
        "offset": {
          "x": 450,
          "y": 780
        },
        "body": "This is information about Option 3",
        "from": "{{flow.channel.address}}",
        "to": "{{contact.channel.address}}",
        "media_url": null,
        "service": "{{trigger.message.InstanceSid}}",
        "channel": "{{trigger.message.ChannelSid}}",
        "attributes": null
      },
      "transitions": [
        {
          "event": "sent",
          "conditions": [],
          "next": "FFb190e062e080497afa31f82b127f055f",
          "uuid": "18de2c36-23ba-4f6b-9671-844c9694d12b"
        },
        {
          "event": "failed",
          "conditions": [],
          "next": null,
          "uuid": "77bdf37e-78f8-4359-a6aa-a7eeea29f11c"
        }
      ],
      "sid": "FF216ed3e1f62fc75175cf9d07bfca55b1"
    },
    {
      "type": "Message",
      "name": "OPTION4",
      "properties": {
        "offset": {
          "x": 780,
          "y": 780
        },
        "body": "This is information about Option 4",
        "from": "{{flow.channel.address}}",
        "to": "{{contact.channel.address}}",
        "media_url": null,
        "service": "{{trigger.message.InstanceSid}}",
        "channel": "{{trigger.message.ChannelSid}}",
        "attributes": null
      },
      "transitions": [
        {
          "event": "sent",
          "conditions": [],
          "next": "FFb190e062e080497afa31f82b127f055f",
          "uuid": "53cc62ce-ba5c-4790-aad9-65985f03aeac"
        },
        {
          "event": "failed",
          "conditions": [],
          "next": null,
          "uuid": "2de01cda-4561-4e7b-a145-75734e345606"
        }
      ],
      "sid": "FF23c0fca40c9414b6976c2c02389ec5bd"
    },
    {
      "type": "Message",
      "name": "OPTION5",
      "properties": {
        "offset": {
          "x": 1130,
          "y": 780
        },
        "body": "This is information about Option 5",
        "from": "{{flow.channel.address}}",
        "to": "{{contact.channel.address}}",
        "media_url": null,
        "service": "{{trigger.message.InstanceSid}}",
        "channel": "{{trigger.message.ChannelSid}}",
        "attributes": null
      },
      "transitions": [
        {
          "event": "sent",
          "conditions": [],
          "next": "FFb190e062e080497afa31f82b127f055f",
          "uuid": "3d449c99-5565-4506-81d8-260e970cfc20"
        },
        {
          "event": "failed",
          "conditions": [],
          "next": null,
          "uuid": "fe884d0f-2e9d-446b-837c-15a34da8df5d"
        }
      ],
      "sid": "FFefc410ba74c5b2abcc06fc44b4de418c"
    },
    {
      "type": "Message",
      "name": "Welcome",
      "properties": {
        "offset": {
          "x": -570,
          "y": 790
        },
        "body": "This is your welcome message.\n\nText \"OPTION1\" to receive information about Option 1.\n\nText \"OPTION2\" to receive information about Option 2.\n\nText \"OPTION3\" to receive information about Option 3.\n\nText \"OPTION4\" to receive information about Option 4.\n\nText \"OPTION5\" to receive information about Option 5.",
        "from": "{{flow.channel.address}}",
        "to": "{{contact.channel.address}}",
        "media_url": null,
        "service": "{{trigger.message.InstanceSid}}",
        "channel": "{{trigger.message.ChannelSid}}",
        "attributes": null
      },
      "transitions": [
        {
          "event": "sent",
          "conditions": [],
          "next": null,
          "uuid": "bc431dab-c619-4cbb-8635-2e8b093137a4"
        },
        {
          "event": "failed",
          "conditions": [],
          "next": null,
          "uuid": "7680ae47-9352-44c3-adcb-39567aab4530"
        }
      ],
      "sid": "FF2941daecae4b62e90ecb8c0df4f42194"
    },
    {
      "type": "SetVariables",
      "name": "setDestination",
      "properties": {
        "offset": {
          "x": 280,
          "y": 1490
        },
        "variables": [
          {
            "key": "destination",
            "value": "{% assign input = trigger.message.Body | downcase %}{% if input contains 'option1' %}{% assign res = 'Option 1' %}{% elsif input contains 'option2' %}{% assign res = 'Option 2' %}{% elsif input contains 'option3' %}{% assign res = 'Option 3' %}{% elsif input contains 'option4' %}{% assign res = 'Option 4' %}{% elsif input contains 'option5' %}{% assign res = 'Option 5' %}{% endif %}{{res | strip_newlines}}",
            "index": "0"
          }
        ]
      },
      "transitions": [
        {
          "event": "next",
          "conditions": [],
          "next": "FFaa472099dba215adfe583a46a7360c99",
          "uuid": "f65f2f87-58b3-4bd6-9e71-2ba155d3f279"
        }
      ],
      "sid": "FFb796c6b31b7db27338707c75c658cf41"
    },
    {
      "type": "Function",
      "name": "thankYouPause",
      "properties": {
        "offset": {
          "x": 250,
          "y": 1180
        },
        "url": "",
        "timeout": null,
        "parameters": null
      },
      "transitions": [
        {
          "event": "success",
          "conditions": [],
          "next": "FFb796c6b31b7db27338707c75c658cf41",
          "uuid": "fee37ab3-7cd0-48cb-b306-54ac7aae1121"
        },
        {
          "event": "fail",
          "conditions": [],
          "next": "FFb796c6b31b7db27338707c75c658cf41",
          "uuid": "3e59a7ad-435e-49d7-be56-a3002fc76e62"
        }
      ],
      "sid": "FFb190e062e080497afa31f82b127f055f"
    },
    {
      "sid": "FFaa472099dba215adfe583a46a7360c99",
      "name": "thanksMessage",
      "type": "Message",
      "properties": {
        "from": "{{flow.channel.address}}",
        "to": "{{contact.channel.address}}",
        "channel": "{{trigger.message.ChannelSid}}",
        "service": "{{trigger.message.InstanceSid}}",
        "offset": {
          "x": 270,
          "y": 1790
        },
        "body": "Thank you for your interest in {{ flow.variables.destination}}!"
      },
      "transitions": [
        {
          "widgetId": "FFaa472099dba215adfe583a46a7360c99",
          "uuid": "8c729a06-9c10-42c7-af12-280e7ddec334",
          "event": "sent",
          "conditions": [],
          "next": null
        },
        {
          "widgetId": "FFaa472099dba215adfe583a46a7360c99",
          "uuid": "b31535f4-88d5-498a-a14e-ed21db61f8ca",
          "event": "failed",
          "conditions": [],
          "next": null
        }
      ]
    }
  ]
}