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@coulof
Last active Oct 14, 2021
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CloudIQ to ServiceNow
(function process( /*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) {
var requestBody = request.body;
var requestData = requestBody.data; // variable holds JSON data
var eventType = request.getHeader('x-ciq-event');
// Answer 200 to CloudIQ Webhook test button
if (eventType === 'ping') {
response.setStatus(200);
} else if (eventType === 'health-score-change') {
var processedData = false;
// Create new incidents
if (requestData.newIssues.length > 0) {
requestData.newIssues.forEach(function(value, i) {
var gr = new GenclideRecord('incident');
gr.initialize();
gr.active = true;
gr.short_description = requestData.systemName + ' ' + requestData.systemModel + ' ' + value.ruleId;
gr.description = requestData.newIssues[i].description;
if (requestData.currentScore >= 95) {
gr.urgency = 3;
} else if (requestData.currentScore < 95 || requestData.currentScore > 70) {
gr.urgency = 2;
} else {
gr.urgency = 1;
}
gr.insert(); // Creates a new record
processedData = true;
});
}
if (requestData.resolvedIssues.length > 0) {
// If an active incident exists (i.e. same descriptions and active); close it
requestData.resolvedIssues.forEach(function(value, i) {
var gr = new GlideRecord('incident');
gr.addQuery('active', true);
gr.addQuery('short_description', requestData.systemName + ' ' + requestData.systemModel + ' ' + value.ruleId);
gr.addQuery('description', requestData.resolvedIssues[i].description);
gr.query();
while (gr.next()) {
gr.active = false;
gr.update();
}
processedData = true;
});
}
if (processedData) {
response.setStatus(200);
} else {
response.setStatus(412);
}
} else {
response.setStatus(406);
}
})(request, response);
#!/bin/bash
HEADERS_FILE=${HEADERS_FILE-./headers.json}
PAYLOAD_FILE=${PAYLOAD_FILE-./payload.json}
ENDPOINT=${ENDPOINT-https://webhook.site/6fd7d650-1b5b-4b8c-9781-2043005bdf2d}
mapfile -t HEADERS < <(jq -r '. | to_entries[] | "-H \(.key):\(.value)"'< ${HEADERS_FILE})
curl -k -H "Content-Type: application/json" ${HEADERS[@]} --request POST --data @${PAYLOAD_FILE} ${ENDPOINT}
{
"type": "object",
"properties": {
"systemDisplayIdentifier": {
"type": "string"
},
"systemName": {
"type": "string"
},
"systemModel": {
"type": "string"
},
"timestamp": {
"type": "number"
},
"timestampIso8601": {
"type": "string"
},
"currentScore": {
"type": "integer"
},
"newIssues": {
"type": "array",
"items": {
"type": "object",
"properties": {
"impact": {
"type": "integer"
},
"description": {
"type": "string"
},
"resolution": {
"type": "string"
},
"ruleId": {
"type": "string"
},
"category": {
"type": "string",
"enum": [
"SYSTEM_HEALTH",
"CONFIGURATION",
"CAPACITY",
"PERFORMANCE",
"DATA_PROTECTION"
]
},
"impactedObjects": {
"type": "array",
"items": {
"type": "object",
"properties": {
"id": {
"type": "string"
}
}
}
}
}
}
},
"resolvedIssues": {
"type": "array",
"items": {
"type": "object",
"properties": {
"impact": {
"type": "integer"
},
"description": {
"type": "string"
},
"resolution": {
"type": "string"
},
"ruleId": {
"type": "string"
},
"category": {
"type": "string",
"enum": [
"SYSTEM_HEALTH",
"CONFIGURATION",
"CAPACITY",
"PERFORMANCE",
"DATA_PROTECTION"
]
},
"impactedObjects": {
"type": "array",
"items": {
"type": "object",
"properties": {
"id": {
"type": "string"
}
}
}
}
}
}
}
}
}
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