catrhodes
catrhodes
/ gist:f9acba94a9759ca488c3
Created
July 15, 2015 06:58
Top 5 Things That Excite Me The Most and The Least
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| The Top 5 Things That Excite Me: | |
| -Respond to 60+ support requests via email every day | |
| -Find and recruit teammates for the support team | |
| -Respond to Zapier fans on Twitter, Facebook, Reddit, and other 3rd party sites | |
| -Act as a dedicated rep for a handful of key customers to ensure their success using Zapier | |
| -Engage multiple users at once via chat to answer their questions and troubleshoot problems | |
| The Top 5 Things That Least Excite Me: | |
| -Dig through activity logs to troubleshoot a customer's broken Zap | |
| -Write and maintain thousands of pages of help documentation |