Last active
March 7, 2019 20:55
-
-
Save armstrjare/110d1d72e954626dfe39 to your computer and use it in GitHub Desktop.
Zendesk Regular Email Formatting
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
{% capture newline %} | |
{% endcapture %}{% capture htmlemail %}{{ ticket.latest_comment_formatted | split:"<table" | size }}{% endcapture %}{% if htmlemail == '1' %}{{ ticket.latest_comment.value }} | |
{% else %}{{ ticket.latest_comment.formatted_value }}{% endif %} | |
{% for attachment in ticket.latest_comment.attachments %} | |
Attachment: {{attachment.filename}} {{attachment.url}} | |
{% endfor %} | |
{% if htmlemail == '1' %} | |
{% for comment in ticket.public_comments %}{% if forloop.index > 1 %}{% capture preline_prefix %} | |
{% for i in (3..forloop.index) %}>{% endfor %}{% if forloop.index > 2%} {% endif %}{% endcapture %}{{ preline_prefix }}On {{ comment.created_at_with_time | date:'%a, %B %-d, %Y at %-I:%M %p' }}, {{ comment.author.name }} <{{ comment.author.email }}> wrote:{{ preline_prefix }}{% capture line_prefix %} | |
{% for i in (2..forloop.index) %}>{% endfor %} {% endcapture %}{{ line_prefix }}{{ comment.value | split:newline | join:line_prefix }}{{ line_prefix }}{% endif %}{% endfor %} | |
{% else %} | |
{% for comment in ticket.public_comments %}{% if forloop.index > 1 %} | |
<div> | |
On {{ comment.created_at_with_time | date:'%a, %B %-d, %Y at %-I:%M %p' }}, {{ comment.author.name }} <{{ comment.author.email }}> wrote: | |
<blockquote style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">{{ comment.formatted_value }} | |
{% endif %}{% endfor %} | |
{% for comment in ticket.comments %}{% if forloop.index > 1 %}</blockquote></div>{% endif %}{% endfor %} | |
{% endif %} |
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
{% capture newline %} | |
{% endcapture %}{% capture htmlemail %}{{ ticket.latest_comment_formatted | split:"<table" | size }}{% endcapture %}{% if htmlemail == '1' %}{{ ticket.latest_comment.value }} | |
{% else %}{{ ticket.latest_comment.formatted_value }} | |
{% endif %} | |
{% for attachment in ticket.latest_comment.attachments %} | |
Attachment: {{attachment.filename}} {{attachment.url}} | |
{% endfor %} |
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
<div dir="ltr"> | |
<div style="color: #b5b5b5;">{{delimiter}}</div> | |
{{content}} | |
</div> |
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
Is this still valid? :)