front_app_sms_mailto.md

Front SMS mailto Bug Report

The following is meant to serve as a bug report for the mailto functinality when using an SMS in the to or from. It is not working as expected or as it is documented.

Front version info:_

Front (Mac OSX)
Version 3.22.1 (322010)

Use Case

We are trying to utilize mailto functionality to reply to SMS messages using a configured SMS inbox.

The documentation clamims:

Like most email clients, Front supports mailto links. All message types are supported, including SMS, so if you link to mailto:+14156667777, Front will compose from an SMS inbox

We've tried several variations on this and am not able to get it to work as expected. Below are a few test cases with expected and actual results.

Test Cases

1. Simple SMS mailto

<a href="mailto:+13175555555">mailto sms</a>

Expected Result:

Open frontapp composer with To: field filled with +13175555555

Actual Result:

opens with empty To: field

2. SMS to, SMS from and a Subject

mailto:+13175555555?subject=FooBar&from=+13175551111

NOTE: When testing the from is the address of an SMS configured inbox.

Expected Result:

Open the composer with To:, From: and Subject: fields filled.

Actual Result:

Opens the composer with default From: (an email address), empty To: and property fills the Subject:

Other Notes

• Same behavior using the mailto-frontapp protocol
• Works proplery with email from=, so it works in some contexts
• tried sms:// protocol with no luck
• tried frontapp:// protocol for to deep link with no luck

frontapp_ex1.png

frontapp_ex2.png