| EtreCheck version: 2.1.8 (121) | |
| Report generated April 7, 2015 at 9:55:26 PM EDT | |
| Download EtreCheck from http://etresoft.com/etrecheck | |
| Click the [Click for support] links for help with non-Apple products. | |
| Click the [Click for details] links for more information about that line. | |
| Click the [Adware! - Remove] links for help removing adware. | |
| Hardware Information: ℹ️ | |
| MacBook Pro (13-inch, Mid 2012) (Technical Specifications) | |
| MacBook Pro - model: MacBookPro9,2 | |
| 1 2.9 GHz Intel Core i7 CPU: 2-core | |
| 8 GB RAM Upgradeable | |
| BANK 0/DIMM0 | |
| 4 GB DDR3 1600 MHz ok | |
| BANK 1/DIMM0 | |
| 4 GB DDR3 1600 MHz ok | |
| Bluetooth: Good - Handoff/Airdrop2 supported | |
| Wireless: en1: 802.11 a/b/g/n | |
| Battery Health: Normal - Cycle count 805 | |
| Video Information: ℹ️ | |
| Intel HD Graphics 4000 | |
| Color LCD 1280 x 800 | |
| System Software: ℹ️ | |
| OS X 10.10.2 (14C109) - Time since boot: 11 days 2:51:33 | |
| Disk Information: ℹ️ | |
| ST2000LM003 HN-M201RAD disk0 : (2 TB) | |
| EFI (disk0s1) <not mounted> : 210 MB | |
| Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB | |
| [redacted] hd (disk1) / : 2.00 TB (263.88 GB free) | |
| Core Storage: disk0s2 2.00 TB Online | |
| HL-DT-ST DVDRW GS31N | |
| USB Information: ℹ️ | |
| Apple Inc. FaceTime HD Camera (Built-in) | |
| Apple Computer, Inc. IR Receiver | |
| Apple Inc. BRCM20702 Hub | |
| Apple Inc. Bluetooth USB Host Controller | |
| Apple Inc. Apple Internal Keyboard / Trackpad | |
| Thunderbolt Information: ℹ️ | |
| Apple Inc. thunderbolt_bus | |
| Gatekeeper: ℹ️ | |
| Mac App Store and identified developers | |
| Adware: ℹ️ | |
| Conduit [Adware! - Remove] | |
| Kernel Extensions: ℹ️ | |
| /Library/Extensions | |
| [not loaded] com.microsoft.VirtualPC.Networking.1040 (7.0.2) [Click for support] | |
| [loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support] | |
| [loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support] | |
| /System/Library/Extensions | |
| [loaded] com.Cycling74.driver.Soundflower (1.5.2) [Click for support] | |
| [not loaded] com.Symantec.kext.KTUM (10.0.0) [Click for support] | |
| [loaded] com.eltima.SyncMate.kext (0.2.5b15) [Click for support] | |
| [not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.1) [Click for support] | |
| [not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support] | |
| [not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Click for support] | |
| [not loaded] com.smarttech.iokit.SMARTBoard (10) [Click for support] | |
| [loaded] com.splashtop.driver.SRXDisplayCard (1.4 - SDK 10.7) [Click for support] | |
| [loaded] com.splashtop.driver.SRXFrameBufferConnector (1.4 - SDK 10.7) [Click for support] | |
| [not loaded] com.tectona.driver.PL2303 (1.3.0) [Click for support] | |
| [not loaded] com.wacom.kext.pentablet (5.2.6) [Click for support] | |
| Startup Items: ℹ️ | |
| HP IO: Path: /Library/StartupItems/HP IO | |
| LexSleeperX.app: Path: /Library/StartupItems/LexSleeperX.app | |
| OpenAFS: Path: /Library/StartupItems/OpenAFS | |
| Startup items are obsolete in OS X Yosemite | |
| Problem System Launch Agents: ℹ️ | |
| [killed] com.apple.CallHistoryPluginHelper.plist | |
| [killed] com.apple.cmfsyncagent.plist | |
| [killed] com.apple.telephonyutilities.callservicesd.plist | |
| 3 processes killed due to memory pressure | |
| Problem System Launch Daemons: ℹ️ | |
| [killed] com.apple.ctkd.plist | |
| [killed] com.apple.icloud.findmydeviced.plist | |
| [killed] com.apple.periodic-weekly.plist | |
| [killed] com.apple.wdhelper.plist | |
| 4 processes killed due to memory pressure | |
| Launch Agents: ℹ️ | |
| [not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support] | |
