common.php

<?php

// Declare common variables

$dbhost = "localhost";
$dbuser = "xxxxxxxxx";
$dbpassword = "xxxxxxx";
$dbdatabase = "xxxxxx";
$db = mysql_connect($dbhost, $dbuser, $dbpassword);
mysql_select_db($dbdatabase, $db);

define('SYS_NAME', "xxxxxxxxx");
define('SYS_EMAIL', "xxxxxxxx@xxxxxxx.com");



function checkLoginCredentials($username, $password) {
  //set POST variables
	$url = 'https://xxxxxx.net/_external_auth_connector.php';

	$fields = array(
							'username' => urlencode($username),
							'password' => urlencode($password),
							'secret' => urlencode("xxxxxxxxxxxxxxx")
					);

	//url-ify the data for the POST
	foreach($fields as $key=>$value) { $fields_string .= $key.'='.$value.'&'; }
	rtrim($fields_string, '&');

	//open connection
	$ch = curl_init();

	//set the url, number of POST vars, POST data
	curl_setopt($ch,CURLOPT_URL, $url);
	curl_setopt($ch,CURLOPT_POST, count($fields));
	curl_setopt($ch,CURLOPT_POSTFIELDS, $fields_string);
	curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);			// return the data instead of outputting it.

	//execute post
	$result = curl_exec($ch);

	//close connection
	curl_close($ch);

	return $result;
}



function getTicketDetails($ticketID, $fields) {
	$fields = implode(", ",$fields);
	$SQL_Select = "SELECT $fields from `tickets` WHERE `ticket_id` = '".$ticketID."' LIMIT 1";
	$result = mysql_fetch_assoc(mysql_query($SQL_Select));
	//$result = $SQL_Select;
	return $result;
}


function getAdminDetails($adminID, $fields) {
	$fields = implode(", ",$fields);
	$SQL_Select = "SELECT name, email, sms_email from `admins` WHERE `admin_id` = '".$adminID."' LIMIT 1";
	$result = mysql_fetch_assoc(mysql_query($SQL_Select));
	//$result = $SQL_Select;
	return $result;
}



function sendEmail($from_email, $from_name, $to_email, $to_name, $subject, $message, $priority) {
	//$transport = Swift_SmtpTransport::newInstance('localhost', 25);
	$transport = Swift_MailTransport::newInstance();						// Create the transport; use php mail
	$mailer = Swift_Mailer::newInstance($transport);						// Create the Mailer using your created Transport
	$message = Swift_Message::newInstance()									// Create the message
	  ->setPriority($priority)												// Give the message a priority, 1 through 5, 1 being the highest.
	  ->setSubject($subject)												// Give the message a subject
	  ->setFrom(array($from_email => $from_name))							// Set the From address with an associative array
	  ->setTo(array($to_email => $to_name))									// Set the To addresses with an associative array
	  ->setReadReceiptTo(SYS_EMAIL)											// Send read receipts to Support
	  ->setBody('Here is the message itself')								// Give it a body
	  ->addPart('<q>Here is the message itself</q>', 'text/html')			// And optionally an alternative body
	  ;
	$result = $mailer->send($message);										// Send the message
	return $to_email;
}


?>

index.php

<?php
/*
 Title: Ticket
 Tagline: Handle Ticket related actions
 Tags: basic
 Requires: PHP >= 5.3

 */
require_once('../../Swift/lib/swift_required.php');


  
require_once '../includes/common.php';
require_once '../includes/language.php';
require_once '../../Restler/vendor/restler.php';
use Luracast\Restler\Restler;

$r = new Restler();

$r->addAPIClass('Ticket','');							// Live code
$r->addAPIClass('Remind');
$r->setSupportedFormats('JsonFormat', 'UploadFormat');	// UploadFormat is required for multipart/form-data to work correctly
$r->handle();

language.php

<?php
$Exception = array ("400" => "Check the API Documentation for the correct syntax.");

define('LANG_REMIND_SUBJ', "Reminder: Status Update Request");
?>

Ticket.php

<?php


class Remind {
  /*
		Paramters:
			ticketID	-	int
	*/
	function post($request_data=NULL) {
		//$request_data will never be null
        //instead it can be an empty array
        if (  (empty($request_data['username'])) || (empty($request_data['password']))  ) {
            throw new RestException(400, $GLOBALS["Exception"]["400"]);
        }
		// Check the user's login credentials; a result of "1" denotes sucessful authentication
		if (checkLoginCredentials($request_data['username'], $request_data['password']) == "1") {
			// Get the admin_id on the referenced ticket
			$fields = array("admin_id");
			$a = getTicketDetails($request_data['ticketID'], $fields);
			
			// Get the admin's name, email, and sms_email
			$fields = array("name","email","sms_email");
			$b = getAdminDetails($a['admin_id'], $fields);

			$c = sendEmail(SYS_EMAIL, SYS_NAME, $b['email'], $b['name'], LANG_REMIND_SUBJ, "message goes here", 1);
			return array(
				'request_success' => true,
				'auth_success' => true,
				'data' => $c
			);	//end return
		}	//end if
		else {	throw new RestException(401, $GLOBALS["Exception"]["401"]);	}
	}	//end post function

}	//end Remind class