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ppp.md

##March 26, 2015 ###progress

  • Conferences: proposal for Gluecon
  • Conferences/workshops: met with Everett about OpenStack 101 workshop at QCon
  • Conferences/workshops: practiced Pycon workshop material
  • OSS program: managed billing issues
  • Sponsorships: fielded requests
  • Outreach: worked with Ken to re-imagine outreach roles on the DevEx team

###plans

  • tmpnb blog post for Kyle and Ash to review March 30
  • draft of text and viz for outreach activity (for website or blog post) to Ken? March 31
  • robots.txt work with Kyle March 30-April 1
  • continue conversations with Ken
  • continue OSS program management
  • continue Pycon workshop prep until April 8
  • abstract and outline for OpenStack 101 workshop at QCon March 26

###problems

  • OSS program billing issues are so so painful

##March 19, 2015 ###progress (partial week):

  • rax.io/Crew: final feedback and survey results to rax.io workshops instructors
  • Conferences: developed curriculum for Pycon 101 workshop (lead teacher)
  • Conferences: reviewed material for Pycon Data Analysis workshop (TAing)
  • OSS program: managed billing issues
  • event sponsorships: fielded requests for sponsorships

###plans:

  • OSS program: manage accounts and help customers
  • OSS program: jiffy-ticketing development
  • Conferences: submit proposals to GlueCon and SOTM
  • tmpnb: blog post

###problems:

  • None

##March 12, 2015 ETO from March 9-16

##March 5, 2015

###progress:

  • rax.io: created and sent survey to workshop participants; created a repository of workshop material that could be used for Racker technical training
  • event sponsorships: fielded requests for sponsorships
  • developer.rackspace.com: created issues and sketched plans for commmunity subpages; troubleshooted issues with externally-facing email addresses
  • OSS program: provided technical support for OSS program participants; onboarded new customers; managed billing issues

###plans:

  • ETO March 9-16
  • jiffy-ticketing: ongoing
  • PyCon: workshop prep ongoing until April 8
  • OSS program: verifying status of accounts ongoing task
  • OSS program: providing outreach to customers in the program ongoing task

###problems:

##February 26, 2015

###progress:

  • rax.io: attended rax.io and co-organized workshop track
  • event sponsorships: fielded requests for sponsorships
  • developer.rackspace.com: launched new community page on d.r.c. and updated global nav: https://developer.rackspace.com/community/
  • OSS program: provided technical support for OSS program participants; onboarded new customers; managed billing issues

###plans:

  • jiffy-ticketing - handling auth/token validation with lefty and encore api Mar 3
  • jiffy-ticketing - releasing code for account data parser and on internal github Mar 3
  • OSS program: verifying status of accounts ongoing task
  • OSS program: providing outreach to customers in the program ongoing task

###problems: None

##February 19, 2015

###progress:

  • rax.io: released workshop tickets and handled workshop registration; handled logistics with Workplace Services; mentored workshop instructors
  • event sponsorships: fielded requests for sponsorships; submitted a PR to remove sponsorship form from developer.rackspace.com
  • developer.rackspace.com: submitted PR with new community page text that highlights our team's OSS contributions, event sponsorship program, and OSS hosting program
  • OSS program: fielded questions about Usage Overview bug; provided technical support for OSS program participants; onboarded new customers
  • jiffy-ticketing: researched Click for building CLIs and internal Python tools that handle token validation

###plans:

  • rax.io: attending conference and leading workshop track Feb 23-27
  • jiffy-ticketing - handling auth/token validation with lefty and encore api Feb 27
  • jiffy-ticketing - releasing code for account data parser and on internal github Feb 27
  • OSS program: verifying status of accounts ongoing task
  • OSS program: providing outreach to customers in the program ongoing task
  • tmpnb: writing a "setting up tmpnb for your meetup" post for the dev blog Feb 27
  • nbviewer: adding search functionality - feature won't be complete before end of sprint, but I will finish preliminary steps and possible pair-programming with Kyle Kelley during rax.io to complete Feb 27

###problems:

  • OSS program: I'm concerned that we haven't communicated anything about the Usage Overview bug to our customers receiving discounts in the OSS and developer+ programs

##February 12, 2015

###progress:

  • countdown to rax.io: handled workshop instructor and speaker scheduling and communication; engaged in preliminary hackday planning
  • event sponsorships: fielded requests for sponsorships; created templates for internal conference and meetup sponsorship requests
  • OSS program: began work on jiffy-ticketing; onboarded new customers; provided technical support for existing OSS program participants

###plans:

  • rax.io: releasing tickets for workshops and facilitating workshop content creation and sharing Feb 13
  • rax.io: planning to attend the conference the second week of upcoming sprint Feb 23-27
  • event sponsorships: removing request form from d.r.c and replacing the community page with data and text about events/communities we have supported Feb 16/17
  • jiffy-ticketing - handling auth/token-validation with lefty and encore api Feb 18
  • jiffy-ticketing - releasing code for account data parser and on internal github Feb 20
  • OSS program: verifying status of accounts ongoing task
  • OSS program: outreach to customers in the program ongoing task
  • tmpnb: writing a "setting up tmpnb for your meetup" post for the dev blog Feb 20
  • nbviewer: adding search functionality - feature won't be complete before end of sprint, but I will finish preliminary steps and possible pair-programming with Kyle Kelley during rax.io to complete Feb 20

###problems:

  • OSS programs: challenges getting cost data on accounts, will investigate contacting ineeddata@rackspace.com for cost/spend analysis on accounts; customer account was sent to a collection agency even though the accounts team promised they had taken care of the issue
  • rax.io: conference planning is taking up lots of time; trying to limit participation but finding it difficult. (edited)
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