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d0minicw0ng/GGV_outage_template.md

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Created December 13, 2017 02:42
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GGV_outage_template.md
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GGV_outage_template.md

Outage Report

Duration: (x)min
From: YYYYMMDDHHmm
To: YYYYMMDDHHmm
Summary: summary

Outage Timeline:

HHmm: Problem Found
HHmm: Ops screaming
HHmm: Engineer panicked
HHmm: God 乖乖 descended
HHmm: Problem solved
HHmm: Driver rejoins 👏

Cause:

Engineers are to be blamed, of course and as always

Possible solution:

  1. Actor(Engineer / QA / Product / Ops) should do (X).
  2. ...
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