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Last active May 9, 2019 15:29
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Sample email to members for IXP Manager v4.9 to v5.0 user changes
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ixpmanager-v4.9-to-v.5.0-users-email.md

Hi all,

there are some changes coming as to how users are managed in IXP Manager. No action is required by you but we do want to let you know what's happening.

The current system has two user types for our members:

  1. a customer administrator user whose only purpose is to create and manage users. This user cannot do anything else.

  2. a standard customer user who cannot manage users but has all the other functionality including peering manager, port graphs, peer to peer graphs, etc.

Some of you may remember the old RIPE LIR portal from a number of years ago had a similar structure and IXP Manager's was based on this as we felt our members would be used to that system. In practice it's a bit awkward and causes some confusion. In fact RIPE moved away from it sometime ago.

The new version of IXP Manager will change the user model to:

  1. a customer administrator user who can still create and manage users but also operate as a normal user with all the other functionality including peering manager, port graphs, peer to peer graphs, etc.

  2. a standard customer user which is effectively a 'read only' user who cannot manage users but continues to have access all the other functionality including peering manager, port graphs, peer to peer graphs, etc.

What we intend to do when we make this change is:

  1. delete all the existing customer admin users. These are role accounts with a username based on the member's name and typically linked to peering/noc@ email addresses. For most members, this account may have gone unused for years.

  2. promote all existing users to customer administrator users.

  3. by default, when we create new users for members, we will create customer administrator users so that can immediately manage their own company's access.

We plan to roll this out tomorrow and we will reply to this email when it has been completed.

More information is available from the IXP Manager documentation site:

https://docs.ixpmanager.org/usage/users/

The only action we would recommend - which is a general security recommendation - is that sometime before or after we do this, you log in and do some housekeeping on your user lists and remove any former employees, etc.

As always, we're happy to follow up here or privately via the helpdesk on xxx.

Thanks, etc.

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