beto-aveiga

Just a quick note to say that I will be assisting you in this ticket. For your information, your application is running on Acquia Cloud Next (ACN) technology and the memcache_admin module is incompatible with it. You can read more about this in the attached link.
Cloud Next uses individual mcrouter instances on each pod. This obscures information such as cache hits or misses. The underlying platform architecture might cause to misreport metrics on each request.
 
Therefore, the memcache_admin module does not correctly report the status of memcache instances. Cumulative statistics, available memory, and evictions are reported as zero. In addition, other statistics might be misreported.
 
Workaround:
To gather memcache statistics, run the following command in an SSH session:
  acquia-memcache stats   
                
This command displays statistics from the available memcache instances.