Created
August 11, 2011 23:44
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Begin forwarded message: | |
From: "DynDNS.com Support Team" <support@dyndns.com> | |
Subject: [DynDNS #1551580] AutoReply: [User: alexhonor] Dyn Standard DNS/Secondary DNS: My zone is inactive | |
Date: August 11, 2011 3:33:42 PM PDT | |
To: alexhonor@yahoo.com | |
Reply-To: support@dyndns.com | |
Greetings, | |
This message has been automatically generated in response to the creation of a trouble ticket regarding: | |
"[User: alexhonor] Dyn Standard DNS/Secondary DNS: My zone is inactive", with ticket number [DynDNS #1551580]. | |
Please note that email support is only available for our paying customers. If you have a free account, you'll need to use one of the support options listed below or upgrade to Dynamic DNS Pro and then resubmit your support request: | |
http://www.dyndns.com/services/dns/dyndns/upgrades.html | |
You can always check our status page to see if your issue is related to a maintenance or service issue: | |
http://status.dyn.com | |
Many questions we receive have already been answered at the DynDNS Community Forum: | |
http://dyndnscommunity.com/forum/ | |
Other common issues that users encounter: | |
Lost or forgotten password resets: | |
https://www.dyndns.com/account/resetpass/ | |
Common support information: | |
http://www.dyndns.com/support/ | |
We attempt to respond to all emails within 24 hours of receiving them. | |
If your request is of an urgent nature, you can get a guaranteed 1 hour response time with our Premier Support service: | |
https://www.dyndns.com/support/premier/ | |
-- | |
DynDNS.com Support Ninja Team | |
Dyn Inc. / Dynamic Network Services Inc. | |
support@dyndns.com | |
Original message: | |
------------------------------------------------------------------------- | |
Username: alexhonor | |
IP Address: 99.47.64.76 | |
Support Query: | |
-------------- | |
Domain name: dtolabs.com | |
We created an account this morning (about 4 hours ago and it still shows up | |
as inactive. We were hoping for at least same day turn around. Could | |
someone please look into this. | |
John Willis | |
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