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cfsanderson/ux-research_skribe-main-ui.md

Last active August 19, 2019 12:08
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User research notes and data from testing the Skribe main UI in mid July
Raw
ux-research_skribe-main-ui.md

Name:

Date:

  • Sign up for a new account.
  • Find the Madrid - Global SOF task and read the special instructions out loud.
  • Collect a record on the Madrid - Global SOF task using the GeoBooze survey.
  • After using Fulcrum to collect a record, find the records that are pending review.
  • Find and edit your "Primary Location" information.
  • Sign out of the app.
  • This time Log in
  • Find your available payout balance
  • Find the payout transaction that happened on June 13th, 2019 (2019-06-13) and give the price per record on "Task 3" in that transaction's details.
  • Add a foreign bank account to your payout methods
  • Transfer your current available balance to "Jimi's Checking" account
  • Turn on/off notifications
  • Change your password
  • Contact support

Comments:

Skribe UX Research Notes

Name: Tonya

Date: 7/19

  • Sign up for a new account.
    • selected location
    • when welcome came up no loading gif
  • Find the Madrid - Global SOF task and read the special instructions out loud.
    • found the special instructions
    • "of this point on the map"
  • Collect a record on the Madrid - Global SOF task using the GeoBooze survey.
  • After using Fulcrum to collect a record, find the records that are pending review.
  • Find and edit your "Primary Location" information.
  • Sign out of the app.
  • This time Log in
  • Find your available payout balance
  • Find the payout transaction that happened on June 13th, 2019 (2019-06-13) and give the price per record on "Task 3" in that transaction's details.
  • Add a foreign bank account to your payout methods
  • Transfer your current available balance to "Jimi's Checking" account
    • confirmation message was red and caused concern
  • Turn on/off notifications
  • Change your password
  • Contact support

Comments:

Name: Josh

Date: 7/19

  • Sign up for a new account.

    • feel a part of the process

  • Find the Madrid - Global SOF task and read the special instructions out loud.

    • bullet list?
    • easy to find

  • [NO] Collect a record on the Madrid - Global SOF task using the GeoBooze survey.

    • got lost/confused a couple of times
    • need bettter verbiage on how tasks, surveys, records are correlated

  • After using Fulcrum to collect a record, find the records that are pending review.

  • Find and edit your "Primary Location" information that you endere.

  • Sign out of the app.

  • This time Sign in

  • Find your available payout balance

  • Find the payout transaction that happened on June 13th, 2019 (2019-06-13) and give the price per record on "Task 3" in that transaction's details.

    • "get back to work"

  • Add a foreign bank account to your payout methods

  • Transfer your current available balance to "Jimi's Checking" account

  • Turn on/off notifications

  • Change your password

  • Contact support

Comments:

Name: Nicolette

Date: 7/19

  • Create a new account.
  • Find the Madrid - Global SOF task and read the special instructions out loud.
    • hierarchy = special instruction => description => map
    • special instructions should be more robust and description is just 1 sentence
  • Collect a record on the Madrid - Global SOF task using the GeoBooze survey.
  • After using Fulcrum to collect a record, find the records that are pending review.
  • Find and edit your "Primary Location" information.
  • Sign out of the app.
  • This time Sign in
  • Find your available payout balance
  • Find the payout transaction that happened on June 13th, 2019 (2019-06-13) and give the price per record on "Task 3" in that transaction's details.
  • Add a foreign bank account to your payout methods
  • Transfer your current available balance to "Jimi's Checking" account
    • back to payout methods page
  • Turn on/off notifications
  • Change your password

  • [O] Contact support

Comments:

Name: Patrick

Date:

  • Create a new account.
    • liked the welcome screen
    • "We use your location to
    • Primary is "leading"
    • "What should we call you?"
    • more options for how did you hear about Skribe?
  • Find the Madrid - Global SOF task and read the special instructions out loud.
    • "special" implies higher cost - maybe change to "required"
  • [O] Collect a record on the Madrid - Global SOF task using the GeoBooze survey.
    • confused on difference between
  • After using Fulcrum to collect a record, find the records that are pending review.
  • Find and edit your "Primary Location" information.
  • Sign out of the app.
  • This time Log in
  • Find your available payout balance
  • Find the payout transaction that happened on June 13th, 2019 (2019-06-13) and give the price per record on "Task 3" in that transaction's details.
    • more color?
  • Add a foreign bank account to your payout methods
  • Transfer your current available balance to "Jimi's Checking" account
  • Turn on/off notifications
  • Change your password
  • Contact support
    • thinks it's fine to move the Intercom button

Comments:

