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Created June 14, 2017 08:10
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microsoft-azure-service-roast-sample.md

SREcon16 Europe - Microsoft Azure SRE - Service Roast Sample

Topics
Service Overview What is it, who uses it, where does it fit in overall
Technical Architecture Overview, upstream dependencies, sub-components
Development Process Source control, external dependencies, build, test, tools
Change Management / Deployment Process, technology, cadence, gates, rollback
Configuration Management Process, technology, source control
Demand Forecasting, Capacity Management How do you shift load, or scale? How do you load test? Can you shed load?
SLAs, SLI, SLOs, KPIs, etc. What are your targets? Are you meeting them?
Monitoring, Logging, Diagnostics, Tickets How do you monitor, diagnose? How noisy?
Incident Response, production playbook, disaster recovery, backup/restore How do you respond to issues? What is your waste case plan? Do you use it regularly?
Review of Past Outages, War Stories What has gone wrong previously? How was it fixed?

Source: How to Improve Your Service by Roasting It

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