| [loaded] com.adobe.CS5ServiceManager.plist [Click for support] | |
| [running] com.ecamm.callrecorderhelper.plist [Click for support] | |
| [running] com.flipvideo.FlipShare.AutoRun.plist [Click for support] | |
| [loaded] com.google.keystone.agent.plist [Click for support] | |
| [loaded] com.hp.help.tocgenerator.plist [Click for support] | |
| [unknown] com.oracle.java.Java-Updater.plist [Click for support] | |
| [running] com.rosettastone.rosettastonedaemon.plist [Click for support] | |
| [running] com.sophos.uiserver.plist [Click for support] | |
| [running] com.splashtop.streamer.SRServiceAgent.plist [Click for support] | |
| [running] com.wacom.pentablet.plist [Click for support] | |
| [not loaded] net.juniper.pulsetray.plist [Click for support] | |
| [loaded] org.macosforge.xquartz.startx.plist [Click for support] | |
| [running] syncmateStarter.plist [Click for support] | |
| Launch Daemons: ℹ️ | |
| [loaded] com.adobe.fpsaud.plist [Click for support] | |
| [running] com.flipvideo.FlipShareServer.launchd.plist [Click for support] | |
| [loaded] com.google.keystone.daemon.plist [Click for support] | |
| [loaded] com.microsoft.office.licensing.helper.plist [Click for support] | |
| [unknown] com.oracle.java.Helper-Tool.plist [Click for support] | |
| [running] com.sophos.common.servicemanager.plist [Click for support] | |
| [running] com.splashtop.streamer.SRServiceDaemon.plist [Click for support] | |
| [running] net.juniper.AccessService.plist [Click for support] | |
| [loaded] net.juniper.UninstallPulse.plist [Click for support] | |
| [loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support] | |
| [running] rapiback.plist [Click for support] | |
| User Launch Agents: ℹ️ | |
| [loaded] com.adobe.ARM.[...].plist [Click for support] | |
| [failed] com.hp.printerAgent.plist [Click for support] | |
| [running] com.spotify.webhelper.plist [Click for support] | |
| User Login Items: ℹ️ | |
| iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app) | |
| iTunesHelper UNKNOWN Hidden (missing value) | |
| VMware Fusion Helper UNKNOWN (missing value) | |
| Missing Sync Monitor Application Hidden (/Applications/Missing Sync for Palm OS/Missing Sync for Palm OS.app/Contents/SharedSupport/Missing Sync Monitor.app) | |
| Dropbox Application (/Applications/Dropbox.app) | |
| Google Drive Application (/Applications/Google Drive.app) | |
| HP Scanjet Manager application (/Library/Application Support/Hewlett-Packard/HP Scanjet Scanner/HP Scanjet Manager.app) | |
| SMARTBoardService Application (/Applications/SMART Product Drivers/Additional Tools/SMARTBoardService.app) | |
| BambooCore Application (/Library/Application Support/Wacom/BambooCore.app) | |
| HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app) | |
| SymQuickMenu Application (/Library/Application Support/Norton Solutions Support/SymQuickMenu/SymQuickMenu.app) | |
| DiskMountNotify Application (/Library/Application Support/Norton Solutions Support/Norton AntiVirus/DiskMountNotify.app) | |
| ScanNotification Application (/Library/Application Support/Norton Solutions Support/Norton AntiVirus/ScanNotification.app) | |
| HPEventHandler UNKNOWN (missing value) | |
| Internet Plug-ins: ℹ️ | |
| AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support] | |
| Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support] | |
| AdobePDFViewer: Version: 10.1.13 [Click for support] | |
| LogMeInSafari32: Version: 1.0.660 [Click for support] | |
| googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support] | |
| Scorch: Version: 6.2.0 [Click for support] | |
| iPhotoPhotocast: Version: 7.0 | |
| VerifiedDownloadPlugin: Version: 1.1 | |
| iPrint: Version: Unknown [Click for support] | |
| QuickTime Plugin: Version: 7.7.3 | |
