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@balrajOla
Created June 7, 2019 06:57
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Make instant improvements based on specific feedback with visual context and rich metadata.<\/li>\n <li class=\"\"><span>3<\/span>\n <strong>Increased conversion rate.<\/strong> We are here to help you never lose sight of your visitors again. Improve the user experience and increase your conversion rate.<\/li>\n <\/ol>\n\n <hgroup class=\"\"><h2>Who benefits?<\/h2><\/hgroup>\n <ul class=\"\">\n <li class=\"marketers\"><h3>Marketers<\/h3>\n Generate leads and truly understand what drives your website visitors.\n <\/li>\n <li class=\"productmanager\"><h3 class=\"\">Product manager<\/h3>\n Get in touch with your website visitors and convert them to loyal customers.\n <\/li>\n <li class=\"designers\"><h3>Designers<\/h3>\n Continuously improve the user experience based on honest, visual feedback.\n <\/li>\n <li class=\"developers\"><h3 class=\"\">Web Developers<\/h3>\n Fix bugs early &amp; optimize your site based on visual feedback and rich metadata.\n <\/li>\n <\/ul>\n\n <div style=\"padding-top: 30px;clear: both;\" class=\"\"><\/div>\n \n <hgroup class=\"\"><h2 class=\"\">Ux insights, tips &amp; demo cases<\/h2><\/hgroup>\n <div class=\"blog_posts\"> <a href=\"http:\/\/blog.sample.com\/responsive-web-design\/\" title=\"Responsive Web Design\">\n <img width=\"150\" height=\"150\" src=\"https:\/\/d1txh3wi5hp22t.cloudfront.net\/wp-content\/uploads\/featured8-150x150.png\" class=\"attachment-thumbnail wp-post-image\" alt=\"featured\" title=\"featured\">\n <div>\n <h3>Responsive Web Design<\/h3>\n <span>Randy Lek<\/span>, on Jan 30\n <\/div>\n <\/a>\n <a href=\"http:\/\/blog.sample.com\/visual-appeal-vs-functionality-web-design\/\" title=\"Visual Appeal vs. Functionality in Web Design\">\n <img width=\"150\" height=\"150\" src=\"https:\/\/d1txh3wi5hp22t.cloudfront.net\/wp-content\/uploads\/2014_01_28_featured-150x150.jpg\" class=\"attachment-thumbnail wp-post-image\" alt=\"2014_01_28_featured\" title=\"2014_01_28_featured\">\n <div>\n <h3>Visual Appeal vs. Functionality in Web Design<\/h3>\n <span>Sabina Idler<\/span>, on Jan 28\n <\/div>\n <\/a>\n <a href=\"http:\/\/blog.sample.com\/abc-usability-part-12\/\" title=\"The ABC of Usability Part 12\">\n <img width=\"150\" height=\"150\" src=\"https:\/\/d1txh3wi5hp22t.cloudfront.net\/wp-content\/uploads\/new-feature3-150x150.png\" class=\"attachment-thumbnail wp-post-image\" alt=\"new feature\" title=\"new feature\">\n <div>\n <h3>The ABC of Usability Part 12<\/h3>\n <span>Oliver McGough<\/span>, on Jan 21\n <\/div>\n <\/a>\n<\/div>\n<\/article>","images":{"screenshot":{"uri":"52ef8e7dfa8d1b5846de176e\/screenshot","width":1905,"height":1835,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ef8e7dfa8d1b5846de176e\/screenshot"},"full_image":{"uri":"52ef8e7dfa8d1b5846de176e\/full_image","width":630,"height":882,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ef8e7dfa8d1b5846de176e\/full_image"},"no_context":{"uri":"52ef8e7dfa8d1b5846de176e\/no_context","width":530,"height":782,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ef8e7dfa8d1b5846de176e\/no_context"},"thumbnail":{"uri":"52ef8e7dfa8d1b5846de176e\/thumbnail","width":66,"height":66,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ef8e7dfa8d1b5846de176e\/thumbnail"},"cropped":{"uri":"52ef8e7dfa8d1b5846de176e\/cropped","width":470,"height":430,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ef8e7dfa8d1b5846de176e\/cropped"},"grid":{"uri":"52ef8e7dfa8d1b5846de176e\/grid","width":218,"height":152,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ef8e7dfa8d1b5846de176e\/grid"},"list":{"uri":"52ef8e7dfa8d1b5846de176e\/list","width":48,"height":48,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ef8e7dfa8d1b5846de176e\/list"},"detail":{"uri":"52ef8e7dfa8d1b5846de176e\/detail","width":214,"height":300,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ef8e7dfa8d1b5846de176e\/detail"}},"ip":"xx.xx.xx.xx","labels":["compliment"],"nps":null,"original_size":{"width":530,"height":752},"performance":2,"public_id":"2df791563ab969b1655470a5ba50c81ab5c4d368","rating":4,"screen":{"availWidth":1920,"availHeight":1160,"availTop":0,"availLeft":0,"pixelDepth":24,"colorDepth":24,"width":1920,"height":1200},"site_id":"65faae774973","status":"new","tags":[],"timing":{"loadEventEnd":1391431126861,"loadEventStart":1391431126834,"domComplete":1391431126834,"domContentLoadedEventEnd":1391431125561,"domContentLoadedEventStart":1391431125543,"domInteractive":1391431125543,"domLoading":1391431124998,"responseEnd":1391431124990,"responseStart":1391431124940,"requestStart":1391431124774,"secureConnectionStart":1391431124514,"connectEnd":1391431124774,"connectStart":1391431124399,"domainLookupEnd":1391431124399,"domainLookupStart":1391431124399,"fetchStart":1391431124394,"redirectEnd":0,"redirectStart":0,"unloadEventEnd":0,"unloadEventStart":0,"navigationStart":1391431124140},"url":"https:\/\/sample.com\/","viewport":{"width":1905,"height":1075},"id":"52ef8e7dfa8d1b5846de176e","starred":false},{"browser":{"doNotTrack":"unspecified","appCodeName":"Mozilla","oscpu":"Windows NT 6.1; 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Intel Mac OS X 10_9_1) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/32.0.1700.102 Safari\/537.36","platform":"MacIntel","appVersion":"5.0 (Macintosh; Intel Mac OS X 10_9_1) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/32.0.1700.102 Safari\/537.36","appName":"Netscape","vendorSub":"","vendor":"Google Inc.","productSub":"20030107","cookieEnabled":true,"language":"en-US"},"campaign":[],"comment":"nice","computed_browser":{"Browser":"Chrome","Version":"32.0","Platform":"MacOSX","FullBrowser":"Chrome"},"computed_location":"United States","creation_date":1391285366,"custom":{"subject":"compliment"},"email":null,"geo":{"country":"US","region":"PA","city":"Philadelphia","postalcode":"19122","lat":39.9774,"lon":-75.1452,"metro":"504","area":"215"},"host":"https:\/\/sample.com","html_snippet":"<section>\n <aside class=\"toggable section_feedback\">\n <img class=\"badge\" src=\"\/bundles\/sampleasset\/images\/products\/badge_live_33.png\">\n <h3 class=\"\">sample Live<\/h3>\n <ul>\n <li class=\"feedback_intro active\"><a href=\"#feedback_intro\">Introduction<\/a><\/li>\n <li class=\"intuitive_to_use\"><a href=\"#intuitive_to_use\">Intuitive to use<\/a><\/li>\n <li class=\"feedback_visual_analysis\"><a href=\"#feedback_visual_analysis\">Visual analysis<\/a><\/li>\n <li class=\"measure_emotions\"><a href=\"#measure_emotions\">Measure emotions<\/a><\/li>\n <li class=\"targeted_messages\"><a href=\"#targeted_messages\">Targeted messages<\/a><\/li>\n <li class=\"exit_surveys\"><a href=\"#exit_surveys\">Targeted (exit) surveys<\/a><\/li>\n <li class=\"mobile_participation\"><a href=\"#mobile_participation\">Mobile participation<\/a><\/li>\n <li class=\"multiple_users\"><a href=\"#multiple_users\">Multiple users<\/a><\/li>\n <li class=\"feedback_integrations\"><a href=\"#feedback_integrations\">Third party integrations<\/a><\/li>\n <li class=\"language_export\"><a href=\"#language_export\">Languages &amp; Export<\/a><\/li>\n <!--<li class=\"javascript_api\"><a href=\"#javascript_api\">Javascript API<\/a><\/li>-->\n <\/ul>\n <img class=\"badge\" src=\"\/bundles\/sampleasset\/images\/products\/badge_live_33.png\">\n <h3>Resources<\/h3>\n <ul>\n <li class=\"live_case_studies\"><a href=\"#live_case_studies\">Case studies<\/a><\/li>\n <li class=\"live_request_demo\"><a href=\"#live_request_demo\">Request demo<\/a><\/li>\n <\/ul>\n\n <\/aside>\n <aside class=\"toggable section_survey\">\n <img class=\"badge\" src=\"\/bundles\/sampleasset\/images\/products\/badge_survey_33.png\">\n <h3>sample Survey<\/h3>\n <ul>\n <li class=\"survey_intro active\"><a href=\"#survey_intro\">Introduction<\/a><\/li>\n <li class=\"survey_visual\"><a href=\"#survey_visual\">Visual Survey<\/a><\/li>\n <li class=\"survey_easy_to_setup\"><a href=\"#survey_easy_to_setup\">Easy to Setup<\/a><\/li>\n <li class=\"survey_easy_to_promote\"><a href=\"#survey_easy_to_promote\">Easy to Promote<\/a><\/li>\n <li class=\"survey_visual_analysis\"><a href=\"#survey_visual_analysis\">Visual Analysis<\/a><\/li>\n <li class=\"survey_languages_export\"><a href=\"#survey_languages_export\">Languages &amp; Export<\/a><\/li>\n <li class=\"survey_mobile\"><a href=\"#survey_mobile\">Mobile Testing<\/a><\/li>\n <li class=\"survey_integrations\"><a href=\"#survey_integrations\">Third party integrations<\/a><\/li>\n <\/ul>\n <img class=\"badge\" src=\"\/bundles\/sampleasset\/images\/products\/badge_survey_33.png\">\n <h3>Resources<\/h3>\n <ul>\n <li class=\"survey_demo_cases\"><a href=\"#survey_demo_cases\">Demo cases<\/a><\/li>\n <li class=\"survey_download_whitepapers\"><a href=\"#survey_download_whitepapers\">Download white papers<\/a><\/li>\n <li class=\"survey_request_demo\"><a href=\"#survey_request_demo\">Request demo<\/a><\/li>\n <\/ul>\n <\/aside>\n <article class=\"toggable section_feedback\">\n <div class=\"slider_container\">\n <ul class=\"slider\" style=\"width: 14904px;\">\n <li id=\"feedback_intro\" class=\"\">\n <h2>Collect valuable visual feedback on your website<\/h2>\n <h3 class=\"\">Give your visitors an intuitive tool to give feedback, visually<\/h3>\n\n <iframe width=\"640\" height=\"364\" src=\"https:\/\/www.youtube.com\/embed\/WZy0XKQqTZQ?autoplay=0&amp;rel=0&amp;fs=1&amp;showinfo=0&amp;controls=1&amp;hd=1&amp;wmode=transparent\" frameborder=\"0\" allowfullscreen=\"\" class=\"\"><\/iframe>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <h3 class=\"mid_title\">The features that help you to receive quality feedback<\/h3>\n\n <ul class=\"feature_gallery\">\n <li>\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_easy_usage_full.jpg\" title=\"sample Live - Intuitive user interface\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/live\/live_tiles_easy_usage.jpg\" alt=\"sample Intuitive user interface\"><\/a>\n <h4>Visual Feedback<\/h4>\n <p>Intuitive feedback interface where your visitors simply select the part of your website they want to give feedback on.<\/p>\n <\/li>\n <li>\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_tiles_targeted_feedback_full.jpg\" title=\"sample Live - Targeted feedback forms\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/live\/live_tiles_targeted_feedback_small.jpg\" alt=\"sample Live Targeted feedback forms\"><\/a>\n <h4>Targeted feedback forms<\/h4>\n <p>Run different feedback forms on your website with targeted feedback forms. Ask your visitors different questions within your funnel.<\/p>\n <\/li>\n <li class=\"no_margin_right\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_tiles_feedback_form_editor_full.jpg\" title=\"sample Live - Feedback form editor\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/live\/live_tiles_feedback_form_editor_small.jpg\" alt=\"sample Live Feedback form editor\"><\/a>\n <h4>Feedback form editor<\/h4>\n <p>Edit your feedback form right from the sample admin. Select a language, add form fields and publish directly on your site.<\/p>\n <\/li>\n\n <li style=\"clear: both;\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_tiles_dashboard_full.jpg\" title=\"sample Live - Intuitive dashboard\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/live\/live_tiles_dashboard_small.jpg\" alt=\"sample Live Intuitive Dashboard\"><\/a>\n <h4>Intuitive Dashboard<\/h4>\n <p>Get an aggregated overview of your feedback results on the intuitive dashboard.<\/p>\n <\/li>\n\n <li>\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_visual_full.jpg\" title=\"sample Live - Visual Analysis\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/live\/live_tiles_visual_analysis.jpg\" alt=\"sample Live visual analysis\"><\/a>\n <h4>Visual analysis<\/h4>\n <p>Get a visual overview of the website parts your visitors give feedback on together with rich meta data.<\/p>\n <\/li>\n <li class=\"no_margin_right\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_slideout_message_full.png\" title=\"sample Live - Targeted Messages\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/live\/live_tiles_targeted_messages.jpg\" alt=\"sample Live Targeted messages\"><\/a>\n <h4>Targeted messages<\/h4>\n <p>With our targeted slide-out messages, you can ask your visitors directly for feedback about a specific element, or page.<\/p>\n <\/li>\n\n <li>\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_tiles_slide_out_survey_full.jpg\" title=\"sample Live - Slide out surveys\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/live\/live_tiles_slide_out_survey_small.jpg\" alt=\"sample Live Slide out surveys\"><\/a>\n <h4>Slide out surveys<\/h4>\n <p>With our targeted slide-out surveys you can get quick insights from your visitors.<\/p>\n <\/li>\n <li>\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_full_survey_full.jpg\" title=\"sample Live - Targeted Full surveys\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/live\/live_full_survey_small.jpg\" alt=\"sample Live Targeted full surveys\"><\/a>\n <h4>Full (exit) surveys<\/h4>\n <p>Get more insights why users leave your page, or conduct satisfactory surveys with full surveys campaigns.<\/p>\n <\/li>\n\n <li class=\"no_margin_right\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_tiles_form_editor_full.jpg\" title=\"sample Live - Campaigns form editor\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/live\/live_tiles_form_editor_small.jpg\" alt=\"sample Live campaigns form editor\"><\/a>\n <h4>Custom Form editor<\/h4>\n <p>Our custom form builder allows you to create your own (exit) survey in no time or use one the templates.<\/p>\n <\/li>\n <li>\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_multiple_users_full.jpg\" title=\"sample Live - Multiple users and user roles\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/live\/live_tiles_user_roles_small.jpg\" alt=\"sample Live muliple users and user roles\"><\/a>\n <h4>Multiple users<\/h4>\n <p>Invite multiple users to the sample Live account and assign user roles and button access.<\/p>\n <\/li>\n <li>\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_tiles_campaign_analytics_full.jpg\" title=\"sample Live - Custom form editor\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/live\/live_tiles_campaign_analytics_small.jpg\" alt=\"sample Live custom form editor\"><\/a>\n <h4>Campaign analytics<\/h4>\n <p>The visual and easy-to-use analyze page gives you a quick overview of your campaign results.<\/p>\n <\/li>\n <li class=\"no_margin_right\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_tiles_google_analytics_full.jpg\" title=\"sample Live - Google Analytics Integration\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/live\/live_tiles_google_analytics_small.jpg\" alt=\"sample Live Google Analytics Integration\"><\/a>\n <h4>Google Analytics integration<\/h4>\n <p>Gain more insight in the way your visitors give feedback by integrating sample Live with Google Analytics.<\/p>\n <\/li>\n <\/ul>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <\/li>\n <li id=\"intuitive_to_use\">\n <h2>Intuitive to use<\/h2>\n <h3>Your visitors will love it<\/h3>\n\n <div class=\"content_image left\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_button_full.jpg\" title=\"sample Live - Feedback button\" class=\"fancybox image_right\"><span class=\"rollover\"><\/span><img src=\"\/bundles\/sampleasset\/images\/products\/live\/live_button_small.jpg\" alt=\"sample Live feedback button\"><\/a>\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>The feedback button<\/h4>\n <p>Just by adding a small snippet of code to your website you will get the sample Live feedback button and technology on your website. The feedback button is available in different colors, shapes and with different text. With our enterprise plan we offer full customization of the feedback button.<\/p>\n\n <p>See the button live in action on the right side of this page ---&gt;<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_easy_usage2_full.jpg\" title=\"sample Live - Intuitive to use\" class=\"fancybox image_right\"><span class=\"rollover\"><\/span><img src=\"\/bundles\/sampleasset\/images\/products\/live\/live_easy_usage2_small.jpg\" alt=\"sample Live easy intuitive usage\"><\/a>\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Select any website element<\/h4>\n\n <p>sample Live is the easiest way to connect with your visitors. It\u2019s fun and it only takes a few clicks. People can select and rate any item on your web page. No need to hassle them with surveys in form of annoying pop-ups. People give feedback on their sole discretion. All while browsing your site in their own pace and with their own goals in mind.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image left\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_easy_usage_full.jpg\" title=\"sample Live - Intuitive to use\" class=\"fancybox image_left\"><span class=\"rollover\"><\/span><img src=\"\/bundles\/sampleasset\/images\/products\/live\/live_easy_usage_small.jpg\" alt=\"sample Live easy intuitive usage\"><\/a>\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Intuitive feedback flow<\/h4>\n <p>Instead of writing complicated descriptions, your visitors simply select the part they want to give feedback on. They share their thoughts and return to whatever they were doing on your site in no time. It is a simple and fun way for visitors to get in touch and share their thoughts and emotions with you. The results: a more comfortable path to purchase.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <img src=\"\/bundles\/sampleasset\/images\/products\/live\/live_custom_buttons_small.jpg\" alt=\"sample Live custom feedback buttons\">\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Customizable<\/h4>\n <p>Both the feedback button as well as the feedback form are fully customizable. This way it will fully blend in with your website design (<a href=\"\/plans\">Enterprise<\/a> plan only).<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"client_quote\">\n <blockquote>I would absolutely recommend sample Live to others. The moment I started upping my traffic the replies started pouring in. I think the success of sample comes down to how simple the feedback button works.<\/blockquote>\n <cite><strong>Travis Skindzier<\/strong> co-owner East Coast EFX<\/cite>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <\/li>\n \n <li id=\"feedback_visual_analysis\">\n <h2>Visual analysis<\/h2>\n <h3>Our intuitive dashboard makes your analysis easy.<\/h3>\n\n <div class=\"content_image left\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_feedback_overview_full.png\" title=\"sample Live - Visual analysis\" class=\"fancybox image_left\"><span class=\"rollover\"><\/span><img src=\"\/bundles\/sampleasset\/images\/products\/live\/live_feedback_overview_small.jpg\" alt=\"sample Live Visual feedback\"><\/a>\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Visual feedback overview<\/h4>\n <p>Get an overview of your feedback statistics. Organize and manage your feedback responses. Filter feedback responses by relevant criteria, such as their emotional rating, the page where the feedback was given, status, date range, etc.