resume.json

{
  "basics": {
    "name": "AJ Markow",
    "label": "⮕ Motivated Support Engineer & Developer with proven skills in Shopify, Salesforce, AWS, Node.js, Ruby & Rails",
    "picture": "https://ajm-public-bucket.s3.amazonaws.com/aj-10_20-headshot-retouched-square.jpg",
    "email": "aj@ajm.codes",
    "phone": "1-541-977-6460",
    "website": "https://ajm.codes",
    "summary": "• Enthusiastic Software Developer & Salesforce Certified Administrator.\nFlexible Problem Solver, Experienced in Growth Stage Startups, Technical Support, Training, Mentorship, & Customer Support.\n• Also a Salesforce Certified Administrator with 4 years experience & an AWS Certified Cloud Practitioner.\n• Proud of my work at mission-driven companies like Simple, the online bank where our philosophy was that banks shouldn't profit off of customer confusion, and Clearesult, the largest energy conservation company in the United States.",
    "location": {
      "countryCode": "US",
      "address": "United States"
    },
    "profiles": [
      {
        "network": "LinkedIn",
        "username": "ajmarkow",
        "url": "https://www.linkedin.com/in/ajmarkow/"
      },
      {
        "network": "Twitter",
        "username": "ajmarkow",
        "url": "https://twitter.com/ajmarkow"
      }
    ]
  },
  "work": [
    {
      "company": "Recharge",
      "highlights": [],
      "position": "Senior Technical Support Engineer",
      "startDate": "2022-04-30",
      "summary": "• Resolve business-critical issues for our merchants, unlocking value + sales.\n• Troubleshoot complex custom integrations, leveraging knowledge of APIs and Shopify.",
      "website": "https://www.linkedin.com/company/recharge-payments/"
    },
    {
      "company": "ReCharge Payments",
      "endDate": "2022-04-30",
      "highlights": [],
      "position": "Technical Support Engineer",
      "startDate": "2021-04-30",
      "summary": "• Earned 16 5-Star reviews for our app in the Shopify app store, by delivering solutions.\n• Integrated technical solutions and bug fixes carefully into client's live e-commerce storefronts.\n• Conveyed simple, concise explanations of complex software issues to merchants.",
      "website": "https://www.linkedin.com/company/recharge-payments/"
    },
    {
      "company": "Serverless Guru",
      "endDate": "2021-02-28",
      "highlights": [],
      "position": "Software Developer Internship",
      "startDate": "2021-01-31",
      "summary": "• Developed a React Application & Serverless Back end in a team setting, utilizing 6 AWS services & best practices in serverless development.",
      "website": "https://www.linkedin.com/company/serverlessguru/"
    },
    {
      "company": "CLEAResult",
      "endDate": "2020-05-31",
      "highlights": [],
      "position": "Senior Incentives Processor",
      "startDate": "2018-08-31",
      "summary": "• Processed more than $4.5 million in rebates for energy efficient products.\n• Reconciled database and communication issues for 2754 invoices.\n• Trained 9 team members on rebate reconciliation and payments, providing subject matter expertise on 4 software platforms.\n• Built automated data transfer solution for team Sharepoint site, streamlining communication between teams on shared responsibilities.",
      "website": "https://www.linkedin.com/company/clearesult/"
    },
    {
      "company": "Simple Finance",
      "endDate": "2018-08-31",
      "highlights": [],
      "position": "Customer Relations Associate",
      "startDate": "2016-08-31",
      "summary": "• Earned Above Average Scores of 4.5/5 on Customer Satisfaction surveys by advocating for clients and connecting them to solutions.\n• Averaged 50+ Points Of Contact per day, recording detailed information on software bugs and disputes to escalate to internal teams.",
      "website": "https://www.linkedin.com/company/simple-finance/"
    },
    {
      "company": "Portland State University",
      "endDate": "2015-06-30",
      "highlights": [],
      "position": "Operations Coordinator (Organization Budget Council)",
      "startDate": "2014-07-31",
      "summary": "• Analyzed and approved student organization's expenditures of a budget exceeding $600,000.\n• Assured compliance with laws and university policies while acting as a fiduciary for my peers.",
      "website": "https://www.linkedin.com/school/portland-state-university/"
    },
    {
      "company": "Union Wine Company",
      "endDate": "2014-12-31",
      "highlights": [],
      "position": "Tasting Room Associate",
      "startDate": "2014-07-31",
      "summary": "• Represented Oregon’s 2nd largest winery, by selling flights and educating customers on wine.",
      "website": "https://www.linkedin.com/company/union-wine-company/"
    }
  ],
  "volunteer": [
    {
      "organization": "Portland Art Museum",
      "position": "Docent",
      "website": "https://www.linkedin.com/company/49865",
      "startDate": "2014-09-30",
      "endDate": "2020-09-30",
      "summary": "• Guided tours for up to 30+ people at the oldest art museum on the west coast.",
      "highlights": []
    }
  ],
  "education": [
    {
      "institution": "Epicodus",
      "area": "Full-Stack Software Engineering",
      "studyType": "Certificate",
      "startDate": "2020-12-31",
      "endDate": "2021-12-31",
      "gpa": "",
      "courses": []
    },
    {
      "institution": "Portland State University",
      "area": "Economics",
      "studyType": "Bachelor of Arts (B.A.)",
      "startDate": "2012-12-31",
      "endDate": "2016-06-30",
      "gpa": "",
      "courses": []
    },
    {
      "institution": "School of Visual Arts",
      "area": "Photography",
      "studyType": "Bachelor of Fine Arts (B.F.A.)",
      "startDate": "2010-12-31",
      "endDate": "2011-12-31",
      "gpa": "",
      "courses": []
    }
  ],
  "awards": [
    {
      "title": "Artwork exhibited at Littman and White Galleries, Portland State University",
      "date": "2015-12-31",
      "awarder": " Littman and White Galleries",
      "summary": "My photograph was featured in a juried art exhibition at this gallery.  This space is a student-run art gallery located on Portland State University's campus."
