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May 19, 2022 18:00
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Chatbot Dialogs Table
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Our dialog name | Description | |
---|---|---|
Default | The default dialog when a user sends a message. We’ll modify it to greet the user and forward them to “Send location”, “Send menu”, or “Send rewards info” based on user input. | |
Send location | Sends the user a Google Maps link and address, then proceeds to the “Ask to end chat” dialog. | |
Send menu | Sends the user a link to an online menu, then proceeds to the “Ask to end chat” dialog. | |
Send rewards info | Sends the user a link to create a rewards account, then proceeds to the “Ask to end chat” dialog. | |
Ask to end chat | Asks the user if they need anything else, then ends chat or forwards to “User wants more info” based on user input. | |
User wants more info | Asks the user “How else can I help?” then forwards them to “Send location”, “Send menu”, or “Send rewards info” based on user input. |
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