<\/p>\n\n <p>Export filtered results to use them in other applications (e.g. Excel) and discuss them with clients, or colleagues. Even better: Simply shoot feedback directly into your bug tracking system, or direct it to your customer support center. We feature several <a href=\"#feedback_integrations\">third party integrations<\/a> and new ones can be added on request.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_visual_full.jpg\" title=\"sample Live - Visual analysis\" class=\"fancybox image_right\"><span class=\"rollover\"><\/span><img src=\"\/bundles\/sampleasset\/images\/products\/live\/live_visual_small.jpg\" alt=\"sample Live Visual feedback\"><\/a>\n\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_visual2_full.jpg\" title=\"sample Live - Visual analysis\" class=\"fancybox image_right\"><span class=\"rollover\"><\/span><img src=\"\/bundles\/sampleasset\/images\/products\/live\/live_visual2_small.jpg\" alt=\"sample Live Visual feedback\"><\/a>\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Feedback details<\/h4>\n <p>Every feedback item is enriched with a screenshot of the selected element and valuable meta data: the page the feedback was given on, location, browser, operating system, browser viewport, language, etc.<\/p>\n\n <p>Futhermore you can tag every feedback item with personal label. This makes it easy to find back certain feedback items later and keep your feedback organized.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <\/li>\n <li id=\"measure_emotions\">\n <h2>Measure emotions<\/h2>\n <h3>Turn emotions into actionable numbers. Here is how it works.<\/h3>\n\n <div class=\"content_image left\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_emotion_full.jpg\" title=\"sample Live - Measure emotions\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/live\/live_emotion_small.jpg\" alt=\"sample Live Emotion\"><\/a>\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Emotional trendline<\/h4>\n <p>Visitors of your site click the Live feedback button to activate the feedback mode. Then, they select and rate any part of your site, such as your logo, pricing plan, or navigation structure.<\/p> \n <p>Visitors rate an element simply by choosing one out of five emotions. They can add tags and comments to further specify their feelings.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_dashboard_full.jpg\" title=\"sample Live - Personal dashboard\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/live\/live_dashboard_small.jpg\" alt=\"sample Live Personal dashboard\"><\/a>\n\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_world_full.jpg\" title=\"sample Live - World Map, see where your feedback comes from\" class=\"fancybox\"><img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/live\/live_world_small.jpg\" alt=\"sample Live World Map\"><\/a>\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Personal dashboard<\/h4>\n <p>In your personal dashboard, you can easily keep track of collected feedback over time. All your results are continuously plotted on a visual trendline. For example, you can see how your visitors\u2019 overall mood changes over time, or how specific design changes affect the user experience of your site.<\/p>\n\n <p>Furthermore, your visitors' emotions will be displayed together with the design element they refer to. This provides you with valuable, visual context that allows you to take instant actions. Your visitors provide you with insights and suggestions for improvement; now its up to you!<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n \n <\/li>\n <li id=\"targeted_messages\">\n <h2>Targeted messages<\/h2>\n <h3>Get more feedback with targeted slide-out messages<\/h3>\n\n <div class=\"content_image left\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_slideout_message_full.png\" title=\"sample Live - Targeted messages\" class=\"fancybox image_left\"><span class=\"rollover\"><\/span><img src=\"\/bundles\/sampleasset\/images\/products\/live\/live_slideout_message_small.jpg\" alt=\"sample Live targeted slide out messages\"><\/a>\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_slideout_message_dela_full.jpg\" title=\"sample Live - Fully customizable targeted messages\" class=\"fancybox image_left\"><span class=\"rollover\"><\/span><img src=\"\/bundles\/sampleasset\/images\/products\/live\/live_slideout_message_dela_small.jpg\" alt=\"sample Live fully customizable targeted slide out messages\"><\/a>\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Boost feedback responses<\/h4>\n \n <p>Ask your visitors directly for feedback about a specific element, or page, and boost your Live Feedback responses. With this targeted slide-out campaign, you can now invite certain groups of interest to share their feedback with you. Clients confirm that a personal message in their own tone of voice appeals to visitors and motivates them to leave significantly more feedback.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_recruit_participants_full.jpg\" title=\"sample Live - Recruit survey participants\" class=\"fancybox image_left\"><span class=\"rollover\"><\/span><img src=\"\/bundles\/sampleasset\/images\/products\/live\/live_recruit_participants_small.jpg\" alt=\"sample Live recruit survey participants\"><\/a>\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Recruit participants for an external survey<\/h4>\n \n <p>With this campaign you can easily recruit participants for an external survey on your live website. Visitors to your site are already involved with your brand of product, which makes them the perfect participants for your market research or usability study. There is not only a high engagement, which acts as motivator for people to participate in your survey, but you also get easy access to real users of your site.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <\/li>\n <li id=\"exit_surveys\">\n <h2>Targeted (exit) surveys<\/h2>\n <h3>Get more visitor insights with targeted (exit) surveys<\/h3>\n\n <div class=\"content_image left\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_full_survey_full.jpg\" title=\"sample Live - Targeted (exit) surveys\" class=\"fancybox image_left\"><span class=\"rollover\"><\/span><img src=\"\/bundles\/sampleasset\/images\/products\/live\/live_full_survey_small2.jpg\" alt=\"sample Live targeted (exit) surveys\"><\/a>\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_tiles_slide_out_survey_full.jpg\" title=\"sample Live - Targeted slide out surveys\" class=\"fancybox image_left\"><span class=\"rollover\"><\/span><img src=\"\/bundles\/sampleasset\/images\/products\/live\/live_slide_out_survey_small.jpg\" alt=\"sample Live targeted slide out surveys\"><\/a>\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Run surveys directly on your site<\/h4>\n \n <p>Run surveys directly on your live website and gather valuable insights into what drives your visitors. Context-sensitive surveys increase chances that people are motivated to share their thoughts and feelings with you.<\/p>\n\n <p>You can run (1) Full surveys in form of an in-page pop-up, or (2) quick slide-out surveys that appear in your slide-out message.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_visitor_targeting_full.jpg\" title=\"sample Live - Visitor targeting\" class=\"fancybox image_left\"><span class=\"rollover\"><\/span><img src=\"\/bundles\/sampleasset\/images\/products\/live\/live_visitor_targeting_small.jpg\" alt=\"sample Live visitor targeting\"><\/a>\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Visitor targeting<\/h4>\n \n <p>Who do you want to target with your campaign? The great thing about sample Live campaigns is that you can select very specific groups of visitors that you would like to target. You can invite all visitors of your site to participate in your survey, or invite only visitors that match certain criteria. For example, target visitors on a certain page, after a certain time, exiting the page, or only if they visit your site for the first time.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image left\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_tiles_form_editor_full.jpg\" title=\"sample Live - Form Editor\" class=\"fancybox image_left\"><span class=\"rollover\"><\/span><img src=\"\/bundles\/sampleasset\/images\/products\/live\/live_form_editor_small.jpg\" alt=\"sample Live form editor\"><\/a>\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Custom form builder<\/h4>\n \n <p>Our custom form builder allows you to create your own survey in no time. Simply select the form elements on the left to include them in your survey. You can then edit form labels, default text, and selection options by clicking on the specific form element. Use the \"Preview\" link to see how your form looks like.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_survey_templates_full.jpg\" title=\"sample Live - Survey templates\" class=\"fancybox image_left\"><span class=\"rollover\"><\/span><img src=\"\/bundles\/sampleasset\/images\/products\/live\/live_survey_templates_small.jpg\" alt=\"sample Live (Exit) Survey templates\"><\/a>\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Templates<\/h4>\n \n <p>Choose from our list of templates to start a (exit) survey or a slide out survey with only a couple of clicks. Add your own touch to the survey templates by adapting it using the form builder.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image left\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_tiles_campaign_analytics_full.jpg\" title=\"sample Live - Campaign Analytics\" class=\"fancybox image_left\"><span class=\"rollover\"><\/span><img src=\"\/bundles\/sampleasset\/images\/products\/live\/live_campaign_analytics_small.jpg\" alt=\"sample Live campaign analytics\"><\/a>\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Campaign analytics<\/h4>\n \n <p>The visual and easy-to-use analyze page gives you a quick overview of the status of your campaign. Find out how many times your campaign has been shown to your visitors, or how many times a form has been completed; all in a nice chart. Furthermore, all your survey data is directly available in a table (enhanced with meta data) or exportable to Excel.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <\/li>\n\n <li id=\"mobile_participation\">\n <h2>Mobile participation<\/h2>\n <h3>Capture your visitors' feedback on mobile devices<\/h3>\n\n <div class=\"content_image left\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_mobile_full.jpg\" title=\"sample Live - Mobile experience\" class=\"fancybox image_left\"><span class=\"rollover\"><\/span><img src=\"\/bundles\/sampleasset\/images\/products\/live\/live_mobile_small.jpg\" alt=\"sample Live Mobile experience\"><\/a>\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Mobile usage<\/h4>\n\n <p>Capture valuable feedback whenever, wherever people visit your website. It doesn't matter where your visitors are or whether they access your site with a laptop, tablet, or smartphone. sample Live is intuitive and fun to use on any device.<\/p> \n\n <p>We capture not only the emotional rating and visual context, but also a lot of rich meta data. This meta data includes technical specifications, such as the screen size and operating system of the device that was used to access your site.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <\/li>\n <li id=\"multiple_users\">\n <h2>Multiple users &amp; roles<\/h2>\n <h3>Invite team members and assign user roles<\/h3>\n\n <div class=\"content_image left\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_multiple_users_full.jpg\" title=\"sample Live - Multiple users\" class=\"fancybox image_left\"><span class=\"rollover\"><\/span><img src=\"\/bundles\/sampleasset\/images\/products\/live\/live_multiple_users_small.jpg\" alt=\"sample Live Multiple users\"><\/a>\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Multiple team users<\/h4>\n\n <p>Within our enterprise plan you can invite mutiple users to your main sample Live account. The invited users will get their own username and password to login and see all the results.<\/p> \n\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_user_roles_rights_full.jpg\" title=\"sample Live - User roles and rights\" class=\"fancybox image_left\"><span class=\"rollover\"><\/span><img src=\"\/bundles\/sampleasset\/images\/products\/live\/live_user_roles_rights_small.jpg\" alt=\"sample Live User Roles and Rights\"><\/a>\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Role &amp; right management<\/h4>\n\n <p>You can assign (custom) user roles to team users, so they will get limited access to the functionality of sample Live. Furthmore it's possible to limit user access to different feedback buttons within sample Live.<\/p>\n\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <\/li>\n <li id=\"feedback_integrations\">\n <h2>Third party integrations<\/h2>\n <h3>Seamless integration with third party tools<\/h3>\n\n <div class=\"content_image left\">\n <img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/live\/live_intragration_google_analytics.jpg\" alt=\"sample Live integration with Google Analytics\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_google_analytics_full.jpg\" title=\"sample Live - Google Analytics custom report\" class=\"fancybox image_left\"><span class=\"rollover\"><\/span><img src=\"\/bundles\/sampleasset\/images\/products\/live\/live_google_analytics_small.jpg\" alt=\"sample Live Google Analytics custom report\"><\/a>\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Google Analytics<\/h4>\n <p>Gain more insight in the way your visitors give feedback by integrating sample Live with Google Analytics. sample Live pushes custom events to Google Analytics which you can include in custom reports and dashboard widgets.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/live\/live_intragration_zendesk_desk.jpg\" alt=\"sample Live integration with Zendesk and Desk.com\">\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Zendesk &amp; Desk.com<\/h4>\n <p>Seamlessly integrate sample Live with customer support tools Zendesk or Desk.com. Everytime a visitors gives feedback on your website and leaves an email address we will push this to Zendesk or Desk.com. This way you can directly follow up from your favorite support tool.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image left\">\n <img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/live\/live_intragration_jira.jpg\" alt=\"sample Live integration with Atlassian Jira\">\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Jira<\/h4>\n <p>Are your visitors reporting bugs on your website via sample Live? With the connection to Atlassian Jira bug tracking software you can create a new bug report for your developers with one click.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/live\/live_intragration_webhooks.jpg\" alt=\"sample Live integration with webhooks\">\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Webhook<\/h4>\n <p>sample Live supports Webhooks. Every time a visitor gives feedback, we can POST all the data of the feedback item in JSON format to a URL you specify. This way you can integrate sample Live with your own software.<\/p>\n\n <p>Do you have any specific requests for third party integrations? Do not hesitate to ask us, as we are happy to implement new integrations for our clients!<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <\/li>\n <li id=\"language_export\">\n <h2>Multi Language &amp; Export<\/h2>\n <h3>Talk to your visitors in your local language<\/h3>\n\n <div class=\"content_image left\">\n <img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/live\/live_world_map_small.jpg\" alt=\"sample Live multi language\">\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Multi language support<\/h4>\n \n <p>Choose the language of your site and create a more personal experience for your visitors. sample Live is currently available in the following languages: Chinese (Simplified Mandarin), Czech, Danish, Dutch, English, Estonian, French, German, Hebrew (Full right to left support), Hungarian, Italian, Spanish, Polish, Portuguese, Romanian, Russian &amp; Swedish.<\/p>\n\n <p>Are you missing one? <a href=\"\/contact\" class=\"contactus\">Contact us<\/a> to add your own language.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_data_export_full.gif\" title=\"sample Live - Excel export\" class=\"fancybox image_right\"><span class=\"rollover\"><\/span><img src=\"\/bundles\/sampleasset\/images\/products\/live\/live_data_export_small.gif\" alt=\"sample Live Excel export\"><\/a>\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Filter and export your data<\/h4>\n \n <p>Filter your feedback responses by relevant criteria, such as their emotional rating, date range, or the web page they were rated on. Export your filtered results (Excel) to use them in other applications, or discuss them with clients or colleagues.<\/p> \n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <\/li>\n <!--\n <li id=\"javascript_api\">\n <h2>Javascript API<\/h2>\n <h3>Send custom variables when your visitors give feedback<\/h3>\n\n <\/li>\n -->\n\n <li id=\"live_case_studies\">\n <h2>Case studies<\/h2>\n <h3>Experiences from our customers<\/h3>\n\n <div class=\"content_image left\">\n <img src=\"\/bundles\/sampleasset\/images\/customers\/logo_theloop.png\" alt=\"The Loop logo\">\n\n <a class=\"download_case_study\" href=\"\/bundles\/sampleasset\/images\/customers\/case-studies\/2012_09_Case_Study_the_Loop.pdf\" title=\"Download The Loop's Case Study\">Download Case Study (420kB)<\/a>\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Community feedback<\/h4>\n \n <p>The Loop, Australia\u2019s largest online creative community uses sample Live to give their community an instant feedback mechanism to share what they\u2019re loving and also report the things that need to be improved.<\/p>\n\n <p><span>\u201cWe strive to give the community an exceptional customer experience and part of that involves having an open communication channel while the user is browsing on the site.\u201d<\/span> Leanne Hammill, Marketing Manager at The Loop<\/p>\n\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <img src=\"\/bundles\/sampleasset\/images\/customers\/logo_elefant.png\" alt=\"Elefant.ro logo\">\n\n <a class=\"download_case_study\" href=\"\/bundles\/sampleasset\/images\/customers\/case-studies\/2012_09_Case_Study_Elefantro.pdf\" title=\"Download the Elefant.ro Case Study\">Download Case Study (440kB)<\/a>\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Beta testing<\/h4>\n \n <p>Elefant.ro, the largest and the most popular online bookstore in Romania, used sample Live to test their new ecommerce platform with a limited pool of beta testers.<\/p>\n\n <p><span>\u201csample Live allows even inexperienced users to give feedback and easily describe the problems they are having.