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@coreycaitlin
coreycaitlin / 0_intro.md
Last active December 30, 2016 15:06
Content process starters
@coreycaitlin
coreycaitlin / beliefs.md
Last active December 30, 2016 15:07
Beliefs

My beliefs

Foundation

Some of the Unitarian Universalist principles are good building-blocks:

[We] affirm and promote:

  • The inherent worth and dignity of every person;
  • Justice, equity and compassion in human relations;
@coreycaitlin
coreycaitlin / civic-tech-org-advice.md
Last active January 21, 2021 06:06
Some advice for fresh civic tech orgs in gov

My advice, based on the mistakes made and the lessons learned at 18F, at least from my perspective. Maybe this will all sound simple and obvious, but I’m sharing because it wasn’t for us.

Know what you’re trying to do

Is the goal to deliver digital services to users or to transform how other agencies do technology projects that deliver services? Many orgs start with the former, obviously, but it helps to know whether you’re trying to segue to the latter, because you’ll need wildly different teams and approaches. For instance: if the former, you’ll need a few PMs and many more researcher, designers, developers, and content folks. (This is like the SF team.) If you’re trying to do tech transformation, aka consulting (like 18F), you’ll need many more PMs and strategy-minded designers/developers/content folx, because projects are likely to run smaller and demand more distributed change-management and strategic leadership.

Know your business model

Who funds your org? Do you have to bill and recover mon