  • verify users by having them take a selfie and turn that

Name: Tim

Date: 7/22

  • Create a new account.
  • Find the Madrid - Global SOF task and read the special instructions out loud.
    • thought the "special instructions" were the one line abstract in the task
  • Collect a record on the Madrid - Global SOF task using the GeoBooze survey.
  • After using Fulcrum to collect a record, find the records that are pending review.
  • Find and edit your "Primary Location" information.
    • initially clicked on profile
  • Sign out of the app.
  • This time Log in
  • Find your available payout balance
  • Find the payout transaction that happened on June 13th, 2019 (2019-06-13) and give the price per record on "Task 3" in that transaction's details.
  • Add a foreign bank account to your payout methods
  • Transfer your current available balance to "Jimi's Checking" account
  • Turn on/off notifications
  • Change your password
  • Contact support
    • include another link to support through settings

Comments:

  • categorized tasks

Name: Sam

Date: 7/22

  • Create a new account.
    • clicked on the actual radio
  • Find the Madrid - Global SOF task and read the special instructions out loud.
    • still not clear on special instructions vs description
  • Collect a record on the Madrid - Global SOF task using the GeoBooze survey.
  • After using Fulcrum to collect a record, find the records that are pending review.
  • Find and edit your "Primary Location" information.
    • "that's a chat button"
    • eventually found it
  • Sign out of the app.
  • This time Log in
  • Find your available payout balance
  • Find the payout transaction that happened on June 13th, 2019 (2019-06-13) and give the price per record on "Task 3" in that transaction's details.
  • Add a foreign bank account to your payout methods
  • Transfer your current available balance to "Jimi's Checking" account
    • whole bar clickable on individual accounts
    • possbile to begin transfer workflow from individual accounts
  • Turn on/off notifications
  • Change your password
  • Contact support

Comments:

  • chat bubble or other things should be
  • inititally thought support would be under settings

Name: Scooter

Date: 7/22

  • Create a new account.
    • too many steps on location, no "save" to go forward
    • progress bar on sign up
    • which website, which conference?
    • grant consent FIRST or at least TOCs up front
    • show loading on welcome
  • Find the Madrid - Global SOF task and read the special instructions out loud.
  • Collect a record on the Madrid - Global SOF task using the GeoBooze survey.
  • After using Fulcrum to collect a record, find the records that are pending review.
  • Find and edit your "Primary Location" information.
    • quicker way to get there
    • wanted to click the profile in hamburger menu
    • move to a "more" button in bottom nav
  • Sign out of the app.
  • This time Sign in
  • Find your available payout balance
  • Find the payout transaction that happened on June 13th, 2019 (2019-06-13) and give the price per record on "Task 3" in that transaction's details.
  • Add a foreign bank account to your payout methods
  • Transfer your current available balance to "Jimi's Checking" account
    • takes you back to payouts after success message
    • roll up transactions in a button - lazy load
  • Turn on/off notifications
  • Change your password
  • Contact support

Comments:

Name: Cory

Date: 7/22

  • Create a new account.
    • progress at the top?
    • 1/6 in upper right
  • Find the Madrid - Global SOF task and read the special instructions out loud.
    • "what is a task"?
    • map on task view would be helpful
    • hope to sort by distance
  • Collect a record on the Madrid - Global SOF task using the GeoBooze survey.
    • "Collect" button should start a record not go to a survey list
  • After using Fulcrum to collect a record, find the records that are pending review.
  • Find and edit your "Primary Location" information.
    • a little trouble finding it
  • Sign out of the app.
    • stumble a bit but fine
  • This time Log in
  • Find your available payout balance
  • Find the payout transaction that happened on June 13th, 2019 (2019-06-13) and give the price per record on "Task 3" in that transaction's details.
  • Add a foreign bank account to your payout methods
  • Transfer your current available balance to "Jimi's Checking" account
  • Turn on/off notifications
  • Change your password
  • Contact support

Comments:

Name: Jason Cornwall

Date:

  • Sign up for a new account.
    • love the sign up screen
    • wording around using location info to
    • improve copy
  • Find the Madrid - Global SOF task and read the special instructions out loud.
  • Collect a record on the Madrid - Global SOF task using the GeoBooze survey.
  • After using Fulcrum to collect a record, find the records that are pending review.
  • Find and edit your "Primary Location" information.
  • Sign out of the app.
  • This time Log in
  • Find your available payout balance
  • Find the payout transaction that happened on June 13th, 2019 (2019-06-13) and give the price per record on "Task 3" in that transaction's details.
  • Add a foreign bank account to your payout methods
  • Transfer your current available balance to "Jimi's Checking" account
    • "DONE" button on completion
  • Turn on/off notifications
  • Change your password
  • Contact support

Comments:

  • I don't see a way for task assignment
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