\u201c<\/span> Alen Todorov, Marketing manager at Elefant.ro<\/p>\n\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image left\">\n <img src=\"\/bundles\/sampleasset\/images\/customers\/logo_countly.png\" alt=\"Countly logo\">\n\n <a class=\"download_case_study\" href=\"\/bundles\/sampleasset\/images\/customers\/case-studies\/2012_11_Case_Study_Countly.pdf\" title=\"Download the Countly Case Study\">Download Case Study (490kB)<\/a>\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Locating bugs<\/h4>\n \n <p>Countly, a real-time, open source mobile analytics application uses sample Live to gather (technical) feedback on their analytics dashboard.<\/p>\n\n <p><span>\u201csample Live makes getting, managing, categorizing and keeping track of user feedback easy and fun.\u201d<\/span> Onur Alp Soner, Founder Countly<\/p>\n\n <p><a href=\"\/customers\" title=\"sample Live case studies\">Read more<\/a> case studies.<\/p>\n\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <\/li>\n <li id=\"live_request_demo\">\n <h2>sample Live demo<\/h2>\n\n <p>Try sample Live yourself by using the feedback button on the right side of this page.<\/p>\n\n <p>Like what you see?<\/p>\n\n <p>Feel free to <a href=\"\/contact\" class=\"contactus\">Contact us<\/a> for a free live demo.<\/p>\n <\/li>\n <\/ul>\n\n <a href=\"\" class=\"pn prev\" style=\"display: none;\">&nbsp;P<\/a>\n <a href=\"#measure_emotions\" class=\"pn next\">Measure emotions<\/a>\n\n <\/div>\n\n <\/article>\n\n <article class=\"toggable section_survey\">\n <div class=\"slider_container\">\n <ul class=\"slider\" style=\"width: 14904px;\">\n <li id=\"survey_intro\">\n <h2>Gather feedback at any stage of the design process<\/h2>\n <h3>Collect visual feedback on wireframes, mockups or any other visual<\/h3>\n\n <iframe width=\"640\" height=\"364\" src=\"https:\/\/www.youtube.com\/embed\/GzfkYwBmQJY?autoplay=0&amp;rel=0&amp;fs=1&amp;showinfo=0&amp;controls=1&amp;hd=1&amp;wmode=transparent\" frameborder=\"0\" allowfullscreen=\"\"><\/iframe>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image left\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_analyze2_full.jpg\" title=\"sample Survey - Analyze test results\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_analyze2_small.jpg\" alt=\"sample Survey - Analyze test results\"><\/a>\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Automated remote user testing<\/h4>\n <p>sample Survey is an online tool for automated remote user testing and visual surveys. Integrate usability tests in your daily workflow and improve your design with high quality feedback. No planning, extra working hours or expenses needed. Just focus on your research, invite participants, and sample will do the rest.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_participate2_full.jpg\" title=\"sample Survey - Participate in a test\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_participate2_small.jpg\" alt=\"sample Survey - Participate in a test\"><\/a>\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Repetitive user tests<\/h4>\n <p>Focus on your users from the very beginning of your project. Repetitive user tests throughout the design process will save you time, money, and your nerves.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <h3 class=\"mid_title\">All the features that help you collect valuable feedback:<\/h3>\n\n <ul class=\"feature_gallery\">\n <li>\n <a href=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_participate_full.jpg\" title=\"sample Visual Survey\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_tiles_visual_survey.jpg\" alt=\"sample - visual survey\"><\/a>\n <h4>Visual Survey<\/h4>\n <p>Participants of your visual survey answer questions by placing points and notes on top of the design.<\/p>\n <\/li>\n <li>\n <a href=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_setup_test_full.jpg\" title=\"sample Survey - Setup a test is easy\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_tiles_setup_test.jpg\" alt=\"sample Survey - Setup a test\"><\/a>\n <h4>Easy to set up<\/h4>\n <p>Set up a sample Survey in a breeze. Pick a template, upload your design and promote the test amongst your participants.<\/p>\n <\/li>\n <li class=\"no_margin_right\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_analyze_full.jpg\" title=\"sample Live - Visual Analysis\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_tiles_visual_analysis.jpg\" alt=\"sample Live visual analysis\"><\/a>\n <h4>Visual analysis<\/h4>\n <p>View heatmaps, click paths, completion times &amp; notes of the participants who took your survey.<\/p>\n <\/li>\n <li>\n <img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_tiles_third_party_integration.jpg\" alt=\"sample Live Targeted messages\">\n <h4>Third-party integration<\/h4>\n <p>Recruit participants with Ethnio, or integrate your sample survey with a Wufoo form to get even more valuable results.<\/p>\n <\/li>\n <li>\n <a href=\"\/bundles\/sampleasset\/images\/products\/live\/live_mobile_full.jpg\" title=\"sample Live - Mobile Ready\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/live\/live_tiles_mobile.jpg\" alt=\"sample Live mobile ready\"><\/a>\n <h4>Mobile testing<\/h4>\n <p>Your participants can take a test on their laptop, iPhone, iPad or any Android device.<\/p>\n <\/li>\n <li class=\"no_margin_right\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_test_templates_full.jpg\" title=\"sample Survey - Test templates\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_tiles_test_templates.jpg\" alt=\"sample Survey test templates\"><\/a>\n <h4>Test templates<\/h4>\n <p>Popular test templates allow you to kick-start your project. Pick a language and a test template to get kick started setting up your test.<\/p>\n <\/li>\n <\/ul>\n\n <div class=\"horizontal_divider\"><\/div>\n <\/li>\n <li id=\"survey_visual\">\n <h2>Visual Survey<\/h2>\n <h3>Let your participants answer questions in a fun and visual way<\/h3>\n\n <div class=\"content_image left\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_participate3_full.jpg\" title=\"sample Survey - Participate in a visual survey\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_participate3_small.jpg\" alt=\"sample Survey - Participate in a visual survey\"><\/a>\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Surveys made easy and fun<\/h4>\n <p>sample Survey is an online visual survey tool. The intuitive dashboard and a wide selection of popular test templates allow you to set up a survey in no-time. From the scan of a first, rough sketch to the final mockup, you can include any visual design in your surveys.<\/p>\n <p>People participate in your survey by placing points and notes on top of your designs. Taking a survey has never been this easy and fun.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_qual_quan_full.jpg\" title=\"sample Survey - Qualitative and Quantitative insights\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_qual_quan_small.jpg\" alt=\"sample Survey - Qualitative and Quantitative insights\"><\/a>\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Quantitative &amp; qualitative insights<\/h4>\n <p>With sample visual surveys you get both quantitative and qualitative feedback. Just test lots of participants, measure performance, or do A\/B tests and you get numbers. Ask participants for their opinion and have their decisions explained with notes and you will collect rich qualitative feedback. Find out about your users\u2019 actions and the attitude that goes with it.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image left\">\n <img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_test_types_small.jpg\" alt=\"sample Survey - One click and Multi click tasks\">\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Different kind of questions<\/h4>\n <p>There are two different kind of questions that you can ask. <strong>(1) Open questions<\/strong>: People can answer these questions by placing multiple points and adding notes. You can gather both quantitative and qualitative insights with these questions. <strong>(2) One-click tasks<\/strong>: People answer these questions by placing only one point. These questions are ideal for performance measure and A\/B testing.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <\/li>\n <li id=\"survey_easy_to_setup\">\n <h2>Easy setup<\/h2>\n <h3>Get your test up and running within 5 minutes<\/h3>\n\n <div class=\"content_image left\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_test_overview_full.jpg\" title=\"sample Survey - Test overview\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_test_overview_small.jpg\" alt=\"sample Survey - Test overview\"><\/a>\n\n <a href=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_test_templates_full.jpg\" title=\"sample Survey - Test templates\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_test_templates_small.jpg\" alt=\"sample Survey - Test templates\"><\/a>\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Minimum effort<\/h4>\n <p>Your testing schedule shouldn't drive your design and development cycles. sample Survey integrates usability tests in your daily work-flow. You won't lose any time testing with sample. Test small things like your call-to-action button, while you already work on something else.<\/p>\n <p>The visual and intuitive dashboard makes setting up a sample test a piece of cake. You can either choose between a wide selection of popular test templates, or create your own test from scratch. Simply upload an image from your computer to include in your test.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_add_test_full.jpg\" title=\"sample Survey - Add a new test\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_add_test_small.jpg\" alt=\"sample Survey - Add a new test\"><\/a>\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Flexible setup<\/h4>\n <p>Add multiple questions about one image, or ask the same questions about different images. For every question you want to ask, add a new page to your test. For every page you can set an image, define a task or question, and choose whether or not you want to show a task introduction page.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image left\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_custom_intro_full.jpg\" title=\"sample Survey - Custom introduction\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_custom_intro_small.jpg\" alt=\"sample Survey - Custom introduction\"><\/a>\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Customization<\/h4>\n <p>Start your test with a custom introduction. This introduction can be a great way to explain why you are running the survey and what your goals are. You can also introduce a user scenario to provide your participants with any background information they might need to answer the questions correctly.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_custom_form_full.jpg\" title=\"sample Survey - Custom forms\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_custom_form_small.jpg\" alt=\"sample Survey - Custom forms\"><\/a>\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Custom forms<\/h4>\n <p>Starting with our Large plan, you can use the introduction page for a custom form to gather even more valuable information about your participants. This information will be available on the analyze page, together with the rest of your results.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image left\">\n <img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_randomize_small.jpg\" alt=\"sample Survey - Random redirect to tests\">\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Random redirect<\/h4>\n <p>For multivariate testing, you might want to split your test into two or more separate tests to avoid influences, such as order effects. We can create a random redirect link for you that will automatically split all participants between your different tests.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <\/li>\n <li id=\"survey_easy_to_promote\">\n <h2>Easy to Promote<\/h2>\n <h3><\/h3>\n\n <div class=\"content_image left\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_promote_full.png\" title=\"sample Survey - Promote your test\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_promote_small.jpg\" alt=\"sample Survey - Promote your test\"><\/a>\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Many ways to invite participants<\/h4>\n <p>The automated and remote nature of sample Survey makes it extremely easy to recruit test participants. You can easily invite people to participate through a link which opens the test on our server. Most of our clients get high participation rates with a simple email asking for help, or a message on Social Media. We also provide widgets that you can place on your site for easy continuous testing. If you would like us to recruit participants for you, please contact us.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_time_small.jpg\" alt=\"sample Survey - Keep it short\">\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Keep it short<\/h4>\n <p>Keep your tests short and to the point. The fact that you can include as many pages in your survey as you want doesn\u2019t mean it\u2019s a good idea to do so. People usually don\u2019t like to participate in extensive surveys, at least not without compensation. However, they don\u2019t mind to give you a few minutes of their time to answer a few quick questions -- especially if they understand why you need their feedback.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <\/li> \n <li id=\"survey_visual_analysis\">\n <h2>Visual Analysis<\/h2>\n <h3><\/h3>\n\n <div class=\"content_image left\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_analyze_heatmap_full.jpg\" title=\"sample Survey - Interactive heatmaps\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_analyze_heatmap_small.jpg\" alt=\"sample Survey - Interactive heatmaps\"><\/a>\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Interactive heatmaps<\/h4>\n <p>The power of sample Survey lies in the visual and intuitive analyses of your results. All answers given by participants will be plotted on interactive heatmaps. You will be able to select, compare, and save areas of interest, track click paths, and analyze comments within their visual context.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_analyze2_full.jpg\" title=\"sample Survey - Analyze test results\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_analyze2_small.jpg\" alt=\"sample Survey - Analyze test results\"><\/a>\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Area selections<\/h4>\n <p>The area selection tool allows you to focus on the results in specific areas of your design. Select different areas of interest and highlight the points and notes placed within these areas. Selections can be linked to one or more questions on one or more pages. Save selections for later review, or to share them with colleagues or clients.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image left\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_analyze_clickpaths_full.jpg\" title=\"sample Survey - Click paths\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_analyze_clickpaths_small.jpg\" alt=\"sample Survey - Click paths\"><\/a>\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Click paths<\/h4>\n <p>Click paths show you the order in which participants placed points on top of your image. Click paths are available for open questions that have been answered with at least two points.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_analyze_filters_full.jpg\" title=\"sample Survey - Segment your results by using the filter\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_analyze_filters_small.jpg\" alt=\"sample Survey - Segment your results by using the filter\"><\/a>\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Filter results<\/h4>\n <p>You can filter participants on certain criteria. It is possible to set multiple filters and remove these filters again individually. When a participant has additional variables stored, you can use the filter on those as well. For more information on custom variables, please visit our <a href=\"\/support#usbilla-survey-custom-variables\">support page<\/a>.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image left\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_analyze_sharing_full.jpg\" title=\"sample Survey - Share your test results\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_analyze_sharing_small.jpg\" alt=\"sample Survey - Share your test results\"><\/a>\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Easy sharing<\/h4>\n <p>It has never been this easy to share results with your colleagues or clients. With a simple link, you can now invite people to the analyze section of your test and share your insights with them.<\/p>\n <p>Easy sharing is available in our enterprise solution. <a href=\"\/contact\" class=\"contactus\">Contact us<\/a> for a quote or more information.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <\/li>\n <li id=\"survey_languages_export\">\n <h2>Multi-language &amp; Export<\/h2>\n <h3>Talk to your visitors in your local language<\/h3>\n\n <div class=\"content_image left\">\n <img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/live\/live_world_map_small.jpg\" alt=\"sample Survey - Analyze test results\">\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Languages<\/h4>\n <p>Set up a visual survey in your own language. Talk to your participants in your own tone of voice and make participating for them as easy as possible.<\/p>\n\n <p>At this point, sample Survey is available in 9 different languages: Dutch, English, French, German, Portuguese, Russian, Spanish, Swedish &amp; Turkish.<\/p>\n\n <p>Are you missing a language? <a href=\"\/contact\" class=\"contactus\" title=\"Contact us to add your own language to sample Survey\">Reach out<\/a> to us and we will add it for you.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_analyze_export_small.jpg\" alt=\"sample Survey - Export your test results\">\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Data export <\/h4>\n <p>There are several data export options for your results. (1) You can export your entire data to comma separated values (CSV) to use it in other applications, such as Excel. (2) Export an overview of all our notes. (3) Export your interactive heatmaps to PNG files. Enterprise clients can also (4) use Easy sharing to give colleagues or clients direct access to the analysis section of their survey.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <\/li>\n <li id=\"survey_mobile\">\n <h2>Mobile participation<\/h2>\n <h3>Visitors can also participate on mobile devices<\/h3>\n\n <div class=\"content_image left\">\n <a href=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_mobile_full.jpg\" title=\"sample Survey - Mobile testing\" class=\"fancybox\"><span class=\"rollover\"><\/span><img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_mobile_small.jpg\" alt=\"sample Survey - Mobile testing\"><\/a>\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Platform independent<\/h4>\n <p>sample visual surveys are platform independent. Participating in a test on an iOS or Android device is intuitive, snappy, and fun. Just upload a screenshot that was taken on a mobile device in order to optimize your test for mobile.