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@danielsgriffin
Created September 1, 2022 17:16
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if you see an edited Tweet it's because we're testing the edit button
this is happening and you'll be okay
have doubts? no worries, we got you. follow this thread as we introduce our team of researchers who have been studying this for the past 3 years.
first, they will share stories from in-depth qualitative research on where we see typos (and the not uncommon 'beautiful oops' 🥰) and the friction & conflict introduced as people interact with the Twitter interface. they show convincingly that people underestimate the effect of making or trying to read typos on others and the disproportionate impact across our community. throughout they highlight great academic research and comments from community members.
second, they will present baseline data covering typos over the entire existence of Twitter. we find typos-rate and typo-friction-rates fluctuating over time. sometimes friction is useful (shoutout to Dr. @annatsing!, everyone welcome her to twitter 👋), so they break out comparisons of productive-friction and harmful-friction (pulling in more qual work to provide a validity check). they will also share how we previously used typos in our recommendations models and why we will no longer do that. we made some of these datasets publicly available, all the data is available through the research-share project to qualified academic, practitioner, and activist researchers.
third, our experiments team will discuss the testing, including the decision criteria for the various possible changes. they will report on a survey we conducted of related edit buttons on other platforms and the results of lab-based experiments we've already conducted. this includes discussing how typos are different than alternative spellings and how we are avoiding technofascist-💩 solutionism!
fourth, our red team will share about their own ongoing research into countermeasures to stop harmful misuse of this button and how that informed particular design (and policy) choices. this is a great time to remind our community how much we appreciate generative 'misuse' when it promotes the health of the community. we all need to have fun and play games! we'll keep encouraging that. (props to @internetarchive for help with this)
finally, the Twitter external community design change council will share about the role they played in pushing for this research to be done right. they have convinced the board to bring the community on board (ha) in these sorts of decisions from now on.
we will have a public comment period open from now until 30-days after the experiment ends. please reply here or follow the link at the bottom of the thread to submit long-form feedback (note it is all going to be public! (unless your account is private, of course)).
love you ❤️
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