clonemeagain

[Sun Apr 14 05:55:45.358231 2019] [php7:notice] [pid 24] [client 10.0.2.2:51644] STRICT error Non-static method Misc::currentURL() should not be called statically at /data/upload/bootstrap.php:388 n, referer: http://localhost:8080/scp/
[Sun Apr 14 05:55:45.358400 2019] [php7:notice] [pid 24] [client 10.0.2.2:51644] STRICT error Undefined index: HTTPS at /data/upload/include/class.misc.php:229 n, referer: http://localhost:8080/scp/
[Sun Apr 14 05:55:45.358479 2019] [php7:notice] [pid 24] [client 10.0.2.2:51644] STRICT error Non-static method Bootstrap::loadConfig() should not be called statically at /data/upload/main.inc.php:24 n, referer: http://localhost:8080/scp/
[Sun Apr 14 05:55:45.361491 2019] [php7:notice] [pid 24] [client 10.0.2.2:51644] STRICT error Non-static method Bootstrap::i18n_prep() should not be called statically at /data/upload/main.inc.php:26 n, referer: http://localhost:8080/scp/
[Sun Apr 14 05:55:45.361603 2019] [php7:notice] [pid 24] [client 10.0.2.2:51644] STRICT error iconv_set_encoding

clonemeagain

<?php
// stored in /include/custom.php
// A private database connection to fetch data for the sales team:
class SalesDB
{
    private $db;
    public function __construct()
    {
        $this->db = new mysqli("server", 'username', 'pass', 'database_name'); //etc
        $this->db->set_charset("utf8");

clonemeagain

#!/usr/bin/php -q
<?php
/*********************************************************************
    rcron.php

    PHP script used for remote cron calls.

    To make this work, setup an API key for localhost with ip: 127.0.0.1

    Put this script in the root of your webserver, then call it

clonemeagain

#!/bin/python3
import json
import urllib2

''' 
Loads as many settings as makes sense for every domain in your account
Then stores those settings in a json file named for the domain.
'''

api_prefix = 'https://api.cloudflare.com/client/v4/zones/'

clonemeagain

Example crontab, every Friday night etc:

#m     h     dom mon  dow       command
0      23    *   *    5         /path/to/support/prune_files.php

clonemeagain

An example service definition for nagios that assumes you have the following information:
$DATABASE_{HOST,NAME,USER,PASS} for connecting to the database
$DOMAIN = to create a Nagios link
$PREFIX = what you used to prefix your db in osTicket (commonly ost)
Ensure check_mysql_query is installed and working, create a read-only db-user from your nagios host to your database,
tweak the open and unassigned ticket count to your liking, in this example 100 = warning, 250 = critical

define service {
        host_name                       $DATABASE_HOST
        service_description             OsTickets Open Tickets

clonemeagain

import mechanize
import cookielib
import urllib2

# Configure the server IP, Username & Password (defaults provided)
server='10.0.0.1:8181'
username='administrator'
password='admin123'

# Using mechanize: http://wwwsearch.sourceforge.net/mechanize/

clonemeagain

From 49c17afdb035cf825288613cc1011aeb86ebdb01 Mon Sep 17 00:00:00 2001
From: Grizly <clonemeagain@gmail.com>
Date: Sun, 26 Jan 2014 10:44:36 +1100
Subject: [PATCH 1/1] Actual changes to osTicket to implement Custom PHP file
 actions for Ticket Filters.

---
 include/class.filter.php     |    7 +++++++
 include/staff/filter.inc.php |   20 ++++++++++++++++++++
 2 files changed, 27 insertions(+), 0 deletions(-)

clonemeagain

I've just trawled the code (including latest dev), and no, there is no part of it which will do that..

Shouldn't be too hard to implement though, just a few modifications, and a single db entry!

First, Run this query to create the template:
<?php
INSERT INTO `tickets`.`ost_email_template` (`id`, `tpl_id`, `code_name`, `subject`, `body`, `created`, `updated`) VALUES (NULL, 1, 'ticket.close', '[#%{ticket.number}] %{ticket.subject}', '%{ticket.name},

Our customer care team has closed the ticket, #%{ticket.number} on your behalf.

clonemeagain

<?php
define ( 'HIGH_PRIORITY', 1 );
define ( 'NORMAL_PRIORITY', 2 );
define ( 'LOW_PRIORITY', 3 );
define ( 'NO_PRIORITY', 0 );

echo "Time to beat: 0.027ms\n";
test ( 'StrPos', 'strposversion' );
test ( 'PregMatch', 'pregmatchversion' );