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <\/li>\n <li id=\"survey_integrations\">\n <h2>Third-party integrations<\/h2>\n <h3>Seamless integration with third-party tools<\/h3>\n\n <div class=\"content_image left\">\n <img class=\"image_right\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_thirdparty_small.jpg\" alt=\"sample Survey - Third party integrations\">\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Third-party integrations<\/h4>\n <p>sample visual surveys seamlessly integrate with other applications from your toolbox. For example, you can include an external survey, such as <a href=\"http:\/\/wufoo.com\" title=\"Wufoo - Online Form Builder\" target=\"_blank\">Wufoo<\/a> or <a href=\"http:\/\/surveygizmo.com\" title=\"Surveygizmo - Enterprise Survey Software\" target=\"_blank\">SurveyGizmo<\/a>, to gather more qualitative data. You can also link your survey to an external recruiting tool like <a href=\"http:\/\/ethn.io\" title=\"Ethnio : Recruiting for User Research\" target=\"_blank\">Ethnio<\/a> to gather participants. Or you can simply add custom variables to your test url to specify different user groups, or pass on custom data.<\/p>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <\/li>\n <li id=\"survey_demo_cases\">\n <h2>Demo cases<\/h2>\n <h3>See how to collect qualitative &amp; quantitative feedback with sample Survey<\/h3>\n\n <div class=\"content_image left\">\n <img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_demo_rebranding.jpg\" alt=\"sample Survey - Rebranding demo case\">\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Logo rebranding demo case<\/h4>\n <p class=\"demo_paragraph\">This demo case shows a way how to test two logos and asks the user at the end of the test to give a preference for one of the two logos.<\/p>\n <ul class=\"demo_case\">\n <li><a class=\"take_test\" href=\"http:\/\/participate.sample.com\/3432982994e01d1ff4bae8\" target=\"_blank\" title=\"Take a sample Survey rebranding test\">Take test<\/a><\/li>\n <li><a class=\"analyze_results\" href=\"\/analyze\/db687730ea570d74a09342a1687d013e62e91376\" target=\"_blank\" title=\"Analyze results of the sample Survey rebranding test\">Analyze interactive heatmaps<\/a><\/li>\n <li><a class=\"read_article\" href=\"http:\/\/blog.sample.com\/tnt-post-vs-postnl-testing-the-first-rebranding-effects\/\" target=\"_blank\" title=\"TNT Post vs PostNL: Testing the first rebranding effects\">Read analysis on our blog<\/a><\/li>\n <\/ul>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_demo_website_comparison.jpg\" alt=\"sample Survey - Rebranding demo case\">\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Website comparison demo case<\/h4>\n <p class=\"demo_paragraph\">This demo case shows how to compare two websites and get some qualitative insights by placing a form at the beginning of the test.<\/p>\n <ul class=\"demo_case\">\n <li><a class=\"take_test\" href=\"http:\/\/forms.sample.com\/survey\/republican_primaries.html?tid=e13e7d3ea20fb10886d96a75cc0605bc86710569\" target=\"_blank\" title=\"Take a sample Survey rebranding test\">Take test<\/a><\/li>\n <li><a class=\"analyze_results\" href=\"\/analyze\/8227d4c163d33d7514bdb01ebb5327fc034a9d8b\" target=\"_blank\" title=\"Analyze results of the sample Survey website comparison test\">Analyze interactive heatmaps<\/a><\/li>\n <li><a class=\"read_article\" href=\"http:\/\/blog.sample.com\/user-experience-report-the-2012-presidential-candidates-home-pages\/\" target=\"_blank\" title=\"User Experience Report: The 2012 Presidential Candidates\u2019 Home Pages\">Read analysis on our blog<\/a><\/li>\n <\/ul>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n \n\n <div class=\"content_image left\">\n <img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_demo_redesign_sm.jpg\" alt=\"sample Survey - Rebranding demo case\">\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Website redesign demo case<\/h4>\n <p class=\"demo_paragraph\">Smashing Magazine did a redesign of their blog and we asked some visitors what they liked and disliked.<\/p>\n <ul class=\"demo_case\">\n <li><a class=\"take_test\" href=\"http:\/\/participate.sample.com\/79ad813eb4f83bef05d0f4196038c77db6cf7101\" target=\"_blank\" title=\"Take a sample Survey website redesign test\">Take test<\/a><\/li>\n <li><a class=\"analyze_results\" href=\"\/analyze\/512a6799bc1d0b2ce3cb02db32c0218245cdc626\" target=\"_blank\" title=\"Analyze results of the sample Survey website redesign test\">Analyze interactive heatmaps<\/a><\/li>\n <li><a class=\"read_article\" href=\"http:\/\/blog.sample.com\/a-smashing-redesign\/\" target=\"_blank\" title=\"A Smashing Redesign\">Read analysis on our blog<\/a><\/li>\n <\/ul>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_demo_cta_startups.jpg\" alt=\"sample Survey - Call to action demo case\">\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Call to action demo case<\/h4>\n <p class=\"demo_paragraph\">We randomly picked 10 homepages of startup and tested the performance of their main call to action.<\/p>\n <ul class=\"demo_case\">\n <li><a class=\"take_test\" href=\"http:\/\/participate.sample.com\/17564101234db7ed5a8b811\" target=\"_blank\" title=\"Take a sample Survey call to action test\">Take test<\/a><\/li>\n <li><a class=\"analyze_results\" href=\"\/analyze\/277dfb9ab5520313ec1a2f6354374cfeb052cce0\" target=\"_blank\" title=\"Analyze results of the sample Survey call to action test\">Analyze interactive heatmaps<\/a><\/li>\n <li><a class=\"read_article\" href=\"http:\/\/blog.sample.com\/startup-call-to-action-benchmark\/\" target=\"_blank\" title=\"Startup call to action benchmark\">Read analysis on our blog<\/a><\/li>\n <\/ul>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image left\">\n <img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_demo_mobile_newspapers.jpg\" alt=\"sample Survey - mobile demo case\">\n <\/div>\n <div class=\"content_spacing left\">&nbsp;<\/div>\n <div class=\"content_text left\">\n <h4>Mobile websites demo case<\/h4>\n <p class=\"demo_paragraph\">For this demo case we asked the participants to take the test on their mobile and answer some questions about the mobile websites of two newspapers.<\/p>\n <ul class=\"demo_case\">\n <li><a class=\"take_test\" href=\"http:\/\/participate.sample.com\/14566524574ec4ca573bba0\" target=\"_blank\" title=\"Take a sample Survey mobile websites test\">Take test<\/a><\/li>\n <li><a class=\"analyze_results\" href=\"\/analyze\/a4f337d293e0ce682953bbcce0f8b2d41b428f70\" target=\"_blank\" title=\"Analyze results of the sample Survey mobile websites test\">Analyze interactive heatmaps<\/a><\/li>\n <li><a class=\"read_article\" href=\"http:\/\/blog.sample.com\/how-good-is-the-ux-of-mobile-newspaper-pages\/\" target=\"_blank\" title=\"How Good Is the UX of Mobile Newspaper Pages?\">Read analysis on our blog<\/a><\/li>\n <\/ul>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <div class=\"content_image right\">\n <img class=\"image_left\" src=\"\/bundles\/sampleasset\/images\/products\/survey\/survey_demo_vampire_effect.jpg\" alt=\"sample Survey - mobile demo case\">\n <\/div>\n <div class=\"content_spacing right\">&nbsp;<\/div>\n <div class=\"content_text right\">\n <h4>Vampire effect demo case<\/h4>\n <p class=\"demo_paragraph\">In this demo case of the vampire effect, we tested that a focused of our attention towards sexual content decreases our ability to absorb other information.<\/p>\n <ul class=\"demo_case\">\n <li><a class=\"take_test\" href=\"http:\/\/participate.sample.com\/18514302634de3810ac4fa6\" target=\"_blank\" title=\"Take a sample Survey vampire effect test\">Take test<\/a><\/li>\n <li><a class=\"analyze_results\" href=\"\/analyze\/ab5fb353be79653995da582eb2e287825d122bcb\" target=\"_blank\" title=\"Analyze results of the sample Survey vampire effect test\">Analyze interactive heatmaps<\/a><\/li>\n <li><a class=\"read_article\" href=\"http:\/\/blog.sample.com\/the-vampire-effect-sucking-attention-away-from-content\/\" target=\"_blank\" title=\"The Vampire Effect: Sucking attention away from content\">Read analysis on our blog<\/a><\/li>\n <\/ul>\n <\/div>\n\n <div class=\"horizontal_divider\"><\/div>\n\n <a href=\"http:\/\/blog.sample.com\/category\/ux-cases\/\" title=\"sample UX demo cases\">More demo cases are available on our blog<\/a>\n\n <\/li>\n <li id=\"survey_download_whitepapers\">\n <h2>Download white papers<\/h2>\n <h3>Detailed test reports for insights and inspiration<\/h3>\n <ul class=\"white_papers\">\n <li>\n <a href=\"http:\/\/cache.sample.com\/press\/User-Experience-Report-The-2012-Presidential-Candidates-Home-Pages.pdf\" title=\"Download: User Experience Report: The 2012 Presidential Candidates\u2019 Home Pages\" target=\"_blank\"><img src=\"\/bundles\/sampleasset\/images\/products\/survey\/white_paper_2012_presidential.png\" alt=\"White paper 2012 presidential elections\"><\/a>\n <a href=\"http:\/\/cache.sample.com\/press\/User-Experience-Report-The-2012-Presidential-Candidates-Home-Pages.pdf\" title=\"Download: User Experience Report: The 2012 Presidential Candidates\u2019 Home Pages\" target=\"_blank\"><span class=\"download_pdf\">Download PDF <\/span><\/a><em>(7.1MB)<\/em>\n <\/li>\n <li class=\"no_margin_right\">\n <a href=\"http:\/\/cache.sample.com\/press\/User-Experience-Report-The-2012-Republican-Party-Candidates-Home-Pages.pdf\" title=\"Download User Experience Report: The 2012 Republican Party Candidates\u2019 Home Pages\" target=\"_blank\"><img src=\"\/bundles\/sampleasset\/images\/products\/survey\/white_paper_2012_republican_party.png\" alt=\"The 2012 Republican Party Candidates\u2019 Home Pages\"><\/a>\n <a href=\"http:\/\/cache.sample.com\/press\/User-Experience-Report-The-2012-Republican-Party-Candidates-Home-Pages.pdf\" title=\"\" target=\"_blank\"><span class=\"download_pdf\">Download PDF <\/span><\/a><em>(4MB)<\/em>\n <\/li>\n <li>\n <a href=\"http:\/\/cache.sample.com\/press\/sample_Retail-Sector_2011_11.pdf\" title=\"Download: The UX of 8 Leading Retail Sites\" target=\"_blank\"><img src=\"\/bundles\/sampleasset\/images\/products\/survey\/white_paper_ux_retail_sector.png\" alt=\"White paper The UX of 8 Leading Retail Sites\"><\/a>\n <a href=\"http:\/\/cache.sample.com\/press\/sample_Retail-Sector_2011_11.pdf\" title=\"Download: The UX of 8 Leading Retail Sites\" target=\"_blank\"><span class=\"download_pdf\">Download PDF <\/span><\/a><em>(3.1MB)<\/em>\n <\/li>\n <li class=\"no_margin_right\">\n <a href=\"http:\/\/cache.sample.com\/press\/sample_Banking-Sector_2011_09.pdf\" title=\"Download: The UX of 8 leading banking websites\" target=\"_blank\"><img src=\"\/bundles\/sampleasset\/images\/products\/survey\/white_paper_ux_banking_sector.png\" alt=\"White paper The UX of 8 leading banking websites\"><\/a>\n <a href=\"http:\/\/cache.sample.com\/press\/sample_Banking-Sector_2011_09.pdf\" title=\"Download: The UX of 8 leading banking websites\" target=\"_blank\"><span class=\"download_pdf\">Download PDF <\/span><\/a><em>(3MB)<\/em>\n <\/li>\n <li>\n <a href=\"http:\/\/cache.sample.com\/press\/sample_Travel-Sector_2011-Q3.pdf\" title=\"Download: sample Report: The UX of 18 leading travel websites\" target=\"_blank\"><img src=\"\/bundles\/sampleasset\/images\/products\/survey\/white_paper_ux_travel_sector.png\" alt=\"White paper The UX of 18 leading travel websites\"><\/a>\n <a href=\"http:\/\/cache.sample.com\/press\/sample_Travel-Sector_2011-Q3.pdf\" title=\"Download: sample Report: The UX of 18 leading travel websites\" target=\"_blank\"><span class=\"download_pdf\">Download PDF <\/span><\/a><em>(9.1MB)<\/em>\n <\/li>\n <\/ul>\n <\/li>\n <li id=\"survey_request_demo\">\n <h2>Request product demo<\/h2>\n\n <p>You can take several demo surveys and see their results on the <a href=\"\/products#survey_demo_cases\" title=\"sample Survey demo cases\">demo cases<\/a> page. If you would like to have a demo by phone \/ screen sharing from one of our representatives, please <a href=\"\/contact\" title=\"Contact us for a demo\" class=\"contactus\">contact us<\/a>.<\/p>\n\n <p><a href=\"\/contact\" class=\"contactus\">Contact us<\/a> if you would have a live demo.<\/p>\n <\/li>\n\n\n\n <\/ul>\n\n <a href=\"\" class=\"pn prev\" style=\"display: none;\">&nbsp;<\/a>\n <a href=\"#maximum_efficiency\" class=\"pn next\">Maximum efficiency<\/a>\n\n <\/div>\n <\/article>\n\n <br style=\"clear: both\">\n\n <div class=\"more\">\n <a href=\"\/plans\" title=\"Start your free trial\">Start your free trial<\/a>\n <div>\n <h3>Visual feedback is just a few clicks away.<\/h3>\n <p>No long-term contracts. Cancel anytime.<\/p>\n <\/div>\n <\/div>\n\n <\/section>","images":{"screenshot":{"uri":"52ed5465b6679cd102ae64e6\/screenshot","width":1440,"height":2822,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ed5465b6679cd102ae64e6\/screenshot"},"full_image":{"uri":"52ed5465b6679cd102ae64e6\/full_image","width":1040,"height":2177,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ed5465b6679cd102ae64e6\/full_image"},"no_context":{"uri":"52ed5465b6679cd102ae64e6\/no_context","width":940,"height":2077,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ed5465b6679cd102ae64e6\/no_context"},"thumbnail":{"uri":"52ed5465b6679cd102ae64e6\/thumbnail","width":66,"height":66,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ed5465b6679cd102ae64e6\/thumbnail"},"cropped":{"uri":"52ed5465b6679cd102ae64e6\/cropped","width":470,"height":430,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ed5465b6679cd102ae64e6\/cropped"},"grid":{"uri":"52ed5465b6679cd102ae64e6\/grid","width":218,"height":152,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ed5465b6679cd102ae64e6\/grid"},"list":{"uri":"52ed5465b6679cd102ae64e6\/list","width":48,"height":48,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ed5465b6679cd102ae64e6\/list"},"detail":{"uri":"52ed5465b6679cd102ae64e6\/detail","width":143,"height":300,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ed5465b6679cd102ae64e6\/detail"}},"ip":"xx.xx.xx.xx","labels":["compliment"],"nps":null,"original_size":{"width":940,"height":1982},"performance":2,"public_id":"5cd8a92d4dc559e437de358923eee06a0715490c","rating":3,"screen":{"availWidth":1440,"availHeight":874,"availTop":22,"availLeft":0,"pixelDepth":24,"colorDepth":24,"width":1440,"height":900},"site_id":"65faae774973","status":"read","tags":[],"timing":{"loadEventEnd":1391285308733,"loadEventStart":1391285308711,"domComplete":1391285308711,"domContentLoadedEventEnd":1391285306581,"domContentLoadedEventStart":1391285306524,"domInteractive":1391285306524,"domLoading":1391285306095,"responseEnd":1391285306088,"responseStart":1391285306073,"requestStart":1391285305799,"secureConnectionStart":0,"connectEnd":1391285305789,"connectStart":1391285305789,"domainLookupEnd":1391285305789,"domainLookupStart":1391285305789,"fetchStart":1391285305789,"redirectEnd":0,"redirectStart":0,"unloadEventEnd":1391285306079,"unloadEventStart":1391285306079,"navigationStart":1391285305789},"url":"https:\/\/sample.com\/products#sample_live","viewport":{"width":1440,"height":779},"id":"52ed5465b6679cd102ae64e6","starred":false},{"browser":{"onLine":true,"product":"Gecko","appCodeName":"Mozilla","userAgent":"Mozilla\/5.0 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you have installed the button on.\" title=\"\"><\/td>","images":{"screenshot":{"uri":"52ebf21bb6679c0a02b80518\/screenshot","width":1265,"height":2362,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ebf21bb6679c0a02b80518\/screenshot"},"full_image":{"uri":"52ebf21bb6679c0a02b80518\/full_image","width":345,"height":137,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ebf21bb6679c0a02b80518\/full_image"},"no_context":{"uri":"52ebf21bb6679c0a02b80518\/no_context","width":245,"height":37,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ebf21bb6679c0a02b80518\/no_context"},"thumbnail":{"uri":"52ebf21bb6679c0a02b80518\/thumbnail","width":66,"height":66,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ebf21bb6679c0a02b80518\/thumbnail"},"cropped":{"uri":"52ebf21bb6679c0a02b80518\/cropped","width":470,"height":430,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ebf21bb6679c0a02b80518\/cropped"},"grid":{"uri":"52ebf21bb6679c0a02b80518\/grid","width":218,"height":152,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ebf21bb6679c0a02b80518\/grid"},"list":{"uri":"52ebf21bb6679c0a02b80518\/list","width":48,"height":48,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ebf21bb6679c0a02b80518\/list"},"detail":{"uri":"52ebf21bb6679c0a02b80518\/detail","width":345,"height":137,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ebf21bb6679c0a02b80518\/detail"}},"integrations_sent":{"desk":1},"ip":"xx.xx.xx.xx","labels":["question"],"nps":null,"original_size":{"width":223,"height":15},"public_id":"d080d76d7ec239456242263709e5d955c22fbcca","rating":5,"screen":{"availWidth":1280,"availHeight":760,"availTop":0,"availLeft":0,"pixelDepth":24,"colorDepth":24,"width":1280,"height":800},"site_id":"65faae774973","status":"new","tags":[],"timing":{"loadEventEnd":1391194406766,"loadEventStart":1391194406743,"domComplete":1391194406743,"domContentLoadedEventEnd":1391194405772,"domContentLoadedEventStart":1391194405705,"domInteractive":1391194405705,"domLoading":1391194405013,"responseEnd":1391194405230,"responseStart":1391194404979,"requestStart":1391194404657,"secureConnectionStart":1391194404396,"connectEnd":1391194404657,"connectStart":1391194404138,"domainLookupEnd":1391194404138,"domainLookupStart":1391194404134,"fetchStart":1391194404128,"redirectEnd":0,"redirectStart":0,"unloadEventEnd":1391194404984,"unloadEventStart":1391194404984,"navigationStart":1391194404128},"url":"https:\/\/sample.com\/plans","viewport":{"width":1265,"height":699},"id":"52ebf21bb6679c0a02b80518","starred":false},{"browser":{"doNotTrack":"yes","appCodeName":"Mozilla","oscpu":"Windows NT 6.1","vendor":"","vendorSub":"","productSub":"20100101","cookieEnabled":true,"buildID":"20131205075310","appName":"Netscape","appVersion":"5.0 (Windows)","platform":"Win32","userAgent":"Mozilla\/5.0 (Windows NT 6.1; rv:26.0) Gecko\/20100101 Firefox\/26.0","product":"Gecko","language":"en-US","onLine":true},"campaign":[],"comment":"I am testing","computed_browser":{"Browser":"Firefox","Version":"26.0","Platform":"Win7","FullBrowser":"Firefox"},"computed_location":"United States","creation_date":1391191871,"custom":{"subject":"suggestion"},"email":null,"geo":{"country":"US","region":"IL","city":"Champaign","lat":40.1196,"lon":-88.273,"metro":"648","area":"217"},"host":"https:\/\/sample.com","html_snippet":"<header>\n <h1><a href=\"\/\" class=\"samplelogo\" title=\"sample\">sample<\/a><\/h1>\n\n <ul>\n <li class=\"\"><a href=\"\/\">Home<\/a><\/li>\n <li class=\"active\"><a href=\"\/products\" title=\"5 Reasons why you will love sample\">Products<\/a>\n <ul class=\"nav_sub\">\n <li class=\"first\"><a href=\"\/products#sample_live\" title=\"\">sample Live<\/a><\/li>\n <li><a href=\"\/products#sample_survey\" title=\"\">sample Survey<\/a><\/li>\n <li class=\"last\"><a href=\"\/plans\" title=\"Plans &amp; pricing overview\">Pricing &amp; Signup<\/a><\/li>\n <\/ul>\n <\/li>\n <li class=\"\"><a href=\"\/why\" title=\"Why sample?\">Why sample?