Zapier Customer Champion

Here are my favorites/least favorites.

Five Most Favorite:

1. Respond to 60+ support requests via email every day
2. Write and maintain thousands of pages of help documentation
3. Ghostwrite documentation for partners to publish on thier own sites
4. Create video tutorials to help teach users a specific feature or use case
5. Receive 20+ inbound phone calls per day and help them solve their issues

Five Least Favorite:

1. Dig through activity logs to troubleshoot a customer's broken Zap
2. Work with 3rd party partners to track down a tricky situation for a joint customer
3. Engage multiple users at once via chat to answer their questions and troubleshoot problems
4. Act as a dedicated rep for a handful of key customers to ensure their success using Zapier
5. Make Zap templates to help showcase the thousands of ways customers can use Zapier