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What get's be buzzing....
Work with the product team to develop a new feature based on feedback from customers
Work with 3rd party partners to track down a tricky situation for a joint customer
Work with people to figure out if Zapier can solve a particular workflow or integration challenge they have
Manage a support team
Dig through activity logs to troubleshoot a customer's broken Zap
Not so buzzing
Respond to Zapier fans on Twitter, Facebook, Reddit, and other 3rd party sites
Recieve 20+ inbound phone calls per day and help them solve their issues