<\/a>\n <ul class=\"nav_sub\">\n <li class=\"first\"><a href=\"\/why\" title=\"10 reasons why companies choose for sample\">10 Reasons Why<\/a><\/li>\n <li><a href=\"\/customers\" title=\"sample customer success stories\">Customers<\/a><\/li>\n <li><a href=\"\/solutions\" title=\"Find out more about the solutions we have to offer\">Our Solutions<\/a><\/li>\n <li class=\"last\"><a href=\"\/faq\" title=\"Answers to frequently asked questions\">FAQs<\/a><\/li>\n <\/ul>\n <\/li>\n <li class=\"\"><a href=\"\/online-panel\" title=\"Online panel services: thousands of people ready to take your survey\">Online Panel<\/a><\/li>\n <li class=\"\"><a href=\"#\" title=\"sample Resources overview\">Resources<\/a>\n <ul class=\"nav_sub\">\n <li class=\"first\"><a href=\"\/customers\" title=\"Read real customer case studies\">Case Studies<\/a><\/li>\n <li><a href=\"http:\/\/support.sample.com\" title=\"sample support documentation\">Support<\/a><\/li>\n <li><a href=\"\/videos\" title=\"Watch sample how to videos\">How to Videos<\/a><\/li>\n <li class=\"last\"><a href=\"\/whitepapers\" title=\"Download White Papers\">White Papers<\/a><\/li>\n <\/ul>\n <\/li>\n <li><a href=\"http:\/\/blog.sample.com\" title=\"sample Blog\" target=\"_blank\">Blog<\/a><\/li>\n <li><a class=\"contactus\" href=\"\/contact\" title=\"Contact us\">Contact<\/a><\/li>\n <\/ul>\n <\/header>","images":{"screenshot":{"uri":"52ebe72fb6679c187d4c4fe2\/screenshot","width":1349,"height":2539,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ebe72fb6679c187d4c4fe2\/screenshot"},"full_image":{"uri":"52ebe72fb6679c187d4c4fe2\/full_image","width":1040,"height":200,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ebe72fb6679c187d4c4fe2\/full_image"},"no_context":{"uri":"52ebe72fb6679c187d4c4fe2\/no_context","width":940,"height":100,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ebe72fb6679c187d4c4fe2\/no_context"},"thumbnail":{"uri":"52ebe72fb6679c187d4c4fe2\/thumbnail","width":66,"height":66,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ebe72fb6679c187d4c4fe2\/thumbnail"},"cropped":{"uri":"52ebe72fb6679c187d4c4fe2\/cropped","width":470,"height":430,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ebe72fb6679c187d4c4fe2\/cropped"},"grid":{"uri":"52ebe72fb6679c187d4c4fe2\/grid","width":218,"height":152,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ebe72fb6679c187d4c4fe2\/grid"},"list":{"uri":"52ebe72fb6679c187d4c4fe2\/list","width":48,"height":48,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ebe72fb6679c187d4c4fe2\/list"},"detail":{"uri":"52ebe72fb6679c187d4c4fe2\/detail","width":920,"height":176,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52ebe72fb6679c187d4c4fe2\/detail"}},"ip":"xx.xx.xx.xx","labels":["suggestion"],"nps":null,"original_size":{"width":940,"height":100},"performance":2,"public_id":"cbd70c6375fa426c5452f29d5d4b0c34ab5d569d","rating":2,"screen":{"availWidth":1366,"availHeight":728,"width":1366,"height":768,"colorDepth":24,"pixelDepth":24,"top":0,"left":0,"availTop":0,"availLeft":0,"mozOrientation":"landscape-primary"},"site_id":"65faae774973","status":"new","tags":[],"timing":{"navigationStart":1391191810209,"unloadEventStart":1391191810375,"unloadEventEnd":1391191810376,"redirectStart":0,"redirectEnd":0,"fetchStart":1391191810210,"domainLookupStart":1391191810210,"domainLookupEnd":1391191810210,"connectStart":1391191810210,"connectEnd":1391191810210,"requestStart":1391191810211,"responseStart":1391191810317,"responseEnd":1391191810376,"domLoading":1391191810375,"domInteractive":1391191810760,"domContentLoadedEventStart":1391191810795,"domContentLoadedEventEnd":1391191810902,"domComplete":1391191811470,"loadEventStart":1391191811470,"loadEventEnd":1391191811509},"url":"https:\/\/sample.com\/products#sample_survey","viewport":{"width":1349,"height":639},"id":"52ebe72fb6679c187d4c4fe2","starred":false},{"browser":{"doNotTrack":"1","onLine":true,"product":"Gecko","appCodeName":"Mozilla","userAgent":"Mozilla\/5.0 (Macintosh; Intel Mac OS X 10_9_1) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/32.0.1700.102 Safari\/537.36","platform":"MacIntel","appVersion":"5.0 (Macintosh; Intel Mac OS X 10_9_1) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/32.0.1700.102 Safari\/537.36","appName":"Netscape","vendorSub":"","vendor":"Google Inc.","productSub":"20030107","cookieEnabled":true,"language":"en-US"},"campaign":[],"comment":"This page doesn't have any print styling. The selected area is really all I care about printing, but much more shows up and this seems like it'll be cut off on the right.","computed_browser":{"Browser":"Chrome","Version":"32.0","Platform":"MacOSX","FullBrowser":"Chrome"},"computed_location":"United States","creation_date":1391188243,"custom":{"subject":"suggestion"},"email":"someone@somewhere.com","geo":{"country":"US","region":"IL","city":"Chicago","postalcode":"60605","lat":41.8632,"lon":-87.6198,"metro":"602","area":"312"},"host":"http:\/\/support.sample.com","html_snippet":"<div class=\"content article\">\n \n <div class=\"title\">\n <h3 class=\"\">How to use our JavaScript API (Command List)<\/h3>\n <div class=\"meta\">Last Updated: Oct 24, 2013 10:28AM CEST<\/div>\n <\/div>\n\n <div class=\"article-content\">\n Our API f<span style=\"font-family:arial,helvetica,sans-serif;\">or sample Live allows vari<\/span>ous additional actions to be performed on our Feedback button.<br>\n<br>\nTo use our API calls<span style=\"font-family:arial,helvetica,sans-serif;\">, insert your command anywhere <strong>below <\/strong>the code for the original button widget as follows:<\/span><br>\n<br>\n<span style=\"font-family: 'courier new', courier, monospace; font-size: 13px;\">&lt;script type=\u2019text\/javascript\u2019&gt;<\/span><br>\n<span style=\"font-family: 'courier new', courier, monospace; font-size: 13px;\">window.sample_live(\"command\");<\/span><br>\n<span style=\"font-family: 'courier new', courier, monospace; font-size: 13px;\">&lt;\/script&gt;<br>\n\u200b<\/span>\n<h2>Available API Calls<\/h2>\n&nbsp;\n\n<h3>click<\/h3>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 13px; line-height: 1.6em;\">Simulates a user clicking on the button. ie. once the click command has been triggered, the feedback process begins.<\/span><br>\n<br>\n<span style=\"font-family: 'courier new', courier, monospace; line-height: 1.2em;\">window.sample_live(\"click\");<\/span>\n\n<h2>&nbsp;<\/h2>\n\n<h3>hide<\/h3>\n<span style=\"font-family: 'courier new', courier, monospace; font-size: 13px;\"><span style=\"font-family:arial,helvetica,sans-serif;\">Hides the button from view. By default the button is shown but calling this command prevents this.<\/span><br>\n<br>\nwindow.sample_live(\"hide\");<\/span><br>\n&nbsp;\n<h3>show<\/h3>\n<span style=\"font-family: 'courier new', courier, monospace; font-size: 13px;\"><span style=\"font-family:arial,helvetica,sans-serif;\">Shows the button on the site. Shown by default, but can make the button reappear after a hide.<\/span><\/span><br>\n<br>\n<span style=\"font-family: 'courier new', courier, monospace; line-height: 1.2em;\">window.sample_live(\"show\");<\/span><br>\n&nbsp;\n<h3>popup<\/h3>\n<span style=\"line-height: 1.2em; font-family: arial, helvetica, sans-serif;\">Causes the feedback process to take place in a separate popup-window. <strong>Note: This may be blocked by browser popup 'catchers'. 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site.\u201d<\/p>","images":{"screenshot":{"uri":"52e6adc8fa8d1b6b7d3b3522\/screenshot","width":1263,"height":7848,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e6adc8fa8d1b6b7d3b3522\/screenshot"},"full_image":{"uri":"52e6adc8fa8d1b6b7d3b3522\/full_image","width":372,"height":176,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e6adc8fa8d1b6b7d3b3522\/full_image"},"no_context":{"uri":"52e6adc8fa8d1b6b7d3b3522\/no_context","width":272,"height":76,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e6adc8fa8d1b6b7d3b3522\/no_context"},"thumbnail":{"uri":"52e6adc8fa8d1b6b7d3b3522\/thumbnail","width":66,"height":66,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e6adc8fa8d1b6b7d3b3522\/thumbnail"},"cropped":{"uri":"52e6adc8fa8d1b6b7d3b3522\/cropped","width":470,"height":430,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e6adc8fa8d1b6b7d3b3522\/cropped"},"grid":{"uri":"52e6adc8fa8d1b6b7d3b3522\/grid","width":218,"height":152,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e6adc8fa8d1b6b7d3b3522\/grid"},"list":{"uri":"52e6adc8fa8d1b6b7d3b3522\/list","width":48,"height":48,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e6adc8fa8d1b6b7d3b3522\/list"},"detail":{"uri":"52e6adc8fa8d1b6b7d3b3522\/detail","width":372,"height":176,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e6adc8fa8d1b6b7d3b3522\/detail"}},"ip":"xx.xx.xx.xx","labels":[],"original_size":{"width":273,"height":77},"public_id":"6ce651c5dc6f942343c6f2eb8bb7ca831c7a1785","rating":4,"screen":{"availHeight":984,"availWidth":1280,"bufferDepth":0,"colorDepth":24,"deviceXDPI":96,"deviceYDPI":96,"fontSmoothingEnabled":true,"height":1024,"logicalXDPI":96,"logicalYDPI":96,"pixelDepth":24,"systemXDPI":96,"systemYDPI":96,"width":1280},"site_id":"bae74a594719","status":"read","tags":[],"timing":{"navigationStart":1390849455993,"unloadEventStart":1390849460889,"unloadEventEnd":1390849460890,"redirectStart":0,"redirectEnd":0,"fetchStart":1390849455993,"domainLookupStart":1390849455993,"domainLookupEnd":1390849455993,"connectStart":1390849455993,"connectEnd":1390849455993,"requestStart":1390849460850,"responseStart":1390849460855,"responseEnd":1390849461100,"domLoading":1390849460855,"domInteractive":1390849461383,"domContentLoadedEventStart":1390849461383,"domContentLoadedEventEnd":1390849461399,"domComplete":1390849462043,"loadEventStart":1390849462050,"loadEventEnd":1390849462076},"url":"http:\/\/blog.sample.com\/category\/case-studies\/","viewport":{"width":1263,"height":874},"id":"52e6adc8fa8d1b6b7d3b3522","starred":false},{"browser":{"onLine":true,"product":"Gecko","appCodeName":"Mozilla","userAgent":"Mozilla\/5.0 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(Windows NT 6.0) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/32.0.1700.76 Safari\/537.36","platform":"Win32","appVersion":"5.0 (Windows NT 6.0) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/32.0.1700.76 Safari\/537.36","appName":"Netscape","vendorSub":"","vendor":"Google Inc.","productSub":"20030107","cookieEnabled":true,"language":"nl"},"campaign":[],"comment":"do not understand what the numbers in the colored boxes mean","computed_browser":{"Browser":"Chrome","Version":"32.0","Platform":"WinVista","FullBrowser":"Chrome"},"computed_location":"Netherlands","creation_date":1390822895,"custom":[],"email":null,"geo":{"country":"NL","region":"01","city":"Noordscheschut","lat":52.7242,"lon":6.5366},"host":"http:\/\/blog.sample.com","html_snippet":"<aside>\n\t\t<div class=\"widget widget_search\"><h3>Search<\/h3>\t<form method=\"get\" id=\"searchform\" action=\"http:\/\/blog.sample.com\/\">\n\t\t<label for=\"s\" class=\"assistive-text\">Search<\/label>\n\t\t<input type=\"text\" class=\"field\" name=\"s\" id=\"s\" placeholder=\"Search\">\n\t\t<input type=\"submit\" class=\"submit\" name=\"submit\" id=\"searchsubmit\" value=\"Search\">\n\t<\/form>\n<\/div><div class=\"widget widget_sample_social_widget\">\n\t\t<a href=\"http:\/\/twitter.com\/sample\" class=\"twitter\">\n\t\t\t<span>4,755<\/span>\n\t\t\tFollowers\n\t\t<\/a><a href=\"http:\/\/blog.sample.com\/feed\/\" class=\"rss\">\n\t\t\t<span>5k+<\/span>\n\t\t\tSubscribers\n\t\t<\/a><a href=\"http:\/\/facebook.com\/sample\" class=\"facebook\">\n\t\t\t<span>1720<\/span>\n\t\t\tLikes<\/a>\n\n\t\t<\/div><div class=\"widget widget_text\">\t\t\t<div class=\"textwidget\"><div id=\"first-scroller-anchor\" style=\"height: 176px;\"><\/div>\n<div id=\"teaser\" class=\"box sticky\" style=\"width: 303px;\">\n<p style=\"padding: 0 0 10px;line-height:19px;\">The sample Blog is brought to you by the team behind <a href=\"http:\/\/sample.com\/products#sample_live?utm_source=blog&amp;utm_medium=online&amp;utm_campaign=product_link_Live\" style=\"color:#dd5e19;\">sample Live<\/a>, <a href=\"http:\/\/sample.com\/products#sample_survey?utm_source=blog&amp;utm_medium=online&amp;utm_campaign=product_link_Survey\" style=\"color:#dd5e19;\">sample Survey<\/a> and <a href=\"http:\/\/discover.sample.com?utm_source=blog&amp;utm_medium=online&amp;utm_campaign=product_link_Discover\" style=\"color:#dd5e19;\">sample Discover<\/a>.<\/p>\n\n<div class=\"try\">\n<span class=\"left\"><\/span>\n<a href=\"#\" onclick=\"$('#lightningjs-frame-sample_live')[0].contentWindow.sample_live.buttonClick(); _gaq.push(['_trackEvent', 'Demo', 'Click']); return false;\" class=\"btn\">Demo<\/a>\n<a href=\"http:\/\/sample.com\/plans?utm_source=blog&amp;utm_medium=online&amp;utm_campaign=Free_trial_CTA\" class=\"cta\">or test it on your own site for free!<\/a>\n<\/div>\n\n<\/div><\/div>\n\t\t<\/div><div class=\"widget widget_categories\"><h3>Categories<\/h3>\t\t<ul>\n\t<li class=\"cat-item cat-item-7\"><a href=\"http:\/\/blog.sample.com\/category\/announcements\/\" title=\"View all posts filed under Announcements\" class=\"\">Announcements<\/a> <span class=\"post-count\"> 74 <\/span>\n<\/li>\n\t<li class=\"cat-item cat-item-687\"><a href=\"http:\/\/blog.sample.com\/category\/case-studies\/\" title=\"View all posts filed under Case Studies\" class=\"\">Case Studies<\/a> <span class=\"post-count\"> 15 <\/span>\n<\/li>\n\t<li class=\"cat-item cat-item-87\"><a href=\"http:\/\/blog.sample.com\/category\/ux-cases\/\" title=\"View all posts filed under Demo UX Cases\" class=\"\">Demo UX Cases<\/a> <span class=\"post-count\"> 39 <\/span>\n<\/li>\n\t<li class=\"cat-item cat-item-3\"><a href=\"http:\/\/blog.sample.com\/category\/design\/\" title=\"View all posts filed under Design\">Design<\/a> <span class=\"post-count\"> 116 <\/span>\n<\/li>\n\t<li class=\"cat-item cat-item-589\"><a href=\"http:\/\/blog.sample.com\/category\/design-discoveries\/\" title=\"View all posts filed under Discoveries\">Discoveries<\/a> <span class=\"post-count\"> 41 <\/span>\n<\/li>\n\t<li class=\"cat-item cat-item-113\"><a href=\"http:\/\/blog.sample.com\/category\/how-tos\/\" title=\"View all posts filed under How-tos\">How-tos<\/a> <span class=\"post-count\"> 31 <\/span>\n<\/li>\n\t<li class=\"cat-item cat-item-612\"><a href=\"http:\/\/blog.sample.com\/category\/links\/\" title=\"View all posts filed under Links\">Links<\/a> <span class=\"post-count\"> 51 <\/span>\n<\/li>\n\t<li class=\"cat-item cat-item-158\"><a href=\"http:\/\/blog.sample.com\/category\/theory-background\/\" title=\"View all posts filed under Theory\">Theory<\/a> <span class=\"post-count\"> 120 <\/span>\n<\/li>\n\t<li class=\"cat-item cat-item-741\"><a href=\"http:\/\/blog.sample.com\/category\/ux-videos\/\" title=\"View all posts filed under UX Videos\">UX Videos<\/a> <span class=\"post-count\"> 10 <\/span>\n<\/li>\n<li class=\"abc\"><a href=\"\/the-abc-of-usability\/\" title=\"ABC Usability\">ABC of Usability<\/a><span class=\"post-count\"><\/span><\/li>\t\t<\/ul>\n<\/div><div class=\"widget widget_text\">\t\t\t<div class=\"textwidget\"><a href=\"\/\" class=\"guest_author\">Become a guest author, write for us<\/a><\/div>\n\t\t<\/div><div class=\"widget widget_text\">\t\t\t<div class=\"textwidget\"><div class=\"testimonials box\">\n <img src=\"http:\/\/sample.com\/\/bundles\/sampleasset\/images\/plans\/theloop_logo.png\" alt=\"The Loop logo\">\n <p>\u201csample offers our community an instant feedback mechanism so they can tell us what they\u2019re loving and what we need to improve on any part of the site.\u201d<\/p>\n <span><strong>Leanne Hammill, Marketing Manager<\/strong><\/span>\n\n<div class=\"promo\"><a href=\"http:\/\/sample.com\/customers?utm_source=blog&amp;utm_medium=online&amp;utm_campaign=testimonials_more\" class=\"btn_signup\" title=\"Try our tool for free\" style=\"height: auto; text-indent: 0;\">More customer success stories \u00bb<\/a><\/div>\n <\/div><\/div>\n\t\t<\/div><div id=\"scroller-anchor\"><\/div><div class=\"widget MailjetSubscribeWidget box\" style=\"width: auto;\"><h3>Interested in design, usability, and UX?<\/h3>\n\t\t<h6> Interested in design, usability, and UX?<\/h6>\n\t\t<p class=\"txt\">Get free UX insights from the sample team right in your inbox.<\/p>\n\t\t<form class=\"subscribe-form\">\n\t\t\t<p>\n\t\t\t<label>Email<\/label>\n\t\t\t<input id=\"email\" name=\"email\" value=\"\" type=\"email\" placeholder=\"your@email.com\">\n\t\t\t<\/p>\n\t\t\t\n\t\t\t\n\t\t\t<input name=\"submit\" type=\"submit\" class=\"mailjet-subscribe\" value=\"Sign Up\">\n\t\t<\/form>\n\t\t<div class=\"response\">\n\t\t<\/div><\/div>\t<\/aside>","images":{"screenshot":{"uri":"52e645deb6679ca96f8be443\/screenshot","width":1265,"height":4693,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e645deb6679ca96f8be443\/screenshot"},"full_image":{"uri":"52e645deb6679ca96f8be443\/full_image","width":403,"height":1138,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e645deb6679ca96f8be443\/full_image"},"no_context":{"uri":"52e645deb6679ca96f8be443\/no_context","width":303,"height":1038,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e645deb6679ca96f8be443\/no_context"},"thumbnail":{"uri":"52e645deb6679ca96f8be443\/thumbnail","width":66,"height":66,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e645deb6679ca96f8be443\/thumbnail"},"cropped":{"uri":"52e645deb6679ca96f8be443\/cropped","width":470,"height":430,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e645deb6679ca96f8be443\/cropped"},"grid":{"uri":"52e645deb6679ca96f8be443\/grid","width":218,"height":152,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e645deb6679ca96f8be443\/grid"},"list":{"uri":"52e645deb6679ca96f8be443\/list","width":48,"height":48,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e645deb6679ca96f8be443\/list"},"detail":{"uri":"52e645deb6679ca96f8be443\/detail","width":106,"height":300,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e645deb6679ca96f8be443\/detail"}},"ip":"xx.xx.xx.xx","labels":[],"original_size":{"width":303,"height":1038},"public_id":"54c1cd3e0191a158b03e6953b3ce1355bdc6daad","rating":2,"screen":{"availWidth":1280,"availHeight":770,"availTop":0,"availLeft":0,"pixelDepth":24,"colorDepth":24,"width":1280,"height":800},"site_id":"bae74a594719","status":"read","tags":["unusable"],"timing":{"loadEventEnd":1390822736000,"loadEventStart":1390822735977,"domComplete":1390822735977,"domContentLoadedEventEnd":1390822735271,"domContentLoadedEventStart":1390822735120,"domInteractive":1390822735120,"domLoading":1390822734005,"responseEnd":1390822733969,"responseStart":1390822733966,"requestStart":1390822733704,"secureConnectionStart":0,"connectEnd":1390822733704,"connectStart":1390822733549,"domainLookupEnd":1390822733549,"domainLookupStart":1390822733523,"fetchStart":1390822733519,"redirectEnd":0,"redirectStart":0,"unloadEventEnd":0,"unloadEventStart":0,"navigationStart":1390822733519},"url":"http:\/\/blog.sample.com\/abc-usability-part-12\/","viewport":{"width":1265,"height":648},"id":"52e645deb6679ca96f8be443","starred":false},{"browser":{"doNotTrack":"1","onLine":true,"product":"Gecko","appCodeName":"Mozilla","userAgent":"Mozilla\/5.0 (Windows NT 6.3; WOW64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/32.0.1700.76 Safari\/537.36","platform":"Win32","appVersion":"5.0 (Windows NT 6.3; WOW64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/32.0.1700.76 Safari\/537.36","appName":"Netscape","vendorSub":"","vendor":"Google Inc.","productSub":"20030107","cookieEnabled":true,"language":"nl"},"campaign":[],"comment":"d","computed_browser":{"Browser":"Chrome","Version":"32.0","Platform":"Win8.1","FullBrowser":"Chrome"},"computed_location":"Belgium","creation_date":1390820652,"custom":{"subject":"bug"},"email":null,"geo":{"country":"BE","region":"03","city":"Braine-le-comte","lat":50.6,"lon":4.1333},"host":"https:\/\/sample.com","html_snippet":"<article>\n <hgroup class=\"\">\n <h2 class=\"\">Why sample?