| LogMeInSafari64: Version: 1.0.660 [Click for support] | |
| FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support] | |
| rlprint: Version: Unknown | |
| DivXBrowserPlugin: Version: 1.4 [Click for support] | |
| Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support] | |
| net.juniper.DSSafariExtensions: Version: Unknown [Click for support] | |
| LogMeIn: Version: 1.0.660 [Click for support] | |
| Google Earth Web Plug-in: Version: 6.1 [Click for support] | |
| Default Browser: Version: 600 - SDK 10.10 | |
| Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 [Click for support] | |
| o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support] | |
| SharePointBrowserPlugin: Version: 14.1.0 [Click for support] | |
| WacomTabletPlugin: Version: WacomTabletPlugin 2.0.0.4 [Click for support] | |
| JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version | |
| WacomNetscape: Version: 1.1.1-1 [Click for support] | |
| User internet Plug-ins: ℹ️ | |
| BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 [Click for support] | |
| bjnplugin_2.90.616.8: Version: bjnplugin 2.90.616.8 - SDK 10.8 [Click for support] | |
| bjninstallplugin_2.90.616.8: Version: bjninstallplugin 2.90.616.8 - SDK 10.8 [Click for support] | |
| ZoomUsPlugIn: Version: 3.5.9172.0212 - SDK 10.10 [Click for support] | |
| Safari Extensions: ℹ️ | |
| Amazon Shopping Assistant [Adware! - Remove] | |
| Ebay Shopping Assistant [Adware! - Remove] | |
| Searchme [Adware! - Remove] | |
| Audio Plug-ins: ℹ️ | |
| CallRecorderFT: Version: 1.1.1 - SDK 10.8 [Click for support] | |
| EcammAudioLoader: Version: 1.0.3 - SDK 10.8 [Click for support] | |
| 3rd Party Preference Panes: ℹ️ | |
| Application Enhancer [Click for support] | |
| DivX [Click for support] | |
| Flash Player [Click for support] | |
| Flip4Mac WMV [Click for support] | |
| FUSE for OS X (OSXFUSE) [Click for support] | |
| MacFUSE [Click for support] | |
| APPrefPane | |
| Perian [Click for support] | |
| SMART Board [Click for support] | |
| TeXDistPrefPane [Click for support] | |
| Time Machine: ℹ️ | |
| Skip System Files: NO | |
| Mobile backups: ON | |
| Auto backup: YES | |
| Volumes being backed up: | |
| mweiss hd: Disk size: 2.00 TB Disk used: 1.74 TB | |
| Destinations: | |
| Riemann Hypothesis [Local] | |
| Total size: 999.86 GB | |
| Total number of backups: 5 | |
| Oldest backup: 2015-03-27 02:55:21 +0000 | |
| Last backup: 2015-03-27 13:28:21 +0000 | |
| Size of backup disk: Too small | |
| Backup size 999.86 GB < (Disk used 1.74 TB X 3) | |
| Top Processes by CPU: ℹ️ | |
| 91% helpd | |
| 34% firefox | |
| 18% WindowServer | |
| 9% Finder | |
| 1% hidd | |
| Top Processes by Memory: ℹ️ | |
| 1.28 GB firefox | |
| 687 MB helpd | |
| 189 MB SophosWebIntelligence | |
| 155 MB iTunes | |
| 129 MB Finder | |
| Virtual Memory Information: ℹ️ | |
| 160 MB Free RAM | |
| 2.75 GB Active RAM | |
| 2.06 GB Inactive RAM | |
| 1.26 GB Wired RAM | |
| 82.06 GB Page-ins | |
| 2.21 GB Page-outs | |
| Diagnostics Information: ℹ️ | |
| Apr 7, 2015, 07:35:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2015-04-07-193552_[redacted].crash | |
| Apr 6, 2015, 11:46:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2015-04-06-234631_[redacted].crash | |
| Apr 6, 2015, 07:28:29 PM /Library/Logs/DiagnosticReports/firefox_2015-04-06-192829_[redacted].cpu_resource.diag [Click for details] | |
| Apr 5, 2015, 10:48:36 PM /Library/Logs/DiagnosticReports/firefox_2015-04-05-224836_[redacted].hang | |
| Apr 5, 2015, 10:46:03 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2015-04-05-224603_[redacted].crash | |
| Apr 5, 2015, 10:46:03 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-04-05-224603_[redacted].crash | |
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