Dear Host gator...wtf

gistfile1.txt

Wow, first off the fact that I had to search for how to cancel a plan with you, is beyond ridiculous.
You just need a delete or cancel button on the plan list...end of story.

Then I'm met with this form of 7 required fields, when all you really should need to
know is my plan I want to cancel. The rest of this form is just so you can justify
your burn rate.

I've been through this form before...you know what happened?
Yeah, you gave ma 403 error to me when trying to cancel.
Yep, you provide a bad user experience and it doesn't even work in the end. 

Oh, and another thing...in a scale of 1-10, 5 is neutral...not 7.

And I just went to submit and one more thing...0 is a valid answer...
but your form doesn't allow it...so yeah:
https://cloudup.com/ikzGfWv69yv

Oh, and another thing, after typing up a response to you and your 7
required fields to cancel...I was greeted with a 403 Forbidden due to the
length of the response I gave.