<\/h2>\n <\/hgroup>\n <ol class=\"\">\n <li class=\"\"><span>1<\/span>\n <strong class=\"\">Visual live feedback.<\/strong> We help you to connect with your website visitors. \n Truly understand what people think and feel while browsing your site.<\/li>\n <li class=\"\"><span>2<\/span>\n <strong class=\"\">Instant &amp; actionable results.<\/strong> Enough already with wild guesses. Make instant improvements based on specific feedback with visual context and rich metadata.<\/li>\n <li class=\"\"><span>3<\/span>\n <strong class=\"\">Increased conversion rate.<\/strong> We are here to help you never lose sight of your visitors again. Improve the user experience and increase your conversion rate.<\/li>\n <\/ol>\n\n <hgroup class=\"\"><h2 class=\"\">Who benefits?<\/h2><\/hgroup>\n <ul class=\"\">\n <li class=\"marketers\"><h3 class=\"\">Marketers<\/h3>\n Generate leads and truly understand what drives your website visitors.\n <\/li>\n <li class=\"productmanager\"><h3>Product manager<\/h3>\n Get in touch with your website visitors and convert them to loyal customers.\n <\/li>\n <li class=\"designers\"><h3 class=\"\">Designers<\/h3>\n Continuously improve the user experience based on honest, visual feedback.\n <\/li>\n <li class=\"developers\"><h3 class=\"\">Web Developers<\/h3>\n Fix bugs early &amp; optimize your site based on visual feedback and rich metadata.\n <\/li>\n <\/ul>\n\n <div style=\"padding-top: 30px;clear: both;\" class=\"\"><\/div>\n \n <hgroup><h2>Ux insights, tips &amp; demo cases<\/h2><\/hgroup>\n <div class=\"blog_posts\"> <a href=\"http:\/\/blog.sample.com\/abc-usability-part-12\/\" title=\"The ABC of Usability Part 12\">\n <img width=\"150\" height=\"150\" src=\"https:\/\/d1txh3wi5hp22t.cloudfront.net\/wp-content\/uploads\/new-feature3-150x150.png\" class=\"attachment-thumbnail wp-post-image\" alt=\"new feature\" title=\"new feature\">\n <div>\n <h3>The ABC of Usability Part 12<\/h3>\n <span>Oliver McGough<\/span>, on Jan 21\n <\/div>\n <\/a>\n <a href=\"http:\/\/blog.sample.com\/landing-pages-short-long\/\" title=\"Landing Pages \u2013 Short or Long?\">\n <img width=\"150\" height=\"150\" src=\"https:\/\/d1txh3wi5hp22t.cloudfront.net\/wp-content\/uploads\/featureddropbox-150x150.png\" class=\"attachment-thumbnail wp-post-image\" alt=\"featureddropbox\" title=\"featureddropbox\">\n <div>\n <h3>Landing Pages \u2013 Short or Long?<\/h3>\n <span>Cristian \u00c1ngel Rennella<\/span>, on Jan 14\n <\/div>\n <\/a>\n <a href=\"http:\/\/blog.sample.com\/record-exposure-2-billion-monthly-displays-sample-live\/\" title=\"Record exposure of 2 Billion monthly displays for sample Live\">\n <img width=\"150\" height=\"150\" src=\"https:\/\/d1txh3wi5hp22t.cloudfront.net\/wp-content\/uploads\/sample_live_devices-150x150.png\" class=\"attachment-thumbnail wp-post-image\" alt=\"sample_live_devices\" title=\"sample_live_devices\">\n <div>\n <h3>Record exposure of 2 Billion monthly displays for sample Live<\/h3>\n <span>Oliver McGough<\/span>, on Jan 09\n <\/div>\n <\/a>\n<\/div>\n<\/article>","images":{"screenshot":{"uri":"52e63d20fa8d1bf34c0ef5dc\/screenshot","width":1216,"height":1835,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e63d20fa8d1bf34c0ef5dc\/screenshot"},"full_image":{"uri":"52e63d20fa8d1bf34c0ef5dc\/full_image","width":630,"height":882,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e63d20fa8d1bf34c0ef5dc\/full_image"},"no_context":{"uri":"52e63d20fa8d1bf34c0ef5dc\/no_context","width":530,"height":782,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e63d20fa8d1bf34c0ef5dc\/no_context"},"thumbnail":{"uri":"52e63d20fa8d1bf34c0ef5dc\/thumbnail","width":66,"height":66,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e63d20fa8d1bf34c0ef5dc\/thumbnail"},"cropped":{"uri":"52e63d20fa8d1bf34c0ef5dc\/cropped","width":470,"height":430,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e63d20fa8d1bf34c0ef5dc\/cropped"},"grid":{"uri":"52e63d20fa8d1bf34c0ef5dc\/grid","width":218,"height":152,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e63d20fa8d1bf34c0ef5dc\/grid"},"list":{"uri":"52e63d20fa8d1bf34c0ef5dc\/list","width":48,"height":48,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e63d20fa8d1bf34c0ef5dc\/list"},"detail":{"uri":"52e63d20fa8d1bf34c0ef5dc\/detail","width":214,"height":300,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52e63d20fa8d1bf34c0ef5dc\/detail"}},"ip":"xx.xx.xx.xx","labels":["bug"],"original_size":{"width":530,"height":752},"performance":1,"public_id":"308e4d9baa8071574f9d30ce6ea92dea3201939b","rating":3,"screen":{"availWidth":1920,"availHeight":1040,"availTop":0,"availLeft":0,"pixelDepth":24,"colorDepth":24,"width":1920,"height":1080},"site_id":"65faae774973","status":"read","tags":[],"timing":{"loadEventEnd":1390820570727,"loadEventStart":1390820570715,"domComplete":1390820570715,"domContentLoadedEventEnd":1390820568484,"domContentLoadedEventStart":1390820568469,"domInteractive":1390820568469,"domLoading":1390820567516,"responseEnd":1390820567510,"responseStart":1390820567509,"requestStart":1390820567223,"secureConnectionStart":1390820566887,"connectEnd":1390820567222,"connectStart":1390820566696,"domainLookupEnd":1390820566696,"domainLookupStart":1390820566662,"fetchStart":1390820566661,"redirectEnd":0,"redirectStart":0,"unloadEventEnd":0,"unloadEventStart":0,"navigationStart":1390820566661},"url":"https:\/\/sample.com\/","viewport":{"width":1216,"height":927},"id":"52e63d20fa8d1bf34c0ef5dc","starred":false},{"browser":{"doNotTrack":"1","onLine":true,"product":"Gecko","appCodeName":"Mozilla","userAgent":"Mozilla\/5.0 (Windows NT 6.3; 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Thus the Landing Page should reflect its specific advantages, features and benefits.<br>\n<span id=\"more-10550\"><\/span><br>\nEverything this about greater efficiency, or increasing conversion \u2013 gaining new customers in the online world. We use various tricks to perform this, from: \u201chow to write a compelling title\u201d up to \u201chow to define a call to action button\u201d. Minor adjustments, to large overhauls.<\/p>\n<p>Here the question is just that with regards to landing page: large or small? Short or Long? As the entrance to your website, the way you disseminate information from herein is critical ion beginning your user\u2019s experience. Do we describe everything at once, or slowly feed information as the journey lengthens?<\/p>\n<p>This requires a number of factors: Is the user going to be on the site long enough to see what I want him to see? If not, how do I show everything quickly? \u2026How do we get that User Experience off to a great start?<\/p>\n<h2>Why Choose a Short Landing Page?<\/h2>\n<p>A short landing page has the function of transmitting only one message in a concise and clear way. The idea of \u200b\u200bthis method is to seek an immediate reaction from visitors.<\/p>\n<p>To translate this from the theoretical to the practical, let\u2019s see the first example, which shows how the meaning of a tool can be explained through only a title. 5 words explaining what it\u2019s about; and a subtitle, explaining how they will provide their functionality. That information is all you need.<\/p>\n<p>Fields are offered to enter search data allowing users to jump in and use the tool immediately. No waiting, no searching around.<\/p>\n<p><em><img src=\"http:\/\/assets02.blog.sample.com\/wp-content\/uploads\/airbnb.png\" alt=\"\" title=\"airbnb\" width=\"570\" height=\"268\" class=\"aligncenter size-full wp-image-10558\">Source: <a href=\"https:\/\/www.airbnb.com\/\">airbnb.com<\/a><\/em><\/p>\n<p><strong>Headline:<\/strong> \u201cFind a place to stay\u201d.<br>\n<strong>Subheadline:<\/strong> \u201cRent from people in over 34,000 cities and 192 countries\u201d<br>\n<strong>Search Data:<\/strong> \u201cWhere do you want to go?\u201d + Check In + Check Out + Number of Guests.<br>\n<strong>Button:<\/strong> \u201cSEARCH\u201d.<\/p>\n<p>Another, even more emblematic example: the \u2018professional network\u2019, LinkedIn. As seen in the example above, it follows the same methodology. It shows a title that describes what the tool is and then there are three very concise sentences that show what the benefits are; simple, concise, and perfect.<\/p>\n<p><img src=\"http:\/\/assets03.blog.sample.com\/wp-content\/uploads\/linkedin1.png\" alt=\"\" title=\"linkedin\" width=\"570\" height=\"282\" class=\"aligncenter size-full wp-image-10561\"><br>\n<em>Source: <a href=\"https:\/\/www.linkedin.com\/\">Linkedin<\/a><\/em><\/p>\n<p>I preferred to show first these two clear examples of short landing pages in order to summarize their objectives and the reason why both cases represent successful choices.<\/p>\n<p>We should first go back, and understand Blaise Pascal\u2019s expression in the fifteenth century: \u201cI have written this letter more extensive than usual because I lack the time to write it shorter\u201d.<\/p>\n<p>As Blaise notes, the more limited and precise our message is, the clearer to understand. When visiting our site, Internet users dedicate an average of 5 seconds to understand what our service is about, and what they should do next.<\/p>\n<p>If we are not able to transmit our functionality in those few seconds, then the chance of gaining a customer falls dramatically.<\/p>\n<p>Whenever our functionality \u2013 our mission statement \u2013 can be summarized in one line of text, then we should not miss that competitive advantage. We can explain all our new and innovative extra features to our client about later on, but meanwhile keeping it simple and catching an eye is key.<\/p>\n<h2>Why Choose a Long Landing Page?<\/h2>\n<p>Unfortunately, not all online profiles can be transmitted with a simple summary. Let\u2019s waste no time and start with a good example of a long landing page:<\/p>\n<p><img src=\"http:\/\/assets03.blog.sample.com\/wp-content\/uploads\/Dropbox2.png\" alt=\"\" title=\"Dropbox\" width=\"570\" height=\"479\" class=\"aligncenter size-full wp-image-10563\"><br>\n<em>Source: <a href=\"https:\/\/www.dropbox.com\/\">Dropbox<\/a><\/em><\/p>\n<p>As can be seen in the example above, this type of landing page has various points to transmit. The best way to do it is by first presenting the ultimate goal that is being offered to the customer.<\/p>\n<p>Then, as the client moves down the landing page, additional features (options, modules work, etc.) appear, adding to the initially offered content.<\/p>\n<p>Next, you see how in one page all the necessary information required to make a decision can be included. From the features to the price, through other user\u2019s recommendations, to videos that explain how the service can be used, and how the final product offered works. Those users who want to know more about the product can spend all the time they need to get to know it from beginning to end before making the investment.<\/p>\n<p>Every user is different; there are the impulsive, and those that will want to know every detail before making a purchase.<\/p>\n<p>Long landing pages are meant for these users; we can\u2019t afford to polarise our visitors. For those that want more information, we should have all the data available, and those who feel they know enough should have an easy path to their goal.<\/p>\n<p>B2B (Business to Business) services often differ from selling a cell phone or an airline ticket. These services require a lot of information, research, monetary investment and commitment from buyer. This is where a longer landing page is often better suited, as shown below with an example of Salesforce CRM Cloud computing (software as a service).<\/p>\n<p><img src=\"http:\/\/assets01.blog.sample.com\/wp-content\/uploads\/salesforce2.png\" alt=\"\" title=\"salesforce\" width=\"570\" height=\"678\" class=\"aligncenter size-full wp-image-10564\"><br>\n<em>Source: <a href=\"http:\/\/www.salesforce.com\/eu\/\">Salesforce<\/a><\/em><\/p>\n<p>As seen above, every one of their features is shown. Alongside this, every advantage they provide to the end user, as well as pricing information.<\/p>\n<p>This works brilliantly for the task at hand. It clearly shows every aspect of the business that the client needs in order to make a final decision. Contact information is also made clear at the top of the page in case they missed anything!<\/p>\n<h2>Conclusion<\/h2>\n<p>It is clear that each type of landing page, short or long, has a defined purpose. It is our decision to choose which of the two options is most suitable for our site, dependant on what we are offering.<\/p>\n<p>However \u2013 as a final suggestion \u2013 aside from which type of page we have decided to select, it is important to never skimp on the design: Design is crucial.<\/p>\n<p>On an online level, the design of our landing page must transmit safety, professionalism and transparency. It can be compared to entering a physical store and finding everything neat, clean and decorated.<\/p>\n\t<\/div>\n\n\t<footer class=\"cat-item-158\">\t\t\n\t\t<p class=\"meta tags\"><a href=\"http:\/\/blog.sample.com\/tag\/e-commerce\/\" rel=\"tag\">E-commerce<\/a><a href=\"http:\/\/blog.sample.com\/tag\/landing-page\/\" rel=\"tag\">landing page<\/a><a href=\"http:\/\/blog.sample.com\/tag\/usability\/\" rel=\"tag\">usability<\/a><a href=\"http:\/\/blog.sample.com\/tag\/ux\/\" rel=\"tag\">ux<\/a><\/p>\n\t\t<br style=\"clear: both\">\n\n\t\t\t\t<div class=\"author-info\">\n\t\t\t<img alt=\"\" src=\"http:\/\/0.gravatar.com\/avatar\/8b26f15600e7c32c1cd7d2c756a9a0bb?s=68&amp;d=http%3A%2F%2F0.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D68&amp;r=G\" class=\"avatar avatar-68 photo\" height=\"68\" width=\"68\">\t\t\t<div>\n\t\t\t\t<h2>\n\t\t\t\t\t<a href=\"http:\/\/blog.sample.com\/author\/cristian\/\" rel=\"author\">\n\t\t\t\t\t\tCristian \u00c1ngel Rennella\t\t\t\t\t<\/a>\n\t\t\t\t<\/h2>\n\t\t\t\tComputer Engineer Cristian \u00c1ngel Rennella is an internet programmer, at <a href=\"http:\/\/www.elmejortrato.com\/\">elMejorTrato.com<\/a>, who specializes in adaptive web design. He is an advocate of using new mobile technology in Latin Am\u00e9rica (now working in Brazil, M\u00e9xico, Chile, Colombia and Argentina). \n\nIf you are an entrepreneur and have any question about design, mobile \/ web programming, marketing, startup business plan and accounting he will be happy to help you <a href=\"http:\/\/www.twitter.com\/crisrennella\">@crisrennella<\/a>.\t\t\t<\/div>\n\t\t\t<br style=\"clear: both\">\n\t\t<\/div>\n\t\t\t<\/footer>\n\n\t<div class=\"related\">\n\t\t<h3>Recommended for you<\/h3>\n\t\t\n<div class=\"wp_rp_wrap wp_rp_vertical_m\" id=\"wp_rp_first\"><div class=\"wp_rp_content\"><ul class=\"related_post wp_rp\" style=\"visibility: visible\"><li data-position=\"0\" data-poid=\"in-9071\" data-post-type=\"none\"><a href=\"http:\/\/blog.sample.com\/asking-uxperts-how-to-improve-your-landing-pages-with-sabinaidler-and-justinmifsud\/\" class=\"wp_rp_thumbnail\"><img src=\"http:\/\/assets02.blog.sample.com\/wp-content\/uploads\/2013_07_22_featured2-150x150.jpg\" alt=\"Asking \u201cUXperts\u201d \u2014 How to Improve Your Landing Pages with @SabinaIdler and @justinmifsud\"><\/a><a href=\"http:\/\/blog.sample.com\/asking-uxperts-how-to-improve-your-landing-pages-with-sabinaidler-and-justinmifsud\/\" class=\"wp_rp_title\">Asking \u201cUXperts\u201d \u2014 How to Improve Your Landing Pages with @SabinaIdler and @justinmifsud<\/a><\/li><li data-position=\"1\" data-poid=\"in-3920\" data-post-type=\"none\"><a href=\"http:\/\/blog.sample.com\/ux-retail-pages\/\" class=\"wp_rp_thumbnail\"><img src=\"http:\/\/assets02.blog.sample.com\/wp-content\/uploads\/thanks_blog_vic_500-150x150.jpg\" alt=\"The UX of 8 Leading Retail Sites\"><\/a><a href=\"http:\/\/blog.sample.com\/ux-retail-pages\/\" class=\"wp_rp_title\">The UX of 8 Leading Retail Sites<\/a><\/li><li data-position=\"2\" data-poid=\"in-10279\" data-post-type=\"none\"><a href=\"http:\/\/blog.sample.com\/abc-usability-part-11\/\" class=\"wp_rp_thumbnail\"><img src=\"http:\/\/assets04.blog.sample.com\/wp-content\/uploads\/new-feature2-150x150.png\" alt=\"The ABC of Usability Part 11\"><\/a><a href=\"http:\/\/blog.sample.com\/abc-usability-part-11\/\" class=\"wp_rp_title\">The ABC of Usability Part 11<\/a><\/li><li data-position=\"3\" data-poid=\"in-10154\" data-post-type=\"none\"><a href=\"http:\/\/blog.sample.com\/3-things-every-ecommerce-business-user-test\/\" class=\"wp_rp_thumbnail\"><img src=\"http:\/\/assets03.blog.sample.com\/wp-content\/uploads\/featured1-150x150.png\" alt=\"3 Things Every Ecommerce Business Should User Test\"><\/a><a href=\"http:\/\/blog.sample.com\/3-things-every-ecommerce-business-user-test\/\" class=\"wp_rp_title\">3 Things Every Ecommerce Business Should User Test<\/a><\/li><li data-position=\"4\" data-poid=\"in-10191\" data-post-type=\"none\"><a href=\"http:\/\/blog.sample.com\/effect-human-faces-web-design\/\" 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class=\"r\"><\/span>\n\t<\/div>\n\n<\/article>","images":{"screenshot":{"uri":"52dd6ee0b6679c2e2bddfbcb\/screenshot","width":1363,"height":6363,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dd6ee0b6679c2e2bddfbcb\/screenshot"},"full_image":{"uri":"52dd6ee0b6679c2e2bddfbcb\/full_image","width":716,"height":5532,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dd6ee0b6679c2e2bddfbcb\/full_image"},"no_context":{"uri":"52dd6ee0b6679c2e2bddfbcb\/no_context","width":616,"height":5432,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dd6ee0b6679c2e2bddfbcb\/no_context"},"thumbnail":{"uri":"52dd6ee0b6679c2e2bddfbcb\/thumbnail","width":66,"height":66,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dd6ee0b6679c2e2bddfbcb\/thumbnail"},"cropped":{"uri":"52dd6ee0b6679c2e2bddfbcb\/cropped","width":470,"height":430,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dd6ee0b6679c2e2bddfbcb\/cropped"},"grid":{"uri":"52dd6ee0b6679c2e2bddfbcb\/grid","width":218,"height":152,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dd6ee0b6679c2e2bddfbcb\/grid"},"list":{"uri":"52dd6ee0b6679c2e2bddfbcb\/list","width":48,"height":48,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dd6ee0b6679c2e2bddfbcb\/list"},"detail":{"uri":"52dd6ee0b6679c2e2bddfbcb\/detail","width":38,"height":300,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dd6ee0b6679c2e2bddfbcb\/detail"}},"ip":"xx.xx.xx.xx","labels":[],"original_size":{"width":616,"height":5503},"public_id":"df46be23752b5ac82da4d6be890413fb969ec884","rating":3,"screen":{"availWidth":1440,"availHeight":874,"availTop":22,"availLeft":0,"pixelDepth":24,"colorDepth":24,"width":1440,"height":900},"site_id":"bae74a594719","status":"new","tags":[],"timing":{"loadEventEnd":1390243185681,"loadEventStart":1390243185670,"domComplete":1390243185650,"domContentLoadedEventEnd":1390243184119,"domContentLoadedEventStart":1390243184046,"domInteractive":1390243184046,"domLoading":1390243182814,"responseEnd":1390243182807,"responseStart":1390243182806,"requestStart":1390243182729,"secureConnectionStart":0,"connectEnd":1390243182728,"connectStart":1390243182728,"domainLookupEnd":1390243182728,"domainLookupStart":1390243182728,"fetchStart":1390243182728,"redirectEnd":0,"redirectStart":0,"unloadEventEnd":0,"unloadEventStart":0,"navigationStart":1390243182728},"url":"http:\/\/blog.sample.com\/landing-pages-short-long\/","viewport":{"width":1363,"height":729},"id":"52dd6ee0b6679c2e2bddfbcb","starred":false},{"browser":{"onLine":true,"product":"Gecko","appCodeName":"Mozilla","userAgent":"Mozilla\/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/32.0.1700.77 