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asachs01/troubleshooting-impact-guild-wifi.md

Last active October 10, 2017 13:20
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Guide to troubleshooting issues with Impact Guild's WiFi
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troubleshooting-impact-guild-wifi.md

How to Troubleshoot Wireless Issues

Mac

  1. First run through this guide from Mac.
  2. If you're still seeing a general slowness, and you're on OS X Sierra, proceed to run through the guide here.
  3. If you've run through ^ and the wireless is still providng to be slow, do a speed test at fast.com.
  4. If the speed test shows anything less than 75Mbps proceed to take a screenshot.
  5. Take a screenshot using the keys: Command + Shift + 4 (see this link for further info)
  6. Upload the screeenshot (it should be on your desktop) to the Impact Guild slack in #tech-support and mention @aaronsachs for additional help

** One thing you'll want to ensure that you do prior to any testing/changes is pause or disable syncing on anything like Dropbox, Box, or Google Drive. If after disabling you're still seeing slow speeds, then proceed to walk through the steps above.

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