canoedf/LM_osTicket.php

## LM_osTicket.php
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.1//EN" "http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd">
<html>
<head>
</head>
<body>
<?php
# Logicmonitor to osTicket interface
# by Dan Fischer March 1, 2014
#
$string = file_get_contents("php://input");
$result = (json_decode($string,true));
# Log some details
$tracefile=fopen("/tmp/phplog.log","w+");
echo fputs($tracefile,"LM JSON Contents:  " . $string ."\n");
echo fputs($tracefile,"Contents: " . $vardiag ."\n");

# This will process incidents coming from Logicmonitor
# Inspect var_dump($result) to determine the API_key fields to retrieve from the Logicmonitor json payload

# Prepare to send the alert to osTicket via the API so a ticket is generated
$data = array(
    'name'      =>      ($result["name"]),
    'email'     =>      ($result["email"]),
    'subject'   =>      ($result["subject"]),
    'message'   =>      ($result["message"]),
    'ip'        =>      ($result["ip"]),
    'attachments' => array()
);

$config = array(
        'url'=>($result["url"]),
        'key'=>(trim($result["api_key"]))
        );

echo fputs($tracefile,"IP: " . $data['ip'] ."\n");
echo fputs($tracefile,"API: " . $config['key'] ."\n");
echo fputs($tracefile,"URL: " . $config['url'] ."\n");
set_time_limit(30);
# ----------------------------------------------------------------------------------------
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, $config['url']);
curl_setopt($ch, CURLOPT_POST, 1);
curl_setopt($ch, CURLOPT_POSTFIELDS, json_encode($data));
curl_setopt($ch, CURLOPT_USERAGENT, 'osTicket API Client v1.8');
curl_setopt($ch, CURLOPT_VERBOSE, FALSE);
curl_setopt($ch, CURLOPT_HEADER, FALSE);
curl_setopt($ch, CURLOPT_HTTPHEADER, array( 'Expect:', 'X-API-Key: '.$config['key']));
curl_setopt($ch, CURLOPT_FOLLOWLOCATION, FALSE);
curl_setopt($ch, CURLOPT_RETURNTRANSFER, TRUE);
$result=curl_exec($ch);
$code = curl_getinfo($ch, CURLINFO_HTTP_CODE);
curl_close($ch);
# ----------------------------------------------------------------------------------------
echo fputs($tracefile,"RESULT: " . $result ."\n");
echo fputs($tracefile,"CODE: " . $code ."\n");
if ($code != 201)
    die('Unable to create ticket: '.$code." ".$result);
echo "OK";
fclose($tracefile);
?>
</body>
</html>
	<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.1//EN" "http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd">
	<html>
	<head>
	</head>
	<body>
	<?php
	# Logicmonitor to osTicket interface
	# by Dan Fischer March 1, 2014
	#
	$string = file_get_contents("php://input");
	$result = (json_decode($string,true));
	# Log some details
	$tracefile=fopen("/tmp/phplog.log","w+");
	echo fputs($tracefile,"LM JSON Contents: " . $string ."\n");
	echo fputs($tracefile,"Contents: " . $vardiag ."\n");

	# This will process incidents coming from Logicmonitor
	# Inspect var_dump($result) to determine the API_key fields to retrieve from the Logicmonitor json payload

	# Prepare to send the alert to osTicket via the API so a ticket is generated
	$data = array(
	'name' => ($result["name"]),
	'email' => ($result["email"]),
	'subject' => ($result["subject"]),
	'message' => ($result["message"]),
	'ip' => ($result["ip"]),
	'attachments' => array()
	);

	$config = array(
	'url'=>($result["url"]),
	'key'=>(trim($result["api_key"]))
	);

	echo fputs($tracefile,"IP: " . $data['ip'] ."\n");
	echo fputs($tracefile,"API: " . $config['key'] ."\n");
	echo fputs($tracefile,"URL: " . $config['url'] ."\n");
	set_time_limit(30);
	# ----------------------------------------------------------------------------------------
	$ch = curl_init();
	curl_setopt($ch, CURLOPT_URL, $config['url']);
	curl_setopt($ch, CURLOPT_POST, 1);
	curl_setopt($ch, CURLOPT_POSTFIELDS, json_encode($data));
	curl_setopt($ch, CURLOPT_USERAGENT, 'osTicket API Client v1.8');
	curl_setopt($ch, CURLOPT_VERBOSE, FALSE);
	curl_setopt($ch, CURLOPT_HEADER, FALSE);
	curl_setopt($ch, CURLOPT_HTTPHEADER, array( 'Expect:', 'X-API-Key: '.$config['key']));
	curl_setopt($ch, CURLOPT_FOLLOWLOCATION, FALSE);
	curl_setopt($ch, CURLOPT_RETURNTRANSFER, TRUE);
	$result=curl_exec($ch);
	$code = curl_getinfo($ch, CURLINFO_HTTP_CODE);
	curl_close($ch);
	# ----------------------------------------------------------------------------------------
	echo fputs($tracefile,"RESULT: " . $result ."\n");
	echo fputs($tracefile,"CODE: " . $code ."\n");
	if ($code != 201)
	die('Unable to create ticket: '.$code." ".$result);
	echo "OK";
	fclose($tracefile);
	?>
	</body>
	</html>