Safari\/537.36","platform":"MacIntel","appVersion":"5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/32.0.1700.77 Safari\/537.36","appName":"Netscape","vendorSub":"","vendor":"Google Inc.","productSub":"20030107","cookieEnabled":true,"language":"en-US"},"campaign":[],"comment":"knop werkt niet","computed_browser":{"Browser":"Chrome","Version":"32.0","Platform":"MacOSX","FullBrowser":"Chrome"},"computed_location":"Netherlands","creation_date":1390226579,"custom":{"subject":"bug"},"email":"someone@somewhere.com","geo":{"country":"NL","lat":52.5,"lon":5.75},"host":"https:\/\/sample.com","html_snippet":"<a href=\"\/plans\" class=\"btn_signup click_cta_homepage\" title=\"Start your free trial\">Start your free trial<\/a>","images":{"screenshot":{"uri":"52dd2c87fa8d1b080c4bdec7\/screenshot","width":1425,"height":1835,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dd2c87fa8d1b080c4bdec7\/screenshot"},"full_image":{"uri":"52dd2c87fa8d1b080c4bdec7\/full_image","width":383,"height":156,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dd2c87fa8d1b080c4bdec7\/full_image"},"no_context":{"uri":"52dd2c87fa8d1b080c4bdec7\/no_context","width":283,"height":56,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dd2c87fa8d1b080c4bdec7\/no_context"},"thumbnail":{"uri":"52dd2c87fa8d1b080c4bdec7\/thumbnail","width":66,"height":66,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dd2c87fa8d1b080c4bdec7\/thumbnail"},"cropped":{"uri":"52dd2c87fa8d1b080c4bdec7\/cropped","width":470,"height":430,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dd2c87fa8d1b080c4bdec7\/cropped"},"grid":{"uri":"52dd2c87fa8d1b080c4bdec7\/grid","width":218,"height":152,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dd2c87fa8d1b080c4bdec7\/grid"},"list":{"uri":"52dd2c87fa8d1b080c4bdec7\/list","width":48,"height":48,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dd2c87fa8d1b080c4bdec7\/list"},"detail":{"uri":"52dd2c87fa8d1b080c4bdec7\/detail","width":383,"height":156,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dd2c87fa8d1b080c4bdec7\/detail"}},"integrations_sent":{"desk":1},"ip":"xx.xx.xx.xx","labels":["bug"],"original_size":{"width":283,"height":56},"performance":1,"public_id":"82cfbcb142216e4d8177585b393fe9de67f52fdf","rating":2,"screen":{"availWidth":1440,"availHeight":816,"availTop":22,"availLeft":0,"pixelDepth":24,"colorDepth":24,"width":1440,"height":900},"site_id":"65faae774973","status":"read","tags":[],"timing":{"loadEventEnd":1390226200471,"loadEventStart":1390226200451,"domComplete":1390226200450,"domContentLoadedEventEnd":1390226195300,"domContentLoadedEventStart":1390226195259,"domInteractive":1390226195259,"domLoading":1390226193202,"responseEnd":1390226193196,"responseStart":1390226193193,"requestStart":1390226192613,"secureConnectionStart":1390226191892,"connectEnd":1390226192613,"connectStart":1390226191737,"domainLookupEnd":1390226191737,"domainLookupStart":1390226191728,"fetchStart":1390226191727,"redirectEnd":0,"redirectStart":0,"unloadEventEnd":0,"unloadEventStart":0,"navigationStart":1390226191269},"url":"https:\/\/sample.com\/","viewport":{"width":1425,"height":721},"id":"52dd2c87fa8d1b080c4bdec7","starred":false},{"browser":{"onLine":true,"product":"Gecko","appCodeName":"Mozilla","userAgent":"Mozilla\/5.0 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width: 70px; margin-left: -90px; display: block; position: absolute;\">\n<li><iframe id=\"twitter-widget-0\" scrolling=\"no\" frameborder=\"0\" allowtransparency=\"true\" src=\"http:\/\/platform.twitter.com\/widgets\/tweet_button.1389999802.html#_=1390136702943&amp;count=vertical&amp;id=twitter-widget-0&amp;lang=en&amp;original_referer=http%3A%2F%2Fblog.sample.com%2Ferror-messages%2F%3Futm_campaign%3Dfeatured_article%26utm_medium%3Donline%26utm_source%3Dblog&amp;size=m&amp;text=How%20to%3A%20Error%20Messages%20-%20The%20sample%20Blog&amp;url=http%3A%2F%2Fblog.sample.com%2Ferror-messages%2F&amp;via=sample\" class=\"twitter-share-button twitter-tweet-button twitter-count-vertical\" title=\"Twitter Tweet Button\" data-twttr-rendered=\"true\" style=\"width: 59px; height: 62px;\"><\/iframe><\/li><li><iframe src=\"http:\/\/www.facebook.com\/plugins\/like.php?href=http:\/\/blog.sample.com\/error-messages\/&amp;layout=box_count&amp;show_faces=false&amp;width=60&amp;action=like&amp;colorscheme=light&amp;height=45\" scrolling=\"no\" frameborder=\"0\" style=\"border:none; 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vertical-align: baseline; display: inline-block; text-align: center;\"><span style=\"padding: 0px !important; margin: 0px !important; text-indent: 0px !important; display: inline-block !important; vertical-align: baseline !important; font-size: 1px !important;\"><span id=\"li_ui_li_gen_1390136702591_1-container\" class=\"IN-top\"><span id=\"li_ui_li_gen_1390136702591_1\" class=\"IN-top\"><span id=\"li_ui_li_gen_1390136702591_1-inner\" class=\"IN-top\"><span id=\"li_ui_li_gen_1390136702591_1-content\" class=\"IN-top\">4<\/span><\/span><\/span><\/span><\/span><br><span style=\"padding: 0px !important; margin: 0px !important; text-indent: 0px !important; display: inline-block !important; vertical-align: baseline !important; font-size: 1px !important;\"><span id=\"li_ui_li_gen_1390136702579_0\"><a id=\"li_ui_li_gen_1390136702579_0-link\" href=\"javascript:void(0);\"><span id=\"li_ui_li_gen_1390136702579_0-logo\">in<\/span><span id=\"li_ui_li_gen_1390136702579_0-title\"><span id=\"li_ui_li_gen_1390136702579_0-mark\"><\/span><span id=\"li_ui_li_gen_1390136702579_0-title-text\">Share<\/span><\/span><\/a><\/span><\/span><\/span><\/li><\/ul><article id=\"post-10087\" class=\"post-10087 post type-post status-publish format-standard hentry category-how-tos tag-color tag-error tag-error-message tag-featured tag-how-to tag-system tag-text tag-user\">\n\n\t<header class=\"cat-item-113\">\n\t\t<img width=\"570\" height=\"220\" src=\"http:\/\/assets02.blog.sample.com\/wp-content\/uploads\/wtf2.jpg\" class=\"attachment-large-feature wp-post-image\" alt=\"Blaming the User\" title=\"Blaming the User\">\t\t<span class=\"category\"><a href=\"http:\/\/blog.sample.com\/category\/how-tos\/\" title=\"View all posts in How-tos\" rel=\"category tag\">How-tos<\/a><\/span>\n\t<\/header>\n\n\t<h2>How to: Error Messages<\/h2>\n\n\t\n\t<div class=\"meta\" style=\"height: auto;\">\n\t\ton <a href=\"http:\/\/blog.sample.com\/error-messages\/\" title=\"4:36 PM\" rel=\"bookmark\"><time class=\"entry-date\" datetime=\"2013-11-12T16:36:01+00:00\" pubdate=\"\">November 12, 2013<\/time><\/a> <span>\/<\/span> by <a class=\"url fn n\" href=\"http:\/\/blog.sample.com\/author\/oliver\/\" title=\"View all posts by Oliver McGough\" rel=\"author\">Oliver McGough<\/a> \/ <a href=\"http:\/\/blog.sample.com\/error-messages\/#comments\" title=\"Comment on How to: Error Messages\">4 Comments<\/a>\t<\/div>\n\n\t<div class=\"pn_posts\">\n\t\t<span><a href=\"http:\/\/blog.sample.com\/conversion-rates\/\">\u00ab Previous post<\/a><\/span>\n\t\t<span class=\"r\"><a href=\"http:\/\/blog.sample.com\/good-vs-bad-contact-pages\/\">Next post \u00bb<\/a><\/span>\n\t<\/div>\n\n\t<div class=\"entry-content\">\n\t\t<p>Error messages. You encounter them just about every day. No single person is perfect, nor is every website. Error messages are an inevitability. Thus learning to both deal with them, and make them a seamless part of your user experience is key.<\/p>\n<p>Errors are a key component of learning, it is through trial and error as children that we learn how the world works. It is continuous \u2013 we all make mistakes and we learn from them. Regardless, this doesn\u2019t detract from the frustration of being met by the red banded text. Glaring in your face like a matador\u2019s cape, as your face blends to a similar tone of maroon \u2013 all because, \u2018<a href=\"http:\/\/www.youtube.com\/watch?v=EAuMdEcQtow\">the computer says no<\/a>\u2019.<br>\n<span id=\"more-10087\"><\/span><br>\nErrors differ, and the responding message has to be appropriate to the situation. It isn\u2019t always a case of the user learning from the their mistakes, as the mistake isn\u2019t always made by the user. All too easily errors can be the source of unlimited frustrations. Frustration leads to anger, and if your visitors are getting angry, that\u2019s a sure sign of a terrible user experience. Why would they come back?<\/p>\n<p>There are a few ways we can ease these frustrations; coax the user into reaching the intended result, recover from their error or explain a situation.<\/p>\n<h2>Colour<\/h2>\n<p>One of the most amazing properties of colour is its great ability to carry cultural associations. With colour so abundant around us, we have grown used to associating specific parts of light\u2019s spectrum to areas of our everyday life. Colour has the ability to draw on and relay emotion, creating subconscious reactions for the reader<\/p>\n<p>One of the main uses of colour is to draw attention to areas that require attention. Distinguishing these from the rest of the screen.<\/p>\n<p><img src=\"http:\/\/assets03.blog.sample.com\/wp-content\/uploads\/reddd.png\" alt=\"Red Errors\" title=\"Red Errors\" width=\"570\" height=\"307\" class=\"aligncenter size-full wp-image-10095\"><\/p>\n<p>As we can see red is abundant, and the reason obvious. In western society we relate red to danger, to problems. An alert wanting our attention. Colouring our error adds added emphasis to it, and red offers the intended impression \u2013 it tells the user to be alert and take action. A green error would merely create confusion. Our instinct tells us it\u2019s safe and all well. Whereas the text is telling us otherwise. It is counter intuitive to the user and only slows down the resolution process. Having errors resolved as quickly as possible it key to a good user experience.<\/p>\n<p><img src=\"http:\/\/assets04.blog.sample.com\/wp-content\/uploads\/redgreen.png\" alt=\"Red and Green\" title=\"Red and Green\" width=\"570\" height=\"130\" class=\"aligncenter size-full wp-image-10091\"><br>\n<em>Which makes the most sense? We automatically associate the red warning with danger, whereas the green seems to imply the opposite\u2026<\/em><\/p>\n<h2>Choice<\/h2>\n<p>Choice has a huge effect on user experience. Users, whether knowingly or unknowingly, want to be taken down a linear journey. <a href=\"http:\/\/uxmyths.com\/post\/712569752\/myth-more-choices-and-features-result-in-higher-satisfac\">It\u2019s a myth that increased choice is a good thing<\/a>. It only complicates matters, confusing and frustrating your users. Show them a defined process, a logical start and finish.<\/p>\n<p>Errors should encapsulate this. When your user\u2019s frustration has peaked, you don\u2019t want to push them over the edge with a complex error message. Offer them only the essential options. Let them take action, resolve and move on as quickly and efficiently as possible.<\/p>\n<p><img src=\"http:\/\/assets03.blog.sample.com\/wp-content\/uploads\/good-bad.png\" alt=\"Messy and Clean\" title=\"Messy and Clean\" width=\"570\" height=\"239\" class=\"aligncenter size-full wp-image-10090\"><br>\n<em>Rather than giving the user some complex jargon to then pass onto someone else, direct to a troubleshooting page or the like, so they may quickly resolve the issue themselves.<\/em><\/p>\n<p>Not only is the amount of choice you offer essential, but the quality. We don\u2019t want to overcomplicate things, yet if we simplify it too much we can all too easily trap the user. Don\u2019t trap them with dialogue boxes. The aim is to recover, so offer the appropriate options. Again, simple and intuitive.<\/p>\n<p><img src=\"http:\/\/assets01.blog.sample.com\/wp-content\/uploads\/proceed-delete-erase-hard-drive-error-funny-error-messages.jpg\" alt=\"Trapped User\" title=\"Trapped User\" width=\"570\" height=\"277\" class=\"aligncenter size-full wp-image-10098\"><br>\n<em>Which am I meant to choose?<\/em><\/p>\n<h2>Tone of Voice<\/h2>\n<p>Much like any customer service situation, the tone of voice is essential in relieving the problems of your user. The tone of voice changes with the situation, but in general you must be understanding and apologetic. It may be a user error, but paring them off as \u2018stupid users\u2019 will get you nowhere \u2013 without them no one gets paid.<\/p>\n<p>Firstly, feedback is essential. It is essential the user is informed of the situation.<\/p>\n<p><img src=\"http:\/\/assets02.blog.sample.com\/wp-content\/uploads\/unknown-error.png\" alt=\"unknown error\" title=\"unknown error\" width=\"570\" height=\"160\" class=\"aligncenter size-full wp-image-10093\"><br>\n<em>Telling the user there\u2019s an error simply isn\u2019t enough, give a brief description of the error to help orientate them.<\/em><\/p>\n<p>Check what you are saying. Humour can be appropriate in some situations to help break the ice, and relive some of that stress. It is entirely based on the situation however. A poorly timed joke will do far more harm than good. <a href=\"http:\/\/blog.sample.com\/6-guidelines-for-designing-404-error-pages-with-a-positive-impact\/\">404 pages<\/a> are a good place to start however. They are non-threatening errors which will cause relatively little annoyance.<\/p>\n<p><img src=\"http:\/\/assets03.blog.sample.com\/wp-content\/uploads\/404.jpg\" alt=\"404\" title=\"404\" width=\"570\" height=\"323\" class=\"aligncenter size-full wp-image-10088\"><br>\n<em>Source: <a href=\"www.o2a.net\">O2a.net<\/a><\/em><\/p>\n<p>On top of this, do your utmost to avoid \u2018geek speak\u2019. Again, this may be situational. If you know who your audience is, and know they will understand, then fine. Otherwise, avoid at all costs. Explain the situation in simplistic terms, and let the user recover.<\/p>\n<p><img src=\"http:\/\/assets02.blog.sample.com\/wp-content\/uploads\/geekspeak.png\" alt=\"Geek Speak\" title=\"Geek Speak\" width=\"458\" height=\"187\" class=\"aligncenter size-full wp-image-10089\"><br>\n<em>Errors written by programmers, for programmers usually don\u2019t go down too well.<\/em><\/p>\n<p>It is also important to be humble, admit you\u2019ve made a mistake if you have. However, even if it is a user error we\u2019re dealing with, NEVER blame the user.<\/p>\n<p><img src=\"http:\/\/assets02.blog.sample.com\/wp-content\/uploads\/wtf2.jpg\" alt=\"Blaming the User\" title=\"Blaming the User\" width=\"570\" height=\"220\" class=\"aligncenter size-full wp-image-10094\"><br>\n<em>Perhaps slightly over the top, but you get the idea!<\/em><\/p>\n<p><img src=\"http:\/\/assets02.blog.sample.com\/wp-content\/uploads\/sorry.jpg\" alt=\"Apologetic\" title=\"Apologetic\" width=\"500\" height=\"305\" class=\"aligncenter size-full wp-image-10101\"><br>\n<em>Just say sorry!<\/em><\/p>\n<p>Other important aspects to consider include the font used, and its styling. This is essential in creating the conversation with your user. More detailed information on this can be <a href=\"http:\/\/blog.sample.com\/the-psychology-of-text\/\">read here<\/a>.<\/p>\n<h2>Positioning<\/h2>\n<p>Finally, the positioning of your error messages are key. This all comes down to good User Experience design practice. Logical positioning not only saves you further detailing the situation, but also allows the user to quickly see where they are going wrong and \u2013 that word again \u2013 recover!<\/p>\n<p><img src=\"http:\/\/assets03.blog.sample.com\/wp-content\/uploads\/refewrfe2.png\" alt=\"Intuitive Errors\" title=\"Intuitive Errors\" width=\"570\" height=\"506\" class=\"aligncenter size-full wp-image-10110\"><br>\n<em>On the left, it isn\u2019t too obvious which error refers to which field, by placing them more intuitively, it is obvious!<\/em><\/p>\n<h2>Takeaways<\/h2>\n<ul>\n<li>Use colour to help enforce and highlight errors, but use it logically<\/li>\n<li>Ensure errors are quick and easy to recover from by the user<\/li>\n<li>Do not trap your user with illogical dialogue boxes<\/li>\n<li>Describe the situation to your user, don\u2019t leave them guessing<\/li>\n<li>Humour can be beneficial, but must be used in the correct context!<\/li>\n<li>Avoid geek-speak at all costs! Speak in a user-friendly language.<\/li>\n<li>Never blame the user, be humble.<\/li>\n<li>Position logically so your users understand the context of the error<\/li>\n<\/ul>\n\t<\/div>\n\n\t<footer class=\"cat-item-113\">\t\t\n\t\t<p class=\"meta tags\"><a href=\"http:\/\/blog.sample.com\/tag\/color\/\" rel=\"tag\">color<\/a><a href=\"http:\/\/blog.sample.com\/tag\/error\/\" rel=\"tag\">error<\/a><a href=\"http:\/\/blog.sample.com\/tag\/error-message\/\" rel=\"tag\">error message<\/a><a href=\"http:\/\/blog.sample.com\/tag\/featured\/\" rel=\"tag\">featured<\/a><a href=\"http:\/\/blog.sample.com\/tag\/how-to\/\" rel=\"tag\">How to<\/a><a href=\"http:\/\/blog.sample.com\/tag\/system\/\" rel=\"tag\">system<\/a><a href=\"http:\/\/blog.sample.com\/tag\/text\/\" rel=\"tag\">text<\/a><a href=\"http:\/\/blog.sample.com\/tag\/user\/\" rel=\"tag\">user<\/a><\/p>\n\t\t<br style=\"clear: both\">\n\n\t\t\t\t<div class=\"author-info\">\n\t\t\t<img alt=\"\" src=\"http:\/\/0.gravatar.com\/avatar\/ce82e6bdcf194213c25592465a74b872?s=68&amp;d=http%3A%2F%2F0.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D68&amp;r=G\" class=\"avatar avatar-68 photo\" height=\"68\" width=\"68\">\t\t\t<div>\n\t\t\t\t<h2>\n\t\t\t\t\t<a href=\"http:\/\/blog.sample.com\/author\/oliver\/\" rel=\"author\">\n\t\t\t\t\t\tOliver McGough\t\t\t\t\t<\/a>\n\t\t\t\t<\/h2>\n\t\t\t\tMarketing &amp; UX @ sample. \n\nInterested in design, marketing, the games industry and all things sports. Can often be found wandering Amsterdam, lost; or having a good time with friends. \n\nFeel free to hit me up on <a href=\"http:\/\/www.twitter.com\/omcgo\">Twitter<\/a> or <a href=\"http:\/\/www.linkedin.com\/in\/olivermcgough\">Linkedin<\/a>.