support_handoff_liveagent.js

support_handoff_liveagent.js

// load Drift and LiveAgent here
// if Drift should fire first, hide LiveAgent -- if the other way, hide Drift.


window.drift.on("conversation:buttonClicked", function(data) {
  console.log(data);
  if (data.buttonBody == "File a ticket") { // be sure to change text to match your implementaton
    drift.unload();
    liveagent.startChat('57370000000TN5N'); // change for your live agent ID
  };
});