Zendesk, Hack to allow authoring in Markdown (which renders to HTML when viewing)

zendesk-markdown-articles

/**
 * Step 1: Download showdown.js, from here: https://raw.githubusercontent.com/showdownjs/showdown/master/compressed/showdown.js
 * Step 2: Customize Design --> edit theme --> assets and upload it.
 * Step 3: Add a script tag to your head using the url from asset page.
 * Step 4: Add this to article-body section, Javascript (make sure you select JS), add it before 
 * Step 5: Create an article, switch to source view, add <PRE>- to the top of the file,
 *          then put your markdown and end it with a </PRE>.  If you don't do this, when you save the wysiwg will screw
 *          your markdown with html markup.  The - is just what i chose to put on the top line... it could be any character 
 *          or string
 * 
 * This will not modify any non-markdown articles you have unless it starts with "<PRE>-""
 */


  try {
    // If .article-body exists and it starts with <PRE>-
    if($('.article-body') && $('.article-body').html() && $('.article-body').html().match(/^\s*<PRE>-/i) ) {
        var converter = new Showdown.converter();
        // Remove the <PRE>- and </PRE>
        var justMarkdownPortion = $('.article-body').html().replace(/<PRE>-/ig,"").replace(/<\/pre>/gi, "");
        // Render the markdown and set the inner html of .article-body
        var renderedHtml = converter.makeHtml(justMarkdownPortion);
        $('.article-body').html( renderedHtml );
    }
}catch(err) { console.error("showdown exc",err); }