\t\t\t<\/div>\n\t\t\t<br style=\"clear: both\">\n\t\t<\/div>\n\t\t\t<\/footer>\n\n\t<div class=\"related\">\n\t\t<h3>Recommended for you<\/h3>\n\t\t\n<div class=\"wp_rp_wrap wp_rp_vertical_m\" id=\"wp_rp_first\"><div class=\"wp_rp_content\"><ul class=\"related_post wp_rp\" style=\"visibility: visible\"><li data-position=\"0\" data-poid=\"in-9974\" data-post-type=\"none\"><a href=\"http:\/\/blog.sample.com\/the-psychology-of-text\/\" class=\"wp_rp_thumbnail\"><img src=\"http:\/\/assets02.blog.sample.com\/wp-content\/uploads\/featured2-150x150.jpg\" alt=\"The Psychology of Text\"><\/a><a href=\"http:\/\/blog.sample.com\/the-psychology-of-text\/\" class=\"wp_rp_title\">The Psychology of Text<\/a><\/li><li data-position=\"1\" data-poid=\"in-8642\" data-post-type=\"none\"><a href=\"http:\/\/blog.sample.com\/pepper-nl-engages-users-in-a-conversation-with-sample-live\/\" class=\"wp_rp_thumbnail\"><img src=\"http:\/\/assets03.blog.sample.com\/wp-content\/uploads\/2013_05_pepper_featured-150x150.jpg\" alt=\"Pepper.nl Engages Users In Active Conversation With sample Live\"><\/a><a href=\"http:\/\/blog.sample.com\/pepper-nl-engages-users-in-a-conversation-with-sample-live\/\" class=\"wp_rp_title\">Pepper.nl Engages Users In Active Conversation With sample Live<\/a><\/li><li data-position=\"2\" data-poid=\"in-3587\" data-post-type=\"none\"><a href=\"http:\/\/blog.sample.com\/the-usability-abc-part-7\/\" class=\"wp_rp_thumbnail\"><img src=\"http:\/\/assets02.blog.sample.com\/wp-content\/uploads\/Screen-shot-2012-06-27-at-3.45.33-PM-150x150.png\" alt=\"The Usability ABC \u2013 part 7\"><\/a><a href=\"http:\/\/blog.sample.com\/the-usability-abc-part-7\/\" class=\"wp_rp_title\">The Usability ABC \u2013 part 7<\/a><\/li><li data-position=\"3\" data-poid=\"in-4883\" data-post-type=\"none\"><a href=\"http:\/\/blog.sample.com\/case-study-the-emotional-pull-of-beauty-brands\/\" class=\"wp_rp_thumbnail\"><img src=\"http:\/\/assets04.blog.sample.com\/wp-content\/uploads\/anything_beauty_loreal1-150x150.png\" alt=\"Case Study: The Emotional Pull of Beauty Brands\"><\/a><a href=\"http:\/\/blog.sample.com\/case-study-the-emotional-pull-of-beauty-brands\/\" class=\"wp_rp_title\">Case Study: The Emotional Pull of Beauty Brands<\/a><\/li><li data-position=\"4\" data-poid=\"in-9472\" data-post-type=\"none\"><a href=\"http:\/\/blog.sample.com\/popular-methods-online-storytelling\/\" class=\"wp_rp_thumbnail\"><img src=\"http:\/\/assets03.blog.sample.com\/wp-content\/uploads\/featured-150x150.jpg\" alt=\"Popular Methods for Online Storytelling\"><\/a><a href=\"http:\/\/blog.sample.com\/popular-methods-online-storytelling\/\" class=\"wp_rp_title\">Popular Methods for Online Storytelling<\/a><\/li><\/ul><\/div><\/div>\n\t<\/div>\n\n\t<div class=\"pn_posts\">\n\t\t<span><a href=\"http:\/\/blog.sample.com\/conversion-rates\/\">\u00ab Previous post<\/a><\/span>\n\t\t<span class=\"r\"><a href=\"http:\/\/blog.sample.com\/good-vs-bad-contact-pages\/\">Next post \u00bb<\/a><\/span>\n\t<\/div>\n\n<\/article>\t\t\t<div id=\"comments\">\n\t\n\t\n\t\t\t<h3>\n\t\t\t4 comments\t\t<\/h3>\n\n\t\t<ol class=\"comment_list\">\n\t\t\t\n\t<li class=\"comment even thread-even depth-1\" id=\"li-comment-104885\">\n\t\t<header>\n\t\t\t<span class=\"fn\"><a href=\"http:\/\/www.abinashmohanty.com\" rel=\"external nofollow\" class=\"url\">Abinash Mohanty<\/a><\/span> <time pubdate=\"\" datetime=\"2013-11-13T14:22:33+00:00\">November 13, 2013<\/time>\n\t\t\t\t\t\t\t\t<\/header>\n\t\t<div class=\"comment-content\"><p>Thanks Oliver for the article, this is indeed a nice article especially the examples you came up with, which are quite helpful for others.<\/p>\n<\/div>\n\n\t<\/li>\n\n\t<li class=\"comment byuser comment-author-oliver bypostauthor odd alt thread-odd thread-alt depth-1\" id=\"li-comment-105004\">\n\t\t<header>\n\t\t\t<span class=\"fn\">Oliver McGough<\/span> <time pubdate=\"\" datetime=\"2013-11-13T15:35:13+00:00\">November 13, 2013<\/time>\n\t\t\t\t\t\t\t\t<\/header>\n\t\t<div class=\"comment-content\"><p>No problem, I\u2019m glad you like it!<\/p>\n<\/div>\n\n\t<\/li>\n\n\t<li class=\"comment even thread-even depth-1\" id=\"li-comment-181435\">\n\t\t<header>\n\t\t\t<span class=\"fn\">Robin<\/span> <time pubdate=\"\" datetime=\"2014-01-09T11:13:36+00:00\">January 9, 2014<\/time>\n\t\t\t\t\t\t\t\t<\/header>\n\t\t<div class=\"comment-content\"><p>Mwohaha, oh the irony. When I click on the O2a.net link I get an\u2026.error message (page not found)! <img src=\"http:\/\/assets04.blog.sample.com\/wp-includes\/images\/smilies\/icon_razz.gif\" alt=\":-P\" class=\"wp-smiley\"> <\/p>\n<\/div>\n\n\t<\/li>\n\n\t<li class=\"comment byuser comment-author-oliver bypostauthor odd alt thread-odd thread-alt depth-1\" id=\"li-comment-181562\">\n\t\t<header>\n\t\t\t<span class=\"fn\">Oliver McGough<\/span> <time pubdate=\"\" datetime=\"2014-01-09T15:04:19+00:00\">January 9, 2014<\/time>\n\t\t\t\t\t\t\t\t<\/header>\n\t\t<div class=\"comment-content\"><p>Ha, brilliant! I\u2019ll take it look at it!<\/p>\n<\/div>\n\n\t<\/li>\n\t\t<\/ol>\n\n\t\n\t\t\t\t\t\t\t\t\t<div id=\"respond\">\n\t\t\t\t<h3 id=\"reply-title\">Leave a Reply <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/error-messages\/?utm_campaign=featured_article&amp;utm_medium=online&amp;utm_source=blog#respond\" style=\"display:none;\">Cancel reply<\/a><\/small><\/h3>\n\t\t\t\t\t\t\t\t\t<form action=\"http:\/\/blog.sample.com\/wp-comments-post.php\" method=\"post\" id=\"commentform\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"comment-notes\">Your email address will not be published. Required fields are marked <span class=\"required\">*<\/span><\/p>\t\t\t\t\t\t\t<p class=\"comment-form-author\"><label for=\"author\">Name<span class=\"required\">*<\/span><\/label><input id=\"author\" name=\"author\" type=\"text\" value=\"\" size=\"30\" aria-required=\"true\"><\/p>\n<p class=\"comment-form-email\"><label for=\"email\">Email<span class=\"required\">*<\/span><\/label><input id=\"email\" name=\"email\" type=\"text\" value=\"\" size=\"30\" aria-required=\"true\"><\/p>\n<p class=\"comment-form-url\"><label for=\"url\">Website<\/label><input id=\"url\" name=\"url\" type=\"text\" value=\"\" size=\"30\"><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"comment-form-comment\"><label for=\"comment\">Comment<\/label><textarea id=\"comment\" name=\"comment\" cols=\"45\" rows=\"8\" aria-required=\"true\"><\/textarea><\/p>\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"form-submit\">\n\t\t\t\t\t\t\t<input name=\"submit\" type=\"submit\" id=\"submit\" value=\"Post Comment\">\n\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<p style=\"display: none;\"><\/p>\t\t\t\t\t<\/form>\n\t\t\t\t\t\t\t<\/div><!-- #respond -->\n\t\t\t\t\t\t\n<\/div>\n\t\t<\/section>\n\t<aside>\n\t\t<div class=\"widget widget_search\"><h3>Search<\/h3>\t<form method=\"get\" id=\"searchform\" action=\"http:\/\/blog.sample.com\/\">\n\t\t<label for=\"s\" class=\"assistive-text\">Search<\/label>\n\t\t<input type=\"text\" class=\"field\" name=\"s\" id=\"s\" placeholder=\"Search\">\n\t\t<input type=\"submit\" class=\"submit\" name=\"submit\" id=\"searchsubmit\" value=\"Search\">\n\t<\/form>\n<\/div><div class=\"widget widget_sample_social_widget\">\n\t\t<a href=\"http:\/\/twitter.com\/sample\" class=\"twitter\">\n\t\t\t<span>4,729<\/span>\n\t\t\tFollowers\n\t\t<\/a><a href=\"http:\/\/blog.sample.com\/feed\/\" class=\"rss\">\n\t\t\t<span>5k+<\/span>\n\t\t\tSubscribers\n\t\t<\/a><a href=\"http:\/\/facebook.com\/sample\" class=\"facebook\">\n\t\t\t<span>1713<\/span>\n\t\t\tLikes<\/a>\n\n\t\t<\/div><div class=\"widget widget_text\">\t\t\t<div class=\"textwidget\"><div id=\"first-scroller-anchor\" style=\"height: 10px;\"><\/div>\n<div id=\"teaser\" class=\"box\" style=\"width: auto;\">\n<p style=\"padding: 0 0 10px;line-height:19px;\">The sample Blog is brought to you by the team behind <a href=\"http:\/\/sample.com\/products#sample_live?utm_source=blog&amp;utm_medium=online&amp;utm_campaign=product_link_Live\" style=\"color:#dd5e19;\">sample Live<\/a>, <a href=\"http:\/\/sample.com\/products#sample_survey?utm_source=blog&amp;utm_medium=online&amp;utm_campaign=product_link_Survey\" style=\"color:#dd5e19;\">sample Survey<\/a> and <a href=\"http:\/\/discover.sample.com?utm_source=blog&amp;utm_medium=online&amp;utm_campaign=product_link_Discover\" style=\"color:#dd5e19;\">sample Discover<\/a>.<\/p>\n\n<div class=\"try\">\n<span class=\"left\"><\/span>\n<a href=\"#\" onclick=\"$('#lightningjs-frame-sample_live')[0].contentWindow.sample_live.buttonClick(); _gaq.push(['_trackEvent', 'Demo', 'Click']); return false;\" class=\"btn\">Demo<\/a>\n<a href=\"http:\/\/sample.com\/plans?utm_source=blog&amp;utm_medium=online&amp;utm_campaign=Free_trial_CTA\" class=\"cta\">or test it on your own site for free!<\/a>\n<\/div>\n\n<\/div><\/div>\n\t\t<\/div><div class=\"widget widget_categories\"><h3>Categories<\/h3>\t\t<ul>\n\t<li class=\"cat-item cat-item-7\"><a href=\"http:\/\/blog.sample.com\/category\/announcements\/\" title=\"View all posts filed under Announcements\">Announcements<\/a> <span class=\"post-count\"> 74 <\/span>\n<\/li>\n\t<li class=\"cat-item cat-item-687\"><a href=\"http:\/\/blog.sample.com\/category\/case-studies\/\" title=\"View all posts filed under Case Studies\">Case Studies<\/a> <span class=\"post-count\"> 15 <\/span>\n<\/li>\n\t<li class=\"cat-item cat-item-87\"><a href=\"http:\/\/blog.sample.com\/category\/ux-cases\/\" title=\"View all posts filed under Demo UX Cases\">Demo UX Cases<\/a> <span class=\"post-count\"> 39 <\/span>\n<\/li>\n\t<li class=\"cat-item cat-item-3\"><a href=\"http:\/\/blog.sample.com\/category\/design\/\" title=\"View all posts filed under Design\">Design<\/a> <span class=\"post-count\"> 115 <\/span>\n<\/li>\n\t<li class=\"cat-item cat-item-589\"><a href=\"http:\/\/blog.sample.com\/category\/design-discoveries\/\" title=\"View all posts filed under Discoveries\">Discoveries<\/a> <span class=\"post-count\"> 41 <\/span>\n<\/li>\n\t<li class=\"cat-item cat-item-113\"><a href=\"http:\/\/blog.sample.com\/category\/how-tos\/\" title=\"View all posts filed under How-tos\">How-tos<\/a> <span class=\"post-count\"> 31 <\/span>\n<\/li>\n\t<li class=\"cat-item cat-item-612\"><a href=\"http:\/\/blog.sample.com\/category\/links\/\" title=\"View all posts filed under Links\">Links<\/a> <span class=\"post-count\"> 51 <\/span>\n<\/li>\n\t<li class=\"cat-item cat-item-158\"><a href=\"http:\/\/blog.sample.com\/category\/theory-background\/\" title=\"View all posts filed under Theory\">Theory<\/a> <span class=\"post-count\"> 120 <\/span>\n<\/li>\n\t<li class=\"cat-item cat-item-741\"><a href=\"http:\/\/blog.sample.com\/category\/ux-videos\/\" title=\"View all posts filed under UX Videos\">UX Videos<\/a> <span class=\"post-count\"> 10 <\/span>\n<\/li>\n<li class=\"abc\"><a href=\"\/the-abc-of-usability\/\" title=\"ABC Usability\">ABC of Usability<\/a><span class=\"post-count\"><\/span><\/li>\t\t<\/ul>\n<\/div><div class=\"widget widget_text\">\t\t\t<div class=\"textwidget\"><a href=\"\/\" class=\"guest_author\">Become a guest author, write for us<\/a><\/div>\n\t\t<\/div><div class=\"widget widget_text\">\t\t\t<div class=\"textwidget\"><div class=\"testimonials box\">\n <img src=\"http:\/\/sample.com\/\/bundles\/sampleasset\/images\/plans\/theloop_logo.png\" alt=\"The Loop logo\">\n <p>\u201csample offers our community an instant feedback mechanism so they can tell us what they\u2019re loving and what we need to improve on any part of the site.\u201d<\/p>\n <span><strong>Leanne Hammill, Marketing Manager<\/strong><\/span>\n\n<div class=\"promo\"><a href=\"http:\/\/sample.com\/customers?utm_source=blog&amp;utm_medium=online&amp;utm_campaign=testimonials_more\" class=\"btn_signup\" title=\"Try our tool for free\" style=\"height: auto; text-indent: 0;\">More customer success stories \u00bb<\/a><\/div>\n <\/div><\/div>\n\t\t<\/div><div id=\"scroller-anchor\"><\/div><div class=\"widget MailjetSubscribeWidget box\" style=\"width: auto;\"><h3>Interested in design, usability, and UX?<\/h3>\n\t\t<h6> Interested in design, usability, and UX?<\/h6>\n\t\t<p class=\"txt\">Get free UX insights from the sample team right in your inbox.<\/p>\n\t\t<form class=\"subscribe-form\">\n\t\t\t<p>\n\t\t\t<label>Email<\/label>\n\t\t\t<input id=\"email\" name=\"email\" value=\"\" type=\"email\" placeholder=\"your@email.com\">\n\t\t\t<\/p>\n\t\t\t\n\t\t\t\n\t\t\t<input name=\"submit\" type=\"submit\" class=\"mailjet-subscribe\" value=\"Sign Up\">\n\t\t<\/form>\n\t\t<div class=\"response\">\n\t\t<\/div><\/div>\t<\/aside>\n<\/div>","images":{"screenshot":{"uri":"52dbcdabb6679c787c95f0a4\/screenshot","width":1665,"height":7675,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dbcdabb6679c787c95f0a4\/screenshot"},"full_image":{"uri":"52dbcdabb6679c787c95f0a4\/full_image","width":1100,"height":132,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dbcdabb6679c787c95f0a4\/full_image"},"no_context":{"uri":"52dbcdabb6679c787c95f0a4\/no_context","width":1000,"height":32,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dbcdabb6679c787c95f0a4\/no_context"},"thumbnail":{"uri":"52dbcdabb6679c787c95f0a4\/thumbnail","width":66,"height":66,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dbcdabb6679c787c95f0a4\/thumbnail"},"cropped":{"uri":"52dbcdabb6679c787c95f0a4\/cropped","width":470,"height":430,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dbcdabb6679c787c95f0a4\/cropped"},"grid":{"uri":"52dbcdabb6679c787c95f0a4\/grid","width":218,"height":152,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dbcdabb6679c787c95f0a4\/grid"},"list":{"uri":"52dbcdabb6679c787c95f0a4\/list","width":48,"height":48,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dbcdabb6679c787c95f0a4\/list"},"detail":{"uri":"52dbcdabb6679c787c95f0a4\/detail","width":920,"height":110,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52dbcdabb6679c787c95f0a4\/detail"}},"ip":"xx.xx.xx.xx","labels":[],"original_size":{"width":948.22399902344,"height":0},"public_id":"c467e2fdafe97ed899be8bc3082669179e7c64bb","rating":3,"screen":{"availWidth":1680,"availHeight":1020,"availTop":0,"availLeft":0,"pixelDepth":24,"colorDepth":24,"width":1680,"height":1050},"site_id":"bae74a594719","status":"read","tags":[],"timing":{"loadEventEnd":1390136704151,"loadEventStart":1390136704129,"domComplete":1390136704129,"domContentLoadedEventEnd":1390136703001,"domContentLoadedEventStart":1390136702819,"domInteractive":1390136702818,"domLoading":1390136702062,"responseEnd":1390136702399,"responseStart":1390136702051,"requestStart":1390136698080,"secureConnectionStart":0,"connectEnd":1390136698080,"connectStart":1390136697900,"domainLookupEnd":1390136697900,"domainLookupStart":1390136697900,"fetchStart":1390136697897,"redirectEnd":0,"redirectStart":0,"unloadEventEnd":1390136702052,"unloadEventStart":1390136702052,"navigationStart":1390136697897},"url":"http:\/\/blog.sample.com\/error-messages\/?utm_campaign=featured_article&utm_medium=online&utm_source=blog","viewport":{"width":1665,"height":528},"id":"52dbcdabb6679c787c95f0a4","starred":false},{"browser":{"onLine":true,"product":"Gecko","appCodeName":"Mozilla","userAgent":"Mozilla\/5.0 (Windows NT 6.1; WOW64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/32.0.1700.76 Safari\/537.36","platform":"Win32","appVersion":"5.0 (Windows NT 6.1; WOW64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/32.0.1700.76 Safari\/537.36","appName":"Netscape","vendorSub":"","vendor":"Google Inc.","productSub":"20030107","cookieEnabled":true,"language":"pl"},"campaign":[],"comment":"wrong picture to ilustrate the subject","computed_browser":{"Browser":"Chrome","Version":"32.0","Platform":"Win7","FullBrowser":"Chrome"},"computed_location":"Poland","creation_date":1390022084,"custom":{"subject":"bug"},"email":null,"geo":{"country":"PL","region":"78","city":"Warsaw","lat":52.25,"lon":21},"host":"https:\/\/sample.com","html_snippet":"<li>\n\t\t\t<a href=\"http:\/\/cache.sample.com\/press\/sample_Travel-Sector_2011-Q3.pdf\" title=\"Download: sample Report: The UX of 18 leading travel websites\" target=\"_blank\">\n\t\t\t<img src=\"\/bundles\/sampleasset\/images\/products\/survey\/white_paper_ux_banking_sector.png\" width=\"200\" height=\"auto\" alt=\"\">\n\t\t\t<\/a><div class=\"whitepapercontainer\"><a href=\"http:\/\/cache.sample.com\/press\/sample_Travel-Sector_2011-Q3.pdf\" title=\"Download: sample Report: The UX of 18 leading travel websites\" target=\"_blank\">\n\t\t\t\t<h2>The UX of 18 leading travel websites<\/h2>\n\t\t\t\t<p>In this white paper we discuss user generated insights in the user experience of 18 leading travel websites.<\/p>\n\t\t\t\t<\/a><a href=\"http:\/\/cache.sample.com\/press\/sample_Travel-Sector_2011-Q3.pdf\" title=\"Download: sample Report: The UX of 18 leading travel websites\" target=\"_blank\"><span class=\"download_pdf\">Download PDF <\/span><\/a><em>(9.1MB)<\/em>\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/li>","images":{"screenshot":{"uri":"52da0db9b6679c6d558a3485\/screenshot","width":1351,"height":1879,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52da0db9b6679c6d558a3485\/screenshot"},"full_image":{"uri":"52da0db9b6679c6d558a3485\/full_image","width":1040,"height":306,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52da0db9b6679c6d558a3485\/full_image"},"no_context":{"uri":"52da0db9b6679c6d558a3485\/no_context","width":940,"height":206,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52da0db9b6679c6d558a3485\/no_context"},"thumbnail":{"uri":"52da0db9b6679c6d558a3485\/thumbnail","width":66,"height":66,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52da0db9b6679c6d558a3485\/thumbnail"},"cropped":{"uri":"52da0db9b6679c6d558a3485\/cropped","width":470,"height":430,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52da0db9b6679c6d558a3485\/cropped"},"grid":{"uri":"52da0db9b6679c6d558a3485\/grid","width":218,"height":152,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52da0db9b6679c6d558a3485\/grid"},"list":{"uri":"52da0db9b6679c6d558a3485\/list","width":48,"height":48,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52da0db9b6679c6d558a3485\/list"},"detail":{"uri":"52da0db9b6679c6d558a3485\/detail","width":920,"height":270,"url":"\/\/sample-feedback-live.s3.amazonaws.com\/52da0db9b6679c6d558a3485\/detail"}},"ip":"xx.xx.xx.xx","labels":["bug"],"original_size":{"width":940,"height":145},"performance":1,"public_id":"ae544bfc0e7879b4c3b7ac7a24604fab9e160aab","rating":2,"screen":{"availWidth":1366,"availHeight":728,"availTop":0,"availLeft":0,"pixelDepth":24,"colorDepth":24,"width":1366,"height":768},"site_id":"65faae774973","status":"read","tags":[],"timing":{"loadEventEnd":1390021274625,"loadEventStart":1390021274619,"domComplete":1390021274619,"domContentLoadedEventEnd":1390021274439,"domContentLoadedEventStart":1390021274430,"domInteractive":1390021274430,"domLoading":1390021273947,"responseEnd":1390021273931,"responseStart":1390021273919,"requestStart":1390021268690,"secureConnectionStart":0,"connectEnd":1390021268680,"connectStart":1390021268680,"domainLookupEnd":1390021268680,"domainLookupStart":1390021268680,"fetchStart":1390021268680,"redirectEnd":0,"redirectStart":0,"unloadEventEnd":1390021273922,"unloadEventStart":1390021273922,"navigationStart":1390021268680},"url":"https:\/\/sample.com\/whitepapers","viewport":{"width":1351,"height":667},"id":"52da0db9b6679c6d558a3485","starred":false},{"browser":{"cookieEnabled":true,"language":"en-us","productSub":"20030107","product":"Gecko","appCodeName":"Mozilla","vendorSub":"","vendor":"Apple Computer, Inc.","platform":"MacIntel","appName":"Netscape","appVersion":"5.0 (Macintosh; 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