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cybear/error-messages.md

Created March 10, 2015 09:04
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Writing tips for error messages
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error-messages.md

Writing tips for error messages

  • Describe the cause of the error, if possible.
  • Avoid blaming the user. "You typed a URL that doesn't exist" => "We can't find any page at this URL"
  • Avoid impersonal writing. "Could not upload selected files" => "We could not upload the files that you selected"
  • Suggest a next action for the user if it is plausible.
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