    }
  ],
  "publications": [],
  "skills": [
    {
      "name": "Customer Service",
      "level": "",
      "keywords": []
    },
    {
      "name": "JavaScript",
      "level": "",
      "keywords": []
    },
    {
      "name": "CSS",
      "level": "",
      "keywords": []
    },
    {
      "name": "Social Media",
      "level": "",
      "keywords": []
    },
    {
      "name": "Simple Finance",
      "level": "",
      "keywords": []
    },
    {
      "name": "DNS",
      "level": "",
      "keywords": []
    },
    {
      "name": "Direct Sales",
      "level": "",
      "keywords": []
    },
    {
      "name": "Internet Banking",
      "level": "",
      "keywords": []
    },
    {
      "name": "Node.js",
      "level": "",
      "keywords": []
    },
    {
      "name": "Splunk",
      "level": "",
      "keywords": []
    },
    {
      "name": "Writing",
      "level": "",
      "keywords": []
    },
    {
      "name": "Photoshop",
      "level": "",
      "keywords": []
    },
    {
      "name": "Confluence",
      "level": "",
      "keywords": []
    },
    {
      "name": "Ruby",
      "level": "",
      "keywords": []
    },
    {
      "name": "Salesforce.com",
      "level": "",
      "keywords": []
    },
    {
      "name": "Microsoft Word",
      "level": "",
      "keywords": []
    },
    {
      "name": "Microsoft Office",
      "level": "",
      "keywords": []
    },
    {
      "name": "Public Speaking",
      "level": "",
      "keywords": []
    },
    {
      "name": "jQuery",
      "level": "",
      "keywords": []
    },
    {
      "name": "Serverless Computing",
      "level": "",
      "keywords": []
    },
    {
      "name": "AWS",
      "level": "",
      "keywords": []
    },
    {
      "name": "Test Driven Development",
      "level": "",
      "keywords": []
    },
    {
      "name": "HTML",
      "level": "",
      "keywords": []
    },
    {
      "name": "Wordpress",
      "level": "",
      "keywords": []
    },
    {
      "name": "Wine Education",
      "level": "",
      "keywords": []
    },
    {
      "name": "AWS Lambda",
      "level": "",
      "keywords": []
    },
    {
      "name": "User Experience (UX)",
      "level": "",
      "keywords": []
    },
    {
      "name": "Microsoft PowerPoint",
      "level": "",
      "keywords": []
    },
    {
      "name": "FinTech",
      "level": "",
      "keywords": []
    },
    {
      "name": "TDD",
      "level": "",
      "keywords": []
    },
    {
      "name": "Teamwork",
      "level": "",
      "keywords": []
    },
    {
      "name": "User Interface Design",
      "level": "",
      "keywords": []
    },
    {
      "name": "Git",
      "level": "",
      "keywords": []
    },
    {
      "name": "Microsoft Flow",
      "level": "",
      "keywords": []
    },
    {
      "name": "Amazon Web Services (AWS)",
      "level": "",
      "keywords": []
    },
    {
      "name": "Agile",
      "level": "",
      "keywords": []
    },
    {
      "name": "Databases",
      "level": "",
      "keywords": []
    },
    {
      "name": "Microsoft Excel",
      "level": "",
      "keywords": []
    },
    {
      "name": "React.js",
      "level": "",
      "keywords": []
    },
    {
      "name": "Ruby on Rails",
      "level": "",
      "keywords": []
    },
    {
      "name": "Quantitative Research",
      "level": "",
      "keywords": []
    },
    {
      "name": "Google Apps",
      "level": "",
      "keywords": []
    },
    {
      "name": "Shopify",
      "level": "",
      "keywords": []
    },
    {
      "name": "Graphic Design",
      "level": "",
      "keywords": []
    },
    {
      "name": "Adobe Creative Suite",
      "level": "",
      "keywords": []
    },
    {
      "name": "Photography",
      "level": "",
      "keywords": []
    },
    {
      "name": "Pair Programming",
      "level": "",
      "keywords": []
    },
    {
      "name": "Atlassian",
      "level": "",
      "keywords": []
    },
    {
      "name": "AJAX",
      "level": "",
      "keywords": []
    },
    {
      "name": "Research",
      "level": "",
      "keywords": []
    }
  ],
  "languages": [
    {
      "fluency": "Native Speaker",
      "language": "English"
    },
    {
      "fluency": "Elementary",
      "language": "Hebrew"
    }
  ],
  "interests": [],
  "references": [
    {
      "name": "Fawn Brooks",
      "reference": "AJ was wonderful to work with. He made sure that everything was done correctly and any issues were promptly resolved. He was responsible for training new teammates, maintaining process documents, and providing excellent communication to our partners while also doing his daily work that included intermediate to advanced Excel and working with Sharepoint and Salesforce. "
    }
  ]
}