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Configuration for IdentityNow ServiceNow Integration. Associated blogpost https://blog.darrenjrobinson.com/sailpoint-identitynow-to-servicenow-ticketing-integration/
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{ | |
"attributes": { | |
"authType": "Basic", | |
"username": "IdentityNowServiceAccount_in_ServiceNow", | |
"password": "IdentityNowServiceAccount_Password", | |
"url": "https://yourServiceNowTenant.service-now.com", | |
"serviceNowAppName" : "ServiceNow [source-42423]", | |
"catalogItem": { | |
"2c9180856a93cecd016a9ed337615c35": "a632c040db25f30033501c0e049619af" | |
} | |
}, | |
"cluster": "2c91808668a4f2dc0168ba61e7fb2153", | |
"description": "AppX IdentityNow to ServiceNow Integration", | |
"name": "AppX ServiceNow Ticket Integration - New/Update Account", | |
"request": { | |
"description": "AppX Service Request created by SailPoint ServiceNow Ticket Integration", | |
"employee_id": "$plan.arguments.uid", | |
"employee_name": "$plan.arguments.displayName", | |
"provisioning_type": "Create/Update", | |
"req_description": "AppX Service Request created from SailPoint IdentityNow", | |
"short_description": "Create/Update AppX Access for $!plan.arguments.uid $!plan.arguments.displayName", | |
"req_short_description": "$plan.arguments.id", | |
"roles": "#if($request.operation == 'Modify')\nModify Account on application $request.resource\n#else\nFor $request.id in application $request.resource\n#end\n#if ($request.items)\n#foreach ($item in $request.items)\n$!item.Operation $item.name: $item.value\n#end\n#else\n$!request.Operation Account\n#end" | |
}, | |
"sources": [ | |
"2c9180856a93cecd016a9ed337615c35" | |
], | |
"statusMap": { | |
"closed_cancelled": "Failed", | |
"closed_complete": "Committed", | |
"closed_incomplete": "Committed", | |
"closed_rejected": "Committed", | |
"in_process": "Queued", | |
"requested": "Queued" | |
}, | |
"type": "ServiceNow" | |
} |
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