Solution to: Stuck on Dell logo in Dual Boot Dell Machine
Machine Information:
- Model: Dell G5 5587
- Processor: Intel core i7-8750H
- Ram: 16GB
- Graphics: NVIDIA 1060 GeForce GTX 1060 Mobile
- SSD: 256GB
- HDD: 1TB
- OS: Ubuntu 20.04 LTS
Scenario:
- Updated packages, drivers, and softwares using Software Updater as usual.
- Restarted the machine as suggested.
- Dell logo freezes in the laptop and on the connected second display(VGA) I could login.
- Network connectivity and Bluetooth connection was missing.
- I disconnected the second display and restarted the machine.
- Stuck on the Dell logo screen after selecting the Ubuntu from Grub menu. Waited for more than 5 minutes but it did not change.
Solution:
- Selected Ubuntu Advanced Options from the Grub menu.
- Selected the recovery mode for the latest Kernel version. For me it was:
Linux 5.4.0-60-generic (recovery mode) - Selected the
dpgk Repair broken packages. - Pressed
yand thenEnter. - Selected
Resume Resume to normal boot. - Logged in to the OS, it was flickering on the second display.
- Got network connection and Bluetooth connection.
- Update the packages using
sudo apt-get update - Changed settings in
Software Updater>Updates>Notify me of a new Ubuntu version>Any version. - Closed the
Software Updaterand opened it again. - Got notification of a new upgrade
Ubuntu 20.10. - Clicked
Upgrade. - Followed on screen instructions to upgrade to
Ubuntu 20.10. - Restarted the machine.
- The Dell logo is not freezing anymore.
- Restarted the machine several times to confirm that everything is working as expected.
Reference: