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@chengdh
Created November 16, 2012 06:21
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燕赵语音系统安装步骤

安装语音卡驱动,使用DJDBDK V3.3.1

-- 安装完毕后,设备管理器中的PCI设备仍然带有黄色感叹号,但是设备是正常的

进入开始菜单 DJDBDK--DJD161A--Auto Check

点击PCI BORAD CARD检测当前安装的语音卡

点击 save & exit 保存语音卡配置

配置文件如下

	<Node NodeId="12" Name="Logout" Description="坐席人员注销" Type="3">
		<Content>
			<Voice>				
				<Logout Content="注销成功,请挂机。" VoicePath=".\Voice\Logout.wav"></Logout>
				<NotLogin Content="此线尚未登录,请先登录。" VoicePath=".\Voice\H6.wav"></NotLogin>
			</Voice>
			<NextNode>
			</NextNode>
		</Content>
		<SubNode/>			
	</Node>

	<Node NodeId="13" Name="Inside" Description="坐席拨分机" Type="4">
		<Content>
			<Voice>
				<MainVoice Content="请输入分机号。" VoicePath=".\Voice\Input4.wav"></MainVoice>
				<HintVoice Content="返回上一层请按*号键,退出请挂机。" VoicePath=".\Voice\H2.wav"></HintVoice>
				<NotLogin Content="此线尚未登录,请先登录。" VoicePath=".\Voice\H6.wav"></NotLogin>
				<NoPhoneNum Content="分机号不存在,请重新输入。" VoicePath=".\Voice\NoPhoneNum.wav"></NoPhoneNum>
				<Busy Content="分机忙,请稍后再拨。" VoicePath=".\Voice\Busy1.wav"></Busy>
				<PlayLimit Content="对不起,您的限播次数已到。" VoicePath=".\Voice\PlayLimit.wav"></PlayLimit>
				<ErrorVoice Content="对不起,您的输入有误,请重新输入。" VoicePath=".\Voice\ErrorInput.wav"></ErrorVoice>
			</Voice>
			<ReplayNum Description="放音循环次数" Value="3"></ReplayNum>
			<WaitTime Description="等待时间(秒)" Value="4"></WaitTime>
			<Extension Description="配置分机对应通道号码">		
				<Phone PhoneNum="101" ChannelNo="1"></Phone>
				<Phone PhoneNum="102" ChannelNo="3"></Phone>
				<Phone PhoneNum="103" ChannelNo="5"></Phone>
				<Phone PhoneNum="104" ChannelNo="7"></Phone>
			</Extension>
			<NextNode>
				<Key Code="*" NodeId="1" Desp="上一层菜单"></Key>
			</NextNode>
		</Content>
		<SubNode>		
		</SubNode>
	</Node>

	<Node NodeId="14" Name="Outside" Description="坐席拨外线" Type="5">
		<Content>
			<Voice>					
				<NotLogin Content="此线尚未登录,请先登录。" VoicePath=".\Voice\H6.wav"></NotLogin>	
				<Busy Content="线路忙,请稍后再拨。" VoicePath=".\Voice\Busy2.wav"/>
				<PlayLimit Content="对不起,您的限播次数已到。" VoicePath=".\Voice\PlayLimit.wav"></PlayLimit>
				<ErrorVoice Content="对不起,您的输入有误,请重新输入。" VoicePath=".\Voice\ErrorInput.wav"></ErrorVoice>
				<ConfigError Content="配置文件有错误,请重新配置。" VoicePath=".\Voice\ConfigError.wav"/>
			</Voice>		
			<Extension Description="配置外线通道是否连接外线">
				<Channel ChannelNo="0" State="1"/>
				<Channel ChannelNo="2" State="1"/>
				<Channel ChannelNo="4" State="1"/>
				<Channel ChannelNo="6" State="1"/>
			</Extension>
			<NextNode/>
		</Content>
		<SubNode/>			
	</Node>			
</SubNode>	
	<Node NodeId="22" Name="Query" Description="银行转帐" Type="6">
				<Content>
					<Voice>
						<MainVoice Content="请输入运单编号,并以#号键结束。" VoicePath=".\Voice\Input3.wav"></MainVoice>
						<Hint1 Content="您的货款" VoicePath=".\Voice\Hint1.wav"></Hint1>
						<Hint2 Content="尚未到帐" VoicePath=".\Voice\Hint2.wav"></Hint2>
						<Hint3 Content="已经到账" VoicePath=".\Voice\Hint3.wav"></Hint3>
						<Hint4 Content="已经提走" VoicePath=".\Voice\Hint4.wav"></Hint4>
						<Hint5 Content="您的货物已提走,货款" VoicePath=".\Voice\Hint5.wav"></Hint5>	
						<Hint6 Content="为" VoicePath=".\Voice\Hint6.wav"></Hint6>
						<Hint7 Content="你的货物尚末到达" VoicePath=".\Voice\Hint7.wav"></Hint7>
						<Hint8 Content="您的货物已经到达,尚未提货." VoicePath=".\Voice\Hint8.wav"></Hint8>
						<Hint9 Content="数据查询中请稍等" VoicePath=".\Voice\Wait.wav"></Hint9>
						<Hint10 Content="您的货物已被退回." VoicePath=".\Voice\Hint10.wav"></Hint10>	
						<Hint11 Content="已转入您的账户." VoicePath=".\Voice\Hint11.wav"></Hint11>	
						<D0 Content="0" VoicePath=".\Voice\D0.wav"/>
						<D1 Content="1" VoicePath=".\Voice\D1.wav"/>
						<D2 Content="2" VoicePath=".\Voice\D2.wav"/>
						<D3 Content="3" VoicePath=".\Voice\D3.wav"/>
						<D4 Content="4" VoicePath=".\Voice\D4.wav"/>
						<D5 Content="5" VoicePath=".\Voice\D5.wav"/>
						<D6 Content="6" VoicePath=".\Voice\D6.wav"/>
						<D7 Content="7" VoicePath=".\Voice\D7.wav"/>
						<D8 Content="8" VoicePath=".\Voice\D8.wav"/>
						<D9 Content="9" VoicePath=".\Voice\D9.wav"/>
						<Dot Content="." VoicePath=".\Voice\Dot.wav"/>
						<Yi Content="." VoicePath=".\Voice\Yi.wav"/>
						<Wan Content="." VoicePath=".\Voice\Wan.wav"/>
						<Qian Content="." VoicePath=".\Voice\Qian.wav"/>
						<Bai Content="." VoicePath=".\Voice\Bai.wav"/>
						<Shi Content="." VoicePath=".\Voice\Shi.wav"/>
						<Yuan Content="." VoicePath=".\Voice\Yuan.wav"/>
						<Jiao Content="." VoicePath=".\Voice\Jiao.wav"/>
						<Fen Content="." VoicePath=".\Voice\Fen.wav"/>
						<Thanks Content="谢谢使用,再见" VoicePath=".\Voice\Thanks.wav"></Thanks>
						<WrongId Content="运单编号错误。" VoicePath=".\Voice\WrongId.wav" />
						<WrongLength Content="运单编号必须为8位。" VoicePath=".\Voice\WrongLength.wav" />
						<HintVoice1 Content="返回上一层请按*号键,退出请挂机。" VoicePath=".\Voice\H2.wav"></HintVoice1>
						<HintVoice2 Content="返回上一层请按*号键,返回主菜单请按#号键,重播请按9,退出请挂机。" VoicePath=".\Voice\H1.wav"></HintVoice2>
						<PlayLimit Content="对不起,您的限播次数已到。" VoicePath=".\Voice\PlayLimit.wav"></PlayLimit>
						<ErrorVoice Content="对不起,您的输入有误,请重新输入。" VoicePath=".\Voice\ErrorInput.wav"></ErrorVoice>
					</Voice>
					<ReplayNum Description="放音循环次数" Value="3"></ReplayNum>
					<WaitTime Description="等待时间(秒)" Value="4"></WaitTime>
					<SQL Description="SQL语句,用于判断此ID是否存在。" Value="select count(*) from view_bills where bill_no="></SQL>
					<NextNode>
						<Key0 Code="*" NodeId="2" Desp="上一层菜单,用于输入提示音的重播"></Key0>
						<Key Code="9" NodeId="22" Type="0" Desp="重播,Type=0 表示在本节点继续本次处理"></Key>
						<Key Code="*" NodeId="22" Type="1" Desp="上一层菜单"></Key>
						<Key Code="#" NodeId="2" Type="1" Desp="主菜单"></Key>	
					</NextNode>
				</Content>
				<SubNode/>
			</Node>

	<Node NodeId="23" Name="Agent" Description="人工服务" Type="8">
		<Content>
			<Voice>
				<Busy1 Content="座席忙,请稍后。" VoicePath=".\Voice\Busy3.wav"/>
				<Busy2 Content="人工座席忙,请稍后再拨。" VoicePath=".\Voice\Busy30.wav"/>
				<WaitMusic Content="可为一段音乐" VoicePath=".\Voice\WaitMusic.wav"/>
				<NoListen Content="该电话无人接听,请挂机。" VoicePath=".\Voice\NoListen.wav"/>
			</Voice>
			<ReplayNum Description="放音循环次数" Value="3"></ReplayNum>
			<WaitTime1 Description="等待时间(秒)" Value="15"></WaitTime1>
			<WaitTime2 Description="无人接听等待时间(秒)" Value="30"></WaitTime2>
			<DefaultChannel Description="当未有座席人员登录时,默认的连接通道." Value="1"></DefaultChannel>
			<NextNode/>
		</Content>
		<SubNode/>			
	</Node